I'm the technical manager of our company and we are customers of Microsoft.
Technical manager at a non-profit with 201-500 employees
Quick, fluent and elastic; it's easy to build a new service and get it into production
Pros and Cons
- "It's very easy to build a new service and get it into production."
- "The solution is too expensive."
What is our primary use case?
How has it helped my organization?
We're able to provide our customers with what they want and very quickly.
What is most valuable?
This solution is quick, fluent and elastic. It's very easy to build a new service and get it into production.
What needs improvement?
The solution is too expensive.
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Microsoft Azure
December 2025
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For how long have I used the solution?
I've been using this solution for five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, it's one of the main advantages.
How are customer service and support?
Customer service is pretty good for what I need.
How was the initial setup?
The initial setup is not very complex. It's quite straightforward to get a new platform and be in production. We carried out the implementation ourselves. We have 350 employees and everybody uses Azure. We have four IT professionals dealing with maintenance.
What's my experience with pricing, setup cost, and licensing?
We spend around $10,000 per month on licensing and that's just for Azure. In addition, there is a per user charge for using Office 365.
What other advice do I have?
The policy of the company is to use Microsoft products. We took a look at Google and AWS, but very quickly decided to go with Azure. It's a well-known solution and the decision was taken by the finance department.
Stability and simplicity of use play an important role, so I rate this solution eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Strategic Sourcing Manager at a financial services firm with 1,001-5,000 employees
An absolutely stable solution that allows us to scale up and down as needed
Pros and Cons
- "The ability to scale down is a big thing."
- "It can be improved in terms of ease of billing or monitoring of the billing. That gets to be a little difficult."
What is our primary use case?
We have our data lake on it. In terms of deployment, I believe we have a hybrid deployment.
How has it helped my organization?
We can temporarily build out an environment for different scenarios, such as testing, and when testing is done, we can shut that environment down. So, we do not have an overhead in our own data center.
What is most valuable?
The ability to scale down is a big thing.
What needs improvement?
It can be improved in terms of ease of billing or monitoring of the billing. That gets to be a little difficult.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
It is absolutely stable. Microsoft doesn't want to sell something that isn't.
What do I think about the scalability of the solution?
Its scalability is excellent. You just turn something on, and it is there. We have not made any reservations on it. We can scale up and scale down as needed. There is nothing that we have that is a commitment.
We probably have about 500 users, and they are administrators, developers, BI folks who actually manipulate it and create reports, and then we have end-users for the data. They are the people that use those reports.
In terms of the plans to increase its usage, right now, we're going through a merger, which will impact the data a little bit. So, we are in a holding pattern in terms of scaling up anything until that merger gets completed.
How are customer service and support?
We go through a third party for that, and their support is really good.
Which solution did I use previously and why did I switch?
We were fully on-premise with some SaaS platforms, and we then moved to Azure for a part of that.
How was the initial setup?
It was complex, and that was mostly because of the security needs. We had to understand how things fit together.
The original deployment, just for testing, took about half a day, but to really get it going and to be able to allow access to people, other than the administrators, took more time. We're a financial institution, so we had to have everything monitored and secure. It probably took about four months to get it functional on the production side.
What about the implementation team?
We used a consultant. They were excellent. They knew exactly what they were talking about. They were able to give us not only what was needed presently for our deployment but also the things to think about as we let the environment grow in the future.
For its deployment and maintenance, I've got security folks who watch what's going on. They make sure that only the right people are getting the right data, and it is not being allowed to folks who shouldn't have access. I have nothing public-facing on it. I've got administrators. I've probably got three people in security and five people in the administration. We're a 24/7 business, so it is split across all of that time.
What was our ROI?
Originally, when we implemented it, it was basically in a like-for-like way, which is not the way the platform is designed. So, once we were able to really get in there and figure things out, we figured out that we could use a much smaller footprint. That helped us out quite a bit in terms of a return on investment. We are seeing probably about 75% of the regular data center cost in Azure, so there were 25% savings, but we could see that go down as testing was being eliminated over different platforms.
What's my experience with pricing, setup cost, and licensing?
Currently, we do not have anything reserved. There are no reservations that we have built into the Azure environment, so all of our licensing is on a consumption basis. As things spin up, those licenses spin up.
In terms of the additional costs incurred beyond the standard licensing fee, such as for operations, it's kind of tough for me to judge because I already had a fully-staffed operations team in a fully on-premise platform environment. So, we didn't spin up anybody extra for that. It just changed what they were doing.
Which other solutions did I evaluate?
We evaluated other options. We decided to go with Azure because we understood the licensing and VMs and how all of that worked together. Prior to the merger, we were looking at bringing the platform onto AWS. It wasn't that we were necessarily exclusive; we just felt that this was our best first step.
What other advice do I have?
I would advise understanding what data you're going to be putting out there, and what your security requirements are for that. You should be ready to have a workshop so that everyone involved knows what's going on. Get a good understanding from the accounts payable team about how the payments are coming in and how to monitor them.
I love the product. From a procurement standpoint, I don't have a lot of control over it. Unless we've got some contracting of what we plan on doing, I don't have a lot of control over licenses, etc. An administrator can just go out, do it, and put the licensing in place, and then it is like you've got to pay for it. It doesn't function well in a P2P type of environment.
I would rate it an eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Microsoft Azure
December 2025
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Cloud Architect at a legal firm with 10,001+ employees
A classic solution in jeopardy of losing its flexibility due to becoming SaaS
Pros and Cons
- "If you're interested in going with Microsoft, my advice would be to do it. Everybody's using Microsoft."
- "The support, the cost, the way they have the tiers, this could all be improved."
What is our primary use case?
I work for a Naval Shipyard. We build fighter ships for fighter aircraft. The Navy is our sponsor. Everything that we do is Navy or Navy-related. A lot of what we do is classified; however, I can say that we do some robotic AI work.
Microsoft is our corporate authentication piece, so everything has to authenticate to Microsoft Azure. Everything in the whole entire company has to authenticate there. Even if you're building something, you have to be leading up to the point where it's going to authenticate to Microsoft. They are the vendor of choice, as far as authentication, but they're not the vendor of choice as far as all things at the shipyard.
Our entire organization uses this solution. Size-wise, we're similar to a small city.
What is most valuable?
No features really stand out in particular. The reason that we use Microsoft Azure is that Microsoft has left us no choice — that's what I would say. If you use Microsoft, you've been curtailed in your on-prem data center. There are certain things we can do with Azure on-prem that we can't do on the cloud. We're now fully in the cloud. But even most of the Office products, which are in Office 365, are still on-prem. I came to this company to do cloud, but the company isn't ready to go to the cloud. It sounds like upper management is going to be changing some of the business structures. The better information I can give upper management, as far as our features and capabilities, will help them to make better business decisions. That's kind of where I am currently.
What needs improvement?
The support, the cost, the way they have the tiers, this could all be improved. For example, our company has been purchasing Microsoft Office 365 cloud licensing for approximately five years, and we do not have any production. We have five divisions and these divisions have different classification and levels of data. This company has changed hands over the years. We now lead the was as far as IT, but the corporate office didn't do a top-down infrastructure. It's a long story, but the way that we do things is not the way that everybody else does things. Just because others are moving to XYZ doesn't mean we're going to go there today. We might look and see how everybody else is doing everything, and once we decide we're ready to go, then we'll go. It might be 10 years later. It might be next week, but we don't follow the crowd. We follow the Navy.
For how long have I used the solution?
I have been working with Microsoft since the very beginning.
What do I think about the stability of the solution?
Although I am not the administrator, there are some things that are kind of quirky. The biggest problem is that we're a really, really, really big SharePoint user. Everything that's 100% SharePoint online, is not a one-for-one into the SharePoint that we have on-prem.
Security is a problem, that's why we only allow web products for Office 365. SharePoint doesn't give us everything that we need. These are a few of the drawbacks for us.
What do I think about the scalability of the solution?
Scalability is complex, but only because our company is complex.
How are customer service and technical support?
Support depends. For the professional services, they're usually pretty good.
For other divisions, the support hasn't been that good. Anytime we have problems and we try to ask for support, what we paid for is one thing and what we're getting is another thing. Because of this, we often have to renegotiations with Microsoft.
How was the initial setup?
The initial setup is very complex because we're a complex corporation.
The review board has actually approved all of the Microsoft Office 2016 products and applications. We have the licenses, however, we're not using them.
Teams is the one collaborative product that everybody wants to use. We've approved Microsoft Teams on the web only. Because of our security constraint, we don't want our users to use every feature that's actually on Teams. We don't want to allow third-party vendors to use that application in order to get into our environment.
For example, you can share your screen, but I can't share my screen. I can share an application if it's been approved, but I can't share my screen. The only way I can actually talk to you is if we talk about topical issues that you would read about in the newspaper or something like that. I can't tell you anything that's company proprietary.
Which other solutions did I evaluate?
Right now we're looking at Microsoft TFS, Azure on DevOps. However, all of the features have to be configured by someone. It's not that ADO can't do it, it's just that it would take a lot of time — we'd have to have someone physically come in and do it. That would require Microsoft Professional Services which costs a lot of money. Often, people can just buy stuff off the shelf when they want to use another product. For example, all the ALM tools actually integrate with TFS. So, if we have a product that already has that capability, why are we purchasing those new products? Why are we doing a POC for that? So that's what kind of hat I wear here.
What other advice do I have?
If you're interested in going with Microsoft, my advice would be to do it. Everybody's using Microsoft.
Overall, on a scale from one to ten, I would give this solution a rating of seven.
The problem is that I'm an old Microsoft engineer. I like to build it the way I want to build it. I don't want it to be SaaS. I liked the fact that you could build your servers in the AWS environment and build out the servers the way you want. They're actually taking away a lot of the applications. More and more companies are switching to SaaS or IAS, etc.
Now, the structure is going towards SaaS. I think I have a three-year lifecycle on my licenses and then I will have to drop or either migrate my data to SaaS. It's probably cheaper for people to go that way, but it gives you less flexibility. There's probably more security, but you're depending on the vendor's security or however they have that set up. You lose a lot of your flexibility when you go into SaaS.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Deputy Manager - Radio Frequency Planning at a tech services company with 201-500 employees
A cost-effective solution with high uptime and zero downtime
What is our primary use case?
We have deployed the NMS network monitoring system in Azure. We can monitor the network through it. There is no need to deploy an NOC (Network Operations Center) in my country. If we use Audiovi and Airspace there and install the NMS network element and Microsoft, everything is configured in Azure. Configuration is done remotely from anywhere. By entering Azure, we monitor the NMS network.
What needs improvement?
The stability could be improved.
What do I think about the stability of the solution?
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
The solution’s scalability is good.
I rate the solution’s scalability an eight out of ten.
How was the initial setup?
The initial setup is straightforward and user-friendly.
What was our ROI?
Azure offers a trial version, which you can use for free before proceeding to payment.
What's my experience with pricing, setup cost, and licensing?
We are using the free version.
What other advice do I have?
I recommend the solution to use it. This solution is cost-effective, with high uptime and zero downtime.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information security consultant at a tech services company with 11-50 employees
Helps to deploy web servers but navigation needs improvement
Pros and Cons
- "Microsoft Azure has proven to be beneficial for our organization due to its quick deployment capabilities. Setting up virtual machines or any required infrastructure is fast."
- "The tool needs to improve its navigation."
What is our primary use case?
We use the solution to set up access to process queuing, configure virtual instances, obtain a domain name, acquire the necessary certificates, and deploy the web server to the internet.
What is most valuable?
Microsoft Azure has proven to be beneficial for our organization due to its quick deployment capabilities. Setting up virtual machines or any required infrastructure is fast.
What needs improvement?
The tool needs to improve its navigation.
For how long have I used the solution?
I have been using the product for two to three years.
What do I think about the stability of the solution?
Microsoft Azure's stability depends on the resources allocated. If you provision sufficient resources, it tends to be stable. However, choosing lower resources, like two gigs of RAM and CPUs, might lead to less stability.
What do I think about the scalability of the solution?
The product is scalable. My company has five users.
How are customer service and support?
I haven't contacted the technical team yet.
How was the initial setup?
Microsoft Azure's deployment is straightforward for me, given my experience and understanding of the Azure system. It is not difficult for me to handle.
What about the implementation team?
The tool's deployment was done in-house.
What other advice do I have?
I rate the product an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Owner at a tech consulting company with 1-10 employees
Provides useful features and can be deployed within a few hours
Pros and Cons
- "SQL Server has been most beneficial for our client’s workload."
- "The security must be improved."
How has it helped my organization?
We had a cloud migration project from on-premise to the cloud. We used various components like Azure’s cost calculator to provide the ongoing running costs.
What is most valuable?
SQL Server has been most beneficial for our client’s workload.
What needs improvement?
Everything needs improvement. The tool must constantly improve to provide a better experience. The security must be improved. The scalability could also be improved.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
I rate the tool’s stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a nine out of ten. Our clients are medium to large businesses.
How was the initial setup?
I rate the ease of setup a five out of ten. The product is deployed on the cloud. The deployment took a few hours.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing an eight out of ten. All cloud services are expensive.
What other advice do I have?
I rate the solution’s ability to support our client’s business growth a seven out of ten. We don't get direct support from Microsoft. I rate Azure's integration capabilities a seven out of ten. I will recommend the tool to others. Overall, I rate the product a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Quality Assurance Engineer at a media company with 11-50 employees
Easy to set up and has high stability
Pros and Cons
- "The solution has high stability."
- "We have reported some bugs we encountered, and it would be good if those bugs were resolved more quickly."
What is most valuable?
The solution has high stability.
What needs improvement?
We have reported some bugs we encountered, and it would be good if those bugs were resolved more quickly.
For how long have I used the solution?
I have been using Microsoft Azure for more than one year.
What do I think about the stability of the solution?
I rate the solution a nine out of ten for stability.
What do I think about the scalability of the solution?
Currently, we are happy with how the solution scales. Around 60 users use the solution in our organization on a daily basis.
I rate the solution an eight out of ten for scalability.
How was the initial setup?
The solution's initial setup was quite easy, and you can get support to help you with the installation.
What's my experience with pricing, setup cost, and licensing?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.
What other advice do I have?
We use management tools for APIs. A few people were involved in the solution’s deployment and maintenance. I would recommend the solution to other users.
Overall, I rate Microsoft Azure a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co-owner at a consultancy with 1-10 employees
Can be used for operations, email, and office applications
Pros and Cons
- "We use Microsoft Azure for operations, email, and office applications."
- "The solution’s learning curve could be improved."
What is our primary use case?
Our people are familiar with Microsoft Azure, and we use it for our day-to-day operations.
What is most valuable?
We use Microsoft Azure for operations, email, and office applications.
What needs improvement?
The solution’s learning curve could be improved.
For how long have I used the solution?
I have been using Microsoft Azure for two to three years.
What do I think about the stability of the solution?
Microsoft Azure is a stable solution.
What do I think about the scalability of the solution?
Around nine people use the solution in our organization.
How are customer service and support?
We contact our local partners so that they can help us with our issues. For some difficulties, we try forums and open support. We don't contact enterprise support because we don't have it.
How was the initial setup?
The solution’s initial setup is very straightforward.
What about the implementation team?
We implemented Microsoft Azure through an in-house team consisting of two to three people. The solution’s deployment takes a few weeks.
What other advice do I have?
Microsoft Azure is deployed on the cloud in our organization.
Overall, I rate the solution a seven or eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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great, an amazing organization to work with. You did a great job!