Dynatrace Reviews

Analysis of user behavior, application errors, performance of hosts, services, processes, and user sessions.

Understanding how the user was being targeted by the application as well as knowing their behavior using those applications.

• Easy installation
• Fast support
• Extensive documentation
• Quick distribution of new features
• Active community
• Market leading product

• Customization
• Support for more technologies
• Plugins
• More types of tiles (dashboard)
• Replay of user sessions
• User actions heatmap (native)

We need to have accurate, reliable real-time alerts when issues arise in our production environments.

Thanks to Dynatrace, we now spend less time figuring out what went wrong and where. Instead, we can focus more on why it happened and work towards resolving the issue sooner.

Real-time alerts are the best feature. Often, we are busy working on other tasks when something goes wrong with the site. Getting timely alerts is very important to our needs as a business.

• Configuration could be simpler. 
• Alert triggers could be easier to setup and more granular. 
• We sometimes receive alerts for things we would rather not get alerts about.

Monitoring our web server uptime and the performance of our web applications. We also use it to monitor our database performance.

Real-time alerts allow us to address issues as they happen. Tracing issues down to the specific application and the specific method reduces troubleshooting time.

Real-time alerts and being able to trace issues down the call stack. This has helped us to react quickly to issues and reduced our debug time due to knowing where to start looking for the issue.

It could be organized better in the dashboard. Ease of use could be improved because it can be hard to determine how you made it to the screen you are on and how to get back to it later.

Dynatrace not only tells you that your users are having issues with your application, but also where you should look to fix the issues. In modern complex applications, it is no longer enough to just hope for the best. The latest product utilizes AI and massive automation make it really easy to deploy. 

Finds issues that previously occupied people for months. Just pointing the finger at a problematic piece of code is magical. Business and IT come together to understand how apps work, no more unproductive discussions and blame game. 

• Code-level detail for all transactions
• AI, automation, and ease of deployment

The products or company go through a rebrand/renaming about once a year, which creates some confusion with our customers. 

We monitor our business's essential websites and also our newest mobile application. Monitoring the application with Appmon has proven essential for our testing department.

We can see which step in a transaction is causing latency, right down to the particular Java class. The granularity is amazing.

Monitoring the PurePath is awesome. You can see every step a transaction goes through, which servers it hits, and what technology it uses (windows, Linux, etc.).

I do not know about how our contract is structured. From what I have heard in the company, Dynatrace is expensive. 

You get a really well-planned out monitoring suite for the money spent.

We leverage on Dynatrace technology to trace and identify issues in the test environment before launching to production.

We were able to decrease the number of production defects ever since we started using Dynatrace in our test environment.

PurePath is the feature that I personally find important. With PurePath, I am able to find the root cause of the error or bug existing in our system.

A tutorial could be embedded in the system as it is hard for a beginner to start using Dynatrace straight away. It has a lot of cool features, however they are too complicated for a new user to start with.

We use Dynatrace to help deliver the complete end-to-end performance experience presenting results in both an IT and business context.

Dynatrace has helped our customers to rapidly resolve performance issues, and most importantly, to correlate the results with the real user experience. 

The product installs quickly and immediately. It begins to learn the architecture of the systems which need to be monitored. It then learns what “normal” looks like, so there really is no need for manual configuration.

Product pricing could be improved.

Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution.

Dynatrace is the market leader for good reason. The company sees the future of APM and starts to deliver the functionality way ahead of many others.

We chose to partner with Dynatrace, not just because it is the market leader, but because they demonstrate the values that we feel are important to our customers, such as: 

• A consultative approach
• Customer centric account management
• Ensuring that customers experience the benefits of the solutions.

• Application monitoring
• End user experience
• Cloud Migration

It has helped us deliver better solutions to our end customers, and helps them in their digital transformation journey.

Monitoring: This helps us in making sure the end user gets an excellent experience with the applications that they use.

Nothing in particular. They could spend more time and effort in creating brand awareness.