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PeerSpot user
Application System Analyst at a financial services firm with 1,001-5,000 employees
Real User
We can see which step in a transaction is causing latency, right down to the particular Java class
Pros and Cons
  • "We can see which step in a transaction is causing latency, right down to the particular Java class"
  • "You can see every step a transaction goes through, which servers it hits, and what technology it uses."

    What is our primary use case?

    We monitor our business's essential websites and also our newest mobile application. Monitoring the application with Appmon has proven essential for our testing department.

    How has it helped my organization?

    We can see which step in a transaction is causing latency, right down to the particular Java class. The granularity is amazing.

    What is most valuable?

    Monitoring the PurePath is awesome. You can see every step a transaction goes through, which servers it hits, and what technology it uses (windows, Linux, etc.).

    What needs improvement?

    I do not know about how our contract is structured. From what I have heard in the company, Dynatrace is expensive. 

    Buyer's Guide
    Dynatrace
    November 2025
    Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
    873,408 professionals have used our research since 2012.

    For how long have I used the solution?

    Less than one year.

    What's my experience with pricing, setup cost, and licensing?

    You get a really well-planned out monitoring suite for the money spent.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Software Quality Analyst Engineer at a tech services company with 201-500 employees
    Real User
    We were able to decrease the number of production defects ever since we started using it in our test environment
    Pros and Cons
    • "We leverage on Dynatrace technology to trace and identify issues in the test environment before launching to production."
    • "With PurePath, I am able to find the root cause of the error or bug existing in our system."
    • "We were able to decrease the number of production defects ever since we started using Dynatrace in our test environment."
    • "A tutorial could be embedded in the system as it is hard for a beginner to start using Dynatrace straight away."

    What is our primary use case?

    We leverage on Dynatrace technology to trace and identify issues in the test environment before launching to production.

    How has it helped my organization?

    We were able to decrease the number of production defects ever since we started using Dynatrace in our test environment.

    What is most valuable?

    PurePath is the feature that I personally find important. With PurePath, I am able to find the root cause of the error or bug existing in our system.

    What needs improvement?

    A tutorial could be embedded in the system as it is hard for a beginner to start using Dynatrace straight away. It has a lot of cool features, however they are too complicated for a new user to start with.

    For how long have I used the solution?

    Trial/evaluations only.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Dynatrace
    November 2025
    Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
    873,408 professionals have used our research since 2012.
    PeerSpot user
    Director and Founder at a tech services company with 11-50 employees
    Real User
    It has helped our customers to rapidly resolve performance issues
    Pros and Cons
    • "The product installs quickly and immediately. It begins to learn the architecture of the systems which need to be monitored. It then learns what “normal” looks like, so there really is no need for manual configuration."

      What is our primary use case?

      We use Dynatrace to help deliver the complete end-to-end performance experience presenting results in both an IT and business context.

      How has it helped my organization?

      Dynatrace has helped our customers to rapidly resolve performance issues, and most importantly, to correlate the results with the real user experience. 

      What is most valuable?

      The product installs quickly and immediately. It begins to learn the architecture of the systems which need to be monitored. It then learns what “normal” looks like, so there really is no need for manual configuration.

      What needs improvement?

      Product pricing could be improved.

      For how long have I used the solution?

      More than five years.

      What's my experience with pricing, setup cost, and licensing?

      Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution.

      What other advice do I have?

      Dynatrace is the market leader for good reason. The company sees the future of APM and starts to deliver the functionality way ahead of many others.

      We chose to partner with Dynatrace, not just because it is the market leader, but because they demonstrate the values that we feel are important to our customers, such as: 

      • A consultative approach
      • Customer centric account management
      • Ensuring that customers experience the benefits of the solutions.
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
      PeerSpot user
      PeerSpot user
      Global Alliance Director - DevOps, Vertical Alliance Lead - Banking & Financial Services, INS & HC at a tech services company with 10,001+ employees
      Real User
      It has helped us deliver better solutions to our end customers, but the company could spend more time creating brand awareness
      Pros and Cons
      • "It has helped us deliver better solutions to our end customers, and helps them in their digital transformation journey."
      • "They could spend more time and effort in creating brand awareness."

      What is our primary use case?

      How has it helped my organization?

      It has helped us deliver better solutions to our end customers, and helps them in their digital transformation journey.

      What is most valuable?

      Monitoring: This helps us in making sure the end user gets an excellent experience with the applications that they use.

      What needs improvement?

      Nothing in particular. They could spend more time and effort in creating brand awareness.

      Disclosure: My company has a business relationship with this vendor other than being a customer. My company has an alliance relationship with Dynatrace.
      PeerSpot user
      PeerSpot user
      VP Technology at a media company with 5,001-10,000 employees
      Real User
      The ability to drill down from an alert into a problem and pinpoint the source of an issue saves my client teams hours of time
      Pros and Cons
      • "Dynatrace makes it so much easier to proactively solve problems before they become big headaches, and easily pinpoint the root cause of an issue."
      • "Transparency and visibility into application performance, errors, incidents, etc. helps to foster a collaborative environment."
      • "The ability to drill down from an alert into a problem and pinpoint the source of an issue saves my client teams hours of time."
      • "The user interface is complicated, but recent web versions are getting better all the time."

      What is our primary use case?

      I recommend Dynatrace to all of my clients for Server Monitoring/APM. It makes it so much easier to proactively solve problems before they become big headaches, and easily pinpoint the root cause of an issue.

      How has it helped my organization?

      Transparency and visibility into application performance, errors, incidents, etc. helps to foster a collaborative environment.

      What is most valuable?

      The ability to drill down from an alert into a problem and pinpoint the source of an issue saves my client teams hours of time.

      What needs improvement?

      The user interface is complicated, but recent web versions are getting better all the time. The improvements and new features in each release are great.

      For how long have I used the solution?

      More than five years.
      Disclosure: My company has a business relationship with this vendor other than being a customer. Business Partner.
      PeerSpot user
      PeerSpot user
      Managing Partner at a consultancy with 1-10 employees
      Real User
      Whether it is the server, database, network, or application, Dynatrace provides a consistent unambiguous view of performance
      Pros and Cons
      • "Whether it is the server, database, network, or application, Dynatrace provides a consistent unambiguous view of performance."
      • "Comprehensive suite of solutions that can address all aspects of applications from dev to ops."
      • "Richer, deeper partner channel: It needs to expand and deepen the business use cases, where their solutions can help."

      What is our primary use case?

      Application performance problem triage and root cause investigations. Specific areas of value include providing insight on 100% of network transactions, an end-to-end user experience view, and the opportunity to support migrations to the cloud.

      How has it helped my organization?

      Speed to resolve problems, improve digital customer experiences, and full clarity of root causes independent of functional or system boundaries. Whether it is the server, database, network, or application, Dynatrace provides a consistent unambiguous view of performance. This saves time and money

      What is most valuable?

      Comprehensive suite of solutions that can address all aspects of applications from dev to ops.

      What needs improvement?

      Richer, deeper partner channel: It needs to expand and deepen the business use cases, where their solutions can help.

      For how long have I used the solution?

      One to three years.
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner for Dynatrace providing consulting, resale, and custom use case research and implementations.
      PeerSpot user
      PeerSpot user
      Practice Manager, Performance at a tech services company with 11-50 employees
      Consultant
      Auto alerting and reporting on the application and the infrastructure aid us in delivering our service with greater value
      Pros and Cons
      • "It is much easier to deploy, maintain, and delivery of high value insights, which almost immediately lowers the mean time to value and resolution of issues."
      • "Auto alerting and reporting on the application and the infrastructure aid us in delivering our service with greater value."

        What is our primary use case?

        Delivering application performance monitoring as a service out to clients for managing the health of critical apps and infrastructure out to end customers.

        How has it helped my organization?

        It is much easier to deploy, maintain, and delivery of high value insights, which almost immediately lowers the mean time to value and resolution of issues.

        What is most valuable?

        Auto alerting and reporting on the application and the infrastructure aid us in delivering our service with greater value.

        What needs improvement?

        The licensing model is confusing in solutioning clients for the number of hosts needed to deploy. It is difficult to determine without the assistance of Dynatrace employees. The product is superior to others, but it comes with a price tag that is often difficult to position back to clients.

        For how long have I used the solution?

        One to three years.
        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        PeerSpot user
        Principal Consultant at a tech vendor with 501-1,000 employees
        Vendor
        It simplifies a lot of the processes of performance tuning client systems before they go live
        Pros and Cons
        • "It simplifies a lot of the processes of performance tuning client systems before they go live."
        • "It severely reduces the time spent doing performance test cycles."
        • "Make the Web UI more robust. Last time I used the web interface, it was still pretty crude."

        What is our primary use case?

        We use it to do performance tuning and APM of production environments for clients. We have revamped our performance tuning practices to leverage Dynatrace instead of using OS-level tools, such as the sysstat package for Linux.

        How has it helped my organization?

        It simplifies a lot of the processes of performance tuning client systems before they go live. It severely reduces the time spent doing performance test cycles. We used to do three to four weeks of tests, and with clients using Dynatrace we can normally do it in one week.

        What is most valuable?

        • Drill downs all the way to the database calls.
        • Adding sensors.
        • Browsing PurePath.
        • Saving sessions.

        What needs improvement?

        Make the Web UI more robust. Last time I used the web interface, it was still pretty crude. Price also is a major concern for all the clients I work with.

        For how long have I used the solution?

        One to three years.
        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        Buyer's Guide
        Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.
        Updated: November 2025
        Buyer's Guide
        Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.