Try our new research platform with insights from 80,000+ expert users
ITManage593a - PeerSpot reviewer
IT Manager at a transportation company with 201-500 employees
Real User
Because it is virtualized, we save time to set up, warranty, and AC cooling costs
Pros and Cons
  • "We currently have two Dell EMC Unities going. One of them at our primary on-premise DR site. They communicate with each other. If we ever have to failover, it is right there and ready."
  • "It is easy to manage. Managing it, I get alerts if there are any type of issues. I had a hard drive go bad, which had never caused any issues. Dell EMC contacted me, and said, "We are a shipping a new one out." My response was, "Why?" He told me that hard drive was bad. So, I went and looked, and it was. This was almost immediate. I never even knew anything had happened."
  • "It should be lighter. It takes up a ton of rack space. It would be nice to have a smaller footprint."
  • "It might be nice to have more integrated features instead of having everything as a separate module, like the networking. The networking is attached separately in the back. It would be nice if that was more integrated with less ports."

What is our primary use case?

We use it for virtualization. We have all of our servers virtualized on the entire unit.

The performance has been outstanding. It's amazing.

How has it helped my organization?

We currently have two Dell EMC Unities going. One of them at our primary on-premise DR site. They communicate with each other. If we ever have to failover, it is right there and ready.

We have integrated Dell EMC Unity XT with VMware, Exchange, Microsoft SQL, and all types of Windows servers running on it. It outperforms any other physical hardware that I have ever had. We had to purchase the licenses for the Exchange and SQL servers. We also had to purchase VMware, and that could be cheaper.

We are also using it with our Veeam solution for our backup. Everything is just integrated so seamlessly. It is great.

What is most valuable?

The ease of use. Being able to configure it was easy, which I liked. 

It is easy to manage. Managing it, I get alerts if there are any type of issues. I had a hard drive go bad, which had never caused any issues. Dell EMC contacted me, and said, "We are a shipping a new one out." My response was, "Why?" He told me that hard drive was bad. So, I went and looked, and it was. This was almost immediate. I never even knew anything had happened.

As frequently as updates come in, it has far more updates than anything else, Dell does it for you, which makes it simple to do them. I just sit back and watch them do it, so it's nice. It keeps us up-to-date and secure.

What needs improvement?

It should be lighter. It takes up a ton of rack space. It would be nice to have a smaller footprint. 

It might be nice to have more integrated features instead of having everything as a separate module, like the networking. The networking is attached separately in the back. It would be nice if that was more integrated with less ports.

Buyer's Guide
Dell Unity XT
June 2025
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Stability is perfect and consistent. We have had no downtime. It is reliable.

What do I think about the scalability of the solution?

As far as hardware goes, we haven't had to scale up at all. We're staying pretty steady. 

As far as users go, I have about 1000 users on it right now, and it's not even at 50%. It's amazing as far as utilization goes.

How are customer service and support?

Technical support is top-notch. I have talked to them a couple times. They definitely seem to know what they are talking about. They are pretty quick to get parts out, and getting a tech out there to replace them.

Which solution did I use previously and why did I switch?

This is our first time that we moved into virtualization. We are largely an HPE shop.

How was the initial setup?

The initial setup is pretty straightforward. I had a technician do it for me, then I looked over his shoulder because I had never done it before. He told me that he would do it this one time, and next time I would set it up because it was not that hard. It wasn't easy, but it wasn't impossible.

It was very easy to order. We went through and spec'd it out internally, then went through a Dell EMC partner and spec'd it out through them. The parts were here quickly, assembled, and all we had to do was mount it. We didn't have to do any configuring nor assembly, which was good.

What about the implementation team?

Dell EMC did setup number one. Then, they shadowed me when I did the next setup. It's not simple, but it's doable. It's doable with the right guidance.

Deployment with the product is great.

What was our ROI?

When I first got the Dell EMC Unity system, I converted all of our physical machines to virtual, which:

  • Eliminated the need for a $300,000 cost upfront to extend warranties.
  • Eliminated the electricity that was being used along with other inadvertent items, such as cooling. The AC doesn't run as much in the data center now. 
  • We went from about 45 servers down to one, which is amazing. 
  • As far as purchasing additional servers, there is no need to buy hardware. It's all right there. Since we have deployed, this has easily saved us close to about $300,000 easily.

The time to set up has definitely improved. That is ROI for us. We save time spinning up a new server. If you ask me today for a new server, I can have it ready by the end up the day. When we were using hardware, it would take us about three weeks. We would have to provision a server. We would have to spec it out, buy it, assemble it, install the OS, back it, then we were finally ready to go. Whereas now, by the end of the day, I have a very nice server.

What's my experience with pricing, setup cost, and licensing?

Simplicity of ownership is a no-brainer:

  • Obtaining a warranty is easy.
  • The price is very reasonable.
  • As far as licensing goes, I love how VMware works with Dell EMC Unity. It's great. They work hand in hand. They have made it so simple.

Which other solutions did I evaluate?

We looked at VxRail, IBM, and Nutanix. Dell EMC Unity work out financially. VxRail was nice, but a lot more expensive and robust. Price-wise, Dell EMC Unity was right where we needed it to be.

What other advice do I have?

Make sure to shop around to make absolutely 100% certain that it is what you want. You will want to come back to this particular model. 

Most important criteria when selecting a vendor: 

  • Pricing
  • Knowledge: They know what they are talking about. 
  • Aggressiveness: Are they vested in the pricing and product?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1516434 - PeerSpot reviewer
Head of Team at a educational organization with 501-1,000 employees
Real User
Easy to integrate and you can add volume that's automatically registered in VMware
Pros and Cons
  • "You can add volume and it's automatically registered in VMware."
  • "Licensing costs could be reduced."

What is our primary use case?

We are customers of Dell and I'm head of the team.

What is most valuable?

I like that you can add volume and it is automatically registered in VMware. It's easy to integrate XT with other solutions.

What needs improvement?

It's not a feature, but I'd like to see licensing costs reduced. 

For how long have I used the solution?

I've been using this solution for a year. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

I haven't tried scaling it because my work is a fixed requirement but it seems to be scalable.

Which solution did I use previously and why did I switch?

I previously worked with Sequel Logic and a little with NetApp. We switched because it was a natural upgrade. I don't think either of those solutions is better than XT. I like it a lot although I think Unity does a pretty decent job as well.

How was the initial setup?

The initial setup was straightforward and I think it took a couple of days. 

What's my experience with pricing, setup cost, and licensing?

I think everything is overpriced in the storage area so it's difficult to know what reasonable means for these products. 

What other advice do I have?

I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell Unity XT
June 2025
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Systemarchi67 - PeerSpot reviewer
Systems Architect at Tebicom SA
Real User
This hybrid system is very scalable and you can both block and file storage
Pros and Cons
  • "The most valuable feature is that the solution is a hybrid system, so you can do both block and file storage."
  • "The solution can use improvement with the patch cluster like the Synchron and Active replication."

What is our primary use case?

The primary use of the solution is 80% block storage and 20% file storage.

What is most valuable?

The most valuable feature is that the solution is a hybrid system, so you can do both block and file storage.

What needs improvement?

The solution can use improvement with the patch cluster like the Synchron and Active replication.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Technical support for the solution is good.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

As a partner, we provide the implementation service for our customers.

What other advice do I have?

I give this solution an eight out of ten.

Only one admin person is required for maintenance. 

This robust solution fulfills block and file storage as it is designed to do. I 100% recommend this solution for block storage. There are some limitations with the file storage.

This solution will eventually be changed to a newer solution called PowerStore which will have a new range of storage options.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Dragan Knezevic - PeerSpot reviewer
Senior Presales System Engineer at OBLAK tehnologije
Real User
Provides a fast cache with functionality rewrite
Pros and Cons
  • "The most valuable feature is the fast cache with functionality rewrite."
  • "Dell could improve Unity XT by adding support for NVMe."

What is our primary use case?

I mainly use Unity XT as a unified, hybrid storage system.

What is most valuable?

The most valuable feature is the fast cache with functionality rewrite. 

What needs improvement?

Dell could improve Unity XT by adding support for NVMe.

For how long have I used the solution?

I've been using first EMC Clariion since 2003 and we can say that Unity XT is the last in the generation with significant improvements over time

What do I think about the stability of the solution?

Unity XT is stable.

What do I think about the scalability of the solution?

Unity XT can be scaled up.

How are customer service and support?

Dell's technical support is at a very high level, though it's not quite as good for organizations outside of Europe.

Which solution did I use previously and why did I switch?

I previously worked with Fujitsu and IBM and would say Unity XT is very good compared to them.

How was the initial setup?

The initial setup was straightforward - I would rate it five out of five.

What's my experience with pricing, setup cost, and licensing?

There is no capacity license for XT and no additional costs for expansions. I would rate its pricing as four out of five.

What other advice do I have?

I would give Unity XT a rating of nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IT Infrastructure Manager at a energy/utilities company with 1,001-5,000 employees
Real User
Helpful support, reliable, but expensive
Pros and Cons
  • "We are happy with the way we have Dell EMC Unity XT configured."
  • "Dell EMC Unity XT should present a path or a roadmap on how they could put their products on the cloud. This would have some value for their current customers."

What is our primary use case?

Dell EMC Unity XT is a storage solution. It is used to store data.

What needs improvement?

Dell EMC Unity XT should present a path or a roadmap on how they could put their products on the cloud. This would have some value for their current customers.

For how long have I used the solution?

I have been using Dell EMC Unity XT for approximately eight years.

What do I think about the stability of the solution?

Dell EMC Unity XT is reliable.

How are customer service and support?

The support for Dell EMC Unity XT is great.

How was the initial setup?

We are happy with the way we have Dell EMC Unity XT configured.

What's my experience with pricing, setup cost, and licensing?

The price of Dell EMC Unity XT is not reasonable. They should lower it because the trend is to move to the cloud. They have to protect their market by giving commercial or financial incentives.

What other advice do I have?

My advice to others wanting to implement Dell EMC Unity XT is to start small because it's not commercially viable to maintain large data centers anymore. If you can downsize to the right size and try to offload the data. However, if you have critical applications, then it would require an on-premise solution. The best is still Dell EMC Unity XT.

I rate Dell EMC Unity XT a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1103946 - PeerSpot reviewer
Head of Datacenter Department: at a tech services company with 51-200 employees
Real User
Good performance, simple to use, reactive support
Pros and Cons
  • "The most valuable features are its performance and simplicity."
  • "The price of this product can be more cost-effective."

What is our primary use case?

We are a solution provider and the Dell EMC Unity XT series is one of the products that we implement for our clients. My role is in pre-sales and I help to design the solutions.

It is primarily used to provide our customers with an on-site, high-availability production server. It is also used to provide disaster recovery

How has it helped my organization?

Using this product has helped us to improve the security of information. It is shared storage and as such, we have the ability to create an architecture that is resistant to server crashes. It allows us to minimize downtime and secure usage of services.

What is most valuable?

The most valuable features are its performance and simplicity.

What needs improvement?

The price of this product can be more cost-effective.

For how long have I used the solution?

Dell EMC Unity XT

What do I think about the stability of the solution?

This is a stable product and we don't have a lot of incidents with it.

What do I think about the scalability of the solution?

The Unity XT series is very scalable.

How are customer service and support?

The support is very reactive.

Which solution did I use previously and why did I switch?

We offer solutions from different vendors.

In cases where customers need a more cost-effective storage platform than Unity, we have possibilities to offer them.

How was the initial setup?

The initial setup and deployment are easy. It can be completed in an hour.

What about the implementation team?

We have an in-house team for deployment. We have five engineers that work with it in our organization. As a system integrator, we install and configure this product for our clients.

What's my experience with pricing, setup cost, and licensing?

The price in our country is very expensive and some of our customers opt for lower-cost alternatives.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1318731 - PeerSpot reviewer
DIrecteur Commerical at a tech vendor with 51-200 employees
Reseller
Highly reliable, effective dynamic cache feature, and simple setup
Pros and Cons
  • "The most valuable feature is the dynamic cache of this product. It is very important. We have the physical cache and we can boost this cache using disks. All the products are mainly flash now and this is one of the main characteristics which our customers like."
  • "I have a problem because between the Unity XT and the PowerMax, sometimes we need another product between these two products. There could be better integrated and the capacity of the size could be larger."

What is our primary use case?

We can use Dell EMC Unity XT for backing up SAN and NAS drives. Mainly for databases and for file servers.

What is most valuable?

The most valuable feature is the dynamic cache of this product. It is very important. We have the physical cache and we can boost this cache using disks. All the products are mainly flash now and this is one of the main characteristics which our customers like.

What needs improvement?

I have a problem because between the Unity XT and the PowerMax, sometimes we need another product between these two products. There could be better integrated and the capacity of the size could be larger.

In the future, if NVMe disc could be used on the Dell EMC Unity XT it would be beneficial.

For how long have I used the solution?

I have been using Dell EMC Unity XT for approximately three years.

What do I think about the stability of the solution?

Dell EMC Unity XT is very reliable.  I used to use legacy EMC products, such as VNX. This product has a long story.

What do I think about the scalability of the solution?

The solution is suitable for Medium-sized companies. When you talk large, it's relative. Our customers here in Algeria are the largest here but they are only medium-sized compared to other countries.

How are customer service and support?

The technical support is good. Opening the ticket, the management of the ticket is good. However, when we have to use or change parts, it can be more difficult because of the customs rules of the disposability and availability of the parts. We have problems delivering them in the time the parts are needed in some cases.

Which solution did I use previously and why did I switch?

We previously used Fujitsu and IBM products.

When comparing Dell and IBM they are very similar. Fujitsu is a good product too. However, when comparing them all in their strengths for implementation, the lifecycle of the product, and the support they provide, I would rank Dell number one, IBM second, and third would be Fujitsu.

How was the initial setup?

The initial setup is simple. The time it takes for the implementation depends. From scratch, a new implementation takes approximately three days. If you have to migrate a node storage array, the time can increase, I am not able to give an exact time because it depends on the volume and the nature of the data. We can take one week to three weeks to migrate. However, generally, it takes approximately 10 days when we have to migrate and without migration, it's about two and three days.

What about the implementation team?

We provide implementation service to our customers.

The maintenance is done by the Dell representative in our country.

What's my experience with pricing, setup cost, and licensing?

The solution is very expensive. 

There are a lot of advantages with EMC Unity XT, there's no limitation. When you bought the product, the software is included and there's no limitation of the terabyte in the licenses.

What other advice do I have?

I would firmly recommend this solution to others.

I rate Dell EMC Unity XT a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
reviewer1473288 - PeerSpot reviewer
Pre-Sales and Technical Manager at a tech services company with 11-50 employees
Real User
Stable and problem free solution
Pros and Cons
  • "I have had no problem at all. I think this is one of the most important things. It is very good. Maintaining it and deploying updates require very low maintenance. We haven't had problems. We had to replace a couple of disks in all these years, but it was pretty straightforward."
  • "In terms of what could be improved, I would say the deduplication part, because for large deduplications, you need an extra appliance to do it in order to avoid having problems in performance. I think that could be improved, because everything should be included in the product, not with an appliance from the outside."

What is most valuable?

The most valuable feature that Unity had at that moment was the ability to communicate with the previous family, the Clariion. So, the migration and all the data transfer was really easy.

What needs improvement?

In terms of what could be improved, I would say the deduplication part, because for large deduplications, you need an extra appliance to do it in order to avoid having problems in performance. I think that could be improved, because everything should be included in the product, not with an appliance from the outside.

For how long have I used the solution?

I have been dealing with Dell EMC Unity XT for something like 20 years.

The oldest implementation I have done for Unity was about six, seven years ago and it's been working pretty good. No problem so far.

What do I think about the stability of the solution?

I have had no problem at all. I think this is one of the most important things. It is very good. Maintaining it and deploying updates require very low maintenance. We haven't had problems. We had to replace a couple of disks in all these years, but it was pretty straightforward.

Which solution did I use previously and why did I switch?

We switched to Unity because of the price, but that was for the migration from IBM to Dell Clariion. And when replacing the Clariion to the Unity, it was an easy migration of the data.

How was the initial setup?

The initial setup was simple. The main problem is that you need an extra appliance outside of the disk - you need extra hardware.

What other advice do I have?

My advice would be the same thing as the Data Domain - it is important that there is good sizing at the beginning. It makes a difference.

On a scale of one to ten, I would give Dell EMC Unity XT a 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Product Categories
All-Flash Storage
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.