it_user957450 - PeerSpot reviewer
System Integrator with 10,001+ employees
Real User
a good source for application monitoring
Pros and Cons
    • "The functionality needs improvement."

    What is our primary use case?

    I use this solution for application monitoring.

    How has it helped my organization?

    The functionality needs improvement.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    We do not see any major impacts on the stability of the product.

    Buyer's Guide
    Dynatrace
    April 2024
    Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
    768,857 professionals have used our research since 2012.

    What do I think about the scalability of the solution?

    I would need to explore this further because I have not tested it further than our needs.

    How are customer service and support?

    We have not needed tech support.

    What's my experience with pricing, setup cost, and licensing?

    It is on the high-end of the price range of products.

    What other advice do I have?

    I advise that when you are looking for a new product, consider:

    • Features 
    • Accuracy 
    • Consistency
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Managing Consultant at a tech services company with 501-1,000 employees
    Consultant
    Finds issues that previously occupied people for months
    Pros and Cons
    • "Finds issues that previously occupied people for months."
    • "The products or company go through a rebrand/renaming about once a year, which creates some confusion with our customers."

    What is our primary use case?

    Dynatrace not only tells you that your users are having issues with your application, but also where you should look to fix the issues. In modern complex applications, it is no longer enough to just hope for the best. The latest product utilizes AI and massive automation make it really easy to deploy. 

    How has it helped my organization?

    Finds issues that previously occupied people for months. Just pointing the finger at a problematic piece of code is magical. Business and IT come together to understand how apps work, no more unproductive discussions and blame game. 

    What is most valuable?

    • Code-level detail for all transactions
    • AI, automation, and ease of deployment

    What needs improvement?

    The products or company go through a rebrand/renaming about once a year, which creates some confusion with our customers. 

    For how long have I used the solution?

    More than five years.
    Disclosure: My company has a business relationship with this vendor other than being a customer: Dynatrace partner.
    PeerSpot user
    Buyer's Guide
    Dynatrace
    April 2024
    Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
    768,857 professionals have used our research since 2012.
    PeerSpot user
    Marketing Associate for Dynatrace at a tech services company with 501-1,000 employees
    Real User
    Reduces troubleshooting time by identifying problems before release, but regular changes to the UI are disruptive
    Pros and Cons
    • "Reduces troubleshooting time by finding problems before the system is launched."
    • "The PurePath feature enables you to see the path from click to database query."
    • "Whenever there is a new version the UI changes, it makes it hard to use, because we are accustomed to the old one."

    What is our primary use case?

    We sell it as a business partner. Our clients use it to test their systems before launching, seeing what is wrong before release.

    How has it helped my organization?

    Many clients have been able to reduce time on troubleshooting, since they find the problems before they launch the system, by running tests with Dynatrace.

    What is most valuable?

    The PurePath feature which enables you to see the path from click to database query. I think this is what makes Dynatrace unique from others.

    What needs improvement?

    Whenever there is a new version of the UI changes, it makes it hard to use, because we are accustomed to the old one.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Business partner.
    PeerSpot user
    it_user672 - PeerSpot reviewer
    Engineer at a tech company with 51-200 employees
    Vendor
    Good tool for troubleshooting our website

    Valuable Features:

    We get a quick overview of how our site feels and if we have any problems we can very easily see where the problems are. We also have an alarm from the system if we get into trouble.

    Room for Improvement:

    It's a rather complex environment.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Randall Hinds - PeerSpot reviewer
    Randall HindsProgram Manager - Enterprise Command Center at a financial services firm with 10,001+ employees
    Real User

    Complex environments are ..... well... complex, and they require a capability that can keep pace. I agree it is no simple task to build DCRUM infra, and the amount of detail required to essentially pluck a single application's packets out from total traffic can be tedious to gather. That said, the latest version has simplified with auto-protocol discovery and all traffic analysis functions. Still have to get SSL keys to really dig into the transaction detail, but it is worth the effort.

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    Updated: April 2024
    Buyer's Guide
    Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.