PeerSpot user
System Engineer at MANGO
Real User
Allows us to monitor serverless services as well as Docker containers
Pros and Cons
  • "We have been using it to find bugs in our production environment."
  • "This tool helps us gather information from all hosts and services, then cross reference the information."

    What is our primary use case?

    We have all our infrastructure in the cloud. 

    This tool helps us gather information from all hosts and services, then cross reference the information.

    How has it helped my organization?

    Although, we are still implementing it, we have some servers using Dynatrace. We have been using it to find bugs in our production environment.

    What is most valuable?

    The cloud integration, because it allows us to monitor serverless services as well as Docker containers, etc. 

    I also like the "session replay".

    For how long have I used the solution?

    Still implementing.
    Buyer's Guide
    Dynatrace
    May 2024
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    What's my experience with pricing, setup cost, and licensing?

    They could improve their price ranges, as there is no option for startups or testing.

    What other advice do I have?

    It has all the things an enterprise needs.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    User
    Allows us to achieve faster page loads and shows common errors on desktop and mobile
    Pros and Cons
    • "PurePath does deep dive analysis, has dashboards, and provides real user experience monitoring. It has allowed us to do analysis which was never possible before."
    • "Dynatrace shows the customer path, common errors on desktop and mobile, and allows us to achieve faster page loads."
    • "Provide much better alignment between AppMon and Dynatrace."
    • "Add support for Ruby."
    • "Make sure older frameworks, like PHP 5.3, are supported."

    What is our primary use case?

    Customers want to monitor .NET applications and real user monitoring on online banking applications for desktop and mobile.

    How has it helped my organization?

    Dynatrace shows the customer path, common errors on desktop and mobile, and allows us to achieve faster page loads.

    What is most valuable?

    PurePath does deep dive analysis, has dashboards, and provides real user experience monitoring. It has allowed us to do analysis which was never possible before.

    What needs improvement?

    • Provide much better alignment between AppMon and Dynatrace
    • Add support for Ruby.
    • Make sure older frameworks, like PHP 5.3, are supported.

    For how long have I used the solution?

    Three to five years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Dynatrace
    May 2024
    Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
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    it_user877830 - PeerSpot reviewer
    Scrum Master & Technical Service Coordinator at a tech company with 5,001-10,000 employees
    Real User
    Mean time to recover has reduced significantly during major outages
    Pros and Cons
    • "Smartscape display for ease of visibility, pinpointing a exact problem, and providing necessary details for fixing and even improving on."
    • "Mean time to recover (MTTR) has reduced significantly during major outages due to specific data pinpointed by DT applications."
    • "Log analytics in the classic synthetic and RUM tools would be a great addition."

    What is our primary use case?

    Performance monitoring of business critical applications in production and pre-production environments.

    How has it helped my organization?

    Mean time to recover (MTTR) has reduced significantly during major outages due to specific data pinpointed by DT applications.

    What is most valuable?

    Smartscape display for ease of visibility, pinpointing a exact problem, and providing necessary details for fixing and even improving on.

    What needs improvement?

    Log analytics in the classic synthetic and RUM tools would be a great addition. Although, it is understandable that this is offered as a good reason for migrating to Dynatrace.

    For how long have I used the solution?

    One to three years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Don Ingerson - PeerSpot reviewer
    Don IngersonQA Automation Engineer at Global Fortune 500 Company
    ExpertTop 5Real User

    Interesting article. Are you able to use Dynatrace to run metrics on the type of Browsers your customers are using?

    it_user877824 - PeerSpot reviewer
    Co-Founder
    User
    Automation and anomaly detection has helped reduce MTTR and MTBF
    Pros and Cons
    • "Complete visibility into end-to-end user transactions."
    • "Automation and anomaly detection has helped reduce MTTR and MTBF."
    • "We would like to see more dashboarding capabilities and the ability to export custom reports."

    What is our primary use case?

    We are implementing this as part of an overall end user experience and application monitoring. Our environments include Java, .NET, web, mobile, Linux, Windows, etc.

    How has it helped my organization?

    • Complete visibility into end-to-end user transactions.
    • Automation and anomaly detection has helped reduce MTTR and MTBF. 
    • We could impose optimization processes as well.

    What is most valuable?

    • Quick, simple deployment
    • Automation
    • Auto discovery
    • Detailed data availability all the time

    What needs improvement?

    We would like to see more dashboarding capabilities and the ability to export custom reports. Additionally, we would love to see more advanced log analytic capabilities, though the current ones are already ahead of competition.

    For how long have I used the solution?

    One to three years.
    Disclosure: My company has a business relationship with this vendor other than being a customer: We implement the software at customer sites.
    PeerSpot user
    PeerSpot user
    Software Test Team Leader at MIND CTI
    Real User
    Prevents production performance issues which result in customer complaints or system downtime
    Pros and Cons
    • "You get a good insight into what is going on inside your code."
    • "It prevents (together with performance testing) production performance issues which usually result in customer complaints or system downtime."
    • "Monitoring asynchronous code requires manual instrumentation (most of the time)."

    What is our primary use case?

    Identifying performance bottlenecks on load testing environments. Before launching new code into production, it is imperative to know if performance issues will arise.

    How has it helped my organization?

    It prevents (together with performance testing) production performance issues which usually result in customer complaints or system downtime.

    What is most valuable?

    The product capabilities all together are valuable. You get a good insight into what is going on inside your code.

    What needs improvement?

    • Monitoring asynchronous code requires manual instrumentation (most of the time). 
    • Some autodiscovery capabilities would be nice in the tool.

    For how long have I used the solution?

    Three to five years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Solutions Architect at Spica Solutions.pl
    Vendor
    Fast implementation giving customers instant value
    Pros and Cons
    • "Real user monitoring is one of the best things in solution. The possibility to analyze any particular user session is wonderful."
    • "We have some issues with react user sessions."
    • "We sometimes have to run plugins on docker containers."

    What is our primary use case?

    Application monitoring on our clients environments, including microservices, JVM, .NET, and many other technologies

    What is most valuable?

    Real user monitoring is one of the best things in solution. The possibility to analyze any particular user session is wonderful.

    What needs improvement?

    • We have some issues with react user sessions. 
    • We sometimes have to run plugins on docker containers.

    For how long have I used the solution?

    One to three years.

    What about the implementation team?

    The product is really fast to implement and gives customers instant value. This is important, because it reduces costs on the implementation.

    We are implementing software on our clients' environments

    Disclosure: My company has a business relationship with this vendor other than being a customer: We implement software on our clients' environments.
    PeerSpot user
    PeerSpot user
    Technology Architect at a financial services firm with 5,001-10,000 employees
    Real User
    It has provided improved stability to our system both within prod and non-prod environments
    Pros and Cons
    • "The dashboard allows us to monitor and proactively act upon any breaches in the threshold for our infrastructure."
    • "​Overall, it has provided improved stability to our system both within prod and non-prod environments.​"
    • "Beginner video tutorials would really help."
    • "Nginx monitoring service did not work out-of-the-box, so we had to tinker with it for quite some time."
    • "The installation process had quite a few moving parts, so it was a little tricky getting everything to work in first go."

    What is our primary use case?

    We use it to monitor and debug issues for both our infrastructure and our code. Dashboards are quite handy to get a quick glance at the health of our system.

    How has it helped my organization?

    The dashboard allows us to monitor and proactively act upon any breaches in the threshold for our infrastructure. We have also had a couple of cases where Dynatrace identified issues within the code, such as memory leakage.

    What is most valuable?

    PurePath technology allows us to drill down deeper into the system. This helps us isolate and rectify problems more quickly.

    What needs improvement?

    • The installation process had quite a few moving parts, so it was a little tricky getting everything to work in first go. It required a solid day for the requested Dynatrace onsite technical person to get everything set up. 
    • Nginx monitoring service did not work out-of-the-box, so we had to tinker with it for quite some time.
    • Beginner video tutorials would really help.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    Overall, it has provided improved stability to our system both within prod and non-prod environments.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user794874 - PeerSpot reviewer
    IT Engineer
    User
    I have reduced our disruption time using automatic alerts
    Pros and Cons
    • "I have reduced our disruption time. With the automatic alerts, we prevent and better catch the root cause of problems."
    • "The web dashboard is very simple to use."
    • "It is necessary to improve the integration with the product, Oracle Siebel."
    • "Dynatrace must reduce the required resources for on-premise, because they are too high."

    What is our primary use case?

    I use Dynatrace Client everyday. I also use it with web dashboards for monitoring performance of the systems and to trace our KPIs.

    How has it helped my organization?

    I have reduced our disruption time. With the automatic alerts, we prevent and better catch the root cause of problems. 

    What is most valuable?

    The most useful features are the measures out-of-the-box and the automatic alerts.

    Furthermore, the web dashboard is very simple to use.

    What needs improvement?

    It is necessary to improve the integration with the product, Oracle Siebel.

    Dynatrace must reduce the required resources for on-premise, because they are too high.

    For how long have I used the solution?

    One to three years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2024
    Buyer's Guide
    Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.