Dynatrace Reviews and Pricing

Engineer at a tech company with 51-200 employees

May 24, 2012

Good tool for troubleshooting our website

What is most valuable?

We get a quick overview of how our site feels and if we have any problems we can very easily see where the problems are. We also have an alarm from the system if we get into trouble.

What needs improvement?

It's a rather complex environment.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Randall HindsProgram Manager - Enterprise Command Center at a financial services firm with 10,001+ employees

Report as inappropriate

Sep 4, 2015

Complex environments are ..... well... complex, and they require a capability that can keep pace. I agree it is no simple task to build DCRUM infra, and the amount of detail required to essentially pluck a single application's packets out from total traffic can be tedious to gather. That said, the latest version has simplified with auto-protocol discovery and all traffic analysis functions. Still have to get SSL keys to really dig into the transaction detail, but it is worth the effort.

it_user654

Operations Expert at a tech services company with 10,001+ employees

May 22, 2012

Download

Fantastic Product

Valuable Features:

Easy product to set up and very little administration once the product is in operation. Real User traffic 24x7, nice reports, and our customer is very satisfied with the results. The Dashboard gives us a quick view of where the application problem is which means quicker resolution times.

Room for Improvement:

Probably, like so many other products out there, the database reporting engine has an awful lot of metrics that can be used for reports. Could also be considered Pros!Pleased with the attention that Compuware gives their customers and the support process, when needed, works rather smoothly.

Other Advice:

The customer that we are using the product for is extremely pleased with the reports and detail of information that they are receiving on-line, 24x7.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide

Dynatrace

April 2025

Free Report: Dynatrace Reviews and More

Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.

DOWNLOAD NOW

865,295 professionals have used our research since 2012.

it_user657

Manager of Operations at a outsourcing company with 1,001-5,000 employees

May 22, 2012

Download

Lots of possibilities

Valuable Features:

-Flexibility -Dynamic reporting capabilities -Very good support -The product is still growing - adding new capabilities/functions -Best of breed

Room for Improvement:

-Pricing -License model

Other Advice:

Been running the product suite for 6 years and feel the product is still in front of the other competitors for the purpose we are using it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user4293Network Engineer at a tech company with 10,001+ employees

Report as inappropriate

Feb 17, 2013

two queries -

1 > Is it giving real or emulated browser measurements?
2> Is it able to capture out of browser pop-up windows without need to do extra scripting work?

Thanks

reviewer1489119

Support and Services Manager at a tech services company with 51-200 employees

Mar 1, 2021

Download

Amazing functionality, easy to operate, and dependable

Pros and Cons

"The solution is amazing, it does well when you need to use it."

"The dashboard could improve."

What is most valuable?

The solution is amazing, it does well when you need to use it.

What needs improvement?

The dashboard could improve. The graphs available should have more features such as the ability to do data comparisons.

What other advice do I have?

I rate Dynatrace a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Gregor Liddell

Dynatrace Technical Consultant at Mediro ICT

May 25, 2024

Download

Used for application performance monitoring

Pros and Cons

"The solution's most valuable features are AI and root cause analysis."

"The solution's user interface could be improved."

What is our primary use case?

The solution is predominantly used for application performance monitoring.

What is most valuable?

The solution's most valuable features are AI and root cause analysis. These two features maintain a chain of dependencies so that everyone knows about the things that depend on each other across all the parts of this application.

What needs improvement?

The solution's user interface could be improved. Because of the browser metaphor, you must click multiple times, which is not as slick as a purpose-designed user interface.

For how long have I used the solution?

I have been using Dynatrace for a few years.

What other advice do I have?

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner