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PeerSpot user
Tech at a healthcare company with 10,001+ employees
Real User
UEM helps to identify user experience and detailed steps performed by the user
Pros and Cons
  • "UEM helps to identify user experience and detailed steps performed by the user."

    What is our primary use case?

    Appmon:

    • Drill downs to root causes.
    • Easy to find the performance bottlenecks.
    • Full insight into all classes.
    • UEM helps to identify user experience and detailed steps performed by the user.

    How has it helped my organization?

    I have identified and fixed the following performance issues in non-production before we release the app:

    • Identified memory leaks that caused heap utilization maxed out.
    • Identified thread bottlenecks at JVM.
    • Identified JDBC connection pool limits.

    There are so many!

    What is most valuable?

    • Transaction flow: Helps to identify server health at every layer.
    • Threads on JVM: Helps to identify active, hung, and count.
    • GC: Helps to identify GC collection time and number of times GC kicks in.
    • UEM: Helps to identify user experience.

    What needs improvement?

    DT Saas: Does not have all the features that Appmon has. Maybe in the future releases it may have all features.

    Buyer's Guide
    Dynatrace
    September 2025
    Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
    866,857 professionals have used our research since 2012.

    For how long have I used the solution?

    More than five years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Technical System Analyst at a financial services firm with 10,001+ employees
    Real User
    We have used PurePath data to improve and tune application performance
    Pros and Cons
    • "Since Appmon has been leveraged, we are now down to just hours (sometimes minutes) in resolution times."
    • "We have used PurePath data (response times) to improve and tune application performance."
    • "I find it is very difficult to train someone in using this application. As amazing as it can be, the learning curve is extensive."

    What is our primary use case?

    Application performance monitoring for testing our pre-production environments. Along with that, we use AppMon to create B/T's for alerting and graphing trends.

    How has it helped my organization?

    Prior to the use of Appmon, our team was in the dark. We had zero visibility into our production application, and it would take up to days to find out why our clients were being impacted and how.

    Since Appmon has been leveraged, we are now down to just hours (sometimes minutes) in resolution times.

    What is most valuable?

    PurePath analytics, I can't imagine not having this feature in your application. Not only have we been able to improve troubleshooting, but we have also used PurePath data (response times) to improve and tune application performance.

    What needs improvement?

    Ease of Use. I find it is very difficult to train someone in using this application. As amazing as it can be, the learning curve is extensive.

    For how long have I used the solution?

    Three to five years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Dynatrace
    September 2025
    Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
    866,857 professionals have used our research since 2012.
    PeerSpot user
    Technical Lead - Platform Services at Touchtunes Interactive Networks
    Real User
    It eases the investigation process by creating a faster feedback loop with clients
    Pros and Cons
    • "It eases the investigation process (faster feedback loop with clients), better pro-activity on possible outages (in order to avoid outages), and eases the process of fine tuning allocation of resources to processes."
    • "More visibility into Python processes."

    What is our primary use case?

    Java-based microservices (couple of dozen) monitoring and their dependencies (Oracle, MySQL, RabbitMQ, and Elasticsearch). Apart from monitoring (with alerts), I use the Dynatrace solution to investigate reported issues by clients.

    How has it helped my organization?

    It eases the investigation process (faster feedback loop with clients), better pro-activity on possible outages (in order to avoid outages), and eases the process of fine tuning allocation of resources to processes.

    What is most valuable?

    • Dashboards: Most critical information on a single view and in a very-customizable way.
    • Alerts: Stays on top of probable issues.
    • Services monitoring: Helps fine tune resource allocation (CPU and memory).

    What needs improvement?

    I would like to have more visibility into Python processes. Meanwhile, we are thinking about "fronting" our Python processes with a fully supported web server, such as Nginx.

    For how long have I used the solution?

    One to three years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Full Stack APM Monitoring / Log Analytics Solution Consultant at a tech services company
    Consultant
    It is an amazing tool for application root cause analysis and business function analytics
    Pros and Cons
    • "It supports Kubernetes​ and cloud monitoring platforms."
    • "It is an amazing tool for application root cause analysis and business function analytics"
    • "Its needs to focus more on open source areas, like Apache umbrella products and availability motioning areas."

    What is our primary use case?

    1. Application performance monitoring root cause analysis 
    2. User experience analysis 
    3. Proactive monitoring (application, third-party API, and availability and host)

    How has it helped my organization?

    It helps to identify the problem in a minute and user experience metrics provide valuable data to the business team to understand how the application performs at the end user level. Overall, it is an amazing tool for application root cause analysis and business function analytics.

    What is most valuable?

    • The microservices container topology view
    • It supports Kubernetes and cloud monitoring platforms.

    What needs improvement?

    Its needs to focus more on open source areas, like Apache umbrella products and availability motioning areas.

    For how long have I used the solution?

    Three to five years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    DevOps Engineer at a tech vendor with 501-1,000 employees
    Real User
    We use it to monitor over a 1000 servers in AWS, however ​the Web UI can be slow and hard to understand
    Pros and Cons
    • "It is our main SaaS monitoring and alerting solution, and it allows us to identify many problems that we would miss if we did not have a comprehensive monitoring solution."
    • "We use it to monitor over a 1000 servers in AWS."
    • "The Web UI can be slow and hard to understand."
    • "The integration with PagerDuty is currently broken on mobile."
    • "It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern."

    What is our primary use case?

    SaaS infrastructure monitoring and alerting. We use it to monitor over a 1000 servers in AWS.

    How has it helped my organization?

    It is our main SaaS monitoring and alerting solution, and it allows us to identify many problems that we would miss if we did not have a comprehensive monitoring solution.

    What is most valuable?

    • Automatic alerting on system problems
    • Failure rate increases
    • Latency increases, etc. 

    This stuff all works out-of-the-box, and is essential for a DevOps team to be aware of to identify production issues.

    What needs improvement?

    • The Web UI can be slow and hard to understand. 
    • The integration with PagerDuty is currently broken on mobile. 
    • It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern.

    For how long have I used the solution?

    One to three years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Conseiller en surveillance at a financial services firm with 10,001+ employees
    Real User
    Ability to go from a high level performance view to a specific transaction
    Pros and Cons
    • "Dynatrace covers the important tiers and allows us to quickly find trends and root causes in all our critical application lifecycle steps"
    • "It is not clear what are our long-term strategy should be to upgrade (Appmon vs Dynatrace)."

    What is our primary use case?

    Application performance diagnostics of our enterprise critical applications. Proactive monitoring of response times and trends. Performance and load testing of new versions.

    How has it helped my organization?

    • Helps us to quickly find performance issues with new applications or new feature introductions.
    • Allows us to see response time, failure rate, user experience, and visualize trends.
    • Root cause analysis of problems with live systems.
    • Performance and load testing evaluations.

    What is most valuable?

    The ability to go from a high level performance view to a specific transaction. Dynatrace covers the important tiers and allows us to quickly find trends and root causes in all our critical application lifecycle steps (Ops, Dev, and Performance).

    What needs improvement?

    It is not clear which path the product will follow with Dynatrace in the cloud (or on-premise) and Appmon. As an existing customer who has invested heavily in training and using the Appmon version, it is not clear what are our long-term strategy should be to upgrade (Appmon vs Dynatrace).

    For how long have I used the solution?

    One to three years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    DevOps Manager at a financial services firm with 51-200 employees
    Real User
    Gives me the ability to proactively understand the user experience on our site
    Pros and Cons
    • "Gives me the ability to identify user browsers, user geographical location."
    • "Email alert and mobile app alert are very useful for informing the team that something is going wrong."
    • "Enables me to proactively understand the user experience on our site."
    • "I would like the ability to export a user session into csv format. (I am aware that I can export a user session via a webhook)."

    What is our primary use case?

    User performance monitoring; to be able to proactively understand the user experience on our site.

    How has it helped my organization?

    • Ability to identify which pages are slow and cause frustration for our users.
    • Ability to identify user browsers, user geographical location.
    • Email alert and mobile app alert are very useful for informing the team that something is going wrong.

    What is most valuable?

    User Sessions. I am able to tell what the user experience is like on the web pages.

    Also, I'm able to drill down to identify problem issues.

    What needs improvement?

    I would like the ability to export a user session into csv format. (I am aware that I can export a user session via a webhook).

    For how long have I used the solution?

    One to three years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer792282 - PeerSpot reviewer
    Works at a healthcare company with 501-1,000 employees
    Real User
    PurePath comparisons are the most useful feature
    Pros and Cons
    • "We are able to prevent the major downtimes by proactive monitoring alerts."
    • "We are happy with the server monitoring, but we feel like the application monitoring should be improved."
    • "It can be improved in narrowing the exact exception/ERROR in application monitoring."

    What is our primary use case?

    We started using Dynatrace software as a better alerting and application monitoring mechanism. We are happy with the server monitoring, but we feel like the application monitoring should be improved.

    How has it helped my organization?

    I would definitely say it improved the functionality. We are able to prevent the major downtimes by proactive monitoring alerts.

    What is most valuable?

    • Server monitoring
    • Dashboards
    • PurePath

    PurePath comparisons are the most useful feature.

    What needs improvement?

    It can be improved in narrowing the exact exception/ERROR in application monitoring. It should focus more on app monitoring and capture for some of the known alerts and be able to identify which system is having the issue.

    For how long have I used the solution?

    One to three years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.
    Updated: September 2025
    Buyer's Guide
    Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.