Dynatrace Reviews

We use Dynatrace for its Synthetic Web Monitoring. This allows us to automatically react to any issues regarding site reliability.

The best example has been cost. We used Pingdom previously and Dynatrace proved to be a similar solution at a lower cost.

The Recorder for setting up a synthetic monitor is a really great tool for non-technical staff to be able to set up a monitor.

Adding people to alerts has not been very intuitive. That is really my only negative feedback.

As a Managed Service Provider, deep understanding across client an application stack and their users' experience is critical. The ability for Dynatrace to identify the root cause of problems in a timely manner through its powerful AI capability and dependency mapping is a real value add for the service that we offer.

Prior to the use of Dynatrace, the dependency mapping was knowledge that was built over time. The autodiscovery of service intercommunication has saved countless man hours and is dynamically updated when new services are added.

The Smartscape view and service dependency are the most valuable services. Knowing what services are impacted by infrastructure host issues is critical to the service we offer.

A useful addition for known issues would be the ability to automatically perform certain activities as a first attempt to resolve issues which are creating a problem.

• Dashboards and incidents
• They continue to add new enhancements
• It's a one stop solution

It has given us a one stop solution for projects and applications independent of the application type and OS.

They could increase the restrictions available for user-based roles.

I have worked with Dynatrace for two years.

We did have some deployment issues but they were resolved with help from the vendor.

We had issues with the garbage collection and heap usage, which have been resolved.

I would rate customer service very good.

I would rate technical support very good.

We were using different solutions from HP. After doing a POC with Dynatrace, and as its features replace other vendor solutions, we have started using Dynatrace in our organization.

It was very user friendly.

We implemented it in-house with minimal support from the vendor.

No other options were evaluated.

I would recommend this product, specifically if you are really looking for one product which is useful to monitor/instrument various applications independent of application type and OS.

The primary use for this solution is for monitoring and performance challenges.

Using this solution has increased log traceability.

The dashboard is very useful, as you can monitor different parameters on the same screen.

The thread traceability is something that needs improvement.

This is primarily used for Dynatrace Customer Managed Configurations in a closed customer environment. The operating systems include Microsoft Windows Server and various Linux distributions.

The Dynatrace solution has an important role in optimizing application code and SQL queries for customer solutions. It is also used for identifying, alerting, and reporting on real-time problems.

The most valuable features are the Smartscape, Resolution Path, synthetic and availability reports. These give a deep understanding of the environment being monitored, as well as addressing problems in terms of playback, code analysis, database calls analysis, and the system as a whole.

For an easy view of global and entity-specific configurations, a separate tile or pane aggregating these configurations should be implemented. This would make managing global or entity-specific configurations easier, as it would show previous configurations made to the environment by another DT user.

This solution is very stable.

This is a very scalable solution.

We did not use another solution prior to this one.

We did not evaluate other options before adopting this solution.

We use this solution for continuous monitoring in our customers' environments, auditing, and troubleshooting.

This is an easy to use solution and our customers like it.

The most valuable features are the UEM (User Experience Monitoring) and the DEM (Digital Experience Management). It is also easy to install.

I would like to see more default dashboards included, and maybe more possibilities in terms of customization.

The ROI for this solution is fast.

• It is now easier to install and start using it. Installation used to be complicated with AppMon.
• Also, the user tracking and session play are great.

• Autodiscovery of services and architecture 
• User tracking and session (with errors) recording and reproducing.

Searches should be faster. 

• Pricing is still too expensive.
• Their proof of concept is still a bit difficult.

It looks nice. The service discovery and user play are really surprising.

Monitoring production environment at the hardware and application performance level
for evaluation of performance during testing.

• Simplified the way to monitor a medium to big environment.
• Reduced solution time when there are major breaks in the system.

• Alerting on standard or self-defined incidents.
• Integration with other tools in company using SNMP traps.

Make it easier to define applications. E.g., provide an API for applications defined by REST services.