The primary use case is to resolve connection issues for my YouTube access.
IT Assistant at Hotel 2 Fevrier
Open-source, reliable monitoring that helped solve my connection problems
Pros and Cons
- "During my testing, the features that I like the most are that it can be integrated with my system, and it provides me with reports of all of my servers."
- "I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
What is our primary use case?
What is most valuable?
I am still exploring all of the features that this solution offers. At this time, I have only downloaded the system log and scripts.
During my testing, the features that I like the most are that it can be integrated with my system, and it provides me with reports of all of my servers. This allows me to know what is going on with my servers.
Also, I can create a script to download all of my configurations.
What needs improvement?
I don't know if I can remotely restart my servers or to know how a guest is doing on the server. I would like to remotely connect to the computer, and Zabbix doesn't have this capability.
I have to use another software such as Emperor to log into the computer to see what is going on with the servers.
I would like to see a RAS integrated with Zabbix for monitoring, also to be able to check the server and to have an automatic display to do what we need to do.
For how long have I used the solution?
We are in the testing phases of Zabbix. I have been testing it for three months.
We are currently deploying it on my VMware to test the product and see how it works. Once I have all of the skills and requirements, I can process it into a real deployment.
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What do I think about the stability of the solution?
Zabbix is a stable solution.
What do I think about the scalability of the solution?
I am currently the only user in my organization.
I plan to use Zabbix in the future, as it has helped me resolve my connection issue.
How are customer service and support?
I have not contacted technical support. When I have an issue, I research their YouTube channel and watch their videos.
You have to be patient. It helped to resolve the issues.
Which solution did I use previously and why did I switch?
Previously, I was using the PRTG Network Monitor. It's an expensive solution.
I chose Zabbix because it's a free edition, and I don't require a lot of monitoring. Also, I was limited.
How was the initial setup?
The initial setup was fine, it was simple.
For a proper installation, it can take up to two weeks.
What about the implementation team?
I completed the installation myself.
I installed the server, and then the client on the Windows machine to make the link.
What's my experience with pricing, setup cost, and licensing?
It's an open-source solution that can be used free of charge.
Which other solutions did I evaluate?
I have not tested any other solutions. I looked at most of the other products, but we have to pay for them.
To resolve a fixed problem, I would have asked the management to purchase the product, which would take time. Instead, I read the review and installed Zabbix directly to resolve my connection issue.
What other advice do I have?
I am also using this solution to help me with writing my master examination. I need to write something about this solution.
I would recommend this product to anyone who is interested in using it.
I would rate Zabbix an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Automation Lead at SoftServe Ltd.
Has good stability and scalability
Pros and Cons
- "Zabbix is both stable and scalable."
- "For us, the initial setup was complex"
What is our primary use case?
I implement Zabbix for large companies with over 5,000 employees.
What needs improvement?
In the near future, we are going to see integration with its cloud platform.
We would like to use it for RBI, for service and credibility reports for our manager and management staff, and we also hope to use it to deliver customer scripts, etc. Currently, because we monitor over 5,000 hosts and servers, we need to use open source.
For how long have I used the solution?
I have used Zabbix for the last five years.
What do I think about the scalability of the solution?
Zabbix is both stable and scalable. As I mentioned earlier, we scale more than 5,000 hosts.
How are customer service and technical support?
Currently, our own team provides support, but in the future, we may use Zabbix support.
Which solution did I use previously and why did I switch?
We also use Nagios, but we are going to stop using this solution as it has specific limitations that we require.
How was the initial setup?
For us, the initial setup was complex. We plan on integrating Zabbix with Prometheus and Grafana for a smooth relationship between dashboards.
What's my experience with pricing, setup cost, and licensing?
We purchased Zabbix for a good price, including support. It's cheaper than Datadog and ScienceLogic.
What other advice do I have?
On a scale from one to ten, I would give Zabbix a rating of nine, strictly because we would like to see better integration with mobile TeleCloud.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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December 2024
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SRE at Zscaler
Great user interface and network devices that are easy to configure
Pros and Cons
- "The features I found most valuable are the user interface and a wide range of network devices that are easy to configure."
- "I would like for this solution to be more cloud-friendly."
What is our primary use case?
Our primary use case is server and network monitoring.
What is most valuable?
The features I found most valuable are the user interface and a wide range of network devices that are easy to configure.
What needs improvement?
I would like for this solution to be more cloud-friendly.
For how long have I used the solution?
I have been using this solution for about one year.
What do I think about the stability of the solution?
I would rate the stability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.
Which solution did I use previously and why did I switch?
Previously, we used Splunk and we switched because the solution's pricing was too high.
How was the initial setup?
I would rate the initial setup process a seven, on a scale from one to 10, with one being the worst and 10 being the best. Our model of deployment is on-premises.
What other advice do I have?
This solution was used by 200 people in our company.
I would rate this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Engineer of Telecommunication at Gold Telecom
Improved design, easy to learn, and open-sourced
Pros and Cons
- "The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white."
- "When using this solution in enterprise monitoring, you are able to see that there are some issues with equipment that could be causing a problem. Sometimes you want to make a root command that you do not want to be executed automatically. What we have tried to do is open an SSH session directly from the solution's interface but it is not possible."
What is our primary use case?
I use the solution for network monitoring. When I was in engineering school I used this solution and I found it really good. I wanted to bring the functionality of this solution to my community to show the engineers in my enterprise. There is not a lot of understanding of network monitoring and I am hoping to bring to them my knowledge.
What is most valuable?
The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white. If you are a new user it is very simple, you do not need to be highly technical to use it. You can rapidly learn how to use this solution.
What needs improvement?
When using this solution in enterprise monitoring, you are able to see that there are some issues with equipment that could be causing a problem. Sometimes you want to make a root command that you do not want to be executed automatically. What we have tried to do is open an SSH session directly from the solution's interface but it is not possible. I have heard from others that there are scripts that can manage this task easily but I have not figured it out. In the area of the solution where you write the command, it is not very user-friendly and could be improved. We want the ability to write commands and execute them manually.
Additionally, I would like the ability to be able to have network mapping for this solution. I use network mapping to monitor networks and there are not very many tools that are able to do it or if there is a tool, it is not easy.
The color scheme of the interface could improve by allowing more variations or user customization.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We have approximately 10 people using the solution in my company.
Which solution did I use previously and why did I switch?
In my community, we were previously using Nagios and Cacti.
What's my experience with pricing, setup cost, and licensing?
The solution is free. However, many open-sourced tools start out free but eventually start charging, I hope this solution stays free.
What other advice do I have?
I rate Zabbix an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Director at a tech services company with 1-10 employees
A free enterprise monitoring solution
Pros and Cons
- "It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."
- "Zabbix technical support is sold separately."
What is our primary use case?
The primary use case is the cost. Typically speaking, our customers have a plethora of tools and they find it very difficult to manage their business services with a selection of tools. In most cases, they're able to replace all of their tools with one — Zabbix.
We counsel groups and we recommend using Zabbix — we're a reseller.
We focus on Zabbix. When a customer needs it integrated with Microsoft, or ServiceNow, or other solutions, then we help them out from a consulting perspective. We focus on and we recommend Zabbix. Which is an enterprise monitoring solution.
I take care of sales and marketing.
If the customer requires integration, then there are easy ways of integrating Zabbix with JIRA, ServiceNow, ITSM, and all other sorts of different solutions.
What is most valuable?
The most valuable aspect of this solution is the fact that it is enterprise-level, scalable, and free.
Just being free isn't enough, obviously. You have to be able to respond to a considerable number of enterprise requirements and be secure. Security is part of the enterprise requirements. The fact that Zabbix can offer those things, and it's free, is why our customers choose it.
What needs improvement?
When our customers don't choose to go with Zabbix, it's usually been because they're looking for a solution that also contains mainstream AI, AIOps, if you wish. AIOps is a fully noted marketing buzzword, which can mean all sorts of things for different people. When I use that term, I'm talking about the requirement to analyze in-depth enterprise data. Zabbix is not an analytics platform.
We've never had any issue at all integrating Zabbix with any of the existing enterprise tools, whether it be ITSM, JIRA, or an analytics tool like Splunk — it's never been an issue. Their design team does a very good job allowing people to get access to the Zabbix database and to the Zabbix Schema, which defines the data that's stored in.
In the latest version, which is just about to be deployed, they are adding the capability of doing APM (Application Performance Monitoring). That's a feature that has currently been lacking — we'll have to see how it goes.
For how long have I used the solution?
I have been using Zabbix for one year.
What do I think about the scalability of the solution?
It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix. We've seen customers (not our customers) that have got huge implementations of millions of objects which are being managed. We've never had any issues with scalability.
How are customer service and technical support?
Zabbix is not a licensed software. People don't buy licenses for Zabbix. Technically, we are a reseller. So what is it that we resell from Zabbix? The answer is their service. Either their contractual support, their annuity based support, or their technical support. We can get them involved in certain implementations if the customer requirements require that.
Zabbix technical support is sold separately.
How was the initial setup?
The initial setup is straightforward. It's a powerful tool; it's applicable to many different domains, through networks, through infrastructure, through applications, through containers, virtual resources, and cloud-based applications — it can be applied to all of them. The initial implementation is usually something we never have an issue with. It's a very easy-to-download package. Implementation requires experience. Deploying Zabbix is very easy, but if you don't know what you're doing, you can make an awful mess. That's where and why we offer our consultancy — to help people to make sure that they don't end up with petabytes of monitoring information on the first day. Which of course no one has any time to go through and handle.
What other advice do I have?
Speak to a Zabbix expert before you get started because there are so many options in terms of architecture for deployment that you really need to understand relating to how Zabbix can give you those options and why they're useful. Options might include encryption or distributed architecture, so delegating monitoring responsibilities close to the objects that have been managed using proxies is a good idea. There are choices to be made so if you don't know the product and you are speaking to someone who does, then listen, because they can advise you properly to get the best benefit out of the software. Zabbix is a free package, you're not paying for any licensed software; the expense of Zabbix over time is related to how it's deployed and used. If you don't deploy it right, then you'll spend more time fixing your mistakes than actually using the software.
On a scale from one to ten, I would give Zabbix a rating of eight.
I am not giving them a higher rating because they don't have analytics. They're getting there. They're becoming more and more proactive. They just added something which was very important called 'application performance monitoring'. From an enterprise perspective, they still lack the analytics capabilities, but that's not necessarily an issue unless you're looking to choose one tool that does everything.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Assistant Manager at a comms service provider with 1,001-5,000 employees
We use it to monitor and manage our servers
Pros and Cons
- "Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold."
- "We use it to monitor and manage our servers."
- "I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."
What is our primary use case?
We have a lot of servers (about 10,000). We monitor and manage them using Zabbix.
How has it helped my organization?
It has rich functions.
What is most valuable?
The financial setting is the most valuable feature, since Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold.
What needs improvement?
I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Performance is really stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and technical support?
We don't use technical support. We have a contract, but we don't use it because there are not many problems.
Which solution did I use previously and why did I switch?
We switched from our previous solution because of cost.
How was the initial setup?
I installed Zabbix, and it was easy.
What was our ROI?
It is free, which allows us to reduce costs.
Which other solutions did I evaluate?
Our choices were Geneos, Nagios, Zabbix, Centreon, and Cacti. We chose Zabbix because we did a proof of concept, and Zabbix was the best. It had the richest functions, and it was free.
What other advice do I have?
I would rate this solution as a 10 out of 10. It is the best product. I really love Zabbix because it has a lot of functions and works well. My advice is to use Zabbix.
When selecting a vendor, the number of customers is very important along with the price.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Regional Head at a tech services company with 51-200 employees
Open source, with great technical support and good scalability
Pros and Cons
- "The product is very stable."
- "There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."
What is our primary use case?
The solution is a network monitoring tool. If you have any type of IT infrastructure, it can help you monitor that IT infrastructure and get the logs collected. You can control and manage your IT, et cetera.
What is most valuable?
The product is very stable.
It is a scalable tool.
The solution is open source also. There's no cost for the license.
Technical support is very good.
What needs improvement?
They need to improve the APM solution, the Application Management solution. There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution.
The initial setup could be a bit simpler.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
The stability is good. There are no bugs or glitches. It's reliable. It doesn't crash or freeze.
What do I think about the scalability of the solution?
If a company needs to expand the product, it can do so with Zabbix. It's scalable.
We have 21 to 22 clients using this solution currently.
How are customer service and support?
Technical support is very good. They are helpful and responsive and we are happy with their level of support.
How was the initial setup?
I'd rate the solution's initial setup as a seven out of ten.
The installation will take time according to the IT infrastructure involved. It depends on if there are multi-locations versus one location and whether it is on the cloud or whether it is on-premises. Even so, deployment will take at least two to three weeks at a minimum.
We have eight to ten people on our team that can handle deployment and maintenance. They are admins and engineers.
What's my experience with pricing, setup cost, and licensing?
The solution is completely open-source and free to use.
What other advice do I have?
I'm a Zabbix partner.
The solution is excellent. I would rate it at a ten out of ten.
I would recommend the solution to other users and other organizations.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Président / Directeur des services informatiques at Atig network
Fast, lightweight, and easy to install
Pros and Cons
- "The basic setup is very easy."
- "I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana."
What is our primary use case?
I use Zabbix on my Raspberry Pi and it is set up to monitor our network. We are testing it at the moment to see how it responds to our network, which includes laptops and workstations.
I have not gone into great detail with the product, although I expect to be doing that within the next months.
What is most valuable?
It is not hard to integrate.
What needs improvement?
I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana.
For how long have I used the solution?
I have been using Zabbix for the past year.
What do I think about the stability of the solution?
The stability is okay, although, at this point, I'm only using it on a Raspberry Pi. I need to set it on a higher level server to see exactly how it responds on the network and how to deal with it. In this testing phase, it is stable, but when I'm ready to put it live into production then we will see how it reacts.
What do I think about the scalability of the solution?
I haven't tried to scale it, yet. I am the only one using it because I'm performing the testing.
How are customer service and technical support?
I have not been in contact with technical support.
How was the initial setup?
The basic setup is very easy. I installed it in a Raspberry Pi with a Linux version. It took perhaps 20 minutes to install, at the most.
What other advice do I have?
This is a product I can recommend to others.
Overall, I think that this is a great tool, although I need to spend more time with it to see exactly what the different features are, and how I can use it to implement my network better. There are a few glitches that need to be fixed, such as making the plugins easier to install.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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