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Président / Directeur des services informatiques at Atig network
Real User
Fast, lightweight, and easy to install
Pros and Cons
  • "The basic setup is very easy."
  • "I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana."

What is our primary use case?

I use Zabbix on my Raspberry Pi and it is set up to monitor our network. We are testing it at the moment to see how it responds to our network, which includes laptops and workstations.

I have not gone into great detail with the product, although I expect to be doing that within the next months.

What is most valuable?

It is not hard to integrate.

What needs improvement?

I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana. 

For how long have I used the solution?

I have been using Zabbix for the past year.

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What do I think about the stability of the solution?

The stability is okay, although, at this point, I'm only using it on a Raspberry Pi. I need to set it on a higher level server to see exactly how it responds on the network and how to deal with it. In this testing phase, it is stable, but when I'm ready to put it live into production then we will see how it reacts.

What do I think about the scalability of the solution?

I haven't tried to scale it, yet. I am the only one using it because I'm performing the testing.

How are customer service and support?

I have not been in contact with technical support.

How was the initial setup?

The basic setup is very easy. I installed it in a Raspberry Pi with a Linux version. It took perhaps 20 minutes to install, at the most.

What other advice do I have?

This is a product I can recommend to others.

Overall, I think that this is a great tool, although I need to spend more time with it to see exactly what the different features are, and how I can use it to implement my network better. There are a few glitches that need to be fixed, such as making the plugins easier to install.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1320186 - PeerSpot reviewer
Project Manager at a computer software company with 11-50 employees
Real User
Straightforward to set up, and works well for monitoring our internal network
Pros and Cons
  • "The initial setup was not complex."
  • "The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."

What is our primary use case?

Primarily we are using an on-premise installation, and just now we are exploring the cloud installation. It's basically the same one. It's a pre-production and production environment. We use the on-premises for testing, and we have the one with the cloud installation also.

We are using this solution for monitoring our internal network and infrastructure in the company, and also for monitoring a couple of our customers' installations. Not only their network but also their services, and to reduce consumption.

What needs improvement?

The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly.

I would like to recommend the possibility of being integrated for the monitoring of the Micro Strategy System environment and clusters of machine Micro Services.

For how long have I used the solution?

I have been using Zabbix for perhaps six months

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

It's a scalable product. We have 20 users in our organization who are using it.

How are customer service and technical support?

We don't have any experience with technical support. We haven't had any reason to contact them because we have been able to address any issues on our side.

How was the initial setup?

The initial setup was not complex. It took two hours to install.

What about the implementation team?

My colleague, along with one other internal team member deployed this solution. We did not use anyone externally.

What other advice do I have?

We have only just started using this solution a couple of months ago, but we plan to continue using it in the future.

I can recommend this product to others who are interested in using it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Zabbix
May 2025
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reviewer1382850 - PeerSpot reviewer
ICT Network Infrastructure & Architect at a transportation company with 1-10 employees
Real User
A straightforward setup, stable, and offers flexible licensing
Pros and Cons
  • "The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."
  • "The documentation could be improved."

What is our primary use case?

The solution can be used to monitor both on-premises and cloud infrastructure.

What is most valuable?

The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies.

The initial setup is very straightforward.

What needs improvement?

The NetFlow integration really could be improved upon. In general, integration with other solutions and services needs to be worked on.

The documentation could be improved. I find that it's a bit limited.

It runs on a Linux backend, and we're using it to monitor our Windows platforms. For people who are not familiar with Linux, there may be issues. You do need to have a bit of Linux knowledge before beginning, otherwise, you may have problems working with it.

For how long have I used the solution?

We've been using the solution for two months at this point. It hasn't been a very long period of time.

What do I think about the stability of the solution?

The stability of the solution is good. It's reliable. There aren't glitches or bugs. It doesn't crash or freeze. We haven't had any issues.

What do I think about the scalability of the solution?

The scalability is quite good. If you need to scale the solution up, you can do so. It's pretty straightforward. We haven't had any issues so far.

In our organization, we have about 1,600 users on the product.

We most likely will increase usage in the future.

How are customer service and technical support?

We've used technical support in the past. They have different platforms that handle requests at different levels. The gold platform, for example, offers support but is slightly limited. 

How was the initial setup?

The initial setup isn't complex at all. It was very straightforward.

In terms of deployment, it takes about a day, however, you have to add in all the other items that you're monitoring. We deployed everything and then rolled it out over the course of a couple of weeks.

What about the implementation team?

I handled the implementation myself. I didn't need to solicit the help of a vendor, consultant, or integrator. 

What's my experience with pricing, setup cost, and licensing?

The licensing is great on Zabbix. It's very flexible and great for various types of businesses.

What other advice do I have?

We're just a customer. We don't have a business relationship with Zabbix.

I'd recommend the solution. It's easy to use and it's been quite useful. New users do have to be pretty comfortable with Linux, however, otherwise, they may have a hard time adapting to the system.

I'd rate the solution eight out of ten overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
D6B8 - PeerSpot reviewer
District Technology at INDEPENDENT SCHOOL DISTRICT 196
User
Being able to monitor almost any device in one location is extremely convenient

What is our primary use case?

Monitoring systems and services that don't have their own solution in our environment. Single place to monitor multiple systems and processes. We monitor servers, websites, key card devices, etc..

How has it helped my organization?

Before we didn't really have a centrally managed monitoring solution, so adding this product has been a blessing as we are able to actively monitor and react accordingly. Being able to monitor almost any device in one location is extremely convenient.

What is most valuable?

The feature which I like the most would have to be the GUI. At first, I was put off, as I felt it was too complex or busy. Upon using it to setup devices, I found it was well laid out and has come a long way.

The agents are also very easy to install and manage, making this more of a turnkey solution for most.

What needs improvement?

I wish it had more options for personalizing the product, such as being able to include your company's logo without editing text files. More templates for specific devices.

For how long have I used the solution?

More than three years.

What do I think about the stability of the solution?

None yet. Runs solid on very light resources.

What do I think about the scalability of the solution?

Not yet, but as of now, it's a single server - might have to dive in at some point with the proxy configuration.

How are customer service and technical support?

I have used publicly available resources. I can't comment on their customer service.

Which solution did I use previously and why did I switch?

We used Cacti, which worked well for our uses. We moved because we needed a more updated solution that had support for a myriad of devices. The community is also active in development of plugins.

How was the initial setup?

It's a decently complex system to get setup, it's not a simple package based system (well technically it is, but not as easy as others). It's also not as extreme as Nagios or Prometheus. We added Grafana, which made it a little more complex.

What about the implementation team?

In-house team.

What was our ROI?

Time and knowledge. Without it, we wouldn't have known of current issues in our environments. It allows us to deep dive and get to the core issues quicker.

What's my experience with pricing, setup cost, and licensing?

It's open source, so no cost/licensing needed.

Which other solutions did I evaluate?

Nagios, Prometheus, Check_MK, Adagios, Icinga 2, Zenoss, PRTG, and Cacti.

What other advice do I have?

Zabbix coupled with Grafana (there's a plugin for Zabbix, very easy to setup), is a great monitoring stack. Leveraging "Let's Encrypt for SSL" is also a must!

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1282104 - PeerSpot reviewer
IT Manager at a tech services company with 51-200 employees
Real User
Poor server monitoring, does not scale well, and lacks performance
Pros and Cons
  • "The implementation process is very straightforward."
  • "The server monitoring could be better."

What is our primary use case?

Our company works with the health ministry in our country. We implement the solution for them and they use it as a monitoring solution in order to watch trends and server patterns, etc.

What is most valuable?

The solution works well for monitoring our on-site server.

Sometimes, the server can go down. When this happens, the solution has the capability to alert us to problems and will automatically notify us of any issues via email.

The implementation process is very straightforward.

What needs improvement?

The server monitoring could be better.

I'm not well versed in Zabbix, so it's difficult for someone like me to handle the setup. They should work to make the implementation much easier. It would improve the useability of the solution.

The solution needs to have a higher quality of performance. Performance is very important to our clients, and this solution doesn't perform very well. The quality and code are difficult.

The solution does not scale well.

For how long have I used the solution?

We've been using the solution for one year.

What do I think about the stability of the solution?

HIgh performance is important to us, and this solution just doesn't offer it. It's unreliable. The quality just isn't there right now.

What do I think about the scalability of the solution?

Our company needs a solution that can scale, and this product does not offer good scalability. It's one of its biggest downsides. If a company needs to expand the solution, they'll find that they won't be able to effectively.

How are customer service and technical support?

We haven't had any issues with technical support. They've satisfied our needs to far. We don't have any complaints about the service they offer their clients.

How was the initial setup?

The initial setup isn't too complex. It's fairly easy to implement and set up.

What other advice do I have?

We're just a Zabbix user. We don't have a special relationship with the company.

I would rate the solution three out of ten. I would rate it higher if there was better scalability potential and the performance was of a much higher quality. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
David Collier - PeerSpot reviewer
David CollierCo-Founder at Nobius IT
Reseller

I'm surprised that you believe that scalability and performance are an issue. Having said that, much depends on the configuration that is implemented. I'm not suggesting that this is the case with your implementation, but we have often seen customers simply implementing the Zabbix "appliance" (a single VM) as a production instance. A full Zabbix implementation is highly scalable and performant with many hundreds of thousands of "values per second" possible. Of course, as with any monitoring software it does require a degree of administration. For example, if you are using only a single server for Zabbix you may wish to consider splitting the web server, zabbix server and database across multiple VM's. We also implement multiple web server front-end which are load balanced.


It's also possible to tune the number of pollers that are running to further improve performance.


I hope that gives you some ideas.

reviewer290277 - PeerSpot reviewer
IT Administrator at a aerospace/defense firm with 501-1,000 employees
Real User
Reasonable network monitoring which works okay if you don't mind the glitches
Pros and Cons
  • "Simple network monitoring that is easy to install and manage."
  • "The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance."

What is our primary use case?

Our primary use for the solution was to monitor the network and servers.

How has it helped my organization?

We used this solution for monitoring our applications and our internal web applications, which we couldn't do with Icinga (the previous software we used). That product was very good but the application monitoring of it wasn't good at all. Now I hear that application monitoring is very good in Icinga EN, so we might try it again.

What is most valuable?

The most valuable thing about the Zabbix product is that it was easy to install and manage.

What needs improvement?

There are a lot of things that can use improvement which is why we are seeking a new solution. Network monitoring is a problem. It gives too many false positives. For example, it notifies us that a server is down while I'm using that server — the server it claims is down — to do the search. A moment after the search is complete, everything is OK again. It's called flapping. It has some flapping control, but it's not as good as other products. I used to use Icinga and it is a better product in that respect.

For how long have I used the solution?

We had been using this product for about four years or more.

What do I think about the stability of the solution?

I know it doesn't just go dead on me, so the stability is okay I guess. 

What do I think about the scalability of the solution?

I don't really know how the product scales as I haven't tried to scale it up or I haven't had the need. Considering that we will be moving away from the product, I don't need to bother with that right now.

How are customer service and technical support?

Their online help is okay, but not as amazingly good as Icinga, for example. Icinga has the largest user base as far as I can tell and I use IRC for help a lot and there's a lot of people in it. There are few helping with Zabbix. The forums are pretty up-to-date.

As far as tech support itself, I have emailed them about the flapping issue, but the main issue that bothers me is the flapping and infrastructure monitoring which is not very good. The support team suggested a few tricks which would help but not as much as I want. The support team is responsive, but nothing was resolved.

Which solution did I use previously and why did I switch?

We are actually looking for another solution that meets our needs better. That is not because Zabbix is necessarily a bad solution. Our needs changed and there are better solutions available.

I previously used ManageEngine OpManager in another organization, so I guess the reason as to why I switched was that I changed jobs. That product was excellent, but it is also out of the reach of my current budget.

How was the initial setup?

Installation was not hard and it was very straightforward. The initial deployment without any complex setup took a few hours. Then the setup took an additional three days to a week. In total about a week to be completely deployed with all the servers monitored and everything working.

I did the deployment alone. I set it up and everything, and left it to other people to monitor as per their responsibility. I have 10 admins monitoring it. I've stopped monitoring it at this point, or in the half past year or so, as I am looking for a better solution.

The admins use it daily. Even now, I'm getting all the emails and I'm a little bit bothered from the continued flapping. Every admin is responsible for a different aspect of the monitoring so they get their dedicated reports. For example, one admin is responsible for the ELP servers, so he's getting only the email for the ELP related stuff.

What about the implementation team?

We did not implement through a vendor. I did the implementation myself. It's very easy, you don't need anyone just to install it. For more complicated stuff that I was not sure of, I asked around on forums. I did the entire implementation myself and it's very easy.

What was our ROI?

Any product that is saving you from a network meltdown is really worth more than you pay for it. This product did its job and some are still using it in the organization while we search for a better solution.

What other advice do I have?

I would rate this product a 7 out of 10. This is because it needs better flapping control and better infrastructure monitoring. Other products provide this already. I don't think I have much to say that isn't answered elsewhere. The product's benefit is that it is easy to get up and running. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Damien Finette - PeerSpot reviewer
Damien FinetteVP Sales APAC, EMEA at Argent Software
User

Hi Dror

Please feel free to contact me should I be of assistance.

Regards
Damien
DamienF@argsoft.com
Www.argent.com

See all 4 comments
Monitoring Manager at SkyToll, a. s.
Real User
DBforBIX and auto-discovery are valuable features

What is our primary use case?

To monitoring our prod, pre-prod, and test environments.

How has it helped my organization?

Simple, we know everything about our infrastructure, problems, etc.

What is most valuable?

  • DBforBIX
  • Auto-discovery.

What needs improvement?

It's OK for me as is, but some frontend improvements would be nice.

For how long have I used the solution?

More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tchidat Linda - PeerSpot reviewer
Tchidat LindaEngineer of Telecommunication at Gold Telecom
Top 5Real User

Very interesting your Zabbix review,
For me, i have not yet test DBforBIX,
and, if you want, i would like to share your experience in some points.

it_user1005354 - PeerSpot reviewer
Works at Fujitsu
MSP
The auto-config feature is invaluable

What is our primary use case?

Infrastructure monitoring.

How has it helped my organization?

Excellent monitoring tool.

What is most valuable?

Auto-config.

What needs improvement?

Multitenancy.

For how long have I used the solution?

Still implementing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Zabbix Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
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Download our free Zabbix Report and get advice and tips from experienced pros sharing their opinions.