PeerSpot user
IT Developer at a tech services company with 51-200 employees
Consultant
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user613302 - PeerSpot reviewer
it_user613302Works at a tech services company with 10,001+ employees
Consultant

Meanwhile Zabbix offers trend prediction as well:
www.zabbix.com

See all 19 comments
Tchidat Linda - PeerSpot reviewer
Engineer of Telecommunication at Gold Telecom
Real User
Top 5
Simple to use with a quick setup
Pros and Cons
  • "The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."
  • "My company wanted to do an exercise command to access IT from Cameroon. They wanted to access an FSS to a second host with second equipment that was on another coast but it is not possible on Zabbix to do it. They want to directly access from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In the front-end, there is no way to do that. That would be an important improvement."

What is our primary use case?

We needed a tool to know what the space inside of the infrastructure is like. My work was to use Zabbix to get information about the IT infrastructure in the village or in the towns that are very far from the headquarters. I had to use Zabbix to provide information with maps that the IT was working and so that the headquarters can see in real-time what the healyh of the IT infrastructure we had deployed in the electrical network is.

After this experience, I tried Zabbix in african organization based in my country and it was used to monitor the IT infrastructures in three countries, cameroon, benin and ivory coast. For the moment, Zabbix is not yet very popular here but I really appreciate it and really want to make people know that it's very simple to use. 

How has it helped my organization?

Zabbix has improved the daily monitoring tasks by making them easier and faster.

What is most valuable?

The feature that I find most valuable is the stateful map. In fact, the Zabbix map designing tools permit to make monitoring stateful maps with topologies similar to the reals IT network maps.

What needs improvement?

My company wanted to do an exercise command to access IT from Cameroon. They wanted to access an FSS to a second host with second equipment that was on another coast but it is not possible on Zabbix to do it. They want to directly access from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In the front-end, there is no way to do that. That would be an important improvement. 

For how long have I used the solution?

II have been using this product for four years.

What do I think about the stability of the solution?

It is very scalable because I tried version 5. I used 5 from 0 and I see that they have improved many things, but there is not yet this option to have an access terminal where you have many functionalities. 

The scalability works fine because the community is very active. When a new version comes out, we can see that they have tried to add.

How are customer service and support?

The technical support is very quick. When I have a problem and I post it in the community, they answer me very quickly. For now, i don't need any technical support. 

Which solution did I use previously and why did I switch?

In fact, even if I have looked at Nagios first, before Zabbix I did not really use it or any other monitoring solution.

How was the initial setup?

The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system. 

What about the implementation team?

I implement Zabbix in-house with as outsourcing offficials webs tutorials

What was our ROI?

Zabbix exploitation has dispensed with financing frequent visits to the technical area through alerts, notifications, and stateful maps. Thus, the return on investment is more than 100%.

What's my experience with pricing, setup cost, and licensing?

Zabbix is an effective cheaper network monitoring solution because it doesn't need any ongoing cost due to licensing.

Which other solutions did I evaluate?

Before choosing Zabbix, we evaluated Nagios but we were not comfortable with notifications messages syntax and configurations.

What other advice do I have?

I would recommend Zabbix to people who want to monitor a simple network.

I have found that the literature on the website is not very easy for some people. They want to be in those to read more about Zabbix, how to install it, and what the normal problems are.

I would rate it a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Zabbix
March 2024
Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,857 professionals have used our research since 2012.
Senior Director at a tech services company with 1,001-5,000 employees
Real User
Straightforward interface and no issues with stability, but the discovery process is not fully automated
Pros and Cons
  • "The most valuable feature is service assurance."
  • "Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps."

What is our primary use case?

We are using Zabbix as our network monitoring solution. We are now trying to understand how to use the service assurance functionality, as we would like to leverage Zabbix for this task.

What is most valuable?

The most valuable feature is service assurance.

The interface is pretty straightforward. As long as the agent is running on another instance and Zabbix is able to connect to the agent, we haven't seen any issues.

What needs improvement?

Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps. 

For how long have I used the solution?

We have been working with Zabbix for the past month. We are conducting a proof of concept with it.

What do I think about the stability of the solution?

We are not yet using Zabbix very much. We have spawned the Zabbix server and only a couple of AWS instances are running, which it is monitoring. This is to make sure there are no billing problems in AWS. At the end of the day, we stop the Zabbix monitoring. The next day when we come in, we start it again.

At this point, with our limited usage, we have not seen any issues with stability. Perhaps, once it has been running full-time for a week or longer, we may hit those types of issues.

What do I think about the scalability of the solution?

During our PoC, we only have two technical people working with it.

Which solution did I use previously and why did I switch?

This is the first monitoring product that we have worked with. Prior to this, we were dealing with NMS and CMS products.

How was the initial setup?

The initial setup was pretty straightforward. We did not face any issues and it was up and running within a day.

What about the implementation team?

Our in-house technician completed the deployment.

What's my experience with pricing, setup cost, and licensing?

This is an open-source solution that can be used free of charge.

What other advice do I have?

At this point, it is too early for me to recommend Zabbix one way or the other, as we have just scratched the surface of its capabilities.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Manager at a computer software company with 11-50 employees
Real User
Straightforward to set up, and works well for monitoring our internal network
Pros and Cons
  • "The initial setup was not complex."
  • "The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."

What is our primary use case?

Primarily we are using an on-premise installation, and just now we are exploring the cloud installation. It's basically the same one. It's a pre-production and production environment. We use the on-premises for testing, and we have the one with the cloud installation also.

We are using this solution for monitoring our internal network and infrastructure in the company, and also for monitoring a couple of our customers' installations. Not only their network but also their services, and to reduce consumption.

What needs improvement?

The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly.

I would like to recommend the possibility of being integrated for the monitoring of the Micro Strategy System environment and clusters of machine Micro Services.

For how long have I used the solution?

I have been using Zabbix for perhaps six months

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

It's a scalable product. We have 20 users in our organization who are using it.

How are customer service and technical support?

We don't have any experience with technical support. We haven't had any reason to contact them because we have been able to address any issues on our side.

How was the initial setup?

The initial setup was not complex. It took two hours to install.

What about the implementation team?

My colleague, along with one other internal team member deployed this solution. We did not use anyone externally.

What other advice do I have?

We have only just started using this solution a couple of months ago, but we plan to continue using it in the future.

I can recommend this product to others who are interested in using it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sudip Karmacharya - PeerSpot reviewer
Information Security Specialist at CAS Trading House
Real User
Top 5Leaderboard
A good network monitoring tool that is user-friendly, but lacks automatic push functionality and could benefit from improved stability
Pros and Cons
  • "We like the user-interface for this solution, which makes it an easy to use tool."
  • "We would like to see the addition of automatic push functionality to this product. This would save time when monitoring our servers and networks as, at present, we have to manually install the Zabbix agent on any hardware to be monitored."

What is our primary use case?

We use this solution to monitor, install and configure our networks, servers, virtual machines, and cloud services.

What is most valuable?

We like the user-interface for this solution, which makes it an easy to use tool.

This product is also easy to configure to our exact requirements.

What needs improvement?

We would like to see the addition of automatic push functionality to this product. This would save time when monitoring our servers and networks as, at present, we have to manually install the Zabbix agent on any hardware to be monitored.

We would also like inventory management functionality to be added to this solution.

For how long have I used the solution?

We have been using this solution for three months.

What do I think about the stability of the solution?

We have occasionally experienced issues with the stability of this solution.

What do I think about the scalability of the solution?

This is a scalable solution, but requires a lot of resources to be engaged in order for it to be scaled.

How was the initial setup?

The setup process for this solution could be easier, as it requires a lot of configuration prior to deployment.

What about the implementation team?

We implemented this solution in-house.

What other advice do I have?

We would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Revenue Officer at paramaah it services
Real User
Stable, open-source solution; can be challenging to secure client trust
Pros and Cons
  • "Zabbix is quite stable once it is set up. We haven't had any post-setup issues."
  • "Implementation is always tailored to the customer and the kind of information we need from the client to carry it out can make them very uncomfortable. Sometimes the clients are not ready to share it."

What is our primary use case?

We are implementing this solution for our clients. 

What is most valuable?

What we find the most valuable about Zabbix is that it is open source and there are no licensing costs.

What needs improvement?

While there are a number of benefits to Zabbix being open source, getting that trust from the customer is a little bit on the challenging side. Implementation is always tailored to the customer and the kind of information we need from the client to carry it out can make them very uncomfortable. Sometimes the clients are not ready to share it.

It can also be difficult for us to formulate a price for clients that need a solution for which there is no template. If we can implement a solution with the help of a template, we know how much time and effort it will take so it is easy to estimate a price for the customer. Without templates, estimation is a little bit challenging. 

In addition to the above, although there are templates available for Cisco switches, they do not work for all families of Cisco switches.

These are the challenges we are facing at our company. Overall, setting up Zabbix is a challenge. However once it is setup, managing it is comparatively easy.

For how long have I used the solution?

We have been using Zabbix for a year, I suppose. 

What do I think about the stability of the solution?

Zabbix is quite stable once it is set up. We haven't had any post-setup issues. 

How are customer service and technical support?

We are regularly in touch with Zabbix's technical support. Generally, there is little bit of challenge because of the time zones. Nonetheless, their tech support is not bad. It's good.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. Zabbix was the first solution we worked on. However, right now we are in the process of exploring other solutions.

We are evaluating Motadata. This is a solution based out of India. We are in touch with them, but we are in the very initial stages. We also don't know how it will work out.

How was the initial setup?

Whether or not setup is straightforward or not will depend on the client's use case. From our end, the issue is estimating the effort it will take for us to implement the solution for our clients. We run into issues when it comes to giving the clients a quote for our work ahead of time. 

What other advice do I have?

Because Zabbix is an open source solution, a lot of customization is required. In turn, a lot of information has to be provided by the client about exactly what they want, which parameters they want to monitor, and what the thresholds are. Proprietary solutions would already have those thresholds in place. Once this process is done, it's really very good for your organization. But it does take a lot of work.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
ICT Network Infrastructure & Architect at a transportation company with 1-10 employees
Real User
A straightforward setup, stable, and offers flexible licensing
Pros and Cons
  • "The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."
  • "The documentation could be improved."

What is our primary use case?

The solution can be used to monitor both on-premises and cloud infrastructure.

What is most valuable?

The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies.

The initial setup is very straightforward.

What needs improvement?

The NetFlow integration really could be improved upon. In general, integration with other solutions and services needs to be worked on.

The documentation could be improved. I find that it's a bit limited.

It runs on a Linux backend, and we're using it to monitor our Windows platforms. For people who are not familiar with Linux, there may be issues. You do need to have a bit of Linux knowledge before beginning, otherwise, you may have problems working with it.

For how long have I used the solution?

We've been using the solution for two months at this point. It hasn't been a very long period of time.

What do I think about the stability of the solution?

The stability of the solution is good. It's reliable. There aren't glitches or bugs. It doesn't crash or freeze. We haven't had any issues.

What do I think about the scalability of the solution?

The scalability is quite good. If you need to scale the solution up, you can do so. It's pretty straightforward. We haven't had any issues so far.

In our organization, we have about 1,600 users on the product.

We most likely will increase usage in the future.

How are customer service and technical support?

We've used technical support in the past. They have different platforms that handle requests at different levels. The gold platform, for example, offers support but is slightly limited. 

How was the initial setup?

The initial setup isn't complex at all. It was very straightforward.

In terms of deployment, it takes about a day, however, you have to add in all the other items that you're monitoring. We deployed everything and then rolled it out over the course of a couple of weeks.

What about the implementation team?

I handled the implementation myself. I didn't need to solicit the help of a vendor, consultant, or integrator. 

What's my experience with pricing, setup cost, and licensing?

The licensing is great on Zabbix. It's very flexible and great for various types of businesses.

What other advice do I have?

We're just a customer. We don't have a business relationship with Zabbix.

I'd recommend the solution. It's easy to use and it's been quite useful. New users do have to be pretty comfortable with Linux, however, otherwise, they may have a hard time adapting to the system.

I'd rate the solution eight out of ten overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1339749 - PeerSpot reviewer
Consultant at a tech services company with 51-200 employees
Consultant
Scales well, provides good visibility, and the alarm monitoring is helpful
Pros and Cons
  • "The most valuable feature is the alert and alarm monitoring."
  • "If Zabbix had a better dashboard then it would be nice."

What is our primary use case?

I was using Zabbix as a monitoring tool at my previous job, although I have left that company and am no longer using this type of product. We were using it for monitoring routers and a few thousand other devices. We had visibility as to their status.

What is most valuable?

The most valuable feature is the alert and alarm monitoring.

What needs improvement?

If Zabbix had a better dashboard then it would be nice.

For how long have I used the solution?

I had been working with Zabbix for three years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

We had between 20 and 30 users and more than 2,000 devices.

How are customer service and technical support?

I have not personally been in contact with technical support.

Which solution did I use previously and why did I switch?

Prior to using Zabbix, we used Nagios. We switched because it became unstable and clumsy when we grew to have more than 2,000 devices. Zabbix was much better in terms of scalability.

How was the initial setup?

I don't recall all of the details related to the initial setup, although I remember that it was not quite easy. We had to conduct quite a few searches on Google during the process in order to properly understand how to install it. If I remember correctly, there were a couple of errors.

What about the implementation team?

We had two engineers who were responsible for maintenance.

What other advice do I have?

Overall, I think that Zabbix is an awesome tool and I would use it again, rather than another one. For us, Nagios was a disaster and Zabbix was the savior. We didn't require any functionality that it didn't already have. My only complaint is that the dashboard needs to be improved.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Zabbix Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Zabbix Report and get advice and tips from experienced pros sharing their opinions.