Dell EMC Unity XT reviews

We have different models of VNX and we have Unity. We use them for file sharing and for block serving in non-production systems.

We don't have a dedicated application running on Unity, but we are using it and file sharing to run multiple systems, but it is not the core. It's used by a lot of applications, but we use it to share files between different applications on different platforms.

We have multiple systems, a heterogeneous environment with Unix and Windows. It's not easy to share multiple files through different platforms. Unity solves this issue.

Also, replication gives us high-availability, and thus quick recovery, and snapshots give us faster recovery within the box, in case there are problems within the box itself.

The valuable features of Unity include:

• it's flexible
• friendly user-interface
• good performance.

It's not complicated. Any beginner can work with this environment.

It is not an enterprise-level solution, it's for mid-range companies, but it includes a lot of features like compression and encryption.

If you compare it with VMAX, where we communicate with the box through Solutions Enabler and there are a lot of commands and a lot of flexibility, the command line for Unity needs to enhanced.

We cannot compare the stability with VMAX or PowerMax, but so far, so good.

The scalability is okay, it's fine. It's not powerful though. We have another product that is more scalable than Unity. It needs to be able to scale out, like the Isilon system and other systems.

Dell EMC has one of the best support organizations, worldwide. We have multiple vendors, but Dell EMC is one of the best. Regardless of whether it's Unity, VMAX, etc., it's fine. We have had very special support from Dell EMC.

We have a good relationship with multiple vendors, but especially with Dell EMC, which is one of the big players. Our main storage is Dell EMC for many reasons. We got Unity because we are happy with the support and with products like VMAX and Isilon. We didn't want to change the technology we are going with.

I was involved in the initial setup with my engineers. It was straightforward. Most products from Dell EMC are straightforward to set up.

We use it for our primary storage platform. All of our primary VMs run off of it.

We went from two boxes that were 8U down to a 2U box. Dell EMC Unity XT reduced the electricity we were using just by making that one change.

On a performance level, with SQL querying, it would take 60 seconds. That doesn't sound like a long time, but when people are staring at a spinning icon they can get outraged. This solution has cut it down to about 22 seconds for a query, so it's a lot faster. The difference was astronomical. We were using an EqualLogic, a hybrid array which had spinning disk and SSD, and the Unity just blew it out of the water.

When it comes to provisioning and management, when you compare Unity to EqualLogic, it's night and day. The EqualLogic wasn't nearly as flexible as Unity is. Once we saw what the Unity was capable of, there was no going back to the EqualLogic at all.

It gives me flexibility with its ability to replicate to itself and the ability to use the Dell EMC Cloud as an option. That's always sitting there and waiting if we need it.

I like the fact that it comes with a cloud option out-of-the-box. Just purchasing it gave us an unlimited amount of storage. It allows us to dip our toes in without a major commitment. With AWS or Azure, you're locked in and you're using up the contract and you're always worried that you'll spend a lot more. The use case for us would be disaster recovery or cold storage.

We use our VMware Site Recovery Manager and we use the device to replicate all of those hot VMs over to our DR site. We've actually tested it and it takes 19 seconds for us to get a virtual machine up and running, in the event of a disaster, because of the replication between the two systems.

What I'd like to see is a little more detail on the networking side. I can go into where it's showing me the replication, but when I go into the network it just gives me broad-based information. I don't know which replication job is actually feeding it. I have to go in and rely on other apps. But I'm thinking, "It's on there. It should be able to tell me this is the one that's eating up the bandwidth."

We've had no issues with the Unity. We haven't had a failed drive yet.

We haven't had to scale it out. We're going to scale it out next year.

We went from a spinning drive array because we needed something faster. We moved our analytic server over to it and the Unity was able to overcome the bottleneck that the previous storage had caused.

Also, EqualLogic went end-of-life, they weren't going to support it anymore. That was our initial driver. But we found we could fix some other issues with the move to Unity.

The initial setup was pretty straightforward, or at least we thought it would be. We have some complex stuff that we do on our network which caused some issues with it. That didn't make it a standard, out-of-the-box setup. Had we had a less complex network, it would have been a lot simpler to put it in.

We used a reseller and our experience was fine. It was not the first time we had actually worked with that reseller. We ended up having to engage with the Dell EMC people to get everything set up right. It wasn't the smoothest of introductions.

We looked at all-in-one, hyperconverged storage. We decided not to go that route simply because we've made such a huge investment on the networking side. If we had gone the hyperconverged route we would pretty much have had to rip all that out.

Then we looked at Pure. In the end, we'd been partners with Dell EMC for so long that it didn't make sense to venture out into some unknown when we were talking about the main platform which we were going to build all our VMs off of.

Find out your needs before you look at your options. Everyone's going to tell you theirs is the best but you need to know what you need going in, and what kind of performance level you need. If they're not willing to do a PoC then don't do it. If they're not willing to put their product out there and compare it with another product, then don't even consider them.

I would give it an eight out of ten. It has some deduplication to try to reduce some of the overlap that VMs, by nature, have. But I feel that could be better to try to save on storage. Also, better reclaimed-space management on it would be nice. Reclaimed space on virtual systems can be a pain to manage sometimes.

We use it for mass and block storage. 

We have not had issues nor performance problems with it.

It has saved us time when provisioning new storage, so we're trying to automate that process.

It's pretty easy to use compared to the older version of the product, which was called VNX. This product is way easier to use.

It performs well. 

They have a Unity REST API that I use to automate some of the storage stuff. I'm just getting started with it, but it seems pretty easy to use.

Dell EMC Unity's competitor, NetApp, has a similar product. However, it has a clustering technology where you can group multiple systems together, then you can move data from one system to another seamlessly. I would like the Unity to do that.

It would be nice to have been able to easily move off our old VNX system to this system. The process is very manual.

The stability is fine.

We haven't really upgraded yet, but I know we can scale to about 500 drives with the system that we have. We are about halfway full. The scalability seems fine.

Technical support has been good and responsive. They know how to fix an issue.

Compared to our old platform, everything is more tightly integrated. I don't have to go to different sections to do something. A lot of it is wizard-driven, so it's an easy to use system.

The initial setup is straightforward and easy.

Deployment was pretty easy. We had a guy come in who did all the work.

Licensing is fine. We worked with a sales rep to purchase our Unity.

It's a good product.

We use the product with VMware, and also use it with Syft for home directory and departmental shares.

Most important criteria when selecting a vendor:

• Support.
• How long the company has existed.
• Is it an established company and product?
• Performance.

We use it for post to all our data stores or virtual environment.

We have had no performance issues. 

As far as benefits, Dell EMC Unity XT gives us fast access orders for everybody in accounting, and it's working. It is all-flash and is in extreme hyper-performance mode. 

When there have been critical updates, we will get phone calls from Dell EMC saying, "We need to update this, and because our contract support level is here, we can do this for you." They will bug you to death until you have updated it, which is good because we are overwhelmed.

It's all-flash.

The solution is so easy to manage that I forget it is there.

Their support is now a lot better, so that is good. They are very helpful when we called in and say, "This is the project that we want to do. Which box should we go about buying? They will send us the information and go through it with us."

We have had issues with the capacity and some misunderstandings on how much compression that we should be able to see out-of-the-box. When we were originally sold the box, it was before the merger. The salesman promised us at least a 50 percent compression on the box, so we ordered it with 2TBs of storage. That was a mistake, because now we are locked into smaller drivess. When it comes down to it, we are running out of space. 

We realized that were barley getting a 12 percent compression offset, not the 50 percent, and this came about the time of the merger. All of this was happening and a lot of people in the company did not return emails at the time. I guess it's because they were no longer with the company or they knew they wouldn't be, that's just speculation. However, it took us several months and almost ruined the our reputation during that time period. They did make right on it and sent us several drives to double the storage on our devises for free, so they made it right towards the end, but it took a while.

The iSCSI and the VMware integation using vSphere could be less confusing. 

Three to five years.

The box has been on 24/7/365 with the exception of one day when we had to change out the batteries in our battery backup. We realized our network cord was not working in it. 

When I left to come the conference, I looked, and uptime on the battery said "527 days".

You only have so many days in the storage. When you buy storage, buy more than you think you'll need, because it will come back and bite you. Because now, if we expand anymore, we will have to buy a box to piggyback on this storage. Hindsight is 20/20, but all-flash is expensive.

Technical support is much better now. They are  responsive, and it is easy to get to the right person. They will blow up your inbox and voicemail if you have a critical update that needs to be applied to either the drives or the box itself, which is great.

Previously, all our servers were running one instance of Windows, and running as a particular application. Email servers were on a server unto themselves. We had a mess. We had so much hardware. 

Because of Dell EMC Unity, I was able to turn off the server that I had been managing for ten years for email. This makes the server room a little quieter now!

We bought the box of all the licensing that we needed and not run into anything where we would need any additional licenses from Dell EMC Unity.

VMware is a different story, but as far as Unity goes, it's not been an issue.

Currently, we buy directly from Dell EMC. We've tried going through resellers before, but we've found that if we go directly through Dell EMC, we get a good a price from being with the government. So, we are lucky there. We have that working relationship with the folks at Dell EMC, and sometimes I even get to run into the rep or specialist at events, which is great. I don't get that with a reseller.

We also looked at iXsystems. We just purchased one of their boxes for storage. I've known iXsystems for a number of years, and they gave us a great price on an absolutely insane amount of storage because all we needed was a box set in a bunker for local backups. The Unity was just outrageously expensive for our needs, so we went with iXsystems. I've managed an iX box in the past. Those guys will bend over backwards to help you as well. So, that's why I chose to go with them.

Spec it out with bigger drives than you think you will need, because when you do expand, you're going to wish you had done that. If you buy bigger drives than what you currently have in a RAID, now you have to have a separate data storage. You can't have one continuous data store. For some people, that might be okay, but we really didn't want that but we were forced into having that.

We do integrate with vSphere. We tried Hyper-V and immediately regretted that decision and went back to vSphere. Right now, that is the only utilization and there are costs involved with the VMware integraton.

Most important criteria when selecting a vendor:

• Reliability
• The willingness to make it right when something goes wrong.

It's our primary storage array. We have a public cloud hosted internally, and it's our primary storage array for our customer virtual machines. It has performed very well. There have been no problems with it. We've had it for about nine months and it has performed well.

Obviously, our customers rely on us for uptime. We've had no problems with it so far. Migration to it went very smoothly, so in terms of value to us, it's been very good at keeping our workload and our uptime going.

Also, it has definitely provided much faster performance.

Storage Snapshots have been really nice. They allow us to do backups without impacting our production workload that much.

The scalability, the ability to add disks dynamically and adjust our workload as needed, has also been really helpful. That definitely makes my job easier.

The interface for managing Unity is very easy. The integrations between VMware Hypervisor and Dell EMC are top-notch, so it's been really easy to use and manage. We already had solutions in place, so it was more just a matter of buying the hardware and migrating workloads over to it. There was no cost other than the purchase of the hardware and software licenses.

We had a couple issues, but they were very minor, related to storage Snapshots and our backup product, which is Veeam. That turned out to be a Veeam issue.

My only complaint would be some of the CLI Help files could be a little more detailed, but that's very minor complaint. We were trying to run some commands just to see how the storage snaps were interacting with the storage array, and it was a little difficult to look up exactly what commands should be run. The Help files detailing what exactly the commands did wasn't as detailed as we would have wanted them to be. They were very limited in scope. They could have been more detailed.

More integration with VMware would always be helpful, plugins that go directly into the vSphere management. A single pane of glass is always beneficial.

It's been very good at scaling when we've needed it to. It's been a good solution so far.

We have used technical support occasionally. There really have been no issues, we haven't had it that long. But just for implementation and licensing, we did contact support a couple of times. There were no issues with it. They were helpful.

We were using a VNX array, which was fine for the time when we had it, but we've expanded. The business is growing and we decided to invest in something a little more heavy-duty to handle the kind of IOPS that we're dealing with now. We are a Dell EMC partner. Obviously, that is who we wanted to go with.

The most important criterion when selecting a vendor is their relationship with us. In addition, easy use of the product and reliability are important. We rely on uptime, so we look for redundancy and reliability.

I didn't install the hardware, but I definitely assisted in setting it up: migrating workloads to it, setting up data stores, etc. The process was pretty straightforward. It was stuff I've done a hundred times before, so it was what I expected. It was not more complicated than what I would have hoped for.

We don't have many numbers in terms of ROI because we've only had it about nine months, but we definitely see the performance value.

We looked at a couple. We looked at Rubrik a little bit and we looked at some HPE arrays, but we decided to go with Dell EMC to keep up our partnership with them.

Ownership simplicity is there. Licensing was straightforward. We've always had good support from Dell EMC, we've never had a problem with them. Their solution engineers are always very helpful. So overall, no problems with ownership.

I give the Unity a nine out of ten. The Help files and a little more integration would be nice.

For most of our general-purpose cluster, we are using a Unity as Tier 2 and Tier 3 storage. Earlier, we were using a VNX box. Compared to VNX we are getting better performance.

We are looking for a lot of automation from the Unity. For example, if I want to create one LUN from the Unity box, I have to do multiple clicks. I create zoning and there are a lot of steps involved. But, looking forward, we can reduce the steps, automate things so they are done more easily, deploying LUNs.

The deployment is very easy. Via a click, we can deploy a data store or LUN to the ESX host. We can also deploy VVOLs to the ESX server.

I'm looking for more automation, not only for VVOLs, but for NFS and RDM disk.

The stability is good. I don't see any issues with the Unity boxes.

Scaling is easy. If there is future growth I am able to call Dell EMC to provide additional capacity.

When it arrived at our data center I was there, but the installation and configuration services were done by EMC. I sat with them, watched what they were doing. It was pretty simple.

I would definitely recommend Unity because, compared to VNX and other storage solutions, it is the easiest way to deploy for VMware and physical operating system services.

Regarding ownership, it is very easy. It's a single point of contact. We have the type of support from Dell EMC where, in case of any failure, we get an immediate response from them. For the purchasing process, we just validate the bill of materials and then we reach out to the Dell EMC salesperson to get it delivered to our data center.

We are working on the vSphere integration. Once that integration is done we will easily be able to do everything on the vSphere console.

We use it for virtualization. We have all of our servers virtualized on the entire unit.

The performance has been outstanding. It's amazing.

We currently have two Dell EMC Unities going. One of them at our primary on-premise DR site. They communicate with each other. If we ever have to failover, it is right there and ready.

We have integrated Dell EMC Unity XT with VMware, Exchange, Microsoft SQL, and all types of Windows servers running on it. It outperforms any other physical hardware that I have ever had. We had to purchase the licenses for the Exchange and SQL servers. We also had to purchase VMware, and that could be cheaper.

We are also using it with our Veeam solution for our backup. Everything is just integrated so seamlessly. It is great.

The ease of use. Being able to configure it was easy, which I liked. 

It is easy to manage. Managing it, I get alerts if there are any type of issues. I had a hard drive go bad, which had never caused any issues. Dell EMC contacted me, and said, "We are a shipping a new one out." My response was, "Why?" He told me that hard drive was bad. So, I went and looked, and it was. This was almost immediate. I never even knew anything had happened.

As frequently as updates come in, it has far more updates than anything else, Dell does it for you, which makes it simple to do them. I just sit back and watch them do it, so it's nice. It keeps us up-to-date and secure.

It should be lighter. It takes up a ton of rack space. It would be nice to have a smaller footprint. 

It might be nice to have more integrated features instead of having everything as a separate module, like the networking. The networking is attached separately in the back. It would be nice if that was more integrated with less ports.

One to three years.

Stability is perfect and consistent. We have had no downtime. It is reliable.

As far as hardware goes, we haven't had to scale up at all. We're staying pretty steady. 

As far as users go, I have about 1000 users on it right now, and it's not even at 50%. It's amazing as far as utilization goes.

Technical support is top-notch. I have talked to them a couple times. They definitely seem to know what they are talking about. They are pretty quick to get parts out, and getting a tech out there to replace them.

This is our first time that we moved into virtualization. We are largely an HPE shop.

The initial setup is pretty straightforward. I had a technician do it for me, then I looked over his shoulder because I had never done it before. He told me that he would do it this one time, and next time I would set it up because it was not that hard. It wasn't easy, but it wasn't impossible.

It was very easy to order. We went through and spec'd it out internally, then went through a Dell EMC partner and spec'd it out through them. The parts were here quickly, assembled, and all we had to do was mount it. We didn't have to do any configuring nor assembly, which was good.

Dell EMC did setup number one. Then, they shadowed me when I did the next setup. It's not simple, but it's doable. It's doable with the right guidance.

Deployment with the product is great.

When I first got the Dell EMC Unity system, I converted all of our physical machines to virtual, which:

• Eliminated the need for a $300,000 cost upfront to extend warranties.
• Eliminated the electricity that was being used along with other inadvertent items, such as cooling. The AC doesn't run as much in the data center now. 
• We went from about 45 servers down to one, which is amazing. 
• As far as purchasing additional servers, there is no need to buy hardware. It's all right there. Since we have deployed, this has easily saved us close to about $300,000 easily.

The time to set up has definitely improved. That is ROI for us. We save time spinning up a new server. If you ask me today for a new server, I can have it ready by the end up the day. When we were using hardware, it would take us about three weeks. We would have to provision a server. We would have to spec it out, buy it, assemble it, install the OS, back it, then we were finally ready to go. Whereas now, by the end of the day, I have a very nice server.

Simplicity of ownership is a no-brainer:

• Obtaining a warranty is easy.
• The price is very reasonable.
• As far as licensing goes, I love how VMware works with Dell EMC Unity. It's great. They work hand in hand. They have made it so simple.

We looked at VxRail, IBM, and Nutanix. Dell EMC Unity work out financially. VxRail was nice, but a lot more expensive and robust. Price-wise, Dell EMC Unity was right where we needed it to be.

Make sure to shop around to make absolutely 100% certain that it is what you want. You will want to come back to this particular model. 

Most important criteria when selecting a vendor: 

• Pricing
• Knowledge: They know what they are talking about. 
• Aggressiveness: Are they vested in the pricing and product?

We are a medical center, so we have a very diverse ecosystem. We do a lot of imaging, which is our primary use case.

It is performing very well.

It has helped us be able to use less administrators per device or system. Therefore,we are more streamlined.

The management is key. This is where we see the functionality and ease of use. To be programmatically administered is huge, it is one of the key features that we like about it. My team finds it easy to manage.

We have integrated it with vSphere.

• The interface is easy to use.
• The ability to programmatically manage it.

It needs more functionality and the ability to move across more landscapes.

Stability is rock solid.

We haven't found a scale that we can't go to yet.

Historically, we are a Dell shop. We actually asked Dell's solution experts to come in and give us a suggestion of where we needed to go before purchasing this solution.

Our big return of investment is the ability to scale and not add FTE counts nor extra administration.

It was easy to order. We are a big Dell shop, so it was easy to purchase and get it in place, then up and running.

Find out what your use case is. Look at it across the board. Dell EMC has been good to us as a customer.