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Management Information System Officer at a mining and metals company with 501-1,000 employees
Real User
Sep 8, 2022
Beneficial data duplication, high availability, and proactive support
Pros and Cons
  • "The most valuable feature of Dell Unity XT is data duplication. Additionally, the management interface is simple, and is not a hassle using it. You don't need too much to learn or to be familiarized with it."
  • "Dell Unity XT could add a unit-to-unit replication. We haven't seen that because we don't have an additional one to test. However, it is not an improvement, but something that we would like to have visibility on how it's done or how it works."

What is our primary use case?

Dell Unity XT is used for data storage at a data center.

How has it helped my organization?

Dell Unity XT has improved our organization's performance. We have seen reduced management times.

What is most valuable?

The most valuable feature of Dell Unity XT is data duplication. Additionally, the management interface is simple, and is not a hassle using it. You don't need too much to learn or to be familiarized with it.

What needs improvement?

Dell Unity XT could add a unit-to-unit replication. We haven't seen that because we don't have an additional one to test. However, it is not an improvement, but something that we would like to have visibility on how it's done or how it works.

Buyer's Guide
Dell Unity XT
December 2025
Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell Unity XT for approximately two years.

What do I think about the stability of the solution?

Dell Unity XT is a very stable and reliable solution. We can leave the solution alone for a month without needing to check on how the unit is operating, or if there are problems. We realized the benefit of using the solution in approximately one year of use.

What do I think about the scalability of the solution?

The scalability of Dell Unity XT is good because during the period of one year we noticed we had the need to add more and more systems, and more components to it and we were able to do it with no hassle. We do not plan to increase our usage.

We have approximately 500 endpoints using this solution.

How are customer service and support?

The support from Dell Unity XT is good. They actively monitor the units. They have called us up when they have lost connection to one of the units to then take action. We have not had any issues to have needed to contact the support directly.

I rate the support of Dell Unity XT a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I was previously using HP High-Performance Unit Storages. There was a need to purchase a new unit because we were struggling with the resources, performance, support, and other aspects. The best solution that was on offer that came to us was Dell Unity XT. The company decided to move to it and buy the full flash version to support all the applications that we have on-site.

How was the initial setup?

The initial setup of Dell Unity XT was straightforward because we had Dell representatives involved with our team. 

We had to do a migration because we wanted to ensure that there was no downtime during the migration process from the old solution to the Dell Unity XT.  To complete everything live without the business noticing that something is going on in the background. 

You cannot have two groups of equipment that are deployed at the same time. For example, the host, storage, and switches. We had to ensure that everything is deployed, updated, and then do the connections between the two solutions and start with the migrations.

What about the implementation team?

We use Dell representatives for the implementation of the solution. We ended up doing the configurations ourselves without needing the support. 80 percent of the deployment we did ourselves. We had two people involved in the deployment and the solution has not required any maintenance so far.

We deployed not only the one Dell Unity XT but a bunch of them. It took us approximately one week for everything to be finished. Additionally, we deployed some hosts, switches, and other systems.

What was our ROI?

We have received a return on investment using Dell Unity XT.

We were able to solve the performance issues we were having. Our core communications and infrastructure is dependent on these units. The fact that all of the systems that we have improved significantly in terms of performance. The organization has benefited or is happy with the investment they've done at this point.

We have received a full return on investment from using the solution for three to four years.

What's my experience with pricing, setup cost, and licensing?

The price of Dell Unity XT is reasonable. However, if you are buying a custom solution, it can come at a considerable price. 

If you want to scale or add additional components, this is where the price starts to spike or become very complicated and expensive. If you purchase the components separately they can cost a lot.

Which other solutions did I evaluate?

We did not evaluate other solutions before choosing Dell Unity XT.

What other advice do I have?

My advice to others would be for them to purchase the solution urgently if they need a backup solution.

I rate Dell Unity XT a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Real User
May 10, 2022
Data storage solution used for block storage to the cloud and facilitates archiving and backups
Pros and Cons
    • "This is a tier-three solution and it gives us what we need for archiving and backups."
    • "We have only used this solution for less than one year so I don't have any improvements suggestions yet."

    What is our primary use case?

    We use this solution for block storage delivery to the cloud.

    How has it helped my organization?

    This solution provided us with the capability to manage expiring equipment that we didn't have before.

    What is most valuable?

    This is a tier-three solution and it gives us what we need for archiving and backups.

    What needs improvement?

    We have used this solution for less than one year so I don't have any improvement suggestions yet.

    For how long have I used the solution?

    I have used this solution for less than one year. 

    How are customer service and support?

    The technical support for this solution is good. I would rate it an eight out of ten. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have previously used HPE 3PAR 7400. We switched over to Dell Unity because 7400 was being retired and did not offer two-factor authentication. The biggest difference between the two solutions is security and Dell is offered at a lower price point. 

    How was the initial setup?

    The initial setup was straightforward. Deployment took less than two days. However, to get all the paperwork through the government officials took about six weeks.

    Which other solutions did I evaluate?

    We evaluated HPE Nimble.

    What other advice do I have?

    Generally, one person is required to do the maintenance. There are eight of us that can do the maintenance in our company. Overall this solution provides exactly what we needed, which is fiber channel block storage in the cloud.

    I would rate this solution a seven out of ten. 

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Dell Unity XT
    December 2025
    Learn what your peers think about Dell Unity XT. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
    879,422 professionals have used our research since 2012.
    ITmanager10038 - PeerSpot reviewer
    IT Infrastructure & Data Center Operation Engineer at a comms service provider with 1,001-5,000 employees
    Real User
    Top 10
    Jan 10, 2022
    Easy to install and set up, managed using a single console, and good technical support
    Pros and Cons
    • "The setup and installation procedures are easy."
    • "The reporting should be better. In other systems, you can create many different kinds of reports but this is not the case with Dell."

    What is our primary use case?

    I work as an integrator and this is one of the products that I have implemented in different locations. Most customers choose this product because they want to have faster storage. The XT series is all-flash, so it's fast.

    I recommend it for ERP systems and for people running Oracle Database. I have implemented both of these. Most applications these days are implemented in a VM environment with a Hypervisor, and this product is well suited for virtualization.

    What is most valuable?

    The setup and installation procedures are easy.

    The management is done using a single console, which is good. You don't have to use a separate VM to manage the storage.

    The most valuable feature of Dell storage systems is the tiering. However, with an all-flash system, there is no tiering.

    What needs improvement?

    The monitoring capabilities should be improved.

    The reporting should be better. In other systems, you can create many different kinds of reports but this is not the case with Dell.

    Dell Unity is going out of support soon, which is bad. They should continue to support it, rather than have it end after five years.

    For how long have I used the solution?

    I have been working with the Dell EMC Unity XT series for three years.

    What do I think about the stability of the solution?

    Unity had a lot of trouble with stability in the beginning, but it is stable now.

    What do I think about the scalability of the solution?

    This is a scalable product. I have set up the device in a lot of different locations.

    How are customer service and support?

    The Unity technical support is very good.

    Which solution did I use previously and why did I switch?

    I have also implemented Dell EMC PowerStore and Unity is better. The PowerStore had a lot of issues when I deployed it.

    I also work with HPE 3PAR and I find that it has better monitoring capabilities, a better GUI, and better reporting. Reports with different views can be exported. In Dell products, the reporting is not as good

    With 3PAR, there is another appliance required to operate the storage but with Dell, it's good because you can manage it from the same console. You don't need another VM to manage the storage.

    How was the initial setup?

    The initial setup is very easy to do and there are no prerequisites.

    Installing the license is easy. You just have to download it from the portal.

    Upgrading the product is also easy to do.

    What other advice do I have?

    This is a great storage solution and a product that I recommend. That said, it's not perfect. More can be done from Dell to improve the Unity series.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
    PeerSpot user
    CIO at a healthcare company with 1,001-5,000 employees
    Real User
    Jan 3, 2022
    The dashboard gives me a quick reference on my monitor as to what is using what bandwidth
    Pros and Cons
    • "I like how it separates the iSCSI drives from the standard shares. It has two different routes to it. I know most of the other solutions do this, but I just like the way that Dell EMC does it."
    • "It could go faster. Make it bigger, better, and faster at a lower price, and I am there."

    What is our primary use case?

    We use it for user shares and VMs.

    We have 200 people using it in our organization.

    What is most valuable?

    The snapshotting is slick.

    I like how it separates the iSCSI drives from the standard shares. It has two different routes to it. I know most of the other solutions do this, but I just like the way that Dell EMC does it.

    I like the dashboard, which gives me a quick reference on my monitor as to what is using what bandwidth.

    What needs improvement?

    It could go faster. Make it bigger, better, and faster at a lower price, and I am there.

    For how long have I used the solution?

    Our solution is four- to five-years-old. We use it every day.

    What do I think about the stability of the solution?

    I have never had any stability issues. It has been solid and stable. The dual platform, i.e., how it sits one head on top of the other, has been rock-solid. I have never had an issue with it.

    I have noticed there is another version that has come out.

    What do I think about the scalability of the solution?

    I haven't scaled it yet. The way that I set it up was half the drive bays are being used. When I do need to scale up, I am just going to duplicate the other half of the drives, stick them in there, and then spin them up.

    How are customer service and support?

    The technical support is good and quick.

    I would like a little faster response, but I don't think that their response is really that slow. They respond fairly quickly, at least fast enough for most issues. If it was an emergency issue, it might be different, as they probably would move it up the ladder anyway.

    How was the initial setup?

    It is a little bit of a pain at first to set up the snapshotting. However, once it is set up, and you figure it out, it is not that bad.

    What about the implementation team?

    I needed one of the specialists to set it up initially, which is not surprising because the solutions are a pain in that way. Some of the menus, and how it is at first, are a little awkward. It takes a little while to get used to, then it all starts to make sense.

    What's my experience with pricing, setup cost, and licensing?

    I liked the price point when we purchased it.

    Which other solutions did I evaluate?

    I don't know what other units have that Unity doesn't have. Though I would say to them, "Keep up with your competition."

    What other advice do I have?

    Look at it online. If you can get a demo version in-house, give it a shot.

    If you need to keep data safe and make sure it doesn't go anywhere, Dell EMC Unity is a good way to go.

    I would rate them as nine out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Senior Systems Engineer at a financial services firm with 1,001-5,000 employees
    Real User
    Jan 3, 2022
    Easy to use and we can add LUNs or space without interruption to end-users
    Pros and Cons
    • "We're able to access it from just about anywhere, as long as we have access to a browser. That feature is really neat because sometimes we will go to a different data center or a different site, and if we need to access it to see a LUN or to see any type of storage, we can do that. That's one of the big takeaways with Unity."
    • "I would like it to be a little bit easier to contact support. We can contact support, but we have to go through a phone tree. We get routed to different places. I might call support to say that I need a drive replaced and get transferred to three different groups before I get to the group I actually need."

    What is our primary use case?

    Unity is utilized primarily for our vSphere/vCenter environment. It is where we keep all of our data stores and all of our LUNs and anything to do with our vSphere environment. We really don't usually assign any LUNs directly to servers.

    How has it helped my organization?

    We have a large cluster environment and these are active clusters. There are times where the SQL cluster environment starts to get full and it's really easy to add a LUN or space without interruption. The customer is not even aware that the volume is about to run out of space. We can always just add more space and do data recovery for DRs without the customer's knowledge.

    What is most valuable?

    One of the features that I find most valuable is that it is easy to access. We're able to access it from just about anywhere, as long as we have access to a browser. That feature is really neat because sometimes we will go to a different data center or a different site, and if we need to access it to see a LUN or to see any type of storage, we can do that. That's one of the big takeaways with Unity.

    For how long have I used the solution?

    The solution has been around in our environment for about five years. I've only been exposed to it for the past year and a half.

    What do I think about the stability of the solution?

    My impression of the stability is all positive.

    What do I think about the scalability of the solution?

    We can always add more storage or more devices or more disks. There's always room for growth and it's easy to implement.

    This is our primary source of storage and we plan to increase our usage. There's an objective coming in 2022 to increase storage. We have several terabytes and we are constantly chewing that up so there is an effort underway to expand.

    How are customer service and support?

    I would like it to be a little bit easier to contact support. We can contact support, but we have to go through a phone tree. We get routed to different places. I might call support to say that I need a drive replaced and get transferred to three different groups before I get to the group I actually need.

    Once we are able to get in touch with someone, and we have an engineer working with us, it's great the way they follow up. They constantly keep in touch with us whenever we have issues. They help schedule any type of upgrades and get them implemented. Overall, support has been very helpful.

    And anytime there are notices of updates and upgrades, support keeps us involved and engaged.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We went to the Unity because of cost. I wasn't involved in the purchase of it, but the VPLEX maintenance was getting costly and it felt like the Unity was newer technology. The technology was better, the interface was better, interacting with it was better. It is a lot easier to use than the VPLEX. We figured it was a better solution than what we had and one that gave us more flexibility

    How was the initial setup?

    The initial setup was straightforward. It was very easy to set up.

    Ours was a pretty large deployment. The Unity replaced our VPLEX environment so when we put the Unity in we had to do a lot of migration conversion from VPLEX to Unity. That was a process because we had a lot of VMs and data stores move. It took us about a day and a half to do everything.

    We have five engineers who work on it, or who actually touch it or provide hands-on support for it. As far as the end-users go, we have about 500, and they have no idea they're on a Unity. What they know is that when they pull their machines up, they have storage and data.

    What about the implementation team?

    We used CDW. Our experience with them was outstanding. They're great. I have no issues at all. CDW just did an outstanding job.

    What was our ROI?

    The return on investment is in the fact that it meets all of our storage needs and in the ease of expanding it. It's also seen through the fact that we can work on the environment without interruption to the end-user.

    What other advice do I have?

    Do your due diligence. Check it out to see if Unity is something you can use for your environment. It is definitely worth looking into. Give it a try.

    As far as the solution's functionality goes, I see no areas in need of improvement. Everything is functioning completely adequately. I have no complaints and no issues. I have no negative feedback. The implementation was easy and straightforward. Doing our recovery points is pretty straightforward. It is easy to access through a browser. We can add and remove LUNs on-the-fly with no impact at all to our environment.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Customer support engineer at a financial services firm with 1,001-5,000 employees
    Real User
    Mar 12, 2023
    A unified storage solution with good performance
    Pros and Cons
    • "I like that the performance is very good."
    • "It would be better if there were more integrations."

    What is our primary use case?

    I provide support for these storage products.

    What is most valuable?

    I like that the performance is very good.

    What needs improvement?

    It would be better if there were more integrations.

    For how long have I used the solution?

    We have been using Dell Unity XT for two and a half years. 

    What do I think about the stability of the solution?

    Dell Unity XT is a stable solution.

    What do I think about the scalability of the solution?

    Dell Unity XT is a scalable solution. 

    How are customer service and support?

    Technical support is very good. The response from technical support was very good.

    How was the initial setup?

    Depending on the hardware, it takes about three to four hours to deploy this solution. 

    What about the implementation team?

    We sometimes use third-party help because we are facing many hardware issues.

    What's my experience with pricing, setup cost, and licensing?

    We have to apply for a license for each system. 

    What other advice do I have?

    On a scale from one to ten, I would give Dell Unity XT a nine.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    GeorgeKaravitis - PeerSpot reviewer
    Owner at a financial services firm with 51-200 employees
    Reseller
    Top 20
    Sep 3, 2022
    Effective data compression, reliable, and performs well
    Pros and Cons
    • "The most valuable features of Dell Unity XT are the data compression for all of our VMs up to four times and the performance is good."
    • "The price of Dell Unity XT could improve."

    What is our primary use case?

    Dell Unity XT is used via iSCSI as a storage system for our infrastructure.

    What is most valuable?

    The most valuable features of Dell Unity XT are the data compression for all of our VMs up to four times and the performance is good.

    What needs improvement?

    The price of Dell Unity XT could improve.

    For how long have I used the solution?

    I have been using Dell Unity XT for approximately one year.

    What do I think about the stability of the solution?

    Dell Unity XT is a stable solution.

    What do I think about the scalability of the solution?

    The scalability of Dell Unity XT is good, it can scale well.

    We have many VMs that are using the solution. We have plans to increase the usage of the solution.

    How are customer service and support?

    I have not used the support from Dell Unity XT.

    Which solution did I use previously and why did I switch?

    We used other Dell solutions prior to Dell Unity XT and we use Synology for more simple projects.

    How was the initial setup?

    The initial setup of Dell Unity XT is straightforward.

    What about the implementation team?

    We did the deployment of Dell Unity XT in-house. We have three engineers that do the maintenance and support of the solution.

    What's my experience with pricing, setup cost, and licensing?

    The price of Dell Unity XT could improve. However, it is a one-time purchase.

    What other advice do I have?

    I rate Dell Unity XT a nine out of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1851864 - PeerSpot reviewer
    Works at a media company with 10,001+ employees
    Vendor
    May 9, 2022
    Hybrid storage solution that is cost effective and offers end to end functionality for servers, backups and storage
    Pros and Cons
    • "Using this solution has meant that I do not need to look for different partners to provide me with solutions like a backup service. Dell provides end to end solutions."
    • "This solution could be improved by offering containerization. This is something many of my customers are looking for."

    What is our primary use case?

    We use this solution for customers who are looking for a cost-effective option that provides an end-to-end solution for servers, backups, and storage.

    What is most valuable?

    The unified storage feature is valuable because it means my customers don't require the setup of a separate mass. They can use the existing storage system as a mass.

    Using this solution has meant that I do not need to look for different partners to provide me with solutions like a backup service. Dell provides end-to-end solutions.

    What needs improvement?

    This solution could be improved by offering containerization. This is something many of my customers are looking for. 

    I have a limited budget for IT solutions so it would be great to provide Dell's solutions at a lower cost. 

    For how long have I used the solution?

    I have been using this solution for five years. 

    What do I think about the scalability of the solution?

    This is a scalable solution. 

    How are customer service and support?

    I would rate the customer service for this solution an eight out of ten. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have previously used HPE. HPE only offers hardware and so we needed to find a cloud-based solution. 

    What's my experience with pricing, setup cost, and licensing?

    From a pricing perspective, this solution is comparable to others on the market. 

    What other advice do I have?

    This solution requires regular maintenance from a dedicated team. 

    I would rate this solution a seven out of ten. 

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2025
    Product Categories
    All-Flash Storage
    Buyer's Guide
    Download our free Dell Unity XT Report and get advice and tips from experienced pros sharing their opinions.