Webex Primary Use Case
ED
Etienne Delfosse
System Egineer at Degroof-Petercam
For personal purposes, we use Webex for communication and collaboration at the bank side, which is the main tool. With the merge with Credit Agricole, we also use Microsoft Teams, depending on which entity of Credit Agricole we are meeting with.
For Webex, we use it for phone calls, meetings, and chat between everybody.
Webex is integrated with our calendar, specifically with Microsoft Outlook, without any problems. In Outlook, I can schedule a Webex meeting, and in Webex, I can also schedule a meeting in my agenda.
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I am in a hospital setting where Webex is used for telemedicine.
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We deployed the product in our headquarters and connected our four plants. It enables us to meet remotely. We use the tool for remote meetings. I work in the manufacturing sector.
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Webex
June 2025

Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,711 professionals have used our research since 2012.
We use the solution for third-party meetings.
View full review »NS
Navee Srichaiyanont
IT manager at IRPC PCL
I use Webex in my company to optimize communication and meetings.
BM
Brindha Muthukumar
SAP Consultant at Ford Motor Company
My company mostly uses it for internal purposes.
We mainly use it for team communication and meetings, as well as the chatbot feature.
Webex is primarily for remote work and virtual meetings, such as screen sharing. We don't use it for anything beyond basic meetings.
View full review »We use the solution for daily communication and collaboration in our organization.
View full review »We use Webex primarily to get predictive information about our system. For instance, it alerts us if there's a change in application behavior, like latency in transactions or when CPU and memory usage are 100 percent. This helps us ensure our processes stay stable.
View full review »I use the solution to attend online meetings, which are held with my company's clients. Webex is a platform where most of the clients like to have meetings. Though Webex is more complicated than Microsoft Teams, it is much more useful and easy to pin Webex's screens and content.
I use the solution in my company only if there is a meeting, so I don't have much knowledge about it even though I am a user.
CO
Cletus Okolie
Senior Network Associate at AMCON, Inc.
In our company, we had to increase the usage of Webex after we found out that when we were using Cisco's teleconference software, external users could not join meetings. When I create a meeting in Webex, my company can hold meetings and use teleconference software.
View full review »We use Webex to connect with other people. We also use it for external training purposes.
View full review »We use the tool for internal and client meetings, webinars, and presentations.
View full review »I use the solution in my company for internal meetings, technical discussions, and knowledge transfer sessions.
We use Webex to conduct online meetings with our customers.
View full review »I use this solution for chatting, scheduling, and meetings.
View full review »We use the solution for everything. It is used by engineers. They use the tool for communication within the team and for video calls with the customers. It provides chat, instant calling, and messaging features. Everything is integrated into Webex.
View full review »I use the solution in my company for meetings and training. The tool has a lot of good features, including screen sharing features, and it also provides a good user experience.
We use Webex for video calls and meetings.
When clients arrive, some people use Webex, others use Teams, and still, others use Zoom.
View full review »We use Webex to provide remote support and OEM access if we have any problems.
View full review »We use Webex for meetings. I get a meeting link, log in, and follow it. If a client update comes through, I follow the updates or postpone it for a day because I'm very busy. But otherwise, I simply follow the updates.
My company is a one-woman company, and I use it when working for a client and on a personal basis. I sometimes use Skype or a video call on WhatsApp, but that's not really a meeting platform. Those are then personal video calls.
View full review »YK
Yogesh Kandasami
CyberSecurity Venture Partner - Americas at a computer software company with 10,001+ employees
We were using Webex to meet with clients and also for internal consumption within the company.
View full review »DO
Denny Oommen
Senior Manager-Collaboration (Presales) at syndrometech
We use Webex for virtual meetings.
View full review »My primary use case of Webex was virtual meetings. Recordings would go to the cloud, and since it was cloud-based, I used the latest version of Webex.
View full review »AB
Abhisek B
Senior Manager at RP Sanjiv Goenka Group
We only use the solution for virtual meetings.
View full review »I use the solution in my company to call our clients and manage areas such as business collaborations and webinars.
We use the solution for voice calls, desktop sharing, and sharing drawings or texts for presentations.
View full review »We use Webex for conferencing.
View full review »Webex is used for video communication and video calls.
View full review »I use it for virtual meetings.
View full review »We are using Webex for meetings.
View full review »We primarily use the solution for virtual meetings.
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Donald Lesotlho
IT Support Officer at a non-profit with 501-1,000 employees
We use Webex for virtual meetings.
We are using Microsoft Teams for the whole organization, e.g. everybody uses Teams, but we have a Webex license because we are running a Cisco Telephony solution.
We decided to integrate Cisco telephony with Webex, particularly for our meetings in the boardroom, so we bought Webex licenses so that if we wanted to connect from our boardroom, we can use Webex.
View full review »We primarily use Webex to connect for meeting purposes.
View full review »I use Webex for meetings. It's useful in virtual meetings. It's a video communication tool.
I am using the solution for virtual meetings and for file sharing.
View full review »We are a services company, and we use Webex as a platform, depending upon the client that we have.
We use Webex, for training, and for meetings.
View full review »We primarily use the solution for virtual meetings. My company is using the Cisco WebEx for most of their meetings.
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Tom Nguyen
Director at a financial services firm with 201-500 employees
I only use WebEx to communicate with one of the managing directors, because that is his default meeting platform.
View full review »I am using Webex mainly to speak to my manager.
View full review »We are using the latest version for Mac.
We primarily use the solution for meetings with coworkers.
View full review »We use Cisco Webex for meetings. And we have different packages for that. It can also be integrated with Teams.
View full review »I am using Webex for virtual meetings.
View full review »I use this tool to communicate with my team. I have a developer team, so I use this tool to communicate with them. We use both the chat and the video conferencing system on our computers.
View full review »My primary use case of Webex is for virtual meetings.
View full review »We use Webex for virtual meetings.
View full review »I do not know which version we are using, although I believe it to be the latest one.
View full review »RM
Rahul Maheshwari
Transformation Program Manager at NTT Data India Enterprise Application Services Pri
We used Webex extensively, several times a day, for internal and external meetings as well as web and video conferencing. I'm a transformation program manager and we're a customer of Webex.
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Meshal Aljohani
IT Technical III - IT Security at a energy/utilities company with 1,001-5,000 employees
I use Webex for having meetings in the cloud. For example, sometimes I use it for technical reviews with my team, and sometimes, I used it for education.
View full review »We use the solution to hold conferences with customers.
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Carel Viljoen
IT Programmer at Access World
We use this solution for virtual meetings including video conferences. I'm an IT programmer.
View full review »EE
Elsedeeck Elrayes
Business Process Management Specialist and Business Continuity Management Coordinator at a insurance company with 501-1,000 employees
About 99% of the time, I use it for team meetings, regional calls, and screen sharing. I also use it personally to connect with my family, attend gatherings, and so on.
View full review »I use Webex for virtual meetings.
View full review »I am a reseller and use Webex to host calls with my clients and other associates within my enterprise.
View full review »Webex is used mainly for virtual meetings.
View full review »Webex is my main mode of communication for meetings.
View full review »I use Webex for conference calls with buyers and overseas calls.
View full review »I am using Webex for video conferencing.
I'm invited to the meeting by the corporation I'm speaking to, and they set up the meetings, add people, and do the limitations. I do not do this.
View full review »Whenever I try to use it, whenever I plan a meeting, I visit the website and set it up. We use it primarily for meetings.
View full review »I mostly use Webex for meetings with our clients and sometimes for interviews.
View full review »My primary use case of Webex is virtual meetings. We also use it for direct communication and phone replacement.
I think this solution is cloud-based.
View full review »We use Webex for end-user support purposes whenever there requires troubleshooting. For example, if we want to connect to America or Europe or a different country for the support we can.
View full review »I have no idea which version we are using at present.
View full review »We primarily use WebEx as our internal chat platform, as well as ad hoc meetings and client meetings.
This solution is cloud-based, so we are always using the latest version.
View full review »Webex is very good for webinars and presentations. I used it for attending Cisco webinars and other security training. It's very good.
View full review »I used Webex for virtual meetings.
View full review »PD
ParveshDhurmea
Assistant Engineer at Harel Mallac Technologies Ltd
This solution is used for virtual meetings.
View full review »Our primary use for Webex is for virtual meetings.
View full review »We use Webex for the same purpose as Zoom, i.e. to do web meetings, but we don't use Webex unless our customers require it.
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Ahmed Naji
Pre Sales Engineer at a tech services company with 51-200 employees
We use Webex for our critical or government customers, and when we're dealing with complex network infrastructure.
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Alex Kapetanos
Owner at Apply Solutions
Our primary use case of this solution is for internal company meetings. We are customers of Webex and I'm the owner.
View full review »We use Webex for all of our internal meetings.
View full review »We primarily use the solution for any virtual meeting. We use it for web meetings that require audio communication, text communication, and video. Video is not essential for us most of the time, however. It's not critical to see staff during, for example, team meetings.
View full review »We don't use it in any technical way; we mostly just use it for presentations and things of that sort.
View full review »We use the solution to handle our remote meetings. If we need to have international meetings or client meetings, we use this solution. We also use it if we need to share desktops remotely or remotely control a customer's environment. We use it to record calls as well.
View full review »The primary use case is for video conferencing.
View full review »MS
Mohammad Shalan
Head of Business Agility and Development at Aqarat Real Estate Development Company
We use Webex for web-based meetings.
View full review »Our primary use case is for virtual meetings.
View full review »We use Webex for having our virtual meetings and we also provide this as a solution for our customers. On our side, we use it for both internal and external communication.
View full review »We have online meetings using Webex, which include sharing our screens and running different kinds of scenarios.
View full review »I use Webex Meeting daily to make all kinds of virtual meetings with my clients, colleagues, and suppliers. It helps me to carry out surveys on needs or help clients create smart accounts or review problems on their platform, all without moving from the office or my house, even from the cell phone.
View full review »KF
Kari Flor
Manager, Telecommunications at Gyrus ACMI - Olympus
Cisco WebEx solution is used for voice and web conferencing across five domestic manufacturing facilities. The service enables our locations to utilize not only voice conferencing but also web which allows sharing of content.
View full review »Using it for web conferencing, and for screen and documents sharing between members of geographically distributed teams.
View full review »We use the product for attending training webinars, meetings, and team collaboration.
View full review »We use the solution for multiple purposes, including collaborative meetings and online education through web events, seminars, practical sessions, and lab sessions.
View full review »We use Webex for virtual meetings.
View full review »CM
Chidananda M
Chief Executive Officer at a tech services company with 1,001-5,000 employees
Webex can be used useful for virtual meetings.
View full review »We primarily use the solution purely as a end-user support. We use it specifically for virtual meetings,
View full review »The vendor who supports me uses Webex for technical support. They set up Webex, and we are able to connect with each other. Some people use Webex to do sales pitch presentations for various solutions. They send me a Webex link, and I can join and have our conversation.
View full review »I use Webex for Internet meetings.
View full review »I am using Webex for presentations to our customers.
View full review »Buyer's Guide
Webex
June 2025

Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,711 professionals have used our research since 2012.