Monitoring Manager at SkyToll, a. s.
Real User
DBforBIX and auto-discovery are valuable features

What is our primary use case?

To monitoring our prod, pre-prod, and test environments.

How has it helped my organization?

Simple, we know everything about our infrastructure, problems, etc.

What is most valuable?

  • DBforBIX
  • Auto-discovery.

What needs improvement?

It's OK for me as is, but some frontend improvements would be nice.

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Zabbix
March 2024
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For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tchidat Linda - PeerSpot reviewer
Tchidat LindaEngineer of Telecommunication at Gold Telecom
Top 5Real User

Very interesting your Zabbix review,
For me, i have not yet test DBforBIX,
and, if you want, i would like to share your experience in some points.

it_user200937 - PeerSpot reviewer
System & Network Engineer at a tech company with 1,001-5,000 employees
Real User
Easier to maintain, configure and less expensive in the total cost of ownership.

What is our primary use case?

Monitor systems and networks devices and web applications. Increase monitoring by including powershell script and automation on incidence responses.

How has it helped my organization?

We are now more pro-active before an issue appears to our customer because all the layers are now converged by Zabbix monitoring.

In addition, this monitoring product is easier to maintain, configure and less expensive in the total cost of ownership than the others.

What is most valuable?

The most valuable features are its performance (scalability) in monitoring, the monitoring centric (agent compatibility with the large vendors OS, SNMP, IPMI, JMX), VMware monitoring, web monitoring, capacity planning and the proxifying monitoring.

What needs improvement?

The capacity planning feature and SLA monitoring need to be improved.

The capacity planning feature should give to administrator recommendations regarding the actions to be done on systems to ensure scalability and stability. In addition, currently this feature only provides basic information (disk usage time left, cpu consumption forecast, etc.). You cannot predict easly the capacity planning of virtual infrastructure or scale-out network storage.


What do I think about the stability of the solution?

There were no stability issues experienced because the server component is compiled in C and is separated from the web dashboard (PHP).

What do I think about the scalability of the solution?

There were no scalability issues experienced because Zabbix is optimized for a high performance. The Zabbix server and the Zabbix proxy use various data caching solutions, giving them great performance and reducing the load on the back-end database.

How are customer service and technical support?

We have a partnership with a solution integrator, so we don't open a case directly with Zabbix LLC.

Which solution did I use previously and why did I switch?

Previously, we were using Nagios coupled with Centreon. We switched because Centreon has some paid features and so, there are some hidden costs. In addition, we needed to use an agent in our client OS because some metrics are deprecated by SNMP and are only available via WMI; WMI is known for its performance problem in monitoring.

How was the initial setup?

The setup was very simple, it is very well-documented and packaged for a lot of Linux distribution.

What's my experience with pricing, setup cost, and licensing?

This product is free, i.e., no vendor lock and all the features are included without the Enterprise Edition. However, just like the other products used in production, it's better to subscribe to a support contract.

Which other solutions did I evaluate?

We looked at other solutions; stay with Centreon's newer version.

What other advice do I have?

The only advice is:

  • To read the documentation before implementing.

  • Test the software with the appliance (i.e., only for testing and not for the production environment).

  • Participate with the community on the forum.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Zabbix
March 2024
Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,886 professionals have used our research since 2012.
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Owner at a tech services company with 51-200 employees
Consultant
ZABBIX is a 'all-in-on' and 'true opensource' monitoring solution but needs needs improved reporting functions

What is most valuable?

This software is the most powerfull monitoring tool that I know. Actually since 2005, when I started to work with ZABBIX, this software keeps growing and growing. Each new version ZABBIX SIA company (who maintain this software) delivers improvements and new features that help IT professionals to take care of their infrastructure. Some of the main features:
  • Automated network discover (ICs, servers, switches, routers, etc)
  • Automated item/metric discovery (partitions, network interfaces, users, databases, virtualhosts, etc)
  • Flexibility to 'learn' things (is trivial to extend ZABBIX features)
  • All things (historical data, configuration, etc) are in database
  • Automated inventory hosts (hardware and software)
  • Web monitoring (a robot to check websites)

ZABBIX is a 'all-in-on' monitoring solution. We don't need any other monitoring tool since we use ZABBIX.

How has it helped my organization?

Actually we are ZABBIX partners (premium and training) to Brazil and LatAm and our goal is to help other companies using ZABBIX.

What needs improvement?

I think ZABBIX needs improved report functions. Since ZABBIX version 1.8 we are using the ZABBIX API to integrate ZABBIX data with others tools (Pentaho, QlikView, etc.) when ZABBIX built-in reports are not enough.

For how long have I used the solution?

I've been using ZABBIX since 2005.

What was my experience with deployment of the solution?

None.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

In some scenarios/projects we need to adjust ZABBIX components (agents, proxies, nodes, GUI, database, etc) in line with each one. What I mean is that we need to know ZABBIX and also know the customer's environment to have a successful deployment without stability and scalability issues.

How are customer service and technical support?

Customer Service: ZABBIX SIA has almost 70 partners around the world and services are delivered in local customer languages :)Technical Support: ZABBIX SIA partners has levels (Reseller, Certified and Premium) and Premium partners are the best ones :)

Which solution did I use previously and why did I switch?

Yes, we used a lot of other monitoring tools (6 at the same time with distinct functions). We switched to ZABBIX because:
  • ZABBIX is a 'all-in-on' monitoring solution
  • ZABBIX is 'true open source'
  • ZABBIX is 'Commercial/Professional' supported
  • ZABBIX has a 'centralized' approach. All things are done using the ZABBIX GUI

How was the initial setup?

Its depends, if the customer environment is complex, the initial setup will be same. Here (at Unirede) the initial setups are always straightforward because we already have good expertise with ZABBIX and infrastructure areas.

What about the implementation team?

In-house team.

What's my experience with pricing, setup cost, and licensing?

Our setup was done with a in-house team and the costs are a 'ZABBIX Certified Specialist' to take care. But we are a ZABBIX Premium Partner and our customers choose ZABBIX (instead other commercial softwares) mainly because a ZABBIX deployment is not too expensive ;)

Which other solutions did I evaluate?

Of course. We need to check other oprions all the time. Some software we evaluated: Nagios, Zenoos, HypericHQ, PandoraFMS, BigBrother/Quest.

What other advice do I have?

People need do a POC (Prove of Concept) to check if ZABBIX will fit in their needs. We also have a lot of blogs talking about 'Monitoring Solutions' and a lot of 'comparisons', but I think the best way to start is to choose to work with a ZABBIX Partner around the world and talk about your needs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tchidat Linda - PeerSpot reviewer
Engineer of Telecommunication at Gold Telecom
Real User
Top 5
Customizable network map and email alerts have made this product very useful
Pros and Cons
  • "I really enjoy network traffic triggers that allow us to check traffic threshold from ISP."
  • "They should open an SSH session from the web interface."

What is our primary use case?

In my primary experience with this solution, Zabbix was used to monitor the IT infrastructures of a SCADA system in electrical substations. It was about network supervision of routers and switches that are used to communicate with electricity installations through RTU (Remote Terminal Unit).

How has it helped my organization?

Zabbix has improved the quality of monitoring because of the user-friendliness of its Graphical User Interface, so is easy to use even for non-IT employees.

What is most valuable?

Customizable network maps and email alerts or the intuitive web interface had made Zabbix very useful. 

I really enjoy network traffic triggers that allow us to check traffic threshold from ISP.

What needs improvement?

They should open an SSH session from the web interface.

For how long have I used the solution?

I have been using Zabbix for four years. I discovered this very efficient network monitoring tool in a course from my engineering training and stuck to it!

How are customer service and support?

The only Zabbix support that I use is Zabbix Telegram and Discord Community.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Zabbix was my first love for network monitoring and I just adopted it. I did not previously try a different solution.

How was the initial setup?

The initial setup is very easy, with a few command lines. For simple network monitoring, there is no need to install any special packets on the Linux server.

My first installation was Zabbix 3.2 on a CentOS 7 Linux Server. The very difficulty that I faced was the fear of the unknown!

What about the implementation team?

i implemented this solution through a very small in-house team where no one was a Linux expert.

What's my experience with pricing, setup cost, and licensing?

Zabbix is open source and free. There are no hidden costs for any features or licensing. So, I would advise hat other s use this product.

Which other solutions did I evaluate?

When I was looking for the best solution for our monitoring needs, before choosing Zabbix, i had evaluated other tools options like Nagios.

What other advice do I have?

With regards to COVID-19, Zabbix's meetup and training were 100% online and were very helpful for keeping in touch with network engineers around the world, despite social restrictions.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Tchidat Linda - PeerSpot reviewer
Tchidat LindaEngineer of Telecommunication at Gold Telecom
Top 5Real User

ok

Senior Project Manager at a university with 201-500 employees
Real User
A flexible solution with excellent data reporting
Pros and Cons
  • "The most valuable feature is the protocol to manage anything."
  • "An area for improvement would be the ease of doing aggregation from the value or different devices."

What is our primary use case?

My primary use case is switch and database monitoring.

What is most valuable?

The most valuable feature is the protocol to manage anything.

What needs improvement?

An area for improvement would be the ease of doing aggregation from the value or different devices.

For how long have I used the solution?

I have been using this solution for three to four years.

What do I think about the stability of the solution?

Zabbix is stable.

What do I think about the scalability of the solution?

This product is scalable.

How was the initial setup?

The initial setup was easy, and deployment took two to three months.

What other advice do I have?

This solution is very good for data reporting. I would rate this solution as ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Head of computer network and telecommunications division at a financial services firm
Real User
with Zabbix and some programming experience, you can monitor absolutely everything

What is most valuable?

  • Stability
  • Flexibility
  • Expandability

My favorite features are auto-discovery and LLD (low-level discovery) with Zabbix (and with some programming experience), you can monitor absolutely everything.

Also, it is worth mentioning the good quality of documentation and great community support.

How has it helped my organization?

Before we implemented Zabbix, we were blind.

What needs improvement?

I'd like it if they'd have implemented some sort of SNMP auto-discovery.

For how long have I used the solution?

Almost seven years (from version 1.8.2).

What do I think about the stability of the solution?

There were some issues, then I made an upgrade from version 1.8 to 2.4.
I had to migrate existing MySQL DB (that is sitting under the hood) from one engine to another.

What do I think about the scalability of the solution?

Yes. But again, it was an upgrade issue.

From the very beginning, I used distributed monitoring that was based on the Zabbix nodes conception, but they got rid of the nodes since version 3.0.0.

So, I had to change Zabbix Nodes with Zabbix Proxies. Finally, I have found out that the Proxies have better performance, stable matching, and are easier to configure than the Nodes.

How are customer service and technical support?

I know they have one but I never had a chance to use it.

Which solution did I use previously and why did I switch?

Before Zabbix, It was another Open Source solution: Nagios. Actually, I set them both up simultaneously.

So, I had a chance to compare them side-by-side. Finally, I chose Zabbix.

How was the initial setup?

Setup is the very first step. This step you have to perform just once. The process is easy and straightforward, but the product itself is not easy to use.

I would suggest reading documentation before the installation. It has a steep learning curve.

What about the implementation team?

The monitoring of IT infrastructure is not a piece of cake. Don't think you can install it with a couple of clicks and be done.

To implement have a good implementation, you have to read the documentation thoroughly.

What's my experience with pricing, setup cost, and licensing?

Like any other Open Source product, you can spend some money on support, but the product itself is free of charge.

Which other solutions did I evaluate?

No, I did not evaluate other options before choosing this product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user67692 - PeerSpot reviewer
Manager of Development at a media company with 1,001-5,000 employees
Vendor
No comparison between Nagios and Zabbix. Zabbix wins hands down.

IMO there is no comparison between Nagios and Zabbix. Zabbix wins hands down. Having worked with Zabbix since 1.4 it has evolved into a great product and the features coming into 2.x are amazing.

Some features that Zabbix has that Nagios is lacking:

- Auto Registration
- Auto Discovery (agent devices, snmp, etc..)
- Aggregate Graphs (this is very useful when looking at the overall picture)
- Distributed Monitoring
- Windows Service Discovery (coming in 2.x)
- Native JMX Support (coming in 2.x)

There are many other features that Nagios just doesn't have, not to mention the ease of use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Engineer at DevScope
Vendor
Great for monitoring several network services but reporting capabilities has room for improvement

For how long have you used this product?
- Approximately since Jan/2012

Which features of this product are most valuable to you?
- The ability to monitor IT Services (SLA) as a whole and not just counters on particular systems.

Can you give an example of how this product has improved the way your organization functions?
- It provided us with the ability to monitor on a reliable way service levels acquired from several network services provided by interconnect devices.

What areas of this product have room for improvement?
- With no doubt one of the areas that has a lot to improve is the reporting capability. Zabbix is a fantastic system for technicians but not as good as the competition to build reports, specially reports for management/not technical.

Did you encounter any issues with deployment, stability or scalability?
- The current version has more detailed documentation but when we first deployed Zabbix (version 1.4) some areas were not very well documented and we had some issues. Nothing that prevented us from deploying the solution but made it a bit harder to do, in particular to configure the agents on Windows servers and configure the needed counters.

Did you previously use a different solution and if so, why did you switch?
- I've used several other solutions in the past, from the "standard" Nagios to Cacti, Solarwinds, Spiceworks, Zenoss, etc.

Before choosing this product, did you evaluate other options? If so, which ones?
- I really knew well other solutions and if Zabbix wouldn't do what we needed, I had other options. Nagios or Cacti would be the chosen ones.

How would you rate the level of customer service and technical support?
- I've never needed to contact customer service or technical support but used the Community Forum to answer some questions/implementation difficulties.

Was the initial setup straightforward or complex? In what ways?
- The first installation was a bit complex due to lack of proper/extensive documentation. Subsequent upgrades have gone smother due to improvements on the documentation and hands-on experience with the Zabbix particularities.

Did you implement through a vendor team or an in-house one? If through a vendor team, how would you rate their level of expertise?
- The implementation was done 100% in-house as I have a good expertise level on such systems.

What is your ROI on this product?
- Zabbix is Open-Source and because we did an in-house implementation the costs can be summarized to a part of one server, due to the implementation on a virtual environment.

What was your original setup cost for this product and what is your day-to-day cost of using this product?
- The setup cost was only the man power hour costs and it really has no day-to-day costs.

What advice would you give to others looking into implementing this product?
- My advice would be to plan well what you need to monitor first - define which systems and which counters you really need to monitor - and start slow, one thing at a time.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Zabbix Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Zabbix Report and get advice and tips from experienced pros sharing their opinions.