We performed a comparison between Office 365, TeamViewer, and Webex based on real PeerSpot user reviews.
Find out what your peers are saying about Dropbox, Microsoft, Google and others in Content Collaboration Platforms."There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right."
"As an email provider, I believe Office 365 is the best email provider."
"It is stable."
"The most valuable feature of this solution is the integration."
"Quarantine email alerts to users to allow the email to their inbox (tricky but handy) - tricky if one doesn't have third-party email security, handy if one has got good third party email security)."
"The most valuable feature of Office 365 is that it has many solutions bundled together."
"Reliable without any glitches."
"There are no more server and hardware operational costs and downtime, updates, etc. for all the workloads available. Newer features and updates are available immediately. Can be managed from a single web interface. Cloud-based, so same experience for all users, regardless of location."
"The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access."
"TeamViewer is a scalable solution."
"We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple."
"TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."
"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
"The most valuable feature of TeamViewer is its ease of use and beneficial remote access."
"I have been satisfied with TeamViewer overall."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"It's a nice tool for virtual meetings and I'm satisfied with its performance."
"The chat and meeting scheduling features in Webex are most valuable for our team's productivity."
"The most valuable features are video conferencing, the integration with Outlook, and scheduling meetings."
"The tool simplifies our work by allowing us to have hybrid meetings instead of always meeting in person, which saves time in organizing these meetings. It also offers good video quality."
"The solution is user-friendly."
"The stream is very smooth. That's what I like about Webex. Other video conference solutions like Zoom sometimes freeze and get buggy, but Webex doesn't."
"Doing presentations on the solution is very good. There isn't much they could do to improve this aspect. It's excellent."
"I never had any issues with the stability of the product. Stability-wise, I rate the solution a ten out of ten."
"Integration with other platforms can be improved."
"They should do more testing before product releases."
"I would like to see better integration with Teams, and better usability with SharePoint."
"In terms of improvement, it should have tutorials when you first have the opportunity to use it, to be able to really learn it."
"Using Office 365 is not that flexible on some mobile devices, like Android."
"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."
"I rate the support of Office 365 a four out of five."
"The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command."
"The performance could always be better."
"It becomes complicated to switch from one monitor to another for different windows."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"The security could improve in TeamViewer."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."
"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."
"Sometimes the call quality is not that great. When you call in, especially in an international situation, or if you have people calling from different continents or geographical locations, there can be issues with the call itself."
"My company does a lot of international calls. For some countries they do not have their local number to call in, all they have is a 1-800 number which is quite hard to find. If they want to improve they should set up the local number to call in. What would be beneficial."
"The user interface is not easy to use."
"The solution could improve by having better integration with other platforms."
"Webex's stability could be improved."
"The WebEx interface is not as user-friendly as Zoom's. There is room for improvement there."
"The interface could be a bit more user-friendly."
"The solution could improve by having cross-platform compatibility. For example, if you wanted to have a call with someone with Microsoft Teams you could do it with Webex. Not everyone wants to use the same virtual meeting application."