Works at a real estate/law firm with 10,001+ employees
Real User
Good security, excellent scalability, and very stable
Pros and Cons
  • "Technical support, from what I understand, is quite helpful and we speak with them regularly."
  • "The installation process is complex."

What is our primary use case?

We don't use DevOps; we just use the Azure Cloud platform. The solution is primarily used for PaaS and FaaS.

What is most valuable?

The solution has been very stable.

We find the product to be scalable. 

The security network inside of the information on the network is very good.

Technical support, from what I understand, is quite helpful and we speak with them regularly.

What needs improvement?

There aren't really any issues with the product itself. For us, the problems are organizational and the processes inside the company, which uses Azure, aren't as clear. They need to define a good process and a good implementation strategy going forward. We only really have issues with what they want to do, and not the technology itself. Basically, the technology is not the problem. It is just the way we want to use it.

It would always be nice to have even more integration capabilities.

A company needs to have strong finance managers. It could cost a lot if you haven't got a finance function inside each company.

The installation process is complex. 

The pricing could always be better and a bit more standardized.

For how long have I used the solution?

I've been using the solution for five years at this point. It's been a while. 

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What do I think about the stability of the solution?

The solution is very stable and reliable. The performance is good. It's not buggy. there aren't glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The product has been very scalable. If a company needs to expand it, it can do so.

At this time, I'm not sure exactly how many people are directly using the solution.

How are customer service and support?

While I haven't personally used technical support, our company does have a technical account manager on the Azure side and we are coordinating each week to identify all the topics we need to address - including our disaster recovery plan, which is important to the company right now. 

Which solution did I use previously and why did I switch?

We did not previously use a different solution before we chose to work with Azure. 

How was the initial setup?

The installation process is not very straightforward. 

When you want to install with a higher level of security inside the infrastructure, nothing communicates. Therefore, engineering security and network engineers need to understand what they have to do exactly, and what the problem is. With Aure, there's a learning curve for installation. You need to work with it for at least one year before you get comfortable enough and are able to troubleshoot and configure everything relatively well.

What's my experience with pricing, setup cost, and licensing?

The solution has the potential to be expensive if you as a company are not careful as to how you use it. 

What other advice do I have?

I'm a customer and an end-user.

I'd rate the solution at a ten out of ten. For me, it's a perfect product and I enjoy its capabilities. 

I would recommend this solution to other users and organizations. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Engineer at United Nations
Real User
Top 20
Responsive technical support, scales applications well, and reliable
Pros and Cons
  • "One of the features I have found to be valuable is the scale set feature."
  • "There needs to be better data security. There are organizations that do not want their data to be submitted to Microsoft, they should have strong encryption."

What is our primary use case?

We use the solution for multi-factor authentification while sorting out the identities. We want to use this solution for as many applications for the authentification process.

What is most valuable?

One of the features I have found to be valuable is the scale set feature. We have been able to get good results scaling up and down our applications. Additionally, the dashboard is fuctional.

What needs improvement?

There needs to be better data security. There are organizations that do not want their data to be submitted to Microsoft, they should have strong encryption.

In the future, Microsoft should increase its data center percentage in Africa.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

The solution has been stable.

What do I think about the scalability of the solution?

We have found the scalability of the solution to be good. We have approximately 4,000 people using the solution in my organization.

How are customer service and technical support?

If we are having a hard time finding a solution to an issue the technical support has been very quick to respond.

How was the initial setup?

The initial setup is straightforward for me since I have done it before, for people new to installing it could experience some difficulty.

What's my experience with pricing, setup cost, and licensing?

The solution does not offer very many free services which can become expensive. We are on an annual license.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft Azure an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Associate Director at a financial services firm with 10,001+ employees
Real User
Great for configuring on a variety of machines; very stable and scalable
Pros and Cons
  • "It's a reasonably priced solution."
  • "Could be more user friendly; security features should be improved."

What is our primary use case?

In our company, this solution is mainly used for configuring devices and enabling them to be used by multiple users. I'm a developer. 

What is most valuable?

The product is valuable if you don't want to spend a lot of money configuring your own devices on different machines. I like that if I only want to use limited features, I don't have to pay for it. 

What needs improvement?

The solution is not particularly user friendly so that could be improved. With Microsoft Azure it's quite difficult to do anything freely or try my hand at something new. I think the solution is also lacking in security. I'd like to see the option of a free account for carrying out a POC and the ability to play around with the solution without any restrictions. 

For how long have I used the solution?

We've been using this solution for a year. 

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

We have the server on cloud so it's scalable according to demand. All of our staff use it, and we have 15,000 users.

Which solution did I use previously and why did I switch?

I previously used AWS. In comparison, Azure is a little restricted because of the security features and, as a developer, I'm not comfortable with that. AWS is more user friendly and in general, people find it easier to use. AWS is easier to install and to experiment and play around with to get a feel for the product.

How was the initial setup?

There is no setup as such, it's on a server and it's a matter of configuring on the cloud. If you need, you can spawn 3,000 machines with a single execution and 10,000 or so test scripts within minutes.

What other advice do I have?

I would definitely recommend this solution. 

I rate it an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr Solutions Architect at System Soft Technologies, LLC
Real User
Information protection is great as is the ability to provide temporary and secure access to vendors
Pros and Cons
  • "Good information protection feature."
  • "Could be more user friendly; initial setup is difficult to understand."

What is our primary use case?

The product is being used for document sharing and archiving. The company wants their customers to be able to pull certain documents that they put on file. The idea is that through active directory B2B, they will offer access to the different files and customers will be able to pull the files they need from the server. The company uses information protection to make sure that only the right people have access to the right files. We are integrators, mainly on the software side. We are partners with Microsoft Azure and I'm a senior solution architect. 

How has it helped my organization?

The company has different vendors that they bring in. This product has made it easier to onboard those individuals and to provide access to them when needed and then to basically cut them off when the time comes. The way they have it set up, documents can't be downloaded. They are only accessible online but can be accessed from anywhere so the company doesn't have to worry about setting up VPNs and the like. They provide a username, password, a two-factor authentication and that enables access.

What is most valuable?

Information protection is a good feature because you can label different documents and different files, and that allows them to put like NDA files in a specific bucket, as opposed to just regular, safe or confidential storage.

What needs improvement?

This solution is not user friendly to set up and it's difficult to understand, particularly with regard to information protection and the sort of licensing needed to utilize it. Simplification would go a long way. 

I'd like to see them improve on the watermarking. There's a feature that allows you to watermark documents that are checked out. Currently it watermarks a document with whoever publishes it. For example, if you wanted to watermark the email address, it doesn't watermark with the person checking out the file, but with the person publishing the document. It would be more valuable if the watermarking was related to the person checking out the document, in case it leaks out.

For how long have I used the solution?

I've been using this solution for several years and on my most recent project, for the past six months. 

What do I think about the stability of the solution?

The stability has been great. We haven't had any issues whatsoever with stability.

What do I think about the scalability of the solution?

As far as I know, scalability is fine. Our current customer isn't huge so I can't speak to enterprise size customers. It's not infinite scalability, but it is Azure Cloud. If you need more storage, you buy more storage. 

How was the initial setup?

The initial setup is fairly complex. There is a ton of documentation, but once you get through that it's really not difficult, it's just not intuitive. The product requires better documentation that explains things. I think a lot of it has to do with the licensing requirements. It's not obvious and so you can be following a step-by-step tutorial and still not get it right because the software requirements aren't right but it doesn't give you that in clear text. 

You can probably set this up within 30 minutes, realistically, as long as you know all the steps. Unfortunately, it took about four or five hours to troubleshoot the situation because we didn't understand what the license requirements were. We had to go and obtain those licenses and try it a second time. It'll be fine now because we understand it but there are certain things like having to be a security administrator within the roles and responsibility matrix, and that's not really outlined in the documentation.

What was our ROI?

The company wanted it to deploy rapidly. They didn't want to spend a lot on this project to buy storage, and clear that storage, ensuring that it was 100% secure. This was either going to be a very short-term project or it was going to blow up to something large and they weren't sure which direction it was going to go. Enabling them to use OPEX spend just to utilize what they need when they need it at a low cost, was super valuable to them.

What other advice do I have?

I would recommend anyone wanting to implement this solution to carry out background homework on active directory, on information access management (IAM), and then understand the licensing before you deploy. That aside, it's pretty straightforward. I've learned that setting up secure documents doesn't have to be difficult as long as you take into account those caveats of understanding your licensing and active directory.

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Krupa Gandhi - PeerSpot reviewer
IT/OT Specialist at Cell Engineering Pty Ltd
Real User
Top 20
Reliable Cloud Platform With Global Presence That Offers Comprehensive Services
Pros and Cons
  • "It is a very straightforward solution that provides a wide range of services."
  • "I would recommend some enhancement regarding integration features."

What is our primary use case?

We use it internally to manage all of our clients, but it also helps us connect with different customers located globally.

What is most valuable?

It is a very straightforward solution that provides a wide range of services. I highly appreciate its help availability. If there is any issue in operating, it only takes to Google a solution and it can be easily fixed.

What needs improvement?

I would recommend some enhancement regarding integration features. 

For how long have I used the solution?

Our company has been utilizing Microsoft Azure for five to six years. 

What do I think about the stability of the solution?

Microsoft Azure is a very stable solution. 

What do I think about the scalability of the solution?

It offers good scalability. 

How are customer service and support?

Our experience with their customer service is satisfactory. We find it valuable that numerous essential information are readily accessible. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was seamless and very fast. It took a few hours to complete the whole process. 

What about the implementation team?

The deployment process was efficient and fast. Due to the complexity and extensive range of services and configuration options, it took a significant number of IT professionals to execute the task. 

What other advice do I have?

Microsoft Azure provides a reliable cloud platform and comprehensive services so it would be a great choice for first-time users. I am rating it eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Rafael Veloso - PeerSpot reviewer
Analyst Cloud Support Consultant at SoftwareONE
MSP
Useful services, highly scalable, and easy to implement
Pros and Cons
  • "Microsoft Azure has a lot of useful features. They have databases, application services, PaaS solutions, such as platform and infrastructure services. The virtual machines' functions and services are good."
  • "Microsoft Azure can improve by adding more features for virtual machines, such as tier virtual machines."

What is our primary use case?

I have worked in a consultant company and we have customers who migrate their services to the cloud and to modern applications and services using Microsoft Azure.

What is most valuable?

Microsoft Azure has a lot of useful features. They have databases, application services, PaaS solutions, such as platform and infrastructure services. The virtual machines' functions and services are good.

What needs improvement?

Microsoft Azure can improve by adding more features for virtual machines, such as tier virtual machines.

In an upcoming release, I would like to see more information, features, and warehouse information on data.

For how long have I used the solution?

I have been using Microsoft Azure for approximately five years.

What do I think about the stability of the solution?

Microsoft Azure is highly stable. However, Microsoft could improve the availability of the services by creating availability zones that are services working active-active in different positions around the globe. If any of these positions fall down, then another position will deliver the solution. This way there is no loss of service or loss to the business.

What do I think about the scalability of the solution?

Microsoft Azure has a lot of features for scalability. You could increase the scalability of any service, such as databases storage or virtual machines. 

How are customer service and support?

Microsoft Azure technical support is not the best, they could improve the knowledge of their team and solve problems faster.

How was the initial setup?

The solution can be easy to implement. You could start easily, there are some services that have simple steps, and you could speed up the entire process. However, there are some more difficult deployments in more complicated architectures. You could start easily in the solution and then you can improve your skills.

What other advice do I have?

My advice to those thinking about using Microsoft Azure is to try it, it's a great service. It's a great opportunity to improve your career because there are a lot of challenges. I would recommend using the documentation and the information from the YouTube channels. There is a lot of documentation and data about Microsoft Azure available.

I rate Microsoft Azure a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Cloud Architect at a legal firm with 10,001+ employees
Real User
A classic solution in jeopardy of losing its flexibility due to becoming SaaS
Pros and Cons
  • "If you're interested in going with Microsoft, my advice would be to do it. Everybody's using Microsoft."
  • "The support, the cost, the way they have the tiers, this could all be improved."

What is our primary use case?

I work for a Naval Shipyard. We build fighter ships for fighter aircraft. The Navy is our sponsor. Everything that we do is Navy or Navy-related. A lot of what we do is classified; however, I can say that we do some robotic AI work. 

Microsoft is our corporate authentication piece, so everything has to authenticate to Microsoft Azure. Everything in the whole entire company has to authenticate there. Even if you're building something, you have to be leading up to the point where it's going to authenticate to Microsoft. They are the vendor of choice, as far as authentication, but they're not the vendor of choice as far as all things at the shipyard. 

Our entire organization uses this solution. Size-wise, we're similar to a small city.

What is most valuable?

No features really stand out in particular. The reason that we use Microsoft Azure is that Microsoft has left us no choice — that's what I would say. If you use Microsoft, you've been curtailed in your on-prem data center. There are certain things we can do with Azure on-prem that we can't do on the cloud. We're now fully in the cloud. But even most of the Office products, which are in Office 365, are still on-prem. I came to this company to do cloud, but the company isn't ready to go to the cloud. It sounds like upper management is going to be changing some of the business structures. The better information I can give upper management, as far as our features and capabilities, will help them to make better business decisions. That's kind of where I am currently.

What needs improvement?

The support, the cost, the way they have the tiers, this could all be improved. For example, our company has been purchasing Microsoft Office 365 cloud licensing for approximately five years, and we do not have any production. We have five divisions and these divisions have different classification and levels of data. This company has changed hands over the years. We now lead the was as far as IT, but the corporate office didn't do a top-down infrastructure. It's a long story, but the way that we do things is not the way that everybody else does things. Just because others are moving to XYZ doesn't mean we're going to go there today. We might look and see how everybody else is doing everything, and once we decide we're ready to go, then we'll go. It might be 10 years later. It might be next week, but we don't follow the crowd. We follow the Navy.

For how long have I used the solution?

I have been working with Microsoft since the very beginning.

What do I think about the stability of the solution?

Although I am not the administrator, there are some things that are kind of quirky. The biggest problem is that we're a really, really, really big SharePoint user. Everything that's 100% SharePoint online, is not a one-for-one into the SharePoint that we have on-prem. 

Security is a problem, that's why we only allow web products for Office 365. SharePoint doesn't give us everything that we need. These are a few of the drawbacks for us.

What do I think about the scalability of the solution?

Scalability is complex, but only because our company is complex.

How are customer service and technical support?

Support depends. For the professional services, they're usually pretty good.

For other divisions, the support hasn't been that good. Anytime we have problems and we try to ask for support, what we paid for is one thing and what we're getting is another thing. Because of this, we often have to renegotiations with Microsoft. 

How was the initial setup?

The initial setup is very complex because we're a complex corporation.

The review board has actually approved all of the Microsoft Office 2016 products and applications. We have the licenses, however, we're not using them.

Teams is the one collaborative product that everybody wants to use. We've approved Microsoft Teams on the web only. Because of our security constraint, we don't want our users to use every feature that's actually on Teams. We don't want to allow third-party vendors to use that application in order to get into our environment. 

For example, you can share your screen, but I can't share my screen. I can share an application if it's been approved, but I can't share my screen. The only way I can actually talk to you is if we talk about topical issues that you would read about in the newspaper or something like that. I can't tell you anything that's company proprietary.

Which other solutions did I evaluate?

Right now we're looking at Microsoft TFS, Azure on DevOps. However, all of the features have to be configured by someone. It's not that ADO can't do it, it's just that it would take a lot of time — we'd have to have someone physically come in and do it. That would require Microsoft Professional Services which costs a lot of money. Often, people can just buy stuff off the shelf when they want to use another product. For example, all the ALM tools actually integrate with TFS. So, if we have a product that already has that capability, why are we purchasing those new products? Why are we doing a POC for that? So that's what kind of hat I wear here.

What other advice do I have?

If you're interested in going with Microsoft, my advice would be to do it. Everybody's using Microsoft.

Overall, on a scale from one to ten, I would give this solution a rating of seven.

The problem is that I'm an old Microsoft engineer. I like to build it the way I want to build it.  I don't want it to be SaaS. I liked the fact that you could build your servers in the AWS environment and build out the servers the way you want. They're actually taking away a lot of the applications. More and more companies are switching to SaaS or IAS, etc.

Now, the structure is going towards SaaS. I think I have a three-year lifecycle on my licenses and then I will have to drop or either migrate my data to SaaS. It's probably cheaper for people to go that way, but it gives you less flexibility. There's probably more security, but you're depending on the vendor's security or however they have that set up. You lose a lot of your flexibility when you go into SaaS.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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great, an amazing organization to work with. You did a great job!

Wai KongWong - PeerSpot reviewer
Information security consultant at Ypsilon System
Real User
Top 5Leaderboard
Helps to deploy web servers but navigation needs improvement
Pros and Cons
  • "Microsoft Azure has proven to be beneficial for our organization due to its quick deployment capabilities. Setting up virtual machines or any required infrastructure is fast."
  • "The tool needs to improve its navigation."

What is our primary use case?

We use the solution to set up access to process queuing, configure virtual instances, obtain a domain name, acquire the necessary certificates, and deploy the web server to the internet.

What is most valuable?

Microsoft Azure has proven to be beneficial for our organization due to its quick deployment capabilities. Setting up virtual machines or any required infrastructure is fast. 

What needs improvement?

The tool needs to improve its navigation. 

For how long have I used the solution?

I have been using the product for two to three years. 

What do I think about the stability of the solution?

Microsoft Azure's stability depends on the resources allocated. If you provision sufficient resources, it tends to be stable. However, choosing lower resources, like two gigs of RAM and CPUs, might lead to less stability.

What do I think about the scalability of the solution?

The product is scalable. My company has five users. 

How are customer service and support?

I haven't contacted the technical team yet. 

How was the initial setup?

Microsoft Azure's deployment is straightforward for me, given my experience and understanding of the Azure system. It is not difficult for me to handle.

What about the implementation team?

The tool's deployment was done in-house. 

What other advice do I have?

I rate the product an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.