I have developed a platform on Azure for the semiconductor industry. Azure is an excellent choice for enterprises in sectors like semiconductors, biochemistry, etc.
Director Of Sales Marketing at a energy/utilities company with 10,001+ employees
A good choice for enterprises in sectors like semiconductors, biochemistry
Pros and Cons
- "To me, the most valuable Azure features are AKS, Cloud SQL, security, and account management."
- "Azure is an excellent choice for enterprises in sectors like semiconductors, biochemistry, etc."
- "Azure installation is complicated. When we first deployed Azure, it was challenging."
What is our primary use case?
What is most valuable?
To me, the most valuable Azure features are AKS, Cloud SQL, security, and account management.
For how long have I used the solution?
I've been using Microsoft Azure for a couple of years.
What do I think about the stability of the solution?
Azure is as stable as most cloud providers like AWS and Google Cloud.
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What do I think about the scalability of the solution?
Azure is stable but not as scalable as I'd like. In terms of scalability, AWS is better than Azure. In my organization, we have 500 or so employees.
How was the initial setup?
Azure installation is complicated. When we first deployed Azure, it was challenging. By contrast, AWS is easy to install and maintain. Azure is tough. It takes from one to two weeks to fully deploy. Our technical team responsible for deploying and managing Azure has 30 people.
What other advice do I have?
I rate Azure eight out of 10. Azure is difficult to deploy at first, but we have the money to develop, maintain, and support it.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at a computer software company with 51-200 employees
Cloud-based, stable, simple to install, and with good advanced-level support
Pros and Cons
- "It is easy to install."
- "In the short time that we have been using this solution, it appears to be stable enough for our needs."
- "A good strategy would be to include a feature for integrating with external ecosystems."
- "It could be more open to external solutions. Integration with other ecosystems would be beneficial."
What is our primary use case?
We are resellers. We use Microsoft to provide a service to our customers.
We offer SaaS software for the marketplace.
We offer SaaS software for the B2B marketplace and provide solutions to our customers through public cloud infrastructure.
What is most valuable?
We have yet to explore this solution and what it has to offer because we are still in the transformation phase from Amazon to Azure.
What needs improvement?
It could be more open to external solutions.
Integration with other ecosystems would be beneficial. During this transitional period, this is our primary concern. For example, when we offer solutions to our customers, we must connect to their IT ecosystem, which we are unable to do in some cases.
A good strategy would be to include a feature for integrating with external ecosystems.
We would also like to improve the security.
For how long have I used the solution?
We switched from Amazon to Azure six months ago.
What do I think about the stability of the solution?
In the short time that we have been using this solution, it appears to be stable enough for our needs.
What do I think about the scalability of the solution?
We work with 50 companies that use this solution on a daily basis.
How are customer service and support?
We have no issues with the technical support. It's fine.
We needed to find someone who could help us. It depends on the support contract you have with Microsoft.
The standard level of support was obviously insufficient for us, and we had to resort to a more advanced level of support for partners who had complex technical questions. This meant that there would be some additional support costs, but everything would be fine once you made that decision.
Which solution did I use previously and why did I switch?
We use Auth0, which is an IAM-based solution.
We are using an identification solution provided by a cloud provider. We are based on Azure. We work with a Microsoft Azure infrastructure, and we use the solution provided by Microsoft to authenticate the users.
How was the initial setup?
It is easy to install.
It took us a few months to deploy. I did not take a lot of time to move to Azure but moving to another infrastructure using microservice takes longer.
We are coming from a moderate approach to installation and going for a modular one that is based on microservices.
To be able to manage the microservices, we made some modifications.
The length of time it took to complete the implementation was primarily due to changes we made to the infrastructure that was required for our customers.
What about the implementation team?
We have a dedicated team of ten people who will deploy and manage the infrastructure.
We have a separate Dev team for the application itself.
What's my experience with pricing, setup cost, and licensing?
Customers pay for our software and use our solution as a service through monthly payments. They don't pay the licensing fee directly to Microsoft.
We provide a solution as a service to our customers. They pay us for our services, which are based on Microsoft.
What other advice do I have?
We would recommend this solution to others who are considering using it.
I would rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Microsoft Azure
September 2026
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
915,287 professionals have used our research since 2012.
Senior System & Security Administrator at a retailer with 51-200 employees
Installation is straightforward and doesn't take much time
Pros and Cons
- "It's a cloud-based application, so installation is straightforward and doesn't take much time."
- "It's a perfect application, and I would recommend it to others."
- "The price of the Azure license could be cheaper."
What is our primary use case?
We use Azure for the Active Directory and integration with Exchange Online. Our customers need it to manage, connect, and administrate the permissions from Cloudbase. Here in Egypt, we are not using or connecting with the cloud-based application, but in the last two years, we have supplied the solution for our customers. In total, we have between 10 and 20 customers using Azure.
For how long have I used the solution?
I've been working with Microsoft Azure for about two years.
How was the initial setup?
It's a cloud-based application, so installation is straightforward and doesn't take much time.
What's my experience with pricing, setup cost, and licensing?
The price of the Azure license could be cheaper.
What other advice do I have?
I rate Azure nine out of 10. It's a perfect application, and I would recommend it to others.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Engineer at a real estate/law firm with 201-500 employees
A stable and scalable cloud computing solution that enables you to work from anywhere
Pros and Cons
- "The most important thing is we don't have to maintain any physical infrastructure. With typical conventional on-premise solutions, we have to maintain many things like the hardware, clusters, etc. With this cloud platform, you don't have to worry about all those things. We have the service always available, and this is the main advantage. I like that we use everything on our standard Active Directory on on-premises on Azure. The key advantage is that you can have the sole indication based on the cloud. This isn't possible with an on-premise Active Directory. This enables work from home and at the office because it's on the cloud."
- "The most important thing is we don't have to maintain any physical infrastructure."
- "It could be more flexible. If you look at all Mircosoft products, they are not up to the mark. For example, Azure Ready doesn't provide the same kind of access a domain administrator has and the kind of flexibility that they have when using Active Directory. Microsoft support could be better. Their service could also be better. For example, specific policies for templates suddenly become unavailable. When I checked, they said that certain things might be withdrawn based on customer feedback. This happened once or twice, and it wasn't available at all for five days, it just went down."
- "Microsoft support could be better. Their service could also be better."
What is our primary use case?
I have been using Microsoft Azure for Infrastructure as a Service in the cloud. We're using it to get the devices registered and be Azure Ready at home or the office.
What is most valuable?
The most important thing is we don't have to maintain any physical infrastructure. With typical conventional on-premise solutions, we have to maintain many things like the hardware, clusters, etc. With this cloud platform, you don't have to worry about all those things. We have the service always available, and this is the main advantage.
I like that we use everything on our standard Active Directory on on-premises on Azure. The key advantage is that you can have the sole indication based on the cloud. This isn't possible with an on-premise Active Directory. This enables work from home and at the office because it's on the cloud.
What needs improvement?
It could be more flexible. If you look at all Mircosoft products, they are not up to the mark. For example, Azure Ready doesn't provide the same kind of access a domain administrator has and the kind of flexibility that they have when using Active Directory.
Microsoft support could be better. Their service could also be better. For example, specific policies for templates suddenly become unavailable. When I checked, they said that certain things might be withdrawn based on customer feedback. This happened once or twice, and it wasn't available at all for five days, it just went down.
For how long have I used the solution?
I have been using Microsoft Azure for about ten months.
What do I think about the stability of the solution?
Microsoft Azure is a stable solution.
What do I think about the scalability of the solution?
Microsoft Azure is a scalable solution. We have close to 1,200 people using this solution at our organization.
How are customer service and support?
I have used Microsoft support before. I would give them a six out of ten. This is because we had certain glitches happen that could have been avoided. For example, they say that this is because it's a new product or the new architecture. They say things like, "it will be more stable after some time, maybe a year or two."
How was the initial setup?
The initial setup and deployment were straightforward.
What about the implementation team?
Our in-house team implemented this solution. We have about 15 to 20 people to install and maintain this solution.
What's my experience with pricing, setup cost, and licensing?
We pay yearly for the license.
What other advice do I have?
I would recommend this cloud computing service to new users.
On a scale from one to ten, I would give Microsoft Azure a nine.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managed IT Services Provider at a tech services company with 1-10 employees
A scalable solution for one's directory management needs, but lacks fluidity and intuitiveness
Pros and Cons
- "The solution is completely scalable."
- "Microsoft Azure can be used for everything, including development, hosting and storage."
- "The solution lacks fluidity and is not intuitive."
- "We work with Azure, which is okay, but very clunky and complex."
What is our primary use case?
Microsoft Azure can be used for everything, including development, hosting and storage. Since it offers active directory as relates to the cloud, it can be used for directory management and logins.
What needs improvement?
We work with Azure, which is okay, but very clunky and complex. It lacks fluidity and is not intuitive. This can be problematic and require one to work with external consultants. Things can depend on the client. Not everything can be known in advance and there may be a need to make changes to the interface. Changes which are made to the functionality are not always intuitive. As such, while the solution offers very good functionality, its intuitiveness, in respect of user experience and configuration, is not the best. I should note that these are minor issues and I do not work with Azure very much, there being only a couple environments in which we employ it.
We see the same issue with Microsoft, which is not an intuitive platform. The ways in which the various components are placed seems to be illogical. There are different screens and end-configurations. In my familiary with Microsoft, a decision was reached to do things this way and there is no way to alter this.
As such, the solution could definitely be more intuitive.
What do I think about the stability of the solution?
The solution is reasonably stable.
What do I think about the scalability of the solution?
The solution is completely scalable.
How are customer service and support?
I have encountered no issues with Microsoft tech support.
How was the initial setup?
The setup of everything is very quick, although the real issue revolves around the speed at which the changes get synchronized. While this may take 24 hours, there are occasionally issues which arise, such as problems with the DNS or general networking issues. This requires one to involve Microsoft tech support.
What about the implementation team?
The technical team required for deployment and maintenance can vary. One of the clients with whom I work is an external provider who does all the configuration in Azure. Another has a back-end of Microsoft 365 and I manage this on my own.
What's my experience with pricing, setup cost, and licensing?
Everything involves an annual commitment with a monthly charge.
What other advice do I have?
The solution is also cloud-based.
At present, two of my clients are using the solution.
I would not recommend the solution to someone who does not require it, instead referring the person to AWS. Like Microsoft Azure, AWS is also not sufficiently intuitive, although it is a more robust solution in my experience.
I rate Microsoft Azure as a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Vice President Information Technology at a computer software company with 5,001-10,000 employees
Easy to understand, helpful technical support, and scalable
Pros and Cons
- "We are using Microsoft Azure because our organization uses a lot of Microsoft solutions, we have used Microsoft technology for a long time, and we have internal engineers with great capability that understand the technology, which is why Azure is the best for us."
- "The quality of some components of Microsoft Azure is not that great. For example, Microsoft has not fixed issues in Microsoft Teams for many years. There are well-known issues that are submitted by customers two years ago and they still are not fixed."
What is our primary use case?
We use Microsoft Azure for different use cases. For example, we are hosting our corporate website on Azure. We are a software development company and we have hundreds of development and testing environments in Azure. Additionally, we use different Microsoft services, such as Office 365 and Azure Active Directory. A lot of our services are based on these technologies.
What is most valuable?
We are using Microsoft Azure because our organization uses a lot of Microsoft solutions. We have used Microsoft technology for a long time and we have internal engineers with great capability that understand the technology. This is why Azure is the best for us.
What needs improvement?
The quality of some components of Microsoft Azure is not that great. For example, Microsoft has not fixed issues in Microsoft Teams for many years. There are well-known issues that are submitted by customers two years ago and they still are not fixed.
For how long have I used the solution?
I have been using Microsoft Azure for approximately four years.
What do I think about the stability of the solution?
Microsoft Azure is stable.
What do I think about the scalability of the solution?
The solution is scalable.
We have hundreds of users using this solution in my organization.
How are customer service and technical support?
The technical support has been great.
Which solution did I use previously and why did I switch?
We use Google GCP and AWS by Amazon.
How was the initial setup?
The initial setup is not a problem it is similar to competitors, such as AWS.
What's my experience with pricing, setup cost, and licensing?
The pricing of Microsoft Azure is not very flexible.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Security Specialist at Caribbean Airlines
Great for single sign-ons and hosts most of our virtual machines; provides good security
Pros and Cons
- "I appreciate that everything is basically shift forward from a security standpoint."
- "I would recommend Azure because there's a lot of documentation available and a lot of user guides, it has everything."
- "Unfortunately, the authentication method only allows me to have up to 90 users, and there are 2,300 people in the company."
What is our primary use case?
We're using Azure Premium P1 and it hosts our website and most of the applications we use. We are an airline company and for some of our enterprise apps, it enables things like single sign-on and hosts most of our virtual machines, as well as some of our web servers for the on-prem application. Our customer mobile app for purchasing tickets is for that purpose but we also use it for enterprise apps. I use Minecraft for my email security, but I integrate it with Azure to incorporate the single sign-on, as well as for multifactor authentication in my Office 365 environment, and the productive Parti app. I'm an IT security specialist and we are customers of Azure.
What is most valuable?
The feature I appreciate is that everything is basically shift forward from a security standpoint. Most of our systems are integrated with Azure for authentication purposes. Given that I'm a security specialist I use it for that purpose. The rest of the team uses it more for things like application deployment. I also use it to determine sign-ons, and things like compliance to devices.
What needs improvement?
Microsoft allows you, via Azure, to have different authentication methods. You can use the Microsoft Authenticator app, text or voice, or something called a FIDO, which is like a USB security key. Unfortunately, the authentication method only allows me to have up to 90 users, and there are 2,300 people in the company. When I have to push multifactor authentication, I cannot specify certain users for the authenticator app. It forces me to lock it down and say conditional access only allowed.
Another issue I have is that Microsoft notifies me retroactively about certain things. For example, when a user sends an email with over 200 recipients, it can take half an hour for me to get a notification but sometimes it can take 24 hours. I have the same issue when it comes to things like phishing attempts. It's a problem.
For how long have I used the solution?
I've been using Azure for three years.
What do I think about the stability of the solution?
The solution is stable, although I'd like some advance warning when they make changes. It can sometimes take hours to update so that if I have a user using multifactor authentication and I take them off, it can take up to an hour for it to take effect.
How are customer service and technical support?
Technical support is very good.
How was the initial setup?
I can only speak from my own experience and I have many Microsoft certificates, including as a Microsoft solution architect expert in Azure, so it might be easier for me than it is for others. I tend to do a lot of things on the app and I use it on a daily basis. Even if I don't know where something is, the documentation on techniques, everything is there. I wasn't involved in the deployment at this company but in my previous position, it took a couple of days, not very long. Microsoft provided support. It's just a matter of configuring the tenant.
What other advice do I have?
I would recommend Azure because there's a lot of documentation available and a lot of user guides, it has everything.
I rate the solution eight out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Techno Functional Project Manager at a financial services firm with 10,001+ employees
Highly compatible with Microsoft technologies, good community support, but price could improve
Pros and Cons
- "One of the most valuable features of Microsoft Azure is the compatibility with all of our Windows applications and other Microsoft technologies."
- "The solution could improve the stability. However, this could be a configuration issue that we are not been trained."
What is our primary use case?
I am a manager of a team and we will have approximately 18 applications that will be cloud-based using this solution.
What is most valuable?
One of the most valuable features of Microsoft Azure is the compatibility with all of our Windows applications and other Microsoft technologies.
For how long have I used the solution?
I have been using Microsoft Azure for approximately one year.
What do I think about the stability of the solution?
The solution could improve the stability. However, this could be a configuration issue that we are not been trained.
How are customer service and technical support?
There is good community support available.
Which solution did I use previously and why did I switch?
I have previously used AWS and GCP.
What's my experience with pricing, setup cost, and licensing?
Microsoft Azure is more expensive than other solutions, such as GCP. We have found that GCP offers more utilities at a very reasonable price. I think the reason we are having a discount is because of the bank contract we have.
What other advice do I have?
I would recommend this solution.
I rate Microsoft Azure a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cyber Security Consultant at Ukroboronprom
Stable with good security and easy to manage
Pros and Cons
- "Technical support has been extremely helpful."
- "The solution is good for enterprise control and managing various systems."
- "We need more security to be available on our smartphones and mobile devices."
What is our primary use case?
We buy licenses in order to provide an ecosystem on Microsoft, using Azure for documents and also for accessing Office 365 and for corporate messaging and so on.
We use Azure for everything. For example, we use Microsoft Teams on Azure for our conference calls and we also use scrum tools and project management tools as well. we use it on endpoints to work in remote places. Our CRM and procurement platforms sit on Azure. There's also antivirus features on it.
What is most valuable?
The solution is good for enterprise control and managing various systems.
The solution is quite stable.
The scalability has been good.
We haven't seen any security gaps as of yet. It feels very safe.
The initial setup is very easy.
Technical support has been extremely helpful.
What needs improvement?
We need more security to be available on our smartphones and mobile devices. They need to improve the protections available in that area in particular. We're actually currently looking for solutions that will protect devices of this nature so that they can safely access the corporate network.
For how long have I used the solution?
We began to use this solution last year, in 2020, when we begin to have to do remote work.
What do I think about the stability of the solution?
The stability of the solution is excellent. There are no bugs or glitches. It doesn't crash or freeze. the performance has been good.
What do I think about the scalability of the solution?
The scalability of Azure is very good. If a company wants to expand it, it can do so with relative ease.
We have about 300 endpoints in our organization that use Microsoft Azure.
How are customer service and technical support?
The technical support on offer is very good. If we ever need help or extra assistance, they are happy to jump in. We're quite satisfied with the level of service on offer.
How was the initial setup?
The installation was mostly straightforward, although we did run into a few small issues. We had the local Microsoft team assist us, however. For the most part, everything ran smoothly.
It typically takes two to four hours to install everything.
We have a technical team of 15 people that can handle deployment and maintenance as necessary. They are IT and help desk personnel as well as two managers. We also have a team that focuses on cybersecurity and information protection.
What about the implementation team?
Our local Microsoft team helped with the installation.
What's my experience with pricing, setup cost, and licensing?
We're on a three-year standard license. We do have to pay for licensing.
Which other solutions did I evaluate?
We haven't looked at other solutions. We prefer sticking with Azure.
What other advice do I have?
We're customers and end-users.
We use both the cloud and on-premises.
We're using the latest version of the solution.
I'd rate the solution at a seven out of ten. It's very good, however, it has room to grow.
I'd highly recommend the solution to other individuals and organizations.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Project Manager at a manufacturing company with 10,001+ employees
Reliable single sign-on authentication with access to multiple Microsoft applications
Pros and Cons
- "We like that you sign in only once and that grants access to all of the Microsft applications, as well as others such as ServiceNow and SAP Concur."
- "Ease of use could be improved."
- "Technical support needs improvement. If you are able to get a rep then it's great. If not, you are left hanging."
What is our primary use case?
We use this solution for single sign-on authentication.
What is most valuable?
We like that you sign in only once and that grants access to all of the Microsft applications, as well as others such as ServiceNow and SAP Concur.
What needs improvement?
Ease of use could be improved. You wouldn't just be able to use this solution without being trained on it.
For how long have I used the solution?
We have Microsoft Azure for approximately five years.
We are always updating Microsoft.
What do I think about the stability of the solution?
It's been pretty stable. There have only been one or two instances where Microsoft went down. One time, it was the building's main operations center that was struck by lightning and caught on fire.
What do I think about the scalability of the solution?
We have 20,000 users in our organization who are using this solution.
As we acquire other companies, we will increase the usage.
How are customer service and technical support?
Technical support needs improvement. If you are able to get a rep then it's great. If not, you are left hanging.
Which solution did I use previously and why did I switch?
Previously, we used Okta.
We switched over because we got the Enterprise package with Microsoft Suite.
How was the initial setup?
The initial setup was completed by our internal Microsoft team.
What was our ROI?
Microsoft Azure definitely provides us with a return on investment.
What's my experience with pricing, setup cost, and licensing?
Licensing costs for Enterprise are on an annual basis. In addition, we pay to have Gartner help us negotiate.
What other advice do I have?
It is best to have a dedicated team because it is not easy to use and get set up or to get acclimatized in the amount of training that you need to become familiar with the solution.
I would rate Microsoft Azure a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: September 2026
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