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Venkatesh Koppula - PeerSpot reviewer
Tech Specialist at a tech services company with 51-200 employees
Real User
An easy-to-scale server monitoring solution that needs some improvement with stability and configuration
Pros and Cons
  • "The most valuable feature is that it provides network segregation for server monitoring."
  • "Zabbix is not easy to configure, and upgrading is also an issue."

What is our primary use case?

We mainly use it for server monitoring, like checking how much storage is available. For network devices, we use PRTG.

What is most valuable?

The most valuable feature is that it provides network segregation for server monitoring. The server selection is easy to use in Zabbix in comparison to PRTG. We want to move the Zabbix servers into PRTG. We use PRTG for network devices and Zabbix for server segregation for the initial days.

What needs improvement?

Zabbix is not easy to configure, and upgrading is also an issue. But for PRTG devices, we can configure it on our own within half an hour. Besides, Zabbix is not easy to understand. The interface we need to check and what steps are to be taken to do so needs clarification. The new joiners need help learning to utilize it as they need to check the steps individually. Also, there were graphs in the earlier version, but the present version has blocks and no graphs.

For how long have I used the solution?

I have been using this solution for four to five years.

Buyer's Guide
Zabbix
October 2025
Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,706 professionals have used our research since 2012.

What do I think about the stability of the solution?

There are some glitches with the stability. Currently, 30 servers are using it.

What do I think about the scalability of the solution?

It is easy to scale. It will have a few comments, and after running that, it will install. I would give it a seven out of ten.

How was the initial setup?

The initial setup of Zabbix is complex as it is installed on Linux machines. Besides, every package has to be installed individually. Even if one package is missing, it will not be installed. So everything needs to be checked. It's too much of a headache. The solution got deployed on the cloud.

What's my experience with pricing, setup cost, and licensing?

My company makes payments to Zabbix regularly, but I am not sure.

What other advice do I have?

I will rate this solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cesar Danecke - PeerSpot reviewer
IT Supervisor at HORSCH BRASIL
Real User
Top 20
Every new asset placed in the environment can be automatically detected
Pros and Cons
  • "Every new asset placed in the environment can be automatically detected, predicting human failures."
  • "Correlation of events would be a wonderful addition."

What is our primary use case?

  • Monitor network assets
  • Data links
  • Disk space
  • Physical servers
  • More than 1k virtual machines
  • Websites
  • Logins into automated systems

How has it helped my organization?

  • Assertive monitoring
  • Customized messages
  • Configurable screens
  • Division by teams
  • Customizable alerts
  • Automated call opening
  • Mobile connections
  • Iintegrations

What is most valuable?

The discovery functionality is most valuable. Every new asset placed in the environment can be automatically detected, predicting human failures.

What needs improvement?

The product is already great. Wanting something more could take the focus off the product. However, the correlation of events would be a wonderful addition.

For how long have I used the solution?

I have been using this solution for more than eight years.

What do I think about the stability of the solution?

We had no issues.

What do I think about the scalability of the solution?

There are no scalability issues. The components scale.

How are customer service and support?

We have not had any events that the team has not resolved.

The system has good documentation and a community full of talent. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have already used Nagios and PRTG. After using Zabbix, I did not try new tools. I adapted and believe it would be difficult to convert all the rules to another system.

How was the initial setup?

It is easy to deploy. The installation process is well-documented.

What about the implementation team?

The implementation was carried out by an internal team. We acquired knowledge by reading manuals.

What's my experience with pricing, setup cost, and licensing?

It is worth every cent to pay or even study to do your own installation.

Which other solutions did I evaluate?

I had very good references for Zabbix, but I did have a look at Pandora FMS and Nagios.

What other advice do I have?

I believe in the system's potential.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Zabbix
October 2025
Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,706 professionals have used our research since 2012.
reviewer1008675 - PeerSpot reviewer
Senior Project Manager at a university with 201-500 employees
Real User
A flexible solution with excellent data reporting
Pros and Cons
  • "The most valuable feature is the protocol to manage anything."
  • "An area for improvement would be the ease of doing aggregation from the value or different devices."

What is our primary use case?

My primary use case is switch and database monitoring.

What is most valuable?

The most valuable feature is the protocol to manage anything.

What needs improvement?

An area for improvement would be the ease of doing aggregation from the value or different devices.

For how long have I used the solution?

I have been using this solution for three to four years.

What do I think about the stability of the solution?

Zabbix is stable.

What do I think about the scalability of the solution?

This product is scalable.

How was the initial setup?

The initial setup was easy, and deployment took two to three months.

What other advice do I have?

This solution is very good for data reporting. I would rate this solution as ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1023354 - PeerSpot reviewer
Network Engineer at a tech services company with 51-200 employees
Real User
Beneficial reports, reliable, useful network overview
Pros and Cons
  • "I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN."
  • "The user web interface is a little bit too basic, we need to link Zabbix to Grafana to have more options, such as graphs and charts. The interface needs to be improved. Additionally, there could be better integration with Grafana API."

What is our primary use case?

Before the deployment of Zabbix, we experienced some delays on our internet connection, we decided to deploy it and we registered all our network devices, such as switches. We turned on the firewalls in Zabbix. We linked Zabbix to Grafana to receive a more accurate graph.

How has it helped my organization?

From the use of Zabbix, we are now able to see an overview of our bandwidth consumption, a direct view of what links are being used on our backbone switches, and if there is any unusual peak of traffic on our network devices. Before using Zabbix and Grafana, we didn't have any view of the results of our network. We used to connect individually to every single device and collect the data to analyze but now, we have the opportunity to see graphs and charts of all of the network metrics.

What is most valuable?

I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN.

What needs improvement?

The user web interface is a little bit too basic, we need to link Zabbix to Grafana to have more options, such as graphs and charts. The interface needs to be improved. Additionally, there could be better integration with Grafana API.

For how long have I used the solution?

I have been using Zabbix for a couple of months.

What do I think about the stability of the solution?

Zabbix is very stable. The resource consumptions are okay.

What do I think about the scalability of the solution?

I cannot give too much information about the scalability features because our test environment is not very large. We have a small environment of only some firewalls and switches. We have some servers also, but we did not register them on Zabbix.

We have two users that are using this solution, the CTO and the principal network engineer.

We do not have plans to increase the solution right now but in two years we will.

How was the initial setup?

The initial setup is straightforward.

I only needed to download the application and then deploy it in the VMware Workstation, that was it. Once the virtual appliance is connected to the network, it will automatically receive access via DHCP. Lastly, we use the interface to configure specific ports, the initial deployment is quite simple. 

The time it takes for the deployment takes only a few minutes.

What about the implementation team?

We only require one network engineer for the maintenance of the solution.

What was our ROI?

We have received a return on investment because the solution is free and any gains we make are profit.

What's my experience with pricing, setup cost, and licensing?

Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free.

What other advice do I have?

Zabbix is a good and very cost-effective product. It does its job very well. We downloaded it for performance monitoring and it's very effective.

I rate Zabbix an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer290277 - PeerSpot reviewer
IT Administrator at a aerospace/defense firm with 501-1,000 employees
Real User
Easy to use and manage but delivers too many false positives
Pros and Cons
  • "The solution is stable."
  • "The user interface could be better."

What is our primary use case?

The solution is primarily used for monitoring servers, printers, and network switches.

What is most valuable?

It's very easy to use and manage.

The solution is stable.

You can scale the product well.

There is a free open-source version of the solution.

What needs improvement?

I don't like to use the solution for the most part.

I get too many false positives. I get a problem one minute and then it's okay the next. That happens a lot. I hate that.

The user interface could be better.

The performance needs improvement.

For how long have I used the solution?

I've been using the solution for six years or so. I've used the solution for a while at this point.

What do I think about the stability of the solution?

I don't have any issues with the stability. The performance isn't great, however. That said, it doesn't crash or freeze. There aren't really any bugs. 

What do I think about the scalability of the solution?

The scalability is good. A company can easily expand it.

We have about five users who monitor it constantly. I no longer manage it myself. 

How are customer service and technical support?

I've never contacted technical support. I can't speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

I need to be able to monitor stuff and I can't monitor these things now, so I am using other products for it.

How was the initial setup?

The installation happened a long time ago. I can't recall what the implementation was like in terms of if it was complete or straightforward. 

You only need one person to handle the maintenance. 

What's my experience with pricing, setup cost, and licensing?

I'm using a free version. I do not pay any licensing fees.

What other advice do I have?

I'm a customer and an end-user.

I'd rate the solution at a seven out of ten.

I'm not sure if I would recommend the solution. I really don't like it as it generates a lot of false information. That said, it is a good monitoring solution, for what it's worth.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1600152 - PeerSpot reviewer
CEO at a marketing services firm with 11-50 employees
Real User
Good alerts and integration with third-party tools, but should support monitoring of ATM machines
Pros and Cons
  • "The integration with third-party tools and the alerts are most valuable."
  • "We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."

What is our primary use case?

We are using Zabbix just to monitor our small network out here.

What is most valuable?

The integration with third-party tools and the alerts are most valuable.

What needs improvement?

We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great.

For how long have I used the solution?

We have been using this solution for two or three years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable. We have two people who are using this solution.

How are customer service and technical support?

There are a lot of professionals and sites available, so we just get help from them.

Which solution did I use previously and why did I switch?

We were not using any other solution.

What's my experience with pricing, setup cost, and licensing?

It is reasonable.

What other advice do I have?

Our requirements are basic, and it is fulfilling them. I would rate Zabbix a seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lead at a manufacturing company with 10,001+ employees
Real User
Easy to manage, user-friendly, and new features added frequently
Pros and Cons
  • "The solution is open-source, easy to manage, and user-friendly making it easy for anyone to use."
  • "In an upcoming release, there should be automated reports which we are currently doing manually. For example, if we collect a report file every day and want to send it to a moderator for review. We are expecting this feature to come out soon but it would be valuable to have now."

What is our primary use case?

We use this solution for network and application monitoring.

What is most valuable?

The solution is open-source, easy to manage, and user-friendly making it easy for anyone to use.

Zabbix is always improving by adding more features and they have monthly announcements explaining the upcoming new features and functionality.

What needs improvement?

The automation could be improved.

In an upcoming release, there should be automated reports which we are currently doing manually. For example, if we collect a report file every day and want to send it to a moderator for review. We are expecting this feature to come out soon but it would be valuable to have now.

For how long have I used the solution?

I have been using this solution for approximately four years.

What do I think about the stability of the solution?

The solution is stable. They release major updates every two or three years with the minor changes being released every six months.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup is straightforward.

Which other solutions did I evaluate?

We have evaluated other solutions. 

What other advice do I have?

I rate Zabbix an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Junior Network Engineer at Easy Systems
Real User
Straightforward installation, high performance, but support could be improved
Pros and Cons
  • "The performance and bandwidth are valuable features."
  • "The performance reporting could be improved."

What is our primary use case?

We use this solution to monitor our network devices.

What is most valuable?

The performance and bandwidth are valuable features.

What needs improvement?

The performance reporting could be improved.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

The stability could be improved, there are some limitations.

What do I think about the scalability of the solution?

We have 11 people using this solution in my organization. We have four engineers and six technicians that do the implementation and maintenance of the solution.

How are customer service and technical support?

The technical support is good. However, the support could be more knowledgeable.

How was the initial setup?

The installation is straightforward and it took approximately one hour.

What about the implementation team?

We did the installation ourselves. However, I had to watch some video tutorials and view some PDF help files online to complete the installation.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and we pay annually for our license.

What other advice do I have?

I would recommend this solution to others.

I rate Zabbix a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Adilson Dombaxi - PeerSpot reviewer
Adilson DombaxiJunior Network Engineer at Easy Systems
Real User

The Zabbix is top because is fundamental easy to manager.

Buyer's Guide
Download our free Zabbix Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free Zabbix Report and get advice and tips from experienced pros sharing their opinions.