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ManuelVallejo - PeerSpot reviewer
Service Engineer at a tech services company with 201-500 employees
Real User
Useful for data analytics, artificial intelligence, and helps you get more value from your cloud investment no matter what your future goals are
Pros and Cons
  • "With the Azure solution, you can get more value from your cloud investment no matter what your future goals are. It depends on your level of familiarity with the cloud you are using or with your computing. Azure helps you with every stage of the cloud."
  • "Something that could be added to the solution is the use of deep learning, which is going to grow in the near future."

What is our primary use case?

Azure is a big world with potential things that we have to check and learn. We have Azure as the data analytics, artificial intelligence, and much more. I work with technology like Microsoft, Symantec, and with Azure connectivity online, like SaaS.

We are integrators for AWS and Azure.

I don't know the exact number of users because we work with different customers. So one customer is only servicing one, another customer has probably 300, another customer has probably 500. We have different customers with a different number of users that use this technology.

What is most valuable?

With the Azure solution, you can get more value from your cloud investment no matter what your future goals are. It depends on your level of familiarity with the cloud you are using or with your computing. Azure helps you with every stage of the cloud. When you start using Azure, you don't even buy it. It's just a simple sign-in and a free account, and you get free services. It's a great way to get into that kind of technology. That's why I've been using this solution for almost eight years.

They have a feature from the network, the communication, so the firewall is the most communication that we can find when we try to work with the Azure platform. Perhaps it's our environment, and that not all the customers are familiar with how to work with cloud technologies. For that reason, it's the most communication that we can find. I am in the Azure service sales, and that is one of the features that can help you to stay informed and take any action in the area that you found a thing generated for.

It has a personalized dashboard for service issues. You can check the Azure service help, and you can find any issue that you have in your platform. It's a safe point to check when you have an issue, so you can manage the issue and learn how to track that issue, and you can more effectively execute plans that you have to scale or that you have to put in action using Azure bots.

They have free coursework that you can check on the website, and a free update that you can find for SQL server security. We are more familiar with Azure, so maybe we have to wait a couple of years to get more familiar with AWS.

What needs improvement?

Something that could be added to the solution is the use of deep learning, which is going to grow in the near future.

We are waiting for a new version, a new RFID for Azure Virtual Desktop AD 1, or Virtual Live Desktop AD 1. It really needs a whole new platform, because I think their platform has the best opportunity to offer features like HORIZONT.

For how long have I used the solution?

I have been using this solution for eight years.

Buyer's Guide
Microsoft Azure
December 2024
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What other advice do I have?

I would rate this solution 8 out of 10.

My advice is to just read and keep in touch. The technology is something that I have to read about every day, keep in touch with, study, take courses, and take certifications. So, currently, the best advice I can give to anyone is to keep updated.

Every time you check online you can find a new feature from Azure. The world of Azure is so big, so there is plenty of information that you can find, check, and test.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1220712 - PeerSpot reviewer
Principal Cloud Architect at a wholesaler/distributor with 1,001-5,000 employees
Real User
Top 10
This has become a critical solution for us with its broad diversity of services
Pros and Cons
  • "Reliable with ease of provisional services."
  • "More expensive than other solutions without justification."

What is our primary use case?

Our primary use case is mostly for deploying services where we do not have the local infrastructure like hardware, or where it's not necessary for us to have the knowledge about how to set up a certain service. We just want to use it without concerns regarding running the service, backup, availability, etc. That's the reason we pay Microsoft the money for its Azure services, so we can just go ahead and use the product. Some of the services they've rendered have become business critical for the company, so we're using the solution on a daily basis. 

What is most valuable?

I like the reliability of the solution and the ease of provisional services which can be a click and go. I also like the broad diversity of services that are being offered.

What needs improvement?

I find that in many cases it's more expensive than AWS, and for no good reason. The pricing itself is also quite difficult to comprehend, it's not easy to know the total cost and not worth checking the calculator because the outcome is going to be totally different anyhow. I also find it difficult that they are specific to x86 and x64 machines, I haven't found any ARM-based virtual machine images that I could run in my IP test lab, which would be a great boost for productivity because I could run the internal pipeline in the cloud and would not have to divert to locally installed devices. 

If they want to be serious with IT devices then they should find a way of deploying ARM-based devices to Azure, to get more freedom of choice with virtual machines and services. It would be hardware virtual machine image offerings to other platforms, not only PC-based or x86-based. It would make my life much easier. 

For how long have I used the solution?

I've been using this solution for four and a half years. 

What do I think about the stability of the solution?

There are some glitches but it's a pretty solid solution. 

What do I think about the scalability of the solution?

It's a scalable solution. 

How are customer service and support?

Overall, I'm quite satisfied with the technical support. There were different expectations about what I had understood from the description of the support offered and what the architects of Microsoft meant to deploy. Some of the documentation for Azure is sketchy enough to leave room for questions and that had to be sorted out with support, which is not a fault that the support guys should have to concern themselves with. If the documentation is not clear and the cloud device goes, then there's clearly room for improvement.

How was the initial setup?

The start was far easier than we expected it to be, but the complexity caught up with us half a year later also. It got more complex as we went along. We carried out the deployment ourselves. I'm a very experienced administrator, I know a lot about concepts of data centers. I know how they work, I know how to set them up. This is just another data center, it's just that it's not mine.

What other advice do I have?

We found it difficult to train our regular Windows admins to dive into Azure things, so it's important to get the right people or the project is doomed. There are too many people who don't really want to get to grips with the cloud. I would also suggest not starting from a fully regulated basis. We have our deployment fully integrated with Azure Active Directory, which can be quite a hindrance when it comes to just playing around with things. It's essential to give people developer accounts where they can just play around, break things, work through them, like a little lab. 

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure
December 2024
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
857,028 professionals have used our research since 2012.
OmarMadaeen - PeerSpot reviewer
Business Development Director at Optimiza Solutions
Reseller
Stable solution for secure data hosting
Pros and Cons
  • "This is a very stable product."
  • "I would like to see more automation and AI with the cloud to help the clients understand more about their clients, their history data, and their predictive analytics. This would help them better manage their clients."

What is our primary use case?

I am a business development director who helps my clients by providing solutions during their digital transformation journey. I am a reseller of Microsoft Azure. My clients use this solution to host their data on the cloud and to have a secure database.

What is most valuable?

This is a very stable product.

What needs improvement?

I would like to see more automation and AI with the cloud to help the clients understand more about their clients, their data history, and their predictive analytics. This would help them better manage their clients.

For how long have I used the solution?

I have been using this solution for almost four years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. Some of my clients have thirty users while others have more than two hundred users.

How are customer service and support?

We have received very good support from Azure here in Jordan.

How was the initial setup?

The initial setup is quite complex and took about six months.

What other advice do I have?

Azure may seem intimidating but you will get use to the product the more time that you spend working in it.

I would rate this product a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1123320 - PeerSpot reviewer
Software Professional at a manufacturing company with 5,001-10,000 employees
Real User
Easy to configure, improves infrastructure performance, and lowers cost
Pros and Cons
  • "The most valuable aspect of this solution is its ease of use."
  • "From a security perspective, there is always something that can be improved as we serve our customers."

What is our primary use case?

Microsoft Azure assists in lowering the cost of on-premises infrastructure as well as improving performance.

What is most valuable?

The most valuable aspect of this solution is its ease of use.

It is quite easy to configure, including the resources.

What needs improvement?

We don't have any expectations. We have recently stabilized our application in terms of moving to the Cloud. We are still exploring the features available in Microsoft Azure, so determining what could be improved is difficult.

More integration may be required in the future, but I don't believe it is necessary for us at this time. We would be working with a hybrid platform more than anything else.

From a security perspective, there is always something that can be improved as we serve our customers.

For how long have I used the solution?

I have been using Microsoft Azure for approximately one year.

What do I think about the stability of the solution?

Microsoft Azure is a stable solution.

What do I think about the scalability of the solution?

Microsoft Azure is a scalable product.

In our organization, we have more than 5,000 employees who use this solution. The organization itself has moved onto the Microsoft Azure Platform.

At this time we will not be increasing our usage.

How are customer service and support?

I have not contacted technical support, but perhaps the infrastructure team has.

Which solution did I use previously and why did I switch?

All of our applications are developed using Microsoft.NET Technologies. We prefer to use the Microsoft Platform.

Salesforce CRM is a tool that we use internally, as well as Symantec.

For virtual meetings we use Teams.

How was the initial setup?

I was not involved with the initial setup. We have a team of two members to deploy and maintain the infrastructure.

What's my experience with pricing, setup cost, and licensing?

There are no licensing fees.

What other advice do I have?

I would recommend this solution to anyone thinking about using it.

In my opinion, everything is fine, I would rate Microsoft Azure a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1772160 - PeerSpot reviewer
Manufacture at a manufacturing company with 51-200 employees
Real User
Limitless infrastructure possibilities with good reliability and a potentially quick deployment
Pros and Cons
  • "The most valuable aspect of the solution is the limitless possibilities of the infrastructure."
  • "Technical support needs improvement."

What is most valuable?

The most valuable aspect of the solution is the limitless possibilities of the infrastructure. 

What needs improvement?

The documentation is out of date. It needs to be improved and modernized. 

Technical support needs improvement. 

I would like to see more flexibility surrounding what framework you can use for machine learning model creation.

For how long have I used the solution?

I've been using the solution for three years. 

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. it's reliable and the performance is good. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution scales well. A company can expand it as necessary.

We have around 100 consultants using the solution. 

How are customer service and support?

They do not seem to have enough technical support staff. Sometimes you have to contact them using email. You get the answer maybe three weeks after that email. It's available, however, it's not enough, and it's not very fast.

How was the initial setup?

In terms of the initial implementation, how difficult or easy it is depends on the services. The most common deployments are pretty clear and it's pretty simple, however, in some cases, it's very difficult.

The deployments can be fast. For the simplest ones, five minutes is enough. However, sometimes when you are trying to use a specific service, for example, the cloud solution, it could take days or weeks just to get it available.

What about the implementation team?

We have had a partner support us with the implementation. 

What's my experience with pricing, setup cost, and licensing?

We pay a licensing fee on a yearly basis. I don't have details in terms of the exact costs. Sometimes there are extra costs here and there. 

What other advice do I have?

We're a partner.

Inside the cloud, I have experience using different kinds of products like databases products virtual machines, etc.

I'd advise new users to prepare for certification. The most basic one is fine. Companies should preview the solution before they start any project.

I would rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hema Patil - PeerSpot reviewer
Software Affiliate at a pharma/biotech company with 1,001-5,000 employees
Real User
Top 10
Integrates well, secure, and user friendly
Pros and Cons
  • "The main benefit of Microsoft Azure is that it is cloud-based. We are using Microsoft Visual Studio for our code and it is tightly integrated with Microsoft Azure. Additionally, the solution is user-friendly."
  • "The dashboard of Microsoft Azure could be better."

What is our primary use case?

Microsoft Azure is entirely our current cloud computing product in which the team is engaged. We are using the stack for development and application logs, and audit perception from the application. We are using the log services.

What is most valuable?

The main benefit of Microsoft Azure is that it is cloud-based. We are using Microsoft Visual Studio for our code and it is tightly integrated with Microsoft Azure. Additionally, the solution is user-friendly.

What needs improvement?

The dashboard of Microsoft Azure could be better.

For how long have I used the solution?

I have been using Microsoft Azure for approximately two years.

What do I think about the stability of the solution?

Microsoft Azure is very stable.

What do I think about the scalability of the solution?

I have found the scalability of Microsoft Azure very good.

We have approximately 60 users using this solution, we have plans to increase usage to 100 users.

How are customer service and support?

I have not contacted the support from Microsoft directly. However, we have a consultant from Microsoft providing us support when needed.

What about the implementation team?

We have a six-person DevOps team that does the maintenance and support of Microsoft Azure.

What's my experience with pricing, setup cost, and licensing?

The price of  Microsoft Azure is reasonable.

What other advice do I have?

I would highly recommend this solution to others. There are still unexplored areas of this solution.

I rate Microsoft Azure an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Dražen Bzik - PeerSpot reviewer
Head of Department at Combis d.o.o.
Real User
Highly scalable, good support, and plenty of services available
Pros and Cons
  • "Microsoft Azure has thousands of services and products."
  • "Microsoft Azure could improve by having the availability be 100%. Which is difficult, but not impossible."

What is our primary use case?

We are using Microsoft Azure for various databases, file storing, backup, disaster recovery. It's a very useful service.

What is most valuable?

Microsoft Azure has thousands of services and products.

What needs improvement?

Microsoft Azure could improve by having the availability be 100%. Which is difficult, but not impossible.

In the future, there should be more automation.

For how long have I used the solution?

I have been using Microsoft Azure for approximately four years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Microsoft Azure is highly scalable.

Our customers that are using the solutions can have from 100 to several thousand that are using the solution.

We have plans to extend the usage of this solution.

How are customer service and support?

The technical support is very good.

How was the initial setup?

My projects are normally complex. However, the implementation of Microsoft Azure is very simple.

The length of time the full deployment can take depends on the complexity of the project. It can vary from one month to half a year. It depends on the goal of the project.

I would rate the initial setup of Microsoft Azure a four out of five.

What other advice do I have?

My advice to others is you need to be technically aware of Azure services, which are always in some kind of improvement. It is helpful to be aware of the possibility and functionality of your projects and the financial cost for Azure services in the project plan.

I rate Microsoft Azure a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1214379 - PeerSpot reviewer
Director at a non-profit with 51-200 employees
Real User
Responsive technical support with a good pricing model and useful disaster recover capabilities
Pros and Cons
  • "There is the potential to scale."
  • "In a month, there is a plan to increase pricing, which is something we are not looking forward to."

What is our primary use case?

We primarily use the solution for backups and ASO.

What is most valuable?

The ASO is great.

We enjoy the disaster recovery aspect of the solution, which is very interesting, as we pay when it is on. When it's off we don't pay. 

There is no effort investment. We just pay what is being replicated, that's all.

There is the potential to scale.

The stability is good.

We've found the technical support to be responsive. 

What needs improvement?

In a month, there is a plan to increase pricing, which is something we are not looking forward to.

For how long have I used the solution?

We've worked with the solution since it was first released. We've used it for a while.

What do I think about the stability of the solution?

The product is very stable compared to if you are going to employ it in-house. There are no bugs or glitches. It doesn't crash or freeze. t's reliable. 

What do I think about the scalability of the solution?

The scalability is good. If you need to expand it, you can.

We are in Mauritius. Mauritius is a very small country. We have about 1.2 million inhabitants. We are not that big of a country. I have about 25 clients using it.

How are customer service and support?

We are an indirect reseller. We do have the CSP, the cloud service provider, in Mauritius, with whom we purchase. When we have an issue, we deal with them. They do have engineers that provide support as well.

That said, if there are any big troubles then we contact Microsoft directly. So far, our experience has been very positive. The callback is within 20 minutes. It's fine.

How was the initial setup?

The initial setup is not simple. You need to be trained. It's not like it's just ready to be implemented - you need to be trained in what you are doing.

The deployment is quick and only takes about one day.

What was our ROI?

We do get an ROI from the disaster recovery aspect of the solution. 

What's my experience with pricing, setup cost, and licensing?

The pricing is great, as we only pay for what we use. 

That said, the prices are about to increase in the next month.

We do have some clients in South Africa and some clients in Germany, however, we've noticed that the pricing for Germany is less expensive than South Africa. South Africa has a new data center, which is likely why the price is a bit high.

What other advice do I have?

We implement the solution. We are silver resellers. 

We are using the latest version of the solution.

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.