We use it for software storage and factory structures for governmental structures, as well as in insurance companies and the financial sector.
General Director at miromix unitedMiroMIX United
Thoroughly tested and proven over time
Pros and Cons
- "I like that the solution is scalable. The initial setup is not complex. The basic licenses and software are included in the package. he primary advantage is that this product has been thoroughly tested and proven over time. I recommend this product."
- "The product’s pricing should be improved."
What is our primary use case?
What is most valuable?
I like that the solution is scalable.
What needs improvement?
The product’s pricing should be improved.
What do I think about the scalability of the solution?
We have around 40 users for the solution, and the maintenance requires just one engineer.
Buyer's Guide
Dell Unity XT
June 2025

Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
How are customer service and support?
If any issues arise, you can always contact a professional from Dell. However, we don't have any support problems because it's a great product. Also, we know everything about the product.
How was the initial setup?
The initial setup is not complex. We send two engineers to visit the customer site, install the equipment into the rack cabinet, establish connections, and proceed to install the software. The first one handles the installation, while the other works on connecting everything, including setting up internet cabinets. The entire setup process takes a day or two.
What's my experience with pricing, setup cost, and licensing?
The basic licenses and software are included in the package. If there's a need for additional recovery tools or anything else, you can order them separately. However, normally, all required software and licenses are already included.
What other advice do I have?
I recommend this product. It’s a good product to buy or sell. The primary advantage is that this product has been thoroughly tested and proven over time. You won't encounter unexpected results. It's highly predictable. When making a purchase, you can be 100% sure there won't be any unforeseen issues. Overall, I rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller

Solution Architect at a computer software company with 51-200 employees
Customers like the availability guarantee
Pros and Cons
- "On the Data Domain side, the most attractive feature is the compression ratio, which none of the other products in the market are currently able to provide. On the Unity side, what customers mostly like is the availability guarantee."
What is our primary use case?
I have a few customers who are using Dell EMC products for storage, backup, and other different purposes.
What is most valuable?
On the Data Domain side, the most attractive feature is the compression ratio, which none of the other products in the market are currently able to provide. On the Unity side, what customers mostly like is the availability guarantee.
For how long have I used the solution?
I have been working with Dell EMC Unity XT for three years.
What do I think about the stability of the solution?
This product has been stable.
What do I think about the scalability of the solution?
Dell EMC Unity is scalable.
What was our ROI?
This product does bring a ROI. As I have seen, it helps them to protect their investment since it is future-proof and scalable, so they don't have to change products every year or so. Because of those things, I have seen customers using the EMC product for more than three years.
What's my experience with pricing, setup cost, and licensing?
When I see other products—like HP, Huawei, and Lenovo—from competitors, I have seen a lot of disadvantages with EMC, price-wise. Huawei and Lenovo are very price competitive.
Looking at the price point for a country like Sri Lanka, where we have a very low economy, I think you need to look at a pricing mechanism that is a bit more flexible.
What other advice do I have?
I rate Dell EMC Unity an eight out of ten because, economically, there are a few things that Dell needs to improve.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Dell Unity XT
June 2025

Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Technical Consultant at a tech services company with 51-200 employees
An excellent unified storage solution that allows for high level visualizations and features a user-friendly interface
Pros and Cons
- "We particularly like the user interface on cloud IQ with this product."
- "We would like to see more advanced integration capability added to this solution."
What is our primary use case?
We use this solution mainly with our clients in the education sector, in order to consolidate their data into a single, unified storage setup.
How has it helped my organization?
This solution has allowed us a high level of visualizations.
What is most valuable?
We particularly like the user interface on cloud IQ with this product.
What needs improvement?
We would like to see more advanced integration capability added to this solution.
For how long have I used the solution?
We have been using this solution for the last six months.
What do I think about the stability of the solution?
We have found this solution to be quite stable.
What do I think about the scalability of the solution?
We have had no problems scaling up this solution.
How was the initial setup?
The setup of this solution is very user-friendly and, as long as the prerequisites are met, then deployment should not take more than two to three days.
What's my experience with pricing, setup cost, and licensing?
Before setting up this solution we would advise that organizations prepare the physical equipment that will be required for on-premises deployment, as well as gathering information on the data to be migrated.
This will allow for an average deployment time of one to two days.
What other advice do I have?
We would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Good quality, performance and support
Pros and Cons
- "I like its performance and support."
- "There is room for improvement in manufacturing."
What is our primary use case?
We prioritize performance-driven systems. The Dell Unity XT delivers excellent performance and offers support services.
How has it helped my organization?
I always look at performance and quality. When we deploy solutions that work well, we directly help our customers improve their business operations. The only thing that might change my mind about the Unity XT is a product with comparable quality and performance at a lower cost.
What is most valuable?
I like its performance and support.
What needs improvement?
There is room for improvement in manufacturing.
For how long have I used the solution?
I have been working with this solution for three years. My support contract is for five years.
What do I think about the stability of the solution?
It works fine for me. I would rate the stability a ten out of ten.
What do I think about the scalability of the solution?
It is highly scalable. There are around 200 end users.
I would rate the scalability a ten out of ten.
How are customer service and support?
The customer service and support are good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is not complex. I would rate my experience with the initial setup an eight out of ten, with ten being easy.
It took a day to deploy the solution. This Dell Unity XT system is deployed directly for a primary customer of my company. So, our company works directly with Dell.
What about the implementation team?
The deployment was done with the help of the integrator. One person was enough.
What other advice do I have?
Overall, I would rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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