Dynatrace Reviews

• Agent & agent-less monitoring Application
• .NET CLR and Java runtime injection
• PurePath and PureStack Technologies
• UEM Technology
• Ability to deploy custom plugins to leverage the tool in new ways

Dynatrace has made it extremely easy for us to identify the root cause of poor performing components of our applications. With the Agent-less monitoring and ability to create custom plugins we've been able to transform the tool not just into a great APM solution, but a really good Enterprise Monitoring solution too which helps replace the need for other tools such as SCOM, OpenView, SiteScope, etc.

Generally their support is pretty good, but on occasion you can tell you get someone "new", in which you know more than they do.

4 years

Deployments are pretty straightforward with easy setup and easy to migrate from one version to another.

In the earlier versions of dynaTrace it was more unstable. But the tool has matured greatly over the last 1-2 years and Compuware continues to improve it.

Similar response to stability.

Customer service is very friendly, knows the products well, and try very hard to meet your expectations.

Generally their Support is pretty good, but on occasion you can tell you get someone "new", in which you know more than they do.

Initial setup was very straightforward and easy to setup.

Implemented in-house. Very easy.

The company uses it for a lot of things. Obviously, we're using it mostly for application monitoring, and that covers both application performance and availability. We're using it for checking how things are performing and making sure that they're running and running properly and there aren't errors or issues. That would be the main thing. 

We're also using it to monitor servers, do some infrastructure monitoring, make sure there're enough servers are running and that they've got available disc space for monitoring CPU and memory, et cetera. 

The solution is stable. 

I find that the AI on offer is useful, as it's good at identifying problems. You do need a bit of customizing, however, even in its sort of vanilla form, it's pretty good at identifying problems and the root causes of those problems and whatnot. 

The installation process is straightforward.

They're generally going in the right direction and they're quite responsive to feedback. You can vote on features and whatnot. If enough people vote for a feature, they'll get it put in. 

The solution could be more seamless. The user interface could be better and they could offer more integration. 

We'd like it to be more user-friendly, which, in our case, might be a big ask as we have a fairly complex environment. 

How long I've used the product depends on which version you would classify as the product. The current one, under this name, has only been out maybe three or four years. However, I also used the older version before that, and that was something called AppMon. Therefore, I've used it for a while at this point. 

The solution has been very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

I can't really comment on the scalability as we're in a relatively small environment. We don't have a massive number of servers on-site. I am aware of people that run it in massive environments, however, I can't make a comment on what it's like as our site is fairly small.

We might have ten or so active users. 

Technical support is very good and very responsive. We're quite satisfied with the level of service on offer.

Before Dynatrace there was another Dynatrace product called AppMon. Before that, we used to use the company's own solution.  

The initial setup is easy and pretty straightforward. It's not overly complex. 

The main issue is that, due to the fact that it covers so much space, the navigation can be long-winded. It can take a lot of clicks to get into where you want to go, however, it's covering a lot of information.

On the site that I'm on, on the Dynatrace site, there's really just me that's doing the technical side of Dynatrace. I'm the one that's keeping Dynatrace itself running and whatnot. That said, even in bigger environments, there's probably only one or two people that are looking after Dynatrace itself. It's really solid in that regard. 

I don't really get involved in the commercial side of things and therefore cannot speak to the aspect of licensing, such as pricing. We might be on a three-year contract that gets renewed.

While my organization is a reseller of Dynatrace, I actually also work on it myself. 

While the deployment model that we're using is on-premises, there is a cloud-based version of it as well.

We're always using the latest version of the solution. It gets updated automatically, and therefore it's pretty much the latest version.

I'd rate the solution at an eight out of ten overall.

I would recommend Dynatrace to others who are looking into implementing it.

APM monitoring and troubleshooting for any kind of technology.

This has improved our organization because any kind of technology, even legacy equipment, is now monitored.

The user experience monitor is a real added value.

It would be nice to have a simplified monitoring feature for non-Java applications.

As a system integration company, we provide it as an APM solution to our customers.

Dynatrace solved various kinds of Ops / DevOps issues for our customers including bad code, bad configurations, operational issues, etc.

The features that we find most valuable are automatic root cause detection, topology discovery, and session replay. Basically, all the features provided are valuable.

I would like to see an App store for plugins and extensions. This would provide a single point for all Dynatrace users to download and install product extensions from.

Very good.

Exceptional.

Exceptional. Very quick replies (sometimes in the order of minutes), very professional.

Not really.

Very straightforward.

In-house.

Case by case.

N/A

AppD, New Relic

Have Dynatrace or one of its partner do a PoC. You will not regret it.

Our implementation is not a single case. We are the local partner for Dynatrace in Romania and have very different use cases that differ based on our customers.

Dynatrace is being used from monitoring the end user experience to infrastructure monitoring and real-time business and impact analysis.

The ease of use and full stack, 100% visibility inside the monitored applications has really helped us improve, showcase, and implement Dynatrace throughout our clients' systems.

Ease of problem detection,  alerting, visual timeline, and user-sessions are some of the best features of Dynatrace.

There are lots of features that Dynatrace provides that really help the business grow. From user experience, where you can view exactly what your users are experiencing, to AI problem detection, and root cause analysis where the IT department is really keen to use Dynatrace.

The web interface, in some cases, is a little ambiguous to use. From passing through different screens to go and drill down, to not propagating the filter timeframes from different screens.

Apart from that, all of Dynatrace’s features are a real plus to have implemented.

We use this solution for performance monitoring and identifying resource management problems.

We hope to improve our customer experience by making our webpage, native applications, and B2B interfaces function properly. In our environment, we have several databases and several types of code. The databases include Oracle, MSSQL, and MongoDB. 

It is critical to have the proper tool.

One of the features that sets this product apart from its competitors is that it generates a solution. We really like the number of reports it generates and the information that is provided to assist with analysis.

This solution also has the capability of analyzing our messaging software.

We would like to see more third-party tools for training.

We carefully looked at all of the options on the market and currently, we are in the process of a pilot installation of Dynatrace. The initial results are encouraging and we are waiting for more data to make the final decision.

At this time it seems that Dynatrace has almost everything we need.

The primary use case of this solution is to investigate performance bottleneck issues. 

It helps our organization identify potential problems by doing thorough analysis of systems which integrate with one another.

• The detailed reporting and real-time gathering of transaction information.
• The exporting of data to a flat file for reviewing past performance.

It could improve its GUI interface. The GUI design is too crowded and the icons are small. Sometimes I end up clicking on the wrong button.