We use Microsoft Azure to patch our servers. We are also using it for creating and access management.
Sr. Systems Engineer / Tech Logic Consultant. at a non-tech company with self employed
Feature-rich, good update management, stable, and easy to install
Pros and Cons
- "The most valuable features of this solution are the Access Management and the PIN modules."
- "Because it has a lot of features, a person just coming into Microsoft Azure might feel that it is a bit complex."
What is our primary use case?
How has it helped my organization?
We have several benefits in having Azure on board. If you are Microsoft-centric, you get gold certificate partnerships. Furthermore, if you elect MSP, you have MSP certification, which allows you to have more customers on board.
What is most valuable?
The most valuable features of this solution are the Access Management and the PIN modules. They are very good features.
Update management is also very good, for both on-premises and for cloud services.
Microsoft Azure is a very good product. For my requirements, it works fine.
It's user-friendly, and the reporting is good.
What needs improvement?
Because it has a lot of features, a person just coming into Microsoft Azure might feel that it is a bit complex. Once you are familiarized with it, they will find that it is organized in a structured way.
It's a bit clunky at first.
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For how long have I used the solution?
I have been using Microsoft Azure for two yes, but I would not say that my experience is at the expert level.
We are using the latest version.
What do I think about the stability of the solution?
Microsoft Azure is a stable product.
What do I think about the scalability of the solution?
It is very scalable.
How are customer service and support?
I have not contacted technical support.
There is a lot of documentation available online.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
It's a pay-as-you-go subscription.
What other advice do I have?
Overall, I would recommend Azure to anyone who is interested in using it.
I would rate Microsoft Azure a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Team Manager - Public Cloud & Operations at a comms service provider with 10,001+ employees
Scales well, reliable, has good support and you pay for what you use
Pros and Cons
- "The most valuable feature of this solution is the integration between all of the components in Azure."
- "I would like to see better policy-based management and everything related to security management could have been better integrated."
What is our primary use case?
We use Microsoft Azure for PaaS, SaaS, and IaaS solutions. It is used in a broad spectrum of business applications for general use.
What is most valuable?
The most valuable feature of this solution is the integration between all of the components in Azure.
What needs improvement?
There are always areas for improvement. The integration is good but it can always be better.
The openness and the security policies can be better. It is missing a bit in everything related to the policies.
I would like to see better policy-based management and everything related to security management could have been better integrated.
For how long have I used the solution?
I have been working with Microsoft Azure for six years, and in my current company for more than two years.
We are using the latest version. It is a SaaS solution it is always updated
What do I think about the stability of the solution?
Microsoft Azure is stable and it's a reliable solution.
What do I think about the scalability of the solution?
It is absolutely scalable. It is one of the major reasons we adopted public clouds, to have that scalability.
We have approximately 10,000 users who use at least some of the features of this solution.
How are customer service and technical support?
We have contacted technical support. Overall we are pretty happy, but sometimes they are responsive and other times they are less responsive.
How was the initial setup?
The initial setup is complex but it is more to do with the nature of what we want to achieve and less to do with the nature of the product.
To a certain extent, it is complex, but on the other hand, once you know what you are doing, nothing is complex.
What's my experience with pricing, setup cost, and licensing?
Licensing is on a monthly basis. It is paid on a per-use basis.
I am quite happy with the pricing. You pay for what you get.
What other advice do I have?
I would absolutely recommend this solution to others who are interested in this solution.
I would rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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December 2024

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Risk Manager at Novo Banco
A stable and scalable solution with good tech support, but lacking proper ease of use and dashboards
Pros and Cons
- "The solution is stable."
- "Use of the solution could be easier."
What is our primary use case?
As the solution is cloud-based, we always use the latest solution.
We make use of the solution in the cloud for specific internal applications.
What needs improvement?
Use of the solution could be easier. It is too complex.
The solution is not sufficiently informative and there is a need to wade through much information.
Moreover, we find it lacking when it comes to active dashboards. This is problematic when looking to Teams, as it does not allow one to know what is transpiring in real time, such as when there are concurrent conferences. This information only becomes available the following day.
For how long have I used the solution?
I have been using Microsoft Azure Review for three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
Microsoft's technical support is good. There is no room for improvement.
Which solution did I use previously and why did I switch?
We looked at web user before going with the solution.
How was the initial setup?
As the solution is cloud-based there is no installation involved.
What's my experience with pricing, setup cost, and licensing?
The license is on a monthly basis.
What other advice do I have?
There are approximately 100 users utilizing the solution in our organization.
I would definitely recommend it to others.
I rate Microsoft Azure as a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Solutions Specialist (Network & Security) at Ooredoo Qatar
Feature-rich, flexible, scales well, reasonably priced, and has good support
Pros and Cons
- "I like that it is user-friendly and flexible."
- "I would like to see the console improved."
What is our primary use case?
We use Microsoft Azure for enterprise applications.
What is most valuable?
I like that it is user-friendly and flexible.
It's done a really good job. It's an up-to-the-mark product.
There are many features available in Azure, including hundreds of products. There are more than 200. It is difficult to find fault in this product.
What needs improvement?
While Microsoft Azure is user-friendly, some of the other cloud products I use are more user-friendly. I use AWS and I like it more than I like Microsoft Azure.
I would like to see the console improved.
For how long have I used the solution?
I have been using Microsoft Azure for two years.
What do I think about the scalability of the solution?
The scalability of Microsoft Azure is a valuable feature.
We have approximately 50 users in our organization and plan to increase our usage.
How are customer service and technical support?
Technical support is good.
Which solution did I use previously and why did I switch?
Previously, I was using AWS.
How was the initial setup?
The initial setup is very straightforward.
The installation time varies; it can take as little as five minutes or as long as several hours.
Because there are so many products, we have quite the team. We have anywhere from five to ten people to manage and maintain the complete infrastructure.
What about the implementation team?
I completed the installation myself. I did not use an integrator or consultant.
What's my experience with pricing, setup cost, and licensing?
We have a subscription and the price is reasonable.
What other advice do I have?
I would recommend Microsoft Azure to others who are interested in using it. It's a good product.
I would rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cyber Security Consultant at Ukroboronprom
Stable with good security and easy to manage
Pros and Cons
- "Technical support has been extremely helpful."
- "We need more security to be available on our smartphones and mobile devices."
What is our primary use case?
We buy licenses in order to provide an ecosystem on Microsoft, using Azure for documents and also for accessing Office 365 and for corporate messaging and so on.
We use Azure for everything. For example, we use Microsoft Teams on Azure for our conference calls and we also use scrum tools and project management tools as well. we use it on endpoints to work in remote places. Our CRM and procurement platforms sit on Azure. There's also antivirus features on it.
What is most valuable?
The solution is good for enterprise control and managing various systems.
The solution is quite stable.
The scalability has been good.
We haven't seen any security gaps as of yet. It feels very safe.
The initial setup is very easy.
Technical support has been extremely helpful.
What needs improvement?
We need more security to be available on our smartphones and mobile devices. They need to improve the protections available in that area in particular. We're actually currently looking for solutions that will protect devices of this nature so that they can safely access the corporate network.
For how long have I used the solution?
We began to use this solution last year, in 2020, when we begin to have to do remote work.
What do I think about the stability of the solution?
The stability of the solution is excellent. There are no bugs or glitches. It doesn't crash or freeze. the performance has been good.
What do I think about the scalability of the solution?
The scalability of Azure is very good. If a company wants to expand it, it can do so with relative ease.
We have about 300 endpoints in our organization that use Microsoft Azure.
How are customer service and technical support?
The technical support on offer is very good. If we ever need help or extra assistance, they are happy to jump in. We're quite satisfied with the level of service on offer.
How was the initial setup?
The installation was mostly straightforward, although we did run into a few small issues. We had the local Microsoft team assist us, however. For the most part, everything ran smoothly.
It typically takes two to four hours to install everything.
We have a technical team of 15 people that can handle deployment and maintenance as necessary. They are IT and help desk personnel as well as two managers. We also have a team that focuses on cybersecurity and information protection.
What about the implementation team?
Our local Microsoft team helped with the installation.
What's my experience with pricing, setup cost, and licensing?
We're on a three-year standard license. We do have to pay for licensing.
Which other solutions did I evaluate?
We haven't looked at other solutions. We prefer sticking with Azure.
What other advice do I have?
We're customers and end-users.
We use both the cloud and on-premises.
We're using the latest version of the solution.
I'd rate the solution at a seven out of ten. It's very good, however, it has room to grow.
I'd highly recommend the solution to other individuals and organizations.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Project Manager at a manufacturing company with 10,001+ employees
Reliable single sign-on authentication with access to multiple Microsoft applications
Pros and Cons
- "We like that you sign in only once and that grants access to all of the Microsft applications, as well as others such as ServiceNow and SAP Concur."
- "Ease of use could be improved."
What is our primary use case?
We use this solution for single sign-on authentication.
What is most valuable?
We like that you sign in only once and that grants access to all of the Microsft applications, as well as others such as ServiceNow and SAP Concur.
What needs improvement?
Ease of use could be improved. You wouldn't just be able to use this solution without being trained on it.
For how long have I used the solution?
We have Microsoft Azure for approximately five years.
We are always updating Microsoft.
What do I think about the stability of the solution?
It's been pretty stable. There have only been one or two instances where Microsoft went down. One time, it was the building's main operations center that was struck by lightning and caught on fire.
What do I think about the scalability of the solution?
We have 20,000 users in our organization who are using this solution.
As we acquire other companies, we will increase the usage.
How are customer service and technical support?
Technical support needs improvement. If you are able to get a rep then it's great. If not, you are left hanging.
Which solution did I use previously and why did I switch?
Previously, we used Okta.
We switched over because we got the Enterprise package with Microsoft Suite.
How was the initial setup?
The initial setup was completed by our internal Microsoft team.
What was our ROI?
Microsoft Azure definitely provides us with a return on investment.
What's my experience with pricing, setup cost, and licensing?
Licensing costs for Enterprise are on an annual basis. In addition, we pay to have Gartner help us negotiate.
What other advice do I have?
It is best to have a dedicated team because it is not easy to use and get set up or to get acclimatized in the amount of training that you need to become familiar with the solution.
I would rate Microsoft Azure a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Engineer at United Nations
Responsive technical support, scales applications well, and reliable
Pros and Cons
- "One of the features I have found to be valuable is the scale set feature."
- "There needs to be better data security. There are organizations that do not want their data to be submitted to Microsoft, they should have strong encryption."
What is our primary use case?
We use the solution for multi-factor authentification while sorting out the identities. We want to use this solution for as many applications for the authentification process.
What is most valuable?
One of the features I have found to be valuable is the scale set feature. We have been able to get good results scaling up and down our applications. Additionally, the dashboard is fuctional.
What needs improvement?
There needs to be better data security. There are organizations that do not want their data to be submitted to Microsoft, they should have strong encryption.
In the future, Microsoft should increase its data center percentage in Africa.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The solution has been stable.
What do I think about the scalability of the solution?
We have found the scalability of the solution to be good. We have approximately 4,000 people using the solution in my organization.
How are customer service and technical support?
If we are having a hard time finding a solution to an issue the technical support has been very quick to respond.
How was the initial setup?
The initial setup is straightforward for me since I have done it before, for people new to installing it could experience some difficulty.
What's my experience with pricing, setup cost, and licensing?
The solution does not offer very many free services which can become expensive. We are on an annual license.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Digital Strategy Manager at a energy/utilities company with 10,001+ employees
Has a single sign-on functionality and a user friendly interface
Pros and Cons
- "I think the single sign-on functionality and the ease with which you can deposit things on the cloud have been valuable. Azure has very robust security functionalities and authentication features, which come with mobility, along with backup and credential checks."
- "Integration with other services could be much better."
What is our primary use case?
We have a complete Microsoft ecosystem. Azure comes with a variety of parts such as infrastructure as a service and platform as a service or SaaS. We are using it for infrastructure as a service and software as a service as well, so both SaaS and IaaS are being used.
All of our solutions are being deployed on the Azure server. We use the Azure authentication functionality across our organization, which is a single sign-on functionality, so it is Azure-based. We also are incorporating the DevOps framework, which, again, is being integrated to Azure. Our complete backbone is being moved to Azure, and most of our systems are moving to the cloud version.
What is most valuable?
I think the single sign-on functionality and the ease with which you can deposit things on the cloud have been valuable.
Azure has very robust security functionalities and authentication features, which come with mobility, along with backup and credential checks.
Scalability is also very robust because you can deploy the solutions on the go, and along with that, it provides you an ecosystem to integrate with the existing Microsoft products. For example, we have Power BI, and it's very nicely integrated with the Azure cloud version.
The interface is quite user friendly and intuitive. The reporting is perfect as well.
What needs improvement?
Integration with other services could be much better.
For how long have I used the solution?
We have been using Microsoft Azure for over two years now.
What do I think about the stability of the solution?
The stability is very good. As it is a Microsoft product, the reliability is very good.
What do I think about the scalability of the solution?
Because it's a cloud-based solution, scalability is not an issue at all. We currently have over 200 development team members using Microsoft Azure.
How are customer service and technical support?
Technical support staff have been responsive, and the support was good.
How was the initial setup?
The initial setup was a bit complex. It was getting ruled out sometimes, but it was at a Pan-India level. So, it was expected to take some time; it took about 8 to 12 months. Overall, it was good.
What's my experience with pricing, setup cost, and licensing?
I believe that we have a three-year license, and I'm happy with the pricing.
What other advice do I have?
I think Azure works best when you have the complete Microsoft ecosystem. Then, you get the real value out of it. In my firm, we have the complete enterprise licensing model. So, we have an integrated ecosystem, which provides a very collaborative way of working, along with the ease of creating.
If I were to rate Microsoft Azure on a scale from one to ten, I would rate it at nine.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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