The advantage of Microsoft Azure is its simplicity. It's easy to launch a project. However, the problem with this kind of solution is the reliability for the customers. You have to be sure to stay with Microsoft.
President at Team Parsec
Easy to launch projects, reliable, and good support
Pros and Cons
- "The advantage of Microsoft Azure is its simplicity. It's easy to launch a project. However, the problem with this kind of solution is the reliability for the customers. You have to be sure to stay with Microsoft."
- "The advantage of Microsoft Azure is its simplicity."
- "Microsoft Azure is not always a user-friendly solution. There are too many people who develop this solution. For the end-users, sometimes it's not really fun to use or simple to use. It could be improved."
What is most valuable?
What needs improvement?
It's not always simple to manage the team who use it. Sometimes customers abuse the capacity and it's not always easy to bill the department for the usage.
Microsoft Azure is not always a user-friendly solution. There are too many people who develop this solution. For the end-users, sometimes it's not really fun to use or simple to use. It could be improved.
It's difficult to stop the solution when you have started, you need to use it for the long term. You have to make a good choice when you start the project with Microsoft or with Amazon too. You will have the same problem, once you choose one you have to commit.
When a feature doesn't exist in Microsoft Azure, generally we can use other software that does the job very well, such as backups or supervision. Any products to help the customers and engineers to do a good job, such as managing large infrastructure. There is a lot of solution to make it work well.
For how long have I used the solution?
I have been using Microsoft Azure for approximately three years.
What do I think about the stability of the solution?
The stability of the solution was good we have not had a problem.
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What do I think about the scalability of the solution?
The scalability is good, there are nearly no limits, and simple to do. However, it is difficult to see the limit.
How are customer service and support?
My engineers sometimes have used the support, I don't have any feedback about troubles with the support. I think the support is good. I don't have bad feedback.
How was the initial setup?
The deployment of the solution is quick and easy.
What other advice do I have?
My advice to others is to be sure if they choose the cloud it is the right choice for them. A customer can be in a hybrid solution, or cloud, or on-premise solution. I prefer the hybrid solution, in the same project. It's a choice they need to make for the long term.
I rate Microsoft Azure an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team Lead Information Security Control at a financial services firm with 5,001-10,000 employees
Easy to manage on private cloud
Pros and Cons
- "The ability to create the actual resource on the private cloud is easy to manage with Microsoft Azure."
- "The response time and stability of Microsoft Azure need to be improved."
What is our primary use case?
I am a Team Lead of Information Security Control. We currently have 200 users working with Azure in our organization.
How has it helped my organization?
Capacity planning has played an important part in working with Azure because it estimates all of the business goals and translates messages into the technology that is required to support.
What is most valuable?
The ability to create the actual resource on the private cloud is easy to manage with Microsoft Azure.
What needs improvement?
The response time and stability of Microsoft Azure need to be improved.
For how long have I used the solution?
I have been using Microsoft Azure for four years.
How are customer service and support?
The maintenance of this solution is done through Microsoft's partner, I would consider the service acceptable.
What about the implementation team?
The initial deployment was done by Microsoft. The integration experience was good. The deployment and configuration was easy.
What other advice do I have?
I would recommend working with Azure as this is a easy tool to use. I would rate this solution an 8 out of 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure
September 2026
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
915,287 professionals have used our research since 2012.
Team leader Modern Workplace, Senior Solution Architect at a tech services company with 11-50 employees
Cloud based, always up-to-date, and is always evolving
Pros and Cons
- "Microsoft Azure is built for scalability; it's perfect."
- "I would like to see it more easily accessible."
What is our primary use case?
With Microsoft Azure, you can replace internal IT infrastructure platforms, and you can create new cloud-driven software developments.
Microsoft Azure is a large cloud computing platform. It's a large cloud service for Microsoft that is built on top of tens of thousands of services.
What needs improvement?
I would like to see it more easily accessible.
For how long have I used the solution?
I have been using Microsoft Azure for two years.
We are using the latest version.
What do I think about the stability of the solution?
It is cloud software, and as such, it's not stable. Cloud software evolves quickly, but there are not a lot of new features.
The software is stable for the moment, but there is an ongoing development of the software that is creating several features. It is fine as it is.
What do I think about the scalability of the solution?
Microsoft Azure is built for scalability. It's perfect.
We have 60 users in our company who use Microsoft Azure.
We plan, to increase the number of users. All of our colleagues will be working with the software in the future.
Which solution did I use previously and why did I switch?
We use Teams for Virtual meetings.
How was the initial setup?
As a cloud solution, there is no installation.
What other advice do I have?
I would recommend this solution to others who are considering using it.
I would rate Microsoft Azure a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Independent consultant
The license is reasonable, and the packages are competitive
Pros and Cons
- "Azure services like EDM and Batch are all famous, but one of the most popular services for development is Azure Functions, especially the PaaS option. Depending on a customer's environment, they can go for the PaaS."
- "AWS is good, but Azure's license is reasonably priced, and Microsoft is gaining market share with a competitive package overall."
- "The management portal can be confusing sometimes. We have difficulty navigating the menus because the terminology is unclear, especially when referring to the content or actionable items."
What is our primary use case?
Most workloads can be migrated to Azure. For example, say a small business wants to have a website or even do development.
What is most valuable?
Azure services like EDM and Batch are all famous, but one of the most popular services for development is Azure Functions, especially the PaaS option. Depending on a customer's environment, they can go for the PaaS.
What needs improvement?
The management portal can be confusing sometimes. We have difficulty navigating the menus because the terminology is unclear, especially when referring to the content or actionable items.
For how long have I used the solution?
I've been working as an Azure trainer for about a year and a half. In my last job, I was working with on-premises solutions, but the whole industry is transitioning to the cloud, so Azure, AWS, Google, and many other cloud providers are trying to get a market share now.
What do I think about the scalability of the solution?
I don't have any issues with scalability or stability. We moved migrated from our physical infrastructure earlier, and we haven't seen any problems. It's more about the organization getting comfortable with the solution. That's the only thing.
How was the initial setup?
Azure setup is straightforward. There is no comparison to on-premises deployment because it's all automated. It's very fast, but I can't compare the speed to other vendors because I've never deployed AWS or Google.
Which other solutions did I evaluate?
AWS is good, but Azure's license is reasonably priced, and Microsoft is gaining market share with a competitive package overall. Moreover, Microsoft is well ahead of AWS in terms of ease of use and billing, so I think I still love Microsoft. Obviously, both have a market, but customers working on development projects or using Microsoft products often go for Azure because of the license benefits and product support.
What other advice do I have?
I rate Microsoft Azure eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of PMO and Service Delivery Management at a tech services company with 201-500 employees
Easy to use, simple setup, and reliable
Pros and Cons
- "Microsoft Azure has been easy to use in my experience."
- "The local support is fair but it is sometimes limited, the service could be better."
What is our primary use case?
We are using Microsoft Azure for hosting our applications in a secure environment. We are using AI and machine learning models.
What is most valuable?
Microsoft Azure has been easy to use in my experience.
For how long have I used the solution?
I have been using Microsoft Azure for approximately two years.
What do I think about the stability of the solution?
Microsoft Azure is stable.
What do I think about the scalability of the solution?
We have approximately 50 people using the solution in my organization.
How are customer service and support?
The local support is fair but it is sometimes limited, the service could be better.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
I am able to do the implementation of the solution.
We have some system engineers and developers that manage the solution.
What's my experience with pricing, setup cost, and licensing?
The price of the solution could be cheaper in general. We are on a monthly subscription to the solution.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Azurean eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
senior system integrator at a retailer with 10,001+ employees
Highly stable and scalable
Pros and Cons
- "Microsoft Azure is scalable."
- "We are using Microsoft Azure for deploying our Windows, and additionally for some analytic functions where we can have all our sales data and budgeting can be done."
- "There are many bugs in the solutions and we already have a ticket to Microsoft. Their content team is working on that."
What is our primary use case?
We are using Microsoft Azure for deploying our Windows. Additionally, Microsoft Azure for some analytic functions where we can have all our sales data and budgeting can be done.
What needs improvement?
There are many bugs in the solutions and we already have a ticket to Microsoft. Their content team is working on that.
We don't have the active-active options for Microsoft SQL Server. This is something they can work on.
For how long have I used the solution?
I have been using Microsoft Azure for one and a half years.
What do I think about the stability of the solution?
The solution is scalable.
What do I think about the scalability of the solution?
Microsoft Azure is scalable.
What other advice do I have?
I rate Microsoft Azure an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Business Analyst at a computer software company with 1,001-5,000 employees
Has complete documentation and is stable and secure
Pros and Cons
- "Some features of Azure are very important for us. You can control access for your company, it's not complicated managing the solution either. I think the solution is very stable, secure and the documentation Microsoft has on their website is complete. You can use it to find the solution's problems or implement solutions."
- "An issue I encountered was around the integration of Identity. I lost some important information and I would like to see improvements with this."
What is most valuable?
Some features of Azure are very important for us. You can control access for your company, it's not complicated managing the solution either. I think the solution is very stable, secure and the documentation Microsoft has on their website is complete. You can use it to find the solution's problems or implement solutions.
What needs improvement?
An issue I encountered was around the integration of Identity. I lost some important information and I would like to see improvements with this.
For how long have I used the solution?
I have been using Microsoft Azure for approximately 2 years now
How was the initial setup?
Azure is very easy to manage
What about the implementation team?
We are a Microsoft partner and implement in-house.
What's my experience with pricing, setup cost, and licensing?
The pricing depends on the solutions I want to use, but I think the price is good because there are many free features in the solution. If you need something more advanced, like Azure AD Premium, you have other features available like risk management.
What other advice do I have?
I would rate Azure a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at a tech services company with 51-200 employees
Easy to use, stable, and no installation required
Pros and Cons
- "Microsoft Azure is easy to use."
- "I would prefer Microsoft Azure to increase the free trial, then developers can take advantage, and it could increase their sales."
- "The technical support could be faster and the information should be more precise."
What is most valuable?
Microsoft Azure is easy to use.
What needs improvement?
I would prefer Microsoft Azure to increase the free trial, then developers can take advantage, and it could increase their sales.
For how long have I used the solution?
I have been using Microsoft Azure for approximately three years.
What do I think about the stability of the solution?
Microsoft Azure is stable.
What do I think about the scalability of the solution?
We have approximately six customers using this solution.
How are customer service and support?
The technical support could be faster and the information should be more precise.
How was the initial setup?
The installation is straightforward because there is no installation required.
What about the implementation team?
The number of support staff that is required depends on the use case.
What's my experience with pricing, setup cost, and licensing?
There is a monthly fee you need to pay for the use of Microsoft Azure.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Systems Architect at a educational organization with 1,001-5,000 employees
Good for managing and configuring infrastructures
Pros and Cons
- "In terms of managing and configuring infrastructures, Azure is fairly good."
- "Azure could be improved with better security. The world is changing and their security could be better. Compared to five years ago, many of these cloud systems are a lot better, especially since you can set up a private cloud and configure your services to make it more secure."
- "Azure could be improved with better security. The world is changing and their security could be better."
What is our primary use case?
Our primary use cases are for GPU-centric computing and deploying web services infrastructure solutions.
What is most valuable?
In terms of managing and configuring infrastructures, Azure is fairly good.
What needs improvement?
Azure could be improved with better security. The world is changing and their security could be better. Compared to five years ago, many of these cloud systems are a lot better, especially since you can set up a private cloud and configure your services to make it more secure.
For how long have I used the solution?
I have been using Microsoft Azure for more than two years.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
I used Azure in a research-related context to see what features were possible, not a scalability context, so my impressions are limited.
How are customer service and support?
If you require a good amount of support, you may have an easier time with AWS.
How was the initial setup?
Installation may not be easy for novices, but for experienced folks, it's fairly straightforward. You can do it yourself.
What about the implementation team?
I implemented this solution myself.
What's my experience with pricing, setup cost, and licensing?
Licensing is available for Azure. We mainly use Azure in a research context and to showcase what's possible, not from a scalability context, so our usage is limited from that standpoint.
Which other solutions did I evaluate?
I have also worked with Amazon AWS. In general, AWS is fairly good too. I also know that many people also look at Google Cloud, which offers similar features and services.
What other advice do I have?
I rate Microsoft Azure an eight out of ten. There are some quirks, but in terms of managing and configuring infrastructures, it's fairly good. I recommend Azure because it's a top-class cloud solution provider, so there aren't many issues.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director
Remote data access from anywhere, stable, and scalable
Pros and Cons
- "The best feature in Microsoft Azure is that I don't have to change computers. I don't have to upgrade or if something breaks or a hard drive crashes. The lack of a physical aspect is the major feature for me."
- "By using Microsoft Azure you can save money from not having to purchase or maintain infrastructure."
- "The price of the solution could be reduced."
What is our primary use case?
I generally, use Microsoft Azure for storage and to have applications running, such as the Microsoft Suite without having to have a physical desktop or hardware. I could use it wherever I want. I could use it from a tablet, instead of having all that files on a tablet, you can have it stored, saved, everything right there in Azure.
What is most valuable?
The best feature in Microsoft Azure is that I don't have to change computers. I don't have to upgrade or if something breaks or a hard drive crashes. The lack of a physical aspect is the major feature for me.
For how long have I used the solution?
I have been using Microsoft Azure for approximately two years.
What do I think about the stability of the solution?
Microsoft Azure is stable.
What do I think about the scalability of the solution?
I do not have to worry about scalability because I do not have users other than myself. However, it is scalable.
How are customer service and support?
I have not had the need to contact the support, I have not any issues.
How was the initial setup?
The installation was easy.
What was our ROI?
By using Microsoft Azure you can save money from not having to purchase or maintain infrastructure.
What's my experience with pricing, setup cost, and licensing?
The price of the solution could be reduced. There should be a loyalty cost reduction model. If customers have been using the service year after year they should receive a discount.
What other advice do I have?
I would advise those thinking about using Microsoft Azure to try it out, especially for businesses. If you know that your office might be moving, instead of having all the cost of physical hardware to either get rid of or repurchase, the cost of the subscription is going to be a lot less than moving all your physical servers, storage devices, and computers. You won't have any maintenance, the need to worry about hardware breaking, hardware crashing, or people breaking any of the hardware. The workstations and connectivity are all they would need to worry about if they decided to move from one spot to the other.
I rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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