Our company is a financial organization and we use the solution to check connectivity, CPU utilization, and hard disk utilization for all of our servers. We monitor networks to learn traffic conditions. We use threshold features to compare servers or routers and find each server's size before it reaches 100%.
The solution is currently installed in our IT division. We have 6,000 employees, 50 divisions, and 500 servers. The solution monitors all firewalls including HCI, Check Point, Palo Alto, Cisco, and VMware.
The solution allows you to configure and customize how you want to collect information from servers or other systems. There are many options for any type of customization such as for servers, health checks, and traffic conditions.
The solution needs to add features for finding loopholes or problems and their root causes.
I have been using the solution for three years.
We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold.
Based on our use only, stability is rated a seven out of ten.
The solution is definitely scalable and you get those benefits with the commercial version. We are using the freeware version right now but plan to purchase or get the premium support from the OEM.
Technical support is not provided with the freeware version so we don't have any support activity with the OEM.
Another team member handles setup but it is not complicated.
We implement the solution in-house. First, we install the solution on a VM. Later, we manage the server and and install the VM there.
The solution is open source so it is free.
We also have been using WhatsUp Gold for ten years. Zappix is a Linux solution and WhatsUp Gold is a Windows solution.
We have a basic license for WhatsUp Gold and have purchased upgrades. In our country, there is no local expert tied with the OEM. The support team that is provided is not acceptable to us.
The solution, SolarWinds, and WhatsUp Gold are good for monitoring servers but lack the functionality to find problems or root causes for any system, application, or service.
ThousandEyes and AppDynamics find actual problems with networks, applications, or services. We are looking more at these products because our goal is to find all loopholes.
For example, the solution or WhatsUp Gold might identify a packet loss. But ThousandEyes or AppDynamics will drill to the highest problem such as the HTML or a Cisco network problem. This approach is much more interesting.
The solution is popular in any IT sector because it allows for any number of customizations.
Since we are using the freeware version, we do not know of other key features or how to use them. It is not necessarily the solution, but maybe instead our lack of knowledge.
Based on our use, the solution is rated a seven out of ten.