Decreased administration efforts, improved manageability.
Head of IT Infrastructure
User friendly interface, scalable, no need for additional licenses, flexible support plans, prompt support
Pros and Cons
- "User friendly interface"
- "Thick provisioning of LUNs."
How has it helped my organization?
What is most valuable?
- User friendly interface
- Scalability
- It is shipped with all licensed, included for this product range, no need to buy additional licenses
- Flexible support plans
- Prompt answers from EMC support
What needs improvement?
Thick provisioning of LUNs.
Firmware management form EMC. Strange way to populate firmware based on spread ratio among the customers of EMC Unity.
What do I think about the stability of the solution?
Yes, but did not affect systems which relay on it. Firmware patch was released by EMC.
Buyer's Guide
Dell Unity XT
December 2025
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
What do I think about the scalability of the solution?
Not for now.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage Specialist at a tech services company with 201-500 employees
Entire Environment Is Virtualized, Though Depending On Location May Not Be The Best Solution
What is most valuable?
Easy to use. For beginners, it is very interactive.
How has it helped my organization?
The company migrated data from an older NetApp storage. The entire environment is virtualized. The amount of fast cache is great for meeting all demands.
What needs improvement?
All areas, since the entire environment is virtualized. In Brazil, price and native unity migration tools are not very good yet.
For how long have I used the solution?
Still using.
What do I think about the stability of the solution?
No, but I found some articles about a code upgrade that solved some issues.
What do I think about the scalability of the solution?
No problem. During installation, I added more disks and this activity ran without problem.
How are customer service and technical support?
EMC technical support is great. With support, chat works well to talk with someone about any kind of problem. The only problem is some support agents take a lot of time to understand your issue.
Which solution did I use previously and why did I switch?
I have worked implementing storage for at least 10 years. So yes, I used a huge number of solutions before. In this case, the customer changed because the warranty of his older storage expired.
How was the initial setup?
The implementation went smoothly. The startup tool is very easy to use.
What's my experience with pricing, setup cost, and licensing?
I believe there are other cheaper options, but you are not paying just for the "iron". The support in storage environment is a crucial thing to consider. Also, consider buying more flash disks for fast cache.
Which other solutions did I evaluate?
HPE 3PAR
What other advice do I have?
Implement views using consistency groups. It is easier to replicate LUNs, take snapshots, etc. Also, you can't use fast cache with SSD storage pools.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Buyer's Guide
Dell Unity XT
December 2025
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
Vice President at a financial services firm with 10,001+ employees
Some of the valuable features are reporting and the replication of the COB scenarios.
Pros and Cons
- "Replication of the communication object (COB) scenarios"
- "The EMC VNX Virtual Data Mover (VDM) software needs more improvement."
How has it helped my organization?
It has increased the reliability in our organization and it is cost effective.
What is most valuable?
- Replication and reporting
- Replication of the communication object (COB) scenarios
What needs improvement?
The EMC VNX Virtual Data Mover (VDM) software needs more improvement.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
We did not encounter any scalability issues.
How are customer service and technical support?
I would give technical support a rating of 9/10.
Which solution did I use previously and why did I switch?
Previously, we were using the EMC VNX solution and I am still using it.
How was the initial setup?
The setup was straightforward. It is just simple clicks. You just need to follow the manuals and the instructions.
What's my experience with pricing, setup cost, and licensing?
This product is cheaper than the EMC VNX solution. It is good for small businesses.
Which other solutions did I evaluate?
We evaluated other solutions, namely Nutanix and NetApp.
What other advice do I have?
- EMC is known for its reliability
- This product is good
- It is easy to install and maintain
- It operates with low maintenance and manpower costs
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Deputy Manager Systems at a comms service provider with 1,001-5,000 employees
We use it as block storage. We are hosting a video on demand service.
What is most valuable?
I really like the true unified storage box.
How has it helped my organization?
We use it as block storage. We are hosting Video on Demand Service and it is doing pretty well. Previously, VNX required separate hardware to support file based storage which is not required anymore.
What needs improvement?
To the best of my knowledge, migration from VNX to Unity without VPLEX/RecoverPoint is not available right now. If Dell/EMC will do this, then I would give them a rating of 10/10.
For how long have I used the solution?
We have used it for seven months.
What do I think about the stability of the solution?
I did not encounter any stability issues.
What do I think about the scalability of the solution?
I did not encounter any scalability issues.
How are customer service and technical support?
I would give technical support a rating of 10/10.
Which solution did I use previously and why did I switch?
We used to deploy VNX5200. We moved to a new box due to technology improvements.
How was the initial setup?
The initial setup was straightforward. We present our all storage to EMC VPLEX and then VPLEX presents the storage to hosts.
What's my experience with pricing, setup cost, and licensing?
Pricing is relatively good compared to other vendors with the same specifications.
Which other solutions did I evaluate?
We have compared HPE 3PAR, Huawei OceanStor, and Lenovo Storage.
What other advice do I have?
For greater efficiency, use SSD, SAS, and NL-SAS with FAST.
Use at least 10-20% SSD of whole storage, 20-30% of SAS, and the rest with NL-SAS. This will give you good performance as well as provide you with a cost-effective solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems Engineer in the Storage & Systems Practice at a tech services company with 51-200 employees
I appreciate the performance with flash drives, SAS connections, and the fibre channel.
Pros and Cons
- "I like the easy management with the new Unisphere management and the HTML5 interface."
- "The storage processors have less port expansion than previous high-end VNX arrays. Data compression is only available in all-flash pools."
How has it helped my organization?
We saved money by moving off old storage and we gained extra capacity and speed.
What is most valuable?
- I appreciate the great performance with flash drives, 12Gb SAS connections, and the 16Gb fibre channel.
- I like the easy management with the new Unisphere management and the HTML5 interface.
- All this comes with a smaller footprint, with the main unit taking 2U instead of 8U.
What needs improvement?
The storage processors have less port expansion than previous high-end VNX arrays. Data compression is only available in all-flash pools.
What do I think about the stability of the solution?
I did not encounter any stability issues.
What do I think about the scalability of the solution?
I did not encounter any scalability issues.
How are customer service and technical support?
Technical support was good. I can create a case online or have a chat with an EMC support engineer.
Which solution did I use previously and why did I switch?
We used to deploy EMC VNX. But we needed more speed and capacity.
How was the initial setup?
The initial setup was straightforward. Disk Array Enclosure (DAE) cabling is different than VNX. Otherwise, it is easy.
What's my experience with pricing, setup cost, and licensing?
Licensing is easy since all the software is included.
Which other solutions did I evaluate?
We evaluated Nimble, NetApp, and Compellent.
What other advice do I have?
I recommend that you purchase five years of maintenance up front. EMC tends to increase maintenance significantly in years four and five.
Disclosure: My company has a business relationship with this vendor other than being a customer. EMC Partner
Infrastructure Manager at a hospitality company
It is scalable and supports small environments and larger deployments.
What is most valuable?
- Fiber channel connectivity
- Fast cache features
- Support of VVOLS
- 10GB NICs
- Support of high performance and rapid provisioning/expansion options
- Deployment time is quick from unboxing to setup
- Scalable
- Supports both small environments and larger deployments
- Supports hosts connected via fiber channel directly to the unit without the need for fabric switches
How has it helped my organization?
Unity 300 is now the go-to storage device we use as we virtualize our infrastructure.
The SAN currently exceeds our requirements in terms of performance. We have estimated for 30% growth per year for three years. The configuration purchased had storage capacity and performance to match these requirements.
EMC provided a slightly alternative solution using all-flash negating all disk I/O, latency, and contention issues. We have seen a huge performance increase due to all-flash that is beyond what was anticipated. In three years, when the storage is close to its limits capacity-wise, performance will be greater than necessary.
What needs improvement?
The SAN provided by EMC exceeded our expectations. The only room for improvement I can see would be a faster leader time and lower cost. However, even with the lead time we had (which was approximately 10 days at the time of order) and cost we are very satisfied with the product.
For how long have I used the solution?
I have used EMC Unity since June, 2016.
What do I think about the stability of the solution?
We have not had any stability problems.
What do I think about the scalability of the solution?
We have not had any scalability problems.
How are customer service and technical support?
Technical support is excellent. They have rapid response teams, ESRs, and the EMC account managers are always available.
Which solution did I use previously and why did I switch?
We had no previous SAN solution.
How was the initial setup?
The initial setup was very simple and instructions were provided in both documents and video tutorials.
What's my experience with pricing, setup cost, and licensing?
Licensing ranges from $20K plus for a decent configuration. AFA configurations start at about $25K.
Which other solutions did I evaluate?
We looked at multiple vendors including NetApp, HPE, IBM, and Nimble.
What other advice do I have?
There is currently a long lead time on 3TB SSD disks due to a shortage of materials in the USA.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage Specialist at a tech company with 51-200 employees
Some of the valuable features are speed and stability.
What is most valuable?
- Stability
- Simplicity
- Speed
How has it helped my organization?
I’m a Dell/EMC partner, not a customer. In my all installations, customers were very satisfied. Unity has shown improvements over VNX.
For example, the graphic management has become HTML5, and the datamover(s) and control station(s) are not physical. They support VVOL.
What needs improvement?
In the management interface, you can only create one LUN at a time. This is resolved in last(s) unity version, DellEMC resolve this…
I also want to see inline deduplication in future Unity versions.
For how long have I used the solution?
I have used the product for six months.
What do I think about the stability of the solution?
I did not encounter any stability issues.
What do I think about the scalability of the solution?
I did not encounter any scalability issues.
How are customer service and technical support?
Overall, it is very good.
Which solution did I use previously and why did I switch?
I´m a Dell/EMC partner, not a customer.
How was the initial setup?
The initial setup was very simple.
What other advice do I have?
Read a little bit about the product and its purpose. The implementation itself is simple.
Disclosure: My company has a business relationship with this vendor other than being a customer. We are partners.
Senior Implementation Engineer at a tech company with 501-1,000 employees
The most valuable features are FAST cache capabilities and Data at Rest Encryption.
What is most valuable?
- Fully automated storage tiering (FAST) cache capabilities. This allows some FLASH drives to be used to improve the overall performance and reduce the cost of the array versus an all flash or old style spinning disk array.
- Data at Rest Encryption (D@RE). This feature MUST be enabled after the purchase of the array. It has very little impact on performance and does not affect any of the functionality of the array. We advise always including D@RE on the arrays. You need to consider this upon ordering the array.
What needs improvement?
The lack of deduplication reduces some of the competitiveness compared to other products. The unity platform does not use data deduplication. This is a data-reduction technology to save space on the array.
For how long have I used the solution?
I have used it for three months
What do I think about the stability of the solution?
I did not encounter any stability issues.
What do I think about the scalability of the solution?
I have not yet encountered any scalability issues.
How is customer service and technical support?
I would give technical support a rating of 7/10, given recent issues that arose.
During the merger process with Dell, many of the cases were handled out of India with less expertise than in the past.
How was the initial setup?
The initial setup is very straightforward. There is a wizard that guides you through the process.
Licensing would be easier if it would be more automated. The current process slows the installation as you have to go and get the license from EMC in the middle of the deployment.
What's my experience with pricing, setup cost, and licensing?
Pricing seems very competitive. A majority of the required options come with the base licenses.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros
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Updated: December 2025
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