We use this solution to monitor our network devices.
Junior Network Engineer at Easy Systems
Straightforward installation, high performance, but support could be improved
Pros and Cons
- "The performance and bandwidth are valuable features."
- "The performance reporting could be improved."
What is our primary use case?
What is most valuable?
The performance and bandwidth are valuable features.
What needs improvement?
The performance reporting could be improved.
For how long have I used the solution?
I have been using this solution for approximately two years.
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Zabbix
May 2025

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What do I think about the stability of the solution?
The stability could be improved, there are some limitations.
What do I think about the scalability of the solution?
We have 11 people using this solution in my organization. We have four engineers and six technicians that do the implementation and maintenance of the solution.
How are customer service and support?
The technical support is good. However, the support could be more knowledgeable.
How was the initial setup?
The installation is straightforward and it took approximately one hour.
What about the implementation team?
We did the installation ourselves. However, I had to watch some video tutorials and view some PDF help files online to complete the installation.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution and we pay annually for our license.
What other advice do I have?
I would recommend this solution to others.
I rate Zabbix a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Operations Manager at a tech services company with 51-200 employees
Stable and easy to set up, but problems that arise take a lot of research to solve
Pros and Cons
- "The most valuable feature is network traffic monitoring."
- "When we have a problem, we have to do a lot of research to solve it."
What is our primary use case?
We are using Zabbix for monitoring our servers and to display network traffic.
What is most valuable?
The most valuable feature is network traffic monitoring.
What needs improvement?
When we have a problem, we have to do a lot of research to solve it.
For how long have I used the solution?
I have been using Zabbix for a year and a half.
What do I think about the stability of the solution?
This product is quite stable.
How are customer service and technical support?
We have not had to contact technical support.
How was the initial setup?
The initial setup is not complex. In fact, it's quite easy.
It was quite quick to deploy.
What about the implementation team?
We have our own team who installed it and know how it is used.
What's my experience with pricing, setup cost, and licensing?
This solution is completely open-source, so it is quite affordable.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: May 2025
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sharing their opinions.
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