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Country Service Delivery Manager at a tech services company with 51-200 employees
Real User
Nov 30, 2021
Reliable, stable and trustworthy
Pros and Cons
  • "Initial setup is a simple process."
  • "Issues with slow responses from the support team."

What is our primary use case?

My primary use cases of this solution are to install storage and perform tech refreshment.  

What is most valuable?

The most valuable features of this product are its reliable storage and its archiving feature.

What needs improvement?

An area for improvement is the available capacity. If a customer goes with a base model, which would have its own limit, they could not go beyond the model-supported capacity, so an increase would be good.

For how long have I used the solution?

I have been using this solution for two years.

Buyer's Guide
Dell Unity XT
December 2025
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.

What do I think about the stability of the solution?

My impression is that the solution is stable and reliable.

What do I think about the scalability of the solution?

The solution is scalable to whatever capacity the model allows.

How are customer service and support?

We have had customers reporting issues with slow responses from the support team.

How was the initial setup?

The initial setup is a simple process, taking around half a day at most.

What's my experience with pricing, setup cost, and licensing?

The pricing for this product is manageable, though slightly higher than comparable products.

What other advice do I have?

I trust this product, compared to other vendors. It is best suited to small to medium-sized companies. When implementing Unity XT, make sure that the installation team is clear on the under-storage concepts and product knowledge. I would rate this solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1716639 - PeerSpot reviewer
Assistant Manager Specialist at a computer software company with 1,001-5,000 employees
Real User
Nov 21, 2021
High availability, stable, and good support
Pros and Cons
  • "The high availability of Dell EMC Unity XT has been the most important feature."
  • "The interface and configuration could improve."

What is our primary use case?

We use Dell EMC Unity XT as a storage solution for a virtual machine datastore.

How has it helped my organization?

Dell EMC Unity XThas helped our organization with the high availability. It has been working very well and the performance has been good with an old flash solution that we are using. It has improved the reliability and speed of virtual machines.

What is most valuable?

The high availability of Dell EMC Unity XT has been the most important feature.

What needs improvement?

The interface and configuration could improve.

For how long have I used the solution?

I have been using Dell EMC Unity XT for approximately six years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution does not fully scale because it's a scale-up solution, not a scale-out, but if you get the right target, you will be able to scale up to meet your needs. We are not planning to expand the storage of the solution at this time.

We have approximately 200 users using this solution.

How are customer service and support?

The first level support from Dell I was not happy with because as a technician I needed to get the second or third level support. However, the level one support was able to pass me over to the right technician and I received the solution pretty fast. The support overall was very good.

Which solution did I use previously and why did I switch?

We previously were using the Dell EMC VNX storage and before it, we used CX storage. It's is basically the same solution evolving during the time.

How was the initial setup?

The implementation is straightforward, the configuration tool two hours, and to deploy it took approximately three days. We did some configuration changes and considerations which took a lot of time to test.

The interface and how the configuration needs to be completed could be simplified.

What about the implementation team?

I did the implementation of this solution. The solution works well and does not need any maintenance or assistance unless it is broken.

What other advice do I have?

My advice to others is for them to make a good plan and to use that resource they have.

I rate Dell EMC Unity XT an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell Unity XT
December 2025
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
reviewer1136826 - PeerSpot reviewer
Manager at a financial services firm with 11-50 employees
Real User
Nov 17, 2021
Scalable, reliable, and helpful technical support
Pros and Cons
  • "I have found Dell EMC Unity XT to be stable."

    What is most valuable?

    The interface of the solution is good.

    For how long have I used the solution?

    I have been using Dell EMC Unity XT for approximately three years.

    What do I think about the stability of the solution?

    I have found Dell EMC Unity XT to be stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    We have approximately 700 people using the solution in my organization.

    How are customer service and support?

    We are satisfied with the technical support.

    Which solution did I use previously and why did I switch?

    We have previously used HPE solutions, but the quality was not equivalent to Dell.

    How was the initial setup?

    Dell EMC Unity XT installation was not complex.

    What about the implementation team?

    We have three people who maintenance and support the solution.

    What's my experience with pricing, setup cost, and licensing?

    The price of Dell EMC Unity XT is higher compared to other solutions. The price should be less expensive.

    What other advice do I have?

    I rate Dell EMC Unity XT a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Owner at a tech services company with self employed
    Reseller
    Top 10
    Nov 16, 2021
    Has good capabilities for block-access, file access, and center box
    Pros and Cons
    • "The feature that I have found most valuable is the unified storage. Also, its capabilities for block-access, file access, and the center box."
    • "In terms of what could be improved, I would say its capacity and its connection."

    What is our primary use case?

    We use Dell EMC Unity XT for its normal application for DB, Oracle, SQL and VMware and the file system, too.

    What is most valuable?

    The feature that I have found most valuable is the unified storage and its capabilities for block-access, file access, and the center box.

    What needs improvement?

    In terms of what could be improved, I would say its capacity and its connection.

    What do I think about the stability of the solution?

    It has good stability

    It requires only one technician for deployment and maintenance.

    What do I think about the scalability of the solution?

    Its scalability is good.

    How are customer service and support?

    Technical support is very good.

    How was the initial setup?

    The initial setup was very easy.

    What other advice do I have?

    I can advise that Dell EMC Unity XT is a good solution.

    On a scale of one to ten I would give it a 9.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Responsable de Production at a government with 5,001-10,000 employees
    Real User
    Nov 16, 2020
    Good integration, an easy initial setup, and quite stable
    Pros and Cons
    • "Integration is easy with this product."
    • "Currently, the protocol SNMP is not implemented. That's a problem, as we follow this protocol and I can't check the integrity of this equipment."

    What is our primary use case?

    I primarily use the solution for NAS network storage for the Microsoft environment.

    What is most valuable?

    Overall, I've had a very good experience with the solution so far.

    Integration is easy with this product.

    What needs improvement?

    Currently, the protocol SNMP is not implemented. That's a problem, as we follow this protocol and I can't check the integrity of this equipment.

    For how long have I used the solution?

    I've been using the solution for two months at this point.

    What do I think about the stability of the solution?

    We haven't used the solution for very long, so it may be hard to gauge the stability. However, so far, we haven't had any issues whatsoever. It doesn't crash or freeze. It doesn't have bugs or glitches. It seems quite stable.

    What do I think about the scalability of the solution?

    Having only used it a short time, we haven't tried to scale it just yet. We don't foresee any limitations, however, without actually doing it, we can't really tell.

    How are customer service and technical support?

    We needed to contact technical support in regards to an IAS error in automatic services. We didn't have any issues reaching them or getting the help we needed. So far, we've been satisfied with their level of service. They seem knowledgable and responsive.

    How was the initial setup?

    We found the implementation to be very straightforward. It's not complex in any way.

    The deployment didn't take too long. We had everything up and running in two days or so. It's pretty quick.

    We have 12 technicians for the maintenance of all of our equipment in the enterprise. They would also handle any maintenance required for this product.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is quite good. We find it fair. It's not too expensive.

    What other advice do I have?

    We're just a Dell client. We don't have a business relationship with the company.

    I have four Unity products. Two were already installed in September, and one just last week. While two are already in production, the other two are not up and running yet.

    I'd recommend the product to others.

    Overall, I'd rate it nine out of ten. We haven't worked with it too long, however, everything seems to be going quite well.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Solution Architect, IT Consultant at a tech services company with 11-50 employees
    Real User
    Top 5Leaderboard
    Oct 24, 2019
    A High performance and flexible solution that I trust for our customer's data centers
    Pros and Cons
    • "This product is perfect for small, and mid-range customers who need to pay less, but still, get enterprise-level capabilities."
    • "This product needs to have better integration with enterprise backup solutions and archiving devices."

    What is our primary use case?

    I'm a data center solution architect at Merdasco and based on our customers' needs, we build solutions for them. This product is very flexible, powerful, and suitable for many environments.

    Dell EMC Unity OE provides block LUN, VMware Virtual Volumes (VVols), and NAS file system storage access. Multiple, different storage resources can reside in the same storage pool, and multiple storage pools can be configured within the same DPE/DAE array.

    How has it helped my organization?

    Dell EMC Unity is designed for performance and optimized for efficiency. This product is perfect for small, and mid-range customers who need to pay less, but still, get enterprise-level capabilities.

    What is most valuable?


    Features Description
    All-inclusive All the software needed to store, manage, and protect data included with each array
    Efficiency Inline file and block data reduction with up to 5:1 DRR and 85% system efficiency for more usable capacity
    Multi-Cloud Built-in support to easily deploy multiple paths to a hybrid cloud world
    Multi-protocol SAN and NAS connectivity options enabling storage consolidation
    Performance Dual socket CPUs, dual-active controllers, multi-core optimization, NVMe-ready to deliver higher performance and less latency
    Rapid Deployment Install and configure in twenty-five minutes to operational productivity
    Scalable Up to 8.0 PB raw capacity and up to one thousand drives
    Simplicity Lifecycle simplicity from ordering through support
    Unified Storage Support for file, block & VMware VVol data inside a single storage pool, reducing complexity and improving flexibility

    What needs improvement?

    This product needs to have better integration with enterprise backup solutions and archiving devices. Also, it would be improved with better flexibility for replicating with third-party SAN storage products. There are some SAN solutions that help customers to manage their data centers easier than the past.

    For how long have I used the solution?

    I've been using this product since 2016 in my customer's data centers.

    What do I think about the stability of the solution?

    Small and medium-sized companies can benefit from this product.

    What do I think about the scalability of the solution?

    Today's mid-range SAN storage is designed with a mixture of some high-end features and enhancement can address new IT demands and EMC Unity XT is also one of them.

    How are customer service and technical support?

    If you have access to customers service EMC is one of the best and you could benefit from the knowledge center of EMC and its community 

    Which solution did I use previously and why did I switch?

    Based on my experiences there are some SAN products, same quality as Dell EMC Unity. and two parameters help to choose witch SAN solution for which company.
    First: What are the requirements of the customer?
    Second: What are the differences between storage solutions?

    How was the initial setup?

    The initial setup of this product is very easy and after some steps, everything is ready to start provisioning it for datacenter servers.

    What about the implementation team?

    I have implemented this solution through the in-house team. 

    What was our ROI?

    This solution has just released and time can say how it could be valuable and stabe in the customer's area.

    What's my experience with pricing, setup cost, and licensing?

    This product is suitable for customers who are looking for simplicity and cost-effective SAN storage products

    Which other solutions did I evaluate?

    I have compared some similar solutions such as 3par and HDS VSP G Series. Among all the mid-range I have known EMC Unity XT series are designed for new IT requirements such as cloud compatibility, NVME ready, and capacity growth.

    What other advice do I have?

    It's a good idea to add some features to this storage such as better integration with container-based services.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Tech Lead at a tech services company with 11-50 employees
    Real User
    Oct 18, 2019
    Good replication, GUI makes it easy to manage, and integrates well with VMware
    Pros and Cons
    • "This solution makes it easy to manage storage, provision new workloads, and scale-up."
    • "This solution would be improved with the addition of flexible raid volumes."

    What is our primary use case?

    This solution is our primary storage for all workloads.

    It has good replication and integration with VMware.

    How has it helped my organization?

    This solution makes it easy to manage storage, provision new workloads, and scale-up.

    What is most valuable?

    The most valuable feature is the easy management with a great GUI. We can do a lot from there.

    What needs improvement?

    This solution would be improved with the addition of flexible raid volumes.

    For how long have I used the solution?

    We have been using this solution for three years.

    What do I think about the stability of the solution?

    This is a very stable platform, so far zero issues.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    IT Manager - Storage & Backup at a healthcare company with 10,001+ employees
    Real User
    Jul 10, 2019
    Easy to use and provides storage with high IOPS and low latency
    Pros and Cons
    • "The All-Flash models are pretty fast for the vast majority of our remote workloads."
    • "We would like to see the concept of Storage Groups brought back to this product line."

    What is our primary use case?

    We use this solution for remote sites with greater than 20TB & less than 100TB in block storage requirements. We utilize Dell EMC Unity 350f for ESX hosts and some CIFS & NFS NAS needs. We also use these arrays for DR needs to help control cost for primary block storage needs.

    How has it helped my organization?

    The Unity Arrays are easy to deploy and maintain. The All-Flash models are intuitive and easy to work with, in addition to providing high IOPS with low latency to support Business Critical applications. Because of the newer features and performance, it's easy to maintain and support remotely.

    What is most valuable?

    The All-Flash models are pretty fast for the vast majority of our remote workloads.
    Encryption (data at rest - DAR) is easy to implement and has very little performance overhead.

    CloudIQ SaaS is also a nice touch and is available for free. You can remotely monitor the health and performance of the arrays online or via a mobile app.

    What needs improvement?

    We would like to see the concept of Storage Groups brought back to this product line. Manually assigning new LUNs & removing LUNs at sites with a few ESX hosts in a cluster is fairly easy and straightforward, but when you have large clusters with twenty to thirty hosts, this becomes a burden.  Because of this, we have limited the use of Unity systems in our larger data centers.

    For how long have I used the solution?

    Between two and three years.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2025
    Product Categories
    All-Flash Storage
    Buyer's Guide
    Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.