We use it for the hosted data store in VMware environments. I also work with it as a solution itself.
IT Infrastructure & Data Center Operation Engineer at Ministry of Communications and Information Technology (MCIT), Egypt
Easy to use and manage, but they need to improve the controller
Pros and Cons
- "It's easy to use, easy to manage, easy to troubleshoot, and the process support is good."
- "We need to improve the controller to work as active-active. We also need to improve the snapshot on the Unity site."
What is our primary use case?
What is most valuable?
It's easy to use, easy to manage, easy to troubleshoot, and the process support is good.
We can run our environment as we need and run it in the whole flash. Unity is dynamic. We can only save the usable capacity on Unity.
What needs improvement?
We need to improve the controller to work as active-active. We also need to improve the snapshot on the Unity site.
For how long have I used the solution?
I have been using Dell Unity XT for eight years.
Buyer's Guide
Dell Unity XT
June 2025

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856,873 professionals have used our research since 2012.
What do I think about the scalability of the solution?
It is a scalable solution. One engineer and one technician work on this solution.
How was the initial setup?
The initial setup is straightforward. The deployment takes three to four hours.
What about the implementation team?
The technical support team is fast and responsive.
What other advice do I have?
Overall, I would rate the solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Director at ComyMedia
Is scalable but is an expensive solution
Pros and Cons
- "It is scalable, and we usually recommend Dell Unity XT to small and medium companies."
- "It's an expensive solution, particularly for medium companies. One device costs about 30,000 euros. The support contract is quite expensive as well. We are currently looking for other lower-cost solutions."
For how long have I used the solution?
I've been working with this solution for about six to seven years. It is deployed on-premises and on the cloud.
What do I think about the scalability of the solution?
It is scalable, and we usually recommend Dell Unity XT to small and medium companies.
How are customer service and support?
I would rate technical support at eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
It takes about eight hours to get Dell Unity XT up and running. Fine tuning may take longer.
The installation can be managed by two people and the configuration by one person.
What's my experience with pricing, setup cost, and licensing?
It's an expensive solution, particularly for medium companies. One device costs about 30,000 euros. The support contract is quite expensive as well. We are currently looking for other lower-cost solutions.
What other advice do I have?
Overall, I would rate Dell Unity XT at six out of ten because it's an expensive solution.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Dell Unity XT
June 2025

Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
System Administrator at a mining and metals company with 1,001-5,000 employees
Impressive inline data reduction, but the UI could be more user-friendly
Pros and Cons
- "Inline data reduction is pretty impressive."
- "The user interface could be improved. The Dell Compellent user interface is fantastic, but the Unity user interface is, in comparison, pretty lousy. It's functional, and I can do what I need, but the Dell Compellent user interface is so much more intuitive and user-friendly."
What is our primary use case?
It's used for general storage or backup storage throughout the environment.
What is most valuable?
Inline data reduction is pretty impressive.
What needs improvement?
The user interface could be improved. The Dell Compellent user interface is fantastic, but the Unity user interface is, in comparison, pretty lousy. It's functional, and I can do what I need, but the Dell Compellent user interface is so much more intuitive and user-friendly.
I wish that the product had some more flexibility. It seems it's purposely designed to not have a lot of flexibility, and as a customer, I don't appreciate it.
For how long have I used the solution?
I have been using this solution for three years or so.
What do I think about the stability of the solution?
I've had some unexpected quirkiness, but for the most part, it's pretty good. Its stability is an eight out of ten.
What do I think about the scalability of the solution?
As long as you're buying the right product, it's probably an eight out of ten in terms of scalability. What you don't want to do is get locked into something you don't want. If you want a hybrid, such as a spinning disk in a solid state, you have to know that upfront. That's because some of the models restrict to only SSD. Later on or down the road, if you want the spinning disk for cold storage, it doesn't happen. You can't convert it. You have to get a different array or something else.
How are customer service and support?
Their technical support can be very good. It depends on who you get, but that's how it's with any support organization. The individual makes a difference, but generally, their support has been pretty good. The only thing that I don't like is that you sometimes have to wait to get to a support engineer, but they've gotten better at that.
How was the initial setup?
I would rate it a seven out of ten in terms of the ease of the setup.
What other advice do I have?
Overall, I would rate it a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Solution Architect at BARQ Systems
A main storage solution that works as a SAN and net storage
Pros and Cons
- "It is great because it can work as a SAN and net storage."
- "It is expensive, and the pricing could be better."
What is our primary use case?
We propose this solution when customers need to expand their workload or storage.
What is most valuable?
It is great because it can work as a SAN and net storage.
What needs improvement?
It is expensive, and the pricing could be better.
For how long have I used the solution?
We have been using this solution for three years, and most companies in Egypt partner with Dell EMC. It is the main storage solution that we sell to customers. It is deployed on-premises.
What do I think about the stability of the solution?
I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the scalability a nine out of ten, and we have more than 80 customers in Egypt.
What was our ROI?
There is a good ROI if the customer has critical applications and file storage.
What's my experience with pricing, setup cost, and licensing?
The licensing is included in the appliance, and I rate the licensing costs an eight out of ten.
What other advice do I have?
I rate this solution an eight out of ten and recommend it to others.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Manager Enterprise Solutions at Megaplus
Supports both protocols, highly stable, and straightforward setup
Pros and Cons
- "The most valuable feature of Dell Unity XT is its support of protocols for both block, and file levels. It has the features a store solution should have."
- "I rate the scalability of Dell Unity XT a nine out of ten."
What is our primary use case?
Dell Unity XT is used for almost all types of mid-range requirements, such as databases, virtualization, file services, and other applications, for example, exchange servers.
How has it helped my organization?
Dell Unity XT has unified storage which provides both blocks, and file protocols, which helps to get rid of separate storage for each purpose.
What is most valuable?
The most valuable feature of Dell Unity XT is its support of protocols for both block, and file levels. It has the features a store solution should have.
For how long have I used the solution?
I have been using Dell Unity XT for approximately five years.
What do I think about the stability of the solution?
The stability of Dell Unity XT is great. We have not received any complaints about errors or failures in deployments.
What do I think about the scalability of the solution?
We have more than 10 customers using Dell Unity XT. We are focusing on Dell PowerStore more because it is a newer product. We would like to convert our customers from Dell Unity XT to Dell PowerStore.
The scalability of Dell Unity XT is very good.
I rate the scalability of Dell Unity XT a nine out of ten.
How are customer service and support?
I rate technical support from Dell Unity XT a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
Dell Unity XT is straightforward to set up.
What about the implementation team?
One person can handle the configuration and deployment, but a helper is needed for rack mounting and cabling.
What was our ROI?
The features of Dell Unity XT allow support of both block-level and file-level protocols and provides a good return on investment because customers don't need to purchase separate storage systems for each protocol.
What's my experience with pricing, setup cost, and licensing?
The pricing of Dell Unity XT is good.
I rate the price of Dell Unity XT a nine out of ten.
What other advice do I have?
If a customer is considering implementing Dell Unity XT, I would advise them to also purchase the implementation from professionals to receive the best results.
I rate Dell Unity XT an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Owner at Digital Horizon
Effective data compression, reliable, and performs well
Pros and Cons
- "The most valuable features of Dell Unity XT are the data compression for all of our VMs up to four times and the performance is good."
- "The price of Dell Unity XT could improve."
What is our primary use case?
Dell Unity XT is used via iSCSI as a storage system for our infrastructure.
What is most valuable?
The most valuable features of Dell Unity XT are the data compression for all of our VMs up to four times and the performance is good.
What needs improvement?
The price of Dell Unity XT could improve.
For how long have I used the solution?
I have been using Dell Unity XT for approximately one year.
What do I think about the stability of the solution?
Dell Unity XT is a stable solution.
What do I think about the scalability of the solution?
The scalability of Dell Unity XT is good, it can scale well.
We have many VMs that are using the solution. We have plans to increase the usage of the solution.
How are customer service and support?
I have not used the support from Dell Unity XT.
Which solution did I use previously and why did I switch?
We used other Dell solutions prior to Dell Unity XT and we use Synology for more simple projects.
How was the initial setup?
The initial setup of Dell Unity XT is straightforward.
What about the implementation team?
We did the deployment of Dell Unity XT in-house. We have three engineers that do the maintenance and support of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of Dell Unity XT could improve. However, it is a one-time purchase.
What other advice do I have?
I rate Dell Unity XT a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
Data storage solution used for block storage to the cloud and facilitates archiving and backups
Pros and Cons
- "This is a tier-three solution and it gives us what we need for archiving and backups."
- "We have only used this solution for less than one year so I don't have any improvements suggestions yet."
What is our primary use case?
We use this solution for block storage delivery to the cloud.
How has it helped my organization?
This solution provided us with the capability to manage expiring equipment that we didn't have before.
What is most valuable?
This is a tier-three solution and it gives us what we need for archiving and backups.
What needs improvement?
We have used this solution for less than one year so I don't have any improvement suggestions yet.
For how long have I used the solution?
I have used this solution for less than one year.
How are customer service and support?
The technical support for this solution is good. I would rate it an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have previously used HPE 3PAR 7400. We switched over to Dell Unity because 7400 was being retired and did not offer two-factor authentication. The biggest difference between the two solutions is security and Dell is offered at a lower price point.
How was the initial setup?
The initial setup was straightforward. Deployment took less than two days. However, to get all the paperwork through the government officials took about six weeks.
Which other solutions did I evaluate?
We evaluated HPE Nimble.
What other advice do I have?
Generally, one person is required to do the maintenance. There are eight of us that can do the maintenance in our company. Overall this solution provides exactly what we needed, which is fiber channel block storage in the cloud.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
High performance, simple installation, and proactive support
Pros and Cons
- "The solution overall has high performance."
- "Having more artificial intelligence tools built into the solution would be a great benefit. This would allow us to see more about the workloads and higher visibility, such as performance degradation."
What is our primary use case?
We are using Dell EMC Unity XT for our Oracle EBS on-premise ERP solution for storage. Primarily, for our database needs. We are quite happy with the performance of our SQL Server. 70% of OLTP and 30% reporting is the workload on that particular storage.
What is most valuable?
The solution overall has high performance.
What needs improvement?
Dell EMC Unity XT improvement point should be in the area of enhancements or innovation. It would be a benefit to have some kind of intelligence built into the solution with respect to the workload of their firmware. For example, if Dell EMC Unity XT is running an Oracle load or SQL application, we have to do other functions on it, find self remedies, or find self alerts to allow the administrator of the database to good insight into what exactly is happening in the storage layer. We are using different tools to retrieve partial information from the storage.
Having more artificial intelligence tools built into the solution would be a great benefit. This would allow us to see more about the workloads and higher visibility, such as performance degradation.
For how long have I used the solution?
I have been using Dell EMC Unity XT for approximately 20 years.
What do I think about the stability of the solution?
The Dell EMC Unity XT 450F is in production in our organization for the last three years, we have not faced any problems. The new version has been quite stable.
We are quite happy with the performance. The workload we are receiving on this storage solution is 70% for OLTP and 30% for reporting.
What do I think about the scalability of the solution?
We have found the solution to be very scalable. We are in the process of receiving more enclosures that to increase the storage capacity.
We have approximately 1,500 users across the country that are using Dell EMC Unity XT and an additional 200 indirect users using it.
How are customer service and support?
The technical support team from Dell EMC Unity XT has a proactive approach. We don't need to worry about what is going wrong we have them to support us. We have not to need to contact them frequently. They contact us in case of any alert that comes.
Which solution did I use previously and why did I switch?
We have not used a solution previously.
How was the initial setup?
The installation of Dell EMC Unity XT is not difficult. You only need to do the rack mounting and plug it into the environment. However, configuring it for the application is quite tedious because it doesn't have any built-in templates for different workloads. Installation is plain and the solution is not a challenge but configuring it for the workload is the challenge.
The time it took for the implementation to have the solution to a level we can use for production was approximately 48 hours.
What about the implementation team?
We had support to do the implementation, we did not do it ourselves. We had a couple of engineers from Dell do the implementation and we managed the solution using our onsite team.
What's my experience with pricing, setup cost, and licensing?
There is not a license required for the use of the solution. We purchased a maintenance contract.
Which other solutions did I evaluate?
We did a thorough evaluation of other solutions and it was clear after the performance evaluation, Dell EMC Unity XT was the best choice. We did a migration of Oracle Storage to different storage. There are other commercial advantages with Dell.
What other advice do I have?
I would highly recommend Dell EMC Unity XT to others. I have experience with several sorts of workloads.
I rate Dell EMC Unity XT a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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