IT Manager at a consultancy with 1,001-5,000 employees
Real User
Easy to manage data storage platform with multi-cloud support; provides good remote support to its users
Pros and Cons
  • "Stable data storage platform which promotes ease of management through its multi-cloud support. Remote support provided to users to address issues is very good."
  • "This product has some scalability issues. Before you can get support, you have to look for the service tag number on your product which could make it difficult to access support."

What is most valuable?

What I found most valuable from Dell EMC Unity XT is its easy management through its multi-cloud support. They also offer remote support or secure remote services, which I also find valuable. The support they provide their users is very good, and they'll really help whenever you need support.

For how long have I used the solution?

I've been working with Dell EMC Unity XT for six years.

What do I think about the stability of the solution?

This product is stable on production.

What do I think about the scalability of the solution?

Dell EMC Unity XT has some scalability issues which they need to address.

Buyer's Guide
Dell Unity XT
April 2024
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.

How are customer service and support?

Before you can get support for Dell EMC Unity XT and other Dell EMC products, you have to spend time looking for the service tag number on your product, and this is a process that makes it difficult to access support, but once you gain access, they'll provide you with very good support.

How was the initial setup?

The initial setup for this product was easy and didn't involve any complexity.

What other advice do I have?

Dell EMC Unity XT is being used both in our company and the companies of our customers. We work with our customers, though I'm moving to another company, but I'm still integrating this product, e.g. it's being used in-house.

There is some dependency on the storage side.

We only have two people in the company working on this product.

The price for Dell EMC Unity XT being higher or lower depends on the partner negotiations.

I'm giving Dell EMC Unity XT a rating of 10 out of 10. It's stable and it's a very innovative product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solution Architect - Data Center at a tech services company with 201-500 employees
MSP
It has reduced the complexity and improved productivity tenfold compared to what it used to be
Pros and Cons
  • "A lot of the Unisphere interfaces are greatly improved in terms of monitoring capabilities, alerting, and ease of use. Setting up the storage and the file system are all just a few clicks away."
  • "It has improved the utilization of our own internal resources and performance across our managed service platform, meeting our customers SLAs."
  • "We noticed in the last release of code that there were some inefficiencies around getting our data efficiency up in terms of dedupe and compression."

What is our primary use case?

We are using the All-Flash storage for block and file use cases. All of our corporate file shares and all of our VMware infrastructure items for manager service platforms are running off of Unity.

We are running a hosted collaboration: video, voice, and all types of online collaboration solutions for our customers. We have been doing it for years and just needed to migrate to the next level. 

How has it helped my organization?

It has improved the utilization of our own internal resources and performance across our managed service platform, meeting our customers SLAs.

Unity has reduced the complexity and improved productivity tenfold compared to what it used to be. 

What is most valuable?

Our tech team is small and very busy, so it is about ease of use. The Unity came in, and its very easy to use and expand. We can expand one drive at a time, which has been a cost effective for us along with ease of performance. 

A lot of the Unisphere interfaces are greatly improved in terms of monitoring capabilities, alerting, and ease of use. Setting up the storage and the file system are all just a few clicks away.

There are a lot of cloud options. We make use CloudIQ, which is a nice dashboard for our managed service side of the company to easily review what is going on with the health of things. There are a number of other cloud features, but we don't make use of them today.

What needs improvement?

The dedupe and compression ratios on the Unity are not quite where we want them. We are getting better data efficiencies on the VNX than we are on the new Unity. We found this a bit interesting. We would like to see improvement there. 

We noticed in the last release of code that there were some inefficiencies around getting our data efficiency up in terms of dedupe and compression.

What do I think about the stability of the solution?

I don't hear from any of my tech team. We put it in, and it has been stable. We have been through three patch cycles. Junior resources are taking care of it with no issues. Once we show them how it works, very little training is needed to get them up to speed.

Which solution did I use previously and why did I switch?

We were running it on VNX previously, so it was easy to migrate over to Unity. We went from a hybrid solution to All-Flash.

What was our ROI?

We were able to downsize the storage utilization and dedupe with compression, then go with a smaller array, increase our performance, and ease of use.

Which other solutions did I evaluate?

We worked with pretty much all of the major array manufacturers, and I can put my junior resources on it and not worry about them provisioning extra storage, scaling it, and adding to it. I don't hear from them anymore with, "How do I do this?", "Is this correct?", or "I broke it."

What other advice do I have?

I would rate the product an eight out of ten, which is higher than I would rate other arrays in the mid-range space.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell Unity XT
April 2024
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.
VP IT at a manufacturing company with 1,001-5,000 employees
Real User
Good performance for the price point, easier to administer than some of the alternatives
Pros and Cons
  • "The most valuable feature is the performance. It's still an all-flash array at a good price point."
  • "It needs deduplication. We'd like to have the dedupe capabilities in the Unity."

What is our primary use case?

We were looking for an option for an all-flash array with a lower cost than the XTremIO.

How has it helped my organization?

It's easier to administer than some of the alternatives that we had. The teams find it easy to manage. We're a big EMC shop anyway, so for us it was just a lower-tier alternative at a good performance point for the price.

We are leveraging its integration with other applications and there were no significant costs to do so.

What is most valuable?

The most valuable feature is the performance. It's still an all-flash array at a good price point.

What needs improvement?

It needs deduplication. We'd like to have the dedupe capabilities in the Unity.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's very stable. No issues with it.

What do I think about the scalability of the solution?

It's been acceptable in terms of scalability as well. We've found that it's easy to expand and not too expensive.

How is customer service and technical support?

Dell EMC, generally, is good from a technical support perspective. We really never have issues.

What was our ROI?

It's hard to say what our ROI is. We don't do a lot of hard ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive. We miss some of the feature functionality that we had with the XtremeIOs but it's certainly suitable for the purpose.

What other advice do I have?

Weigh your options. The landscape has changed a lot since we bought it, it's been a couple of years. It's a good product but you will certainly want to survey the landscape.

The most important criteria when choosing a vendor include the longevity of the product, certainly ongoing support as well. I've got a good relationship with Dell EMC, we like the product. If I'm not mistaken it was based on the VNX platform; it's basically an all-flash version. We had some familiarity with it and the all-flash piece was very compelling.

I would rate it at eight out of ten. There are just a few features that we'd like to see at that price point. But generally, it has been pretty stable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Information Technology Manager at a non-tech company with 201-500 employees
Real User
There has been no downtime. It has built-in redundancy upon redundancy.
Pros and Cons
  • "There has been no downtime. It has built-in redundancy upon redundancy."
  • "It is easy to manage overall. It is all web-based. It has a an easy, nice dashboard. I receive emails if there are issues. When there are any updates, I receive emails. I can either do them on my own, but normally I schedule them with Dell EMC and they remote in, then it's done."
  • "Their support cases are all handed through the portal. The support contacts me when they need to do upgrades. It has been great. It's all very well-handled, scheduled, and performed."
  • "If there's anything Dell EMC could do to get the same performance for a cheaper price, that would be great."

What is our primary use case?

It is for our production. We also have a second one for disaster recovery. We use it for our VMware storage.

It's done everything we need and we have had no issues.

How has it helped my organization?

Since we have gone virtual, we've been using the SAN and the speed on our servers has increased along with the time to reboot and time for maintenance. We have built in our company's backup redundancies and the SANs both have Unities with replication, which has benefited with speed and reliability.

What is most valuable?

  • Speed
  • Reliability
  • Support

It is easy to manage overall. It is all web-based. It has a an easy, nice dashboard. I receive emails if there are issues. When there are any updates, I receive emails. I can either do them on my own, but normally I schedule them with Dell EMC and they remote in, then it's done.

What needs improvement?

If there's anything Dell EMC could do to get the same performance for a cheaper price, that would be great.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's awesome. It hasn't missed a beat. We haven't had any issues with it whatsoever. Speed has been great. It does everything we need.

There has been no downtime. It has built-in redundancy upon redundancy, so I feel very confident with it.

What do I think about the scalability of the solution?

I'm using 25% of the available space for that drive. I can scale it as far as money could spend, as far as I can tell.

How are customer service and technical support?

Their support cases are all handed through the portal. The support contacts me when they need to do upgrades. It has been great. It's all very well-handled, scheduled, and performed.

It's all been email-based portal cases. When they schedule remote sessions, they're on time. They get the job done and have been helpful every time I've needed them. I give them an A+ for support.

Which solution did I use previously and why did I switch?

We were not using anything previously. We had 15 physical servers previously, so we knew it was time to change. This was part of a VMware virtualization project with SAN for the storage, so it made sense for us to go physical to virtual and use EMC Dell.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The vendor implemented it and is knowledgeable.

What was our ROI?

By doing virtual and reducing our footprint of servers, we're definitely not pulling as much power as we were. The time savings of not having to do virtual reboots rather than physical reboots of boxes. 

ROI probably has been more in time and uptime than in dollars saved. We have definitely had more uptime in the past year since we've been on this than we've had in previous years.

What's my experience with pricing, setup cost, and licensing?

Dell EMC has a great portal for the licensing. It's very logical and easy to license. 

We integrated it with VMware vSphere at no additional cost. As we moved into VMware vSphere, this is what we bought to go with it for our storage performance.

What other advice do I have?

When we were purchasing the product, we didn't have a capital budget for it. I sat down with my boss (the COO), and went over upcoming projects. We looked over the dollar values and if they fit. If it does fit, we do it. We went with the VAR that sold Dell EMC in our city and from there it was done. This made it very easy.

If it fits your budget, do it.

Most important criteria when selecting a vendor: brand and support reputation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systemarchi67 - PeerSpot reviewer
Systems Architect at Tebicom SA
Real User
This hybrid system is very scalable and you can both block and file storage
Pros and Cons
  • "The most valuable feature is that the solution is a hybrid system, so you can do both block and file storage."
  • "The solution can use improvement with the patch cluster like the Synchron and Active replication."

What is our primary use case?

The primary use of the solution is 80% block storage and 20% file storage.

What is most valuable?

The most valuable feature is that the solution is a hybrid system, so you can do both block and file storage.

What needs improvement?

The solution can use improvement with the patch cluster like the Synchron and Active replication.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

Technical support for the solution is good.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

As a partner, we provide the implementation service for our customers.

What other advice do I have?

I give this solution an eight out of ten.

Only one admin person is required for maintenance. 

This robust solution fulfills block and file storage as it is designed to do. I 100% recommend this solution for block storage. There are some limitations with the file storage.

This solution will eventually be changed to a newer solution called PowerStore which will have a new range of storage options.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Shashika Rathnayaka - PeerSpot reviewer
Technical Manager at OAK integrated System Pvt Ltd
Real User
Top 5
Useful user interface, detailed documentation, and good support
Pros and Cons
  • "The most valuable feature of Dell Unity XT is the GUI, it is very good. End users can manage using it. Additionally, the documentation is of high quality and it integrates well."
  • "Dell Unity XT could improve the compatibility of some of the features. Some of my customers had some problems. Additionally, it would be beneficial for the solution to have advanced AI and ML features."

What is our primary use case?

I provide support for customers in their use of Dell Unity XT.

What is most valuable?

The most valuable feature of Dell Unity XT is the GUI, it is very good. End users can manage using it. Additionally, the documentation is of high quality and it integrates well.

What needs improvement?

Dell Unity XT could improve the compatibility of some of the features. Some of my customers had some problems. Additionally, it would be beneficial for the solution to have advanced AI and ML features.

For how long have I used the solution?

I have been using Dell Unity XT for approximately two years.

What do I think about the stability of the solution?

The stability of Dell Unity XT is good.

What do I think about the scalability of the solution?

Dell Unity XT is scalable. We have one customer who has an enterprise company using this solution.

How are customer service and support?

The support from Dell Unity XT is good.

Which solution did I use previously and why did I switch?

I was working with HPE 3PAR StoreServ previously. If I compare Dell Unity XT to HP 3PAR, they are similar.

What about the implementation team?

The customer we have has approximately 10 administrators support.

What other advice do I have?

I rate Dell Unity XT a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Consultancy Department Chief with 201-500 employees
Real User
Stability and scalability have completely satisfied our requirements
Pros and Cons
  • "The most valuable features include snapshots, Thin Clones, and deduplication and compression."
  • "It could be improved in the area of management flexibility. For example, I really need to set read-only access for LUNs, and there's no such option with Unity XT."

What is our primary use case?

We use it for a virtualization environment based on VMware vSphere.

What is most valuable?

The most valuable features include

  • Snapshots
  • Thin Clones
  • Deduplication and compression.

What needs improvement?

It could be improved in the area of management flexibility. For example, I really need to set read-only access for LUNs, and there's no such option with Unity XT.

I would also like to see more support for object storage for S3. NetApp includes basic support for S3 to the on-top array, so it would be great if DELL EMC would include S3 for the Unity XT.

For how long have I used the solution?

I have been using Dell EMC Unity XT for three years.

What do I think about the stability of the solution?

The stability has completely satisfied us.

What do I think about the scalability of the solution?

The scalability has also satisfied us. We use it extensively. We purchased an expansion last year and added about 150 terabytes and we're going to purchase another expansion next year. We plan to use it until the end of support.

The services on the Unity storage are used worldwide in our organization. We have about 1,500 employees.

How are customer service and support?

Dell EMC's technical support is perfect.

How was the initial setup?

The initial setup was completely straightforward. Anyone who can handle "next, next, next, finish" can deploy Unity. It was deployed within half an hour.

We installed it, connected it to fabric, updated the software, went through the initial configuration dialogue, and that was it. Most of the time in getting it up and running was spent on the data migration.

For deployment and maintenance it requires just one person. In our organization that person is our storage and virtual infrastructure administrator.

What about the implementation team?

We did it ourselves.

What other advice do I have?

It's a great product if it fits your specific needs.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Storage and Virtualization Engineer at a healthcare company with 1,001-5,000 employees
Real User
Gives us the ability to provision storage from the CLI, but needs native replication
Pros and Cons
  • "The most valuable feature is the ability to provision storage from the CLI, versus having to go in and use the GUI every time. I can just script it out and it will create what I need. That makes it super-easy to manage. Also, for us, it's a set-and-forget. Once we provisioned it out, we haven't had to mess with it."
  • "It could always use native replication. Then I could get rid of RecoverPoint."

What is our primary use case?

Primarily we use it for our file side storage. It's pretty solid. It's tied into our VMware environment for the virtual storage, but Exchange doesn't run on it. It's mostly just Windows File Servers at this point.

We had some issues with it in the beginning, but Dell EMC took care of them and it has just been sitting there running ever since. We haven't had any real problems since then.

How has it helped my organization?

For us, it is cheap and deep. That's really why we wanted it, to get an expanded amount of storage. We also run Xtremes, but they're a lot more expensive. Really, it was the cost-benefit for longterm storage.

What is most valuable?

The most valuable feature is the ability to provision storage from the CLI, versus having to go in and use the GUI every time. I can just script it out and it will create what I need. That makes it super-easy to manage. 

Also, for us, it's a set-and-forget. Since we provisioned it out, we haven't had to mess with it.

What needs improvement?

It could always use native replication. Then I could get rid of RecoverPoint.

What do I think about the stability of the solution?

We had some problems in the beginning, but since they did the code upgrade and the bug fix, it has been solid for the last eight months. We haven't had any issues.

What do I think about the scalability of the solution?

Scaling is easy. If we need more, we just buy another shelf. It's probably not as easy as the Isilon, but it scales well.

How are customer service and technical support?

Our local SE guy is awesome. Everything we have is set to call home, so that's the set-and-forget for us. If there's an issue that pops up, they immediately send equipment to our SE, and he comes in and replaces it. I never have to mess with it.

Which solution did I use previously and why did I switch?

Our old arrays, the VNXs - we had a 5400 and a 5700 - were reaching the end of their days, and we wanted to go to the next step up, but not quite to the Xtreme level. Unity was the obvious choice.

When selecting a vendor, support has to be rock solid. And then, ease of use: Do they have all the features we need? Are there any outstanding issues that are going to clash with our onsite stuff (which usually ends up being with AIX)? As far as Dell EMC goes, we've been pretty good with them for a while.

How was the initial setup?

The setup process was pretty straightforward, similar to any other storage device. I don't think there were any special considerations we had.

What was our ROI?

We've only had it running for not quite a year yet. I can't say, versus our other arrays, if the ROI is better or worse at this point.

Which other solutions did I evaluate?

We only use Dell EMC and Pure for storage. We went with Dell EMC because of cost. We have an aging Isilon that we're also replacing. We do have Pure, we do the flash array there, but that's quite expensive compared to the Unity. What we needed was dependable cheap and deep storage.

What other advice do I have?

It really depends on your specific needs: if it's speed or if it's longterm storage. Dell EMC has a whole array of products. I would say go for it. We used to push the Isilon a lot, that's super cheap and deep, and that's been rock solid as well, but you lose that block functionality. You really need to go to the Unity. I would definitely do the Unity over the SC.

It was pretty easy to order. We got rezoned when Dell took over, so our sales rep is out of a different state. But, as far as going through our partner, it was perfectly fine, like any other normal purchase.

I would rate the Unity at about seven out of ten, once the bugs were fixed. To be a ten it would need native replication.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
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All-Flash Storage
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.