Operations Expert at a tech services company with 10,001+ employees
Fantastic Product
What is most valuable?
Easy product to set up and very little administration once the product is in operation. Real User traffic 24x7, nice reports, and our customer is very satisfied with the results.
The Dashboard gives us a quick view of where the application problem is which means quicker resolution times.
What needs improvement?
Probably, like so many other products out there, the database reporting engine has an awful lot of metrics that can be used for reports. Could also be considered Pros!Pleased with the attention that Compuware gives their customers and the support process, when needed, works rather smoothly.
What other advice do I have?
The customer that we are using the product for is extremely pleased with the reports and detail of information that they are receiving on-line, 24x7.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager of Operations at a outsourcing company with 1,001-5,000 employees
Lots of possibilities
Valuable Features:
-Flexibility
-Dynamic reporting capabilities
-Very good support
-The product is still growing - adding new capabilities/functions
-Best of breed
Room for Improvement:
-Pricing
-License model
Other Advice:
Been running the product suite for 6 years and feel the product is still in front of the other competitors for the purpose we are using it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Dynatrace
April 2025

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Dynatrace Technical Consultant at Mediro ICT
Used for application performance monitoring
Pros and Cons
- "The solution's most valuable features are AI and root cause analysis."
- "The solution's user interface could be improved."
What is our primary use case?
The solution is predominantly used for application performance monitoring.
What is most valuable?
The solution's most valuable features are AI and root cause analysis. These two features maintain a chain of dependencies so that everyone knows about the things that depend on each other across all the parts of this application.
What needs improvement?
The solution's user interface could be improved. Because of the browser metaphor, you must click multiple times, which is not as slick as a purpose-designed user interface.
For how long have I used the solution?
I have been using Dynatrace for a few years.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: April 2025
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two queries -
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2> Is it able to capture out of browser pop-up windows without need to do extra scripting work?
Thanks