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Managing Director at Infowhiz
Reseller
My customers are impressed with the new software-defined storage features
Pros and Cons
  • "I like Unity XT's software-defined storage. It's a new feature that isn't widely used yet, but customers are impressed with it."
  • "Our customers are mostly happy with Unity except for the price. We primarily sell to enterprise companies because small companies cannot afford it."

What is our primary use case?

I use Unity XT to virtualize the customer's environment into scalable architecture. 

What is most valuable?

I like Unity XT's software-defined storage. It's a new feature that isn't widely used yet, but customers are impressed with it. 

What needs improvement?

Our customers are mostly happy with Unity except for the price. We primarily sell to enterprise companies because small companies cannot afford it. 

For how long have I used the solution?

I have used Unity XT for three years. 

Buyer's Guide
Dell Unity XT
June 2025
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate Unity XT nine out of 10 for stability. Our customers are pleased with it. 

What do I think about the scalability of the solution?

Dell Unity XT has a scalable architecture, but none of our customers scale it up significantly. Our client companies typically have 500 to 2,000 users. 

How are customer service and support?

Dell's support is responsive. 

How was the initial setup?

Setting up Unity XT is straightforward, and you need a week to get the solution up and running and migrate everything to the server. 

What's my experience with pricing, setup cost, and licensing?

We typically sell Unity XT as a package solution containing four nodes. It costs about $150,000 for four nodes. 

Which other solutions did I evaluate?

We have explored solutions from HPE, but we felt Dell has a more comprehensive solution. Some people use VxRail for their VDI solution, but we have not seen anything like that yet.

What other advice do I have?

I rate Dell Unity XT nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Network manager at Farabi
Real User
Easy to use with a good response time and very reliable
Pros and Cons
  • "It is easy to set up the solution."
  • "We cannot connect directly with Dell due to sanctions."

What is our primary use case?

We primarily use the solution for storage for our online services.

What is most valuable?

The response time is good. It is suitable. 

The product is easy to use. It's not complicated at all.

We do have some sanctions in our country, and this solution is one of the options we have available to us. 

It is easy to set up the solution. 

What needs improvement?

You need to self-study. We'd like, however, to get professional training. It would be ideal to have some online sources available to us to help us understand its capabilities.

We cannot connect directly with Dell due to sanctions. We'd like to be able to connect to the distributor directly as sometimes we sometimes get the wrong information. It would help with transparency.

For how long have I used the solution?

I've been dealing with the solution for about six months. 

What do I think about the stability of the solution?

It has been really stable up to this point. There are no bugs or glitches. It does not crash or freeze. 

What do I think about the scalability of the solution?

There are three of us using the solution. We have more than 3,000 customers using the product. 

It's scalable. Everyone has been pretty happy with its capabilities. 

How are customer service and support?

I've never dealt with technical support in the past. 

How was the initial setup?

The product is not complicated to set up. The implementation is simple. 

It is quick to deploy. It took us about three weeks. 

We gathered the hardware, and we used the servers to connect to the host. It was pretty simple. 

What about the implementation team?

We handled the deployment in-house with instructions or by looking at YouTube for direction. 

What was our ROI?

We have not witnessed an ROI at this point. That said, we do see that it is worth the money.

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the exact licensing cost of the solution. 

What other advice do I have?

We are a broker. We're users. We are medium-sized, not enterprise-sized. 

I'd recommend the solution to others. It is easy to use, scalable, and easy to set up.

I would rate the solution eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell Unity XT
June 2025
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
Pawel Augustyn - PeerSpot reviewer
System Advisor at CRIF SpA
Real User
Top 5Leaderboard
It is simple to maintain and has knowledgeable technical support, but it is expensive
Pros and Cons
  • "The most valuable aspects of this solution are its stability, performance, and ease of updating."
  • "There is no de-duplication. Unity used to be Bionics, which had de-duplication; however, in Dell Unity XT, the de-duplication was deprecated and is no longer available."

What is our primary use case?

I am an end user.

We use Dell Unity XT as a block and file system.

What is most valuable?

The most valuable aspects of this solution are its stability, performance, and ease of updating. Overall, it provides good performance and stability.

What needs improvement?

There is no de-duplication. Unity used to be Bionics, which had de-duplication; however, in Dell Unity XT, the de-duplication was deprecated and is no longer available. 

The de-duplication function is back in the new Dell PowerStore, but it is missing in Dell Unity XT.

For how long have I used the solution?

I have been working with Dell Unity XT for four years.

I have started to use a new product from Dell called PowerStore.

I still use Unity, but I stopped using Bionic because it's unsupported and, as far as I can tell, it will be discontinued in January 2022. 

It's nearing the end of support, which is why I purchased a new product known as PowerStore and am in the process of migrating to new storage at PowerStore.

I have time to check and test performance, as well as PowerStore, but I have extensive experience with Unity.

The version depends on whether it is a hardware or software version.

The hardware model is 400, and it is a hybrid store because the storage is shown as SAS and SSD disc.

What do I think about the stability of the solution?

Dell Unity XT is very stable.

I would rate the stability of Dell Unity XT a five out of five.

What do I think about the scalability of the solution?

Dell Unity XT is scalable. It is easy to scale.

Scalability, I've done it a few times with new enclosures, and it's a simple process to connect and extend. It's straightforward.

I would rate the scalability a five out of five.

The product is not specifically designed for users but I believe it is for a few thousand or more clients. It is for our production where production services and applications are deployed and exposed to our clients.

How are customer service and support?

Technical support is good.

In the four years that we have used this solution, it's been good, and I would rate technical support a five out of five.

It is simple to create a ticket, and they have good skills. 

I have the highest level of support for our mission-critical operations. 

It's very fast with good skills.

I am happy with the technical support.

Which solution did I use previously and why did I switch?

I used two storage units a year ago. The Unity storage is newer, whereas the Bionic storage is older. However, Dell now manufactures new storage as a Dell PowerStore.

I have two products, Dell Unity XT, and Dell PowerStore.

It has three storage units. It was Bionics first, and Unity is now in production. And we have been using PowerStore for two years. I am still interested in using Unity because the end of support for Unity is in 2025.

Bionics' support is about to expire in a few months. I purchased PowerStore. It's storage; everything after that is flash storage. And I migrate from Bionics to PowerStore, but I believe I will continue to use Unity for a few years.

Bionics was the first product we deployed before moving to Dell Unity XT., and then to Dell PowerStore.

How was the initial setup?

We moved from one location to another because the data center was our private cloud.

I am not familiar with the initial setup, because it was deployed when I went to this company.

I maintain this solution myself.

What's my experience with pricing, setup cost, and licensing?

The license is not required, but we must renew the support every year, every two years.

I believe it is overpriced. I don't have a lot of experience with other vendors, but I believe it is expensive.

I would rate the price a three out of five.

PowerStore support is more efficient now that I have experience with it. I won't go back based on the cost of support; PowerStore is the most straightforward.

What other advice do I have?

I would recommend this solution to others, but it depends on the need for de-duplication. If your data is encrypted or hidden, you don't need de-duplication. Dell Unity XT is good, but if the data isn't encrypted or is hidden, I recommend PowerStore. I would not recommend Unity where the data isn't encrypted and is hidden.

I would rate Dell Unity XT a seven out of ten because the de-duplication is missing.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Management Information System Officer at a mining and metals company with 501-1,000 employees
Real User
Beneficial data duplication, high availability, and proactive support
Pros and Cons
  • "The most valuable feature of Dell Unity XT is data duplication. Additionally, the management interface is simple, and is not a hassle using it. You don't need too much to learn or to be familiarized with it."
  • "Dell Unity XT could add a unit-to-unit replication. We haven't seen that because we don't have an additional one to test. However, it is not an improvement, but something that we would like to have visibility on how it's done or how it works."

What is our primary use case?

Dell Unity XT is used for data storage at a data center.

How has it helped my organization?

Dell Unity XT has improved our organization's performance. We have seen reduced management times.

What is most valuable?

The most valuable feature of Dell Unity XT is data duplication. Additionally, the management interface is simple, and is not a hassle using it. You don't need too much to learn or to be familiarized with it.

What needs improvement?

Dell Unity XT could add a unit-to-unit replication. We haven't seen that because we don't have an additional one to test. However, it is not an improvement, but something that we would like to have visibility on how it's done or how it works.

For how long have I used the solution?

I have been using Dell Unity XT for approximately two years.

What do I think about the stability of the solution?

Dell Unity XT is a very stable and reliable solution. We can leave the solution alone for a month without needing to check on how the unit is operating, or if there are problems. We realized the benefit of using the solution in approximately one year of use.

What do I think about the scalability of the solution?

The scalability of Dell Unity XT is good because during the period of one year we noticed we had the need to add more and more systems, and more components to it and we were able to do it with no hassle. We do not plan to increase our usage.

We have approximately 500 endpoints using this solution.

How are customer service and support?

The support from Dell Unity XT is good. They actively monitor the units. They have called us up when they have lost connection to one of the units to then take action. We have not had any issues to have needed to contact the support directly.

I rate the support of Dell Unity XT a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I was previously using HP High-Performance Unit Storages. There was a need to purchase a new unit because we were struggling with the resources, performance, support, and other aspects. The best solution that was on offer that came to us was Dell Unity XT. The company decided to move to it and buy the full flash version to support all the applications that we have on-site.

How was the initial setup?

The initial setup of Dell Unity XT was straightforward because we had Dell representatives involved with our team. 

We had to do a migration because we wanted to ensure that there was no downtime during the migration process from the old solution to the Dell Unity XT.  To complete everything live without the business noticing that something is going on in the background. 

You cannot have two groups of equipment that are deployed at the same time. For example, the host, storage, and switches. We had to ensure that everything is deployed, updated, and then do the connections between the two solutions and start with the migrations.

What about the implementation team?

We use Dell representatives for the implementation of the solution. We ended up doing the configurations ourselves without needing the support. 80 percent of the deployment we did ourselves. We had two people involved in the deployment and the solution has not required any maintenance so far.

We deployed not only the one Dell Unity XT but a bunch of them. It took us approximately one week for everything to be finished. Additionally, we deployed some hosts, switches, and other systems.

What was our ROI?

We have received a return on investment using Dell Unity XT.

We were able to solve the performance issues we were having. Our core communications and infrastructure is dependent on these units. The fact that all of the systems that we have improved significantly in terms of performance. The organization has benefited or is happy with the investment they've done at this point.

We have received a full return on investment from using the solution for three to four years.

What's my experience with pricing, setup cost, and licensing?

The price of Dell Unity XT is reasonable. However, if you are buying a custom solution, it can come at a considerable price. 

If you want to scale or add additional components, this is where the price starts to spike or become very complicated and expensive. If you purchase the components separately they can cost a lot.

Which other solutions did I evaluate?

We did not evaluate other solutions before choosing Dell Unity XT.

What other advice do I have?

My advice to others would be for them to purchase the solution urgently if they need a backup solution.

I rate Dell Unity XT a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Systems Programmer/Specialist -- Infrastructure Engineer at NC State University
Real User
Hybrid storage solution that has assisted in reducing power consumption and physical footprint
Pros and Cons
  • "The inline deduplication and data reduction capabilities have been the most valuable."
  • "Scalability of this solution could be improved."

What is our primary use case?

This solution is used for primary storage. We have a single installment with many units throughout our on-premises environment. We only have one XT unit and it is used for one of our core environments. It provides critical services such as DHCP and DNS.

How has it helped my organization?

This solution helped us reduce our physical footprint and power consumption. 

What is most valuable?

The inline deduplication and data reduction capabilities have been the most valuable.

For how long have I used the solution?

I have been using this solution for five years. 

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

Scalability of this solution could be improved. 

How are customer service and support?

I would rate support for this solution a six out of ten. A few years ago, I would have rated it an eight or nine out of ten. The biggest challenge is responsiveness and getting to speak to someone who really understands our challenges. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously used VNX. We switched solutions to have an updated platform and integrated NAS services.

How was the initial setup?

The initial setup was very straightforward. It is a plug-and-play deployment. It took half an hour to deploy and required two people. It requires routine updates for maintenance. 

What was our ROI?

We have experienced a return on investment using this solution. 

What's my experience with pricing, setup cost, and licensing?

This solution offers great pricing. 

Which other solutions did I evaluate?

We evaluated NetApp before choosing Dell. We are more familiar with Dell's products which is why we decided to use this solution. 

What other advice do I have?

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Muhammed Imran - PeerSpot reviewer
Officer, System Administrator at SKGH
Real User
Competitive pricing, has good technical support, and is easy to maintain
Pros and Cons
  • "The complete block and file sharing are the most usable features."
  • "They can certainly improve in terms of monitoring."

What is our primary use case?

We are a hospital with many business applications running in-house, as well as File Server Business Apps, which is why we need a three-tier architecture for NAS and storage.

What is most valuable?

The most valuable aspect of this solution is that it's a single block, a complete block that includes both NAS and SAN. This was our ultimate requirement because we do a lot of file sharing.

When compared to other solutions, particularly HP, they lack the complete block.

The complete block and file sharing are the most usable features.

The features we need are already included.

What needs improvement?

They can certainly improve in terms of monitoring. The monitoring could be improved, and more features could be added.

What do I think about the scalability of the solution?

We have 600 to 800 users.

This solution is extensively used; it's a hospital, and we use it 24 hours a day, seven days a week.

How are customer service and support?

I would rate technical support a four out of five. Technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have already found a solution. We have already purchased the solution from Dell EMC. Not the usual traditional HCI, we used the standard traditional one instead of HCI because our environment is more compatible with the previous set.

I've previously used the VNX, this one is superior to the VNX. And, in particular, the NAS file sharing feature. It's easier than before when compared to the other one.

The HP does not have the complete block. They have their own SAN, which is not in a single block. We cannot configure everything from a single, interface.

Multiple blocks are required in the HP one to control and monitor everything.

How was the initial setup?

Because we previously used Dell EMC VNX 5600, the initial setup is very simple.

It is easier for us to move ahead with the same company.

I maintain this solution, it only requires one person.

What about the implementation team?

The initial setup was handled by an integrator, and the rest of the migration was completed by myself.

What's my experience with pricing, setup cost, and licensing?

It's extremely competitive. We checked both HP and Dell and we determined that Dell EMC was a better option.

Licensing fees are paid on a yearly basis.

I don't recall the amount because that part, the financial part, is handled by the finance team. We are not aware of this, we are technical evaluators.

What other advice do I have?

Definitely. This is something I would recommend to others who are interested in using this solution. Many people are unaware that HP does not have the entire block, despite the fact that HP's technical team claims to have it. Specifically, companies looking for NAS and SAN both together should consider Dell EMC over HP, because HP has a separate nest server as a separate server that they are providing you. However, they mention that the NAS is also available there, but it is on a separate server.

I would rate Dell EMC Unity XT an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Systems Engineering Manager at a manufacturing company with 1,001-5,000 employees
Real User
We can do both block and file storage on one unit without purchasing a separate device.
Pros and Cons
  • "It is definitely one of the most robust, solid, well-performing products that I have dealt with. It is set it and forget it, which is pretty amazing."
  • "We do a lot of VMware. It only integrates with VMware in one way, which is virtual volumes. I don't really have any visibility on anything else. From VMware, I can't look into Unity. From Unity, I can't look into VMware unless I am using virtual volumes, where they integrate together happily, but we are not using that. I would like better integration for non-virtual volume VMware use."

What is our primary use case?

We use it for block storage for our entire VMware environment, which runs Windows, Exchange, and SQL Server. The Unity also provides block storage for bare metal Windows Server that run our backup software. We also use file storage primarily to store images.

I use it with three projects that I directly work with. Each of those projects has 80 to 100 virtual servers. We have sysadmins who are dedicated to each project and do all the admin tasks, like checking VMs, servers, storage, etc. There is a larger team of five or six systems engineers who backstop all three of those projects. We focus on architecting and configuring any servers, storage, and networking. We may also be called in to resolve performance concerns.

How has it helped my organization?

Unity/Unity XT is significantly more user friendly than VNX.

What is most valuable?

We can do both block and file storage on one unit. For our projects, we use both of those functions. This is a key feature for us, along with very solid, predictable performance.

What needs improvement?

We use VMware in a number of projects but there isn't very good visualization of the storage from VMware or vice versa. I'm hopeful this improves in the follow on product, PowerStore.

For how long have I used the solution?

I have been using this solution for the past seven years, previously at Dell and three years with my current company.

What do I think about the stability of the solution?

Stability has been very good, even the older models of Unity are quite good. The non-XTs and the XTs have been absolutely stable. We have had a couple of small hardware glitches, e.g., I have had to replace an LCC. That is literally it over the last three years.

What do I think about the scalability of the solution?

This is a newer model for us. Out of the three projects that I have worked on, two of them are using the older model and the XT is primarily in another project. We have tons of scalability in it. We have a whole rack dedicated to Unity, and it is pretty much empty. We have probably close to a petabyte of storage in there, and it is still pretty much empty. Scalability looks really good.

Where we would run into a scalability problem, we are going to do a lot of image storage, and that doesn't compress well. So, flash drives wouldn't really help us. We need a big, scalable object storage system. That is where Isilon comes in. We have about three and a half petabytes of Isilon at each of that project's sites.

How are customer service and support?

The technical support has been really great. I have never had a problem that they were not able to get to the bottom of pretty quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We do have Dell EMC SC storage, which is very simple and straightforward, which is good for our small remote locations. However, it doesn't have the performance or features that the XT would. As far as block storage, Unity XT is probably the best bank for the buck for us because we can get block and file storage in one package. We don't have to buy a separate Isilon for object storage.

Including VNX, SC, and Unity/Unity XT, Dell EMC has provided all the storage solutions at the company for the last 20 years. 

How was the initial setup?

The initial setup was super easy for the most part. 

I will note one issue. This might be on the sales team, but we had a need for encryption that I am sure we mentioned. However, the Unity that showed up at our data center did not have the licenses for encryption at rest. I would love to see Data At Rest Encryption (D@RE) be just the default since I can't imagine anyone wouldn't want it at this point. It would have made life easier for me. I definitely had to completely wipe out an array three days after we set it up, because it didn't have encryption, then redo it with a new license.

What about the implementation team?

Vendor did initial install. I reinitialized it and did the final install.

What was our ROI?

There are cost savings from having a single solution that does both file and block storage.

What's my experience with pricing, setup cost, and licensing?

Pricing could always be better. Dell likes to charge a premium price for these products.

I would say the major complaint with pricing is that Dell EMC comes to us and gives us a an initially high price. We usually need to go back and forth to negotiate the price to a more reasonable level. We are not going to just say, 'Yes,' because we are out of time." 

I don't know if the discounting structure needs to be better or more consistent. 

Having worked at Dell EMC previously, I know they have discount floors, etc. I just wish they would note, "This company gets a 55% discount." Just be consistent with it. Company-wide, we buy all our storage from them. They should be able to give us something a little more structured.

Which other solutions did I evaluate?

In one project, we needed more scalability that the Unity can provide so we are using Dell EMC Isilon for it. In that case, I needed multiple PB of object storage.

Otherwise, we have not looked at much else. In the future, however, we will probably transition to Dell PowerStore.

What other advice do I have?

I would rate it as nine out of 10. It is definitely one of the most robust, solid, well-performing products that I have dealt with. It is set it and forget it, which is wonderful for my piece of mind.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Storage Engineer at a energy/utilities company with 10,001+ employees
Real User
Enables us to reduce our physical footprint in the data center by replacing older systems
Pros and Cons
  • "When I have an issue and need technical support, I reach out to them either through chat or by submitting a service request, and the response is good."
  • "One area of improvement is replication. We are also using Oracle virtual machines, and when you are using systems from other vendors, the process of replicating from Unity through OLVM is more laborious than when we were using VPLEX."

What is our primary use case?

We use Unity solutions for our data center operations as a primary storage environment.

How has it helped my organization?

We were able to retire all our VNX systems and reduce the footprint in the data center. The Unity systems can scale up quickly, so we use less space in the data center if we employ more Unity systems than the old VNX systems.

What is most valuable?

Unity is scalable and you can configure it quickly. 

What needs improvement?

One area of improvement is replication. We are also using Oracle virtual machines, and when you are using systems from other vendors, the process of replicating from Unity through OLVM is more laborious than when we were using VPLEX. It takes a little more work when we are incorporating a third-party environment. 

For how long have I used the solution?

I've been at my current job for almost five years, and we have been using Unity that whole time.

What do I think about the stability of the solution?

I believe Unity is stable. However, we haven't used it for long, so I can't really know how stable it is until we have enough time to work with it.

What do I think about the scalability of the solution?

Scalability is one of Unity's biggest advantages. It looks like we're going to need to do a lot of expansion because any capacity we purchase gets consumed pretty fast. We'll have to increase our footprint on Unity.

How are customer service and support?

I rate Dell EMC support 10 out of 10. They respond rapidly and do a good job. When I have an issue and need technical support, I reach out to them either through chat or by submitting a service request, and the response is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My company was using EMC Symmetrix. They moved from Symmetrix to Dell EMC VNX and then Unity. They have not done any other evaluations of other vendors aside from EMC.

How was the initial setup?

Implementing Unity was straightforward. We were able to move through the process of setting up the systems based on the procedure the vendor provided without any problems. Once we got started, I think it was just a couple of days. 

What about the implementation team?

The company purchased a support contract, so we worked with Dell EMC to deploy the system.

What was our ROI?

We just deployed these new Unity systems a couple of months ago, so we haven't had an opportunity to assess the cost savings yet. As we continue moving ahead, we'll be able to do that. The company is scaling up Unity, so if they are willing to scale up quickly, they like the product, and there is something advantageous to the systems. Whether in terms of money or performance, they seem to be getting some value from the systems.

What other advice do I have?

I'll rate Dell EMC Unity nine out of 10. It's a great, scalable product that performs well. Out of many options, it would be my first choice.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
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Buyer's Guide
Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.