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Webex Primary Use Case

ED
System Egineer at Degroof-Petercam

For personal purposes, we use Webex for communication and collaboration at the bank side, which is the main tool. With the merge with Credit Agricole, we also use Microsoft Teams, depending on which entity of Credit Agricole we are meeting with.

For Webex, we use it for phone calls, meetings, and chat between everybody.

Webex is integrated with our calendar, specifically with Microsoft Outlook, without any problems. In Outlook, I can schedule a Webex meeting, and in Webex, I can also schedule a meeting in my agenda.

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reviewer1633284 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
I am in a hospital setting where Webex is used for telemedicine. View full review »
Wajid Khattak - PeerSpot reviewer
Procurement Officer at Emerging Systems

We deployed the product in our headquarters and connected our four plants. It enables us to meet remotely. We use the tool for remote meetings. I work in the manufacturing sector.

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Buyer's Guide
Webex
June 2025
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,711 professionals have used our research since 2012.
AlexandruCioruta - PeerSpot reviewer
Senior manager at Ernst & Young

We use the solution for third-party meetings.

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NS
IT manager at IRPC PCL

I use Webex in my company to optimize communication and meetings.

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BM
SAP Consultant at Ford Motor Company

My company mostly uses it for internal purposes.

We mainly use it for team communication and meetings, as well as the chatbot feature.

Webex is primarily for remote work and virtual meetings, such as screen sharing. We don't use it for anything beyond basic meetings.

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NagendraNekkala - PeerSpot reviewer
Senior Manager ICT & Innovations at Bangalore International Airport Limited

We use the solution for daily communication and collaboration in our organization.

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Cosme Cardoso - PeerSpot reviewer
Senior Software and Production Engineer S at WEX Inc. (NYSE: WEX)

We use Webex primarily to get predictive information about our system. For instance, it alerts us if there's a change in application behavior, like latency in transactions or when CPU and memory usage are 100 percent. This helps us ensure our processes stay stable.

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Prachitya Dubey - PeerSpot reviewer
National Product Manager at Targus Technologies Pvt Ltd

I use the solution to attend online meetings, which are held with my company's clients. Webex is a platform where most of the clients like to have meetings. Though Webex is more complicated than Microsoft Teams, it is much more useful and easy to pin Webex's screens and content.

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Prascilla Framco - PeerSpot reviewer
Engineering and Technical Standing at State grid Brazil Holding

I use the solution in my company only if there is a meeting, so I don't have much knowledge about it even though I am a user.

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CO
Senior Network Associate at AMCON, Inc.

In our company, we had to increase the usage of Webex after we found out that when we were using Cisco's teleconference software, external users could not join meetings. When I create a meeting in Webex, my company can hold meetings and use teleconference software.

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Darshan Makhecha - PeerSpot reviewer
Sr Sales Engineer at a manufacturing company with 10,001+ employees

We use Webex to connect with other people. We also use it for external training purposes.

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reviewer2298621 - PeerSpot reviewer
CEO at a computer software company with 501-1,000 employees

We use the tool for internal and client meetings, webinars, and presentations. 

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Kodanda Ramji C.S - PeerSpot reviewer
Manager | Engineering | Cloud Managed Services at Sify Technologies

I use the solution in my company for internal meetings, technical discussions, and knowledge transfer sessions.

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Ahmed  Helmy - PeerSpot reviewer
Sr. Director, Business Development & Sales Operations at connect professional services

We use Webex to conduct online meetings with our customers.

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Ehsan Emad - PeerSpot reviewer
Head of IT at Synnapex

I use this solution for chatting, scheduling, and meetings.

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ANSHUL NIGAM - PeerSpot reviewer
IPT L3 | Technical Management Professional | Implementation and Operations at BT - British Telecom

We use the solution for everything. It is used by engineers. They use the tool for communication within the team and for video calls with the customers. It provides chat, instant calling, and messaging features. Everything is integrated into Webex.

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Robinson Maina - PeerSpot reviewer
Network and Security Engineer at a comms service provider with 11-50 employees

I use the solution in my company for meetings and training. The tool has a lot of good features, including screen sharing features, and it also provides a good user experience.

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Jaison V - PeerSpot reviewer
Assistant Manager at DP World

We use Webex for video calls and meetings. 

When clients arrive, some people use Webex, others use Teams, and still, others use Zoom.

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reviewer1174665 - PeerSpot reviewer
IT manager at a hospitality company with 1,001-5,000 employees

We use Webex to provide remote support and OEM access if we have any problems.

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RemkeRutgers - PeerSpot reviewer
IT architect at Rutgers IT

We use Webex for meetings. I get a meeting link, log in, and follow it. If a client update comes through, I follow the updates or postpone it for a day because I'm very busy. But otherwise, I simply follow the updates.

My company is a one-woman company, and I use it when working for a client and on a personal basis. I sometimes use Skype or a video call on WhatsApp, but that's not really a meeting platform. Those are then personal video calls.

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YK
CyberSecurity Venture Partner - Americas at a computer software company with 10,001+ employees

We were using Webex to meet with clients and also for internal consumption within the company.

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DO
Senior Manager-Collaboration (Presales) at syndrometech

We use Webex for virtual meetings. 

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reviewer1712268 - PeerSpot reviewer
Program Administrator at a manufacturing company with 10,001+ employees

My primary use case of Webex was virtual meetings. Recordings would go to the cloud, and since it was cloud-based, I used the latest version of Webex.

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AB
Senior Manager at RP Sanjiv Goenka Group

We only use the solution for virtual meetings. 

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SAMU DAVID - PeerSpot reviewer
Cloud/Container Engineer at Vismaya

I use the solution in my company to call our clients and manage areas such as business collaborations and webinars.

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S Ramachandran - PeerSpot reviewer
System Engineer at a tech vendor with 10,001+ employees

We use the solution for voice calls, desktop sharing, and sharing drawings or texts for presentations.

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reviewer2194749 - PeerSpot reviewer
Technical Project Manager at a tech vendor with 5,001-10,000 employees

We use Webex for conferencing.

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Clara Chen - PeerSpot reviewer
First Vice President/ Private Banking Manager at Eastwest Bank

Webex is used for video communication and video calls.

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AdelAmer - PeerSpot reviewer
Integration developer at Central bank of Egypt

I use it for virtual meetings.

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reviewer1404384 - PeerSpot reviewer
Solution Architect at a computer software company with 10,001+ employees

We are using Webex for meetings.

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AdemolaOlamide - PeerSpot reviewer
Business Development Manager at Computer Learning centre

We primarily use the solution for virtual meetings. 

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DL
IT Support Officer at a non-profit with 501-1,000 employees

We use Webex for virtual meetings.

We are using Microsoft Teams for the whole organization, e.g. everybody uses Teams, but we have a Webex license because we are running a Cisco Telephony solution.

We decided to integrate Cisco telephony with Webex, particularly for our meetings in the boardroom, so we bought Webex licenses so that if we wanted to connect from our boardroom, we can use Webex.

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reviewer1777467 - PeerSpot reviewer
Manager at a tech services company with 1,001-5,000 employees

We primarily use Webex to connect for meeting purposes.

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reviewer1768674 - PeerSpot reviewer
Network Specialist at a computer software company with 1,001-5,000 employees

I use Webex for meetings. It's useful in virtual meetings. It's a video communication tool.

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Tichaona Ndoreka - PeerSpot reviewer
Infrastructure Sup at Capital Development Services

I am using the solution for virtual meetings and for file sharing.

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reviewer1104264 - PeerSpot reviewer
Director of Services at a training & coaching company with 51-200 employees

We are a services company, and we use Webex as a platform, depending upon the client that we have.

We use Webex, for training, and for meetings.

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reviewer1760583 - PeerSpot reviewer
Business Performance Management Professional at a consumer goods company with 1,001-5,000 employees

We primarily use the solution for virtual meetings. My company is using the Cisco WebEx for most of their meetings.

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TN
Director at a financial services firm with 201-500 employees

I only use WebEx to communicate with one of the managing directors, because that is his default meeting platform.

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reviewer1222722 - PeerSpot reviewer
Inbound Salesperson at a tech services company with 5,001-10,000 employees

I am using Webex mainly to speak to my manager.

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reviewer1037607 - PeerSpot reviewer
Account Manager at a tech services company with 11-50 employees

We are using the latest version for Mac.

We primarily use the solution for meetings with coworkers. 

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reviewer1738227 - PeerSpot reviewer
MBFA at a comms service provider with 10,001+ employees

We use Cisco Webex for meetings. And we have different packages for that. It can also be integrated with Teams.

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reviewer1030062 - PeerSpot reviewer
Technology Innovation Officer at a real estate/law firm with 10,001+ employees

I am using Webex for virtual meetings.

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reviewer1135716 - PeerSpot reviewer
CISO & COO at a tech services company with 1-10 employees

I use this tool to communicate with my team. I have a developer team, so I use this tool to communicate with them. We use both the chat and the video conferencing system on our computers.

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reviewer973497 - PeerSpot reviewer
Manager at a comms service provider with 1,001-5,000 employees

My primary use case of Webex is for virtual meetings. 

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reviewer935628 - PeerSpot reviewer
Sr.Manager at a energy/utilities company with 10,001+ employees

We use Webex for virtual meetings.

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Sadam Kherisat - PeerSpot reviewer
Technology Consultant- Networking Services at STS

I do not know which version we are using, although I believe it to be the latest one. 

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RM
Transformation Program Manager at NTT Data India Enterprise Application Services Pri

We used Webex extensively, several times a day, for internal and external meetings as well as web and video conferencing. I'm a transformation program manager and we're a customer of Webex. 

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MA
IT Technical III - IT Security at a energy/utilities company with 1,001-5,000 employees

I use Webex for having meetings in the cloud. For example, sometimes I use it for technical reviews with my team, and sometimes, I used it for education.

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FabricioCosta - PeerSpot reviewer
IT Engineer Expert at World Wide Technology

We use the solution to hold conferences with customers.

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CV
IT Programmer at Access World

We use this solution for virtual meetings including video conferences. I'm an IT programmer. 

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EE
Business Process Management Specialist and Business Continuity Management Coordinator at a insurance company with 501-1,000 employees

About 99% of the time, I use it for team meetings, regional calls, and screen sharing. I also use it personally to connect with my family, attend gatherings, and so on.

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reviewer1392276 - PeerSpot reviewer
Senior Consultant at a financial services firm with 10,001+ employees

I use Webex for virtual meetings.

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Marcelo Andretta - PeerSpot reviewer
Senior Solution Architect at a wholesaler/distributor with 10,001+ employees

I am a reseller and use Webex to host calls with my clients and other associates within my enterprise.

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reviewer1246575 - PeerSpot reviewer
Telco specialist pre-Sales Engineer at a computer software company with 10,001+ employees

Webex is used mainly for virtual meetings.

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reviewer1643070 - PeerSpot reviewer
Senior Manager at a computer software company with 10,001+ employees

Webex is my main mode of communication for meetings.

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reviewer1766682 - PeerSpot reviewer
CEO at a comms service provider with 1,001-5,000 employees

I use Webex for conference calls with buyers and overseas calls. 

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reviewer1141653 - PeerSpot reviewer
Senior Trusted Advisor LoB Banking at a tech services company with 10,001+ employees

I am using Webex for video conferencing.

I'm invited to the meeting by the corporation I'm speaking to, and they set up the meetings, add people, and do the limitations. I do not do this.

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reviewer981777 - PeerSpot reviewer
Senior Specialist, e-Transformation Services at a tech services company with 201-500 employees

Whenever I try to use it, whenever I plan a meeting, I visit the website and set it up. We use it primarily for meetings. 

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AlexandreRamos - PeerSpot reviewer
Senior Information Security Consultant at a tech vendor with 11-50 employees

I mostly use Webex for meetings with our clients and sometimes for interviews. 

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reviewer977976 - PeerSpot reviewer
System Architect, SCRUM Product Owner at a tech company with 10,001+ employees

My primary use case of Webex is virtual meetings. We also use it for direct communication and phone replacement. 

I think this solution is cloud-based. 

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reviewer1698441 - PeerSpot reviewer
Risk info security at a financial services firm with 501-1,000 employees

We use Webex for end-user support purposes whenever there requires troubleshooting. For example, if we want to connect to America or Europe or a different country for the support we can.

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reviewer1098108 - PeerSpot reviewer
Business Development Executive at a tech services company with 51-200 employees

I have no idea which version we are using at present. 

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reviewer1736505 - PeerSpot reviewer
Head of Security Services at a tech services company with 11-50 employees

We primarily use WebEx as our internal chat platform, as well as ad hoc meetings and client meetings. 

This solution is cloud-based, so we are always using the latest version. 

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reviewer1125813 - PeerSpot reviewer
IT Support Team Leader at a tech services company with 201-500 employees

Webex is very good for webinars and presentations. I used it for attending Cisco webinars and other security training. It's very good.

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reviewer1734894 - PeerSpot reviewer
Cyber Security Consultant at a consultancy with 11-50 employees

My primary use case of Webex is virtual conferences. 

Webex is cloud-based. 

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reviewer1712571 - PeerSpot reviewer
Implementation Engineer at a tech vendor with 201-500 employees

I used Webex for virtual meetings.

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PD
Assistant Engineer at Harel Mallac Technologies Ltd

This solution is used for virtual meetings.

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reviewer1709688 - PeerSpot reviewer
Senior Advisor at a financial services firm with 201-500 employees

Our primary use for Webex is for virtual meetings.

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reviewer1699782 - PeerSpot reviewer
Account Executive at a tech services company with 10,001+ employees

We use Webex for the same purpose as Zoom, i.e. to do web meetings, but we don't use Webex unless our customers require it.

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AN
Pre Sales Engineer at a tech services company with 51-200 employees

We use Webex for our critical or government customers, and when we're dealing with complex network infrastructure.

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AK
Owner at Apply Solutions

Our primary use case of this solution is for internal company meetings. We are customers of Webex and I'm the owner.

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reviewer1382046 - PeerSpot reviewer
VP, Sr Quantitative Financial Analyst at a financial services firm with 10,001+ employees

We use Webex for all of our internal meetings.

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it_user1010052 - PeerSpot reviewer
Consultant - Risk and compliance at a tech services company with 51-200 employees

We primarily use the solution for any virtual meeting. We use it for web meetings that require audio communication, text communication, and video. Video is not essential for us most of the time, however. It's not critical to see staff during, for example, team meetings.

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it_user1322994 - PeerSpot reviewer
CEO at a recruiting/HR firm with 11-50 employees

We don't use it in any technical way; we mostly just use it for presentations and things of that sort.

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it_user1365813 - PeerSpot reviewer
Founder and President at AAnnex

We use the solution to handle our remote meetings. If we need to have international meetings or client meetings, we use this solution. We also use it if we need to share desktops remotely or remotely control a customer's environment. We use it to record calls as well. 

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it_user1355733 - PeerSpot reviewer
Director - Big Data, IoT and Analytics at a tech services company with 11-50 employees

The primary use case is for video conferencing.

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MS
Head of Business Agility and Development at Aqarat Real Estate Development Company

We use Webex for web-based meetings.

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reviewer1320969 - PeerSpot reviewer
Information Technology Support Team Lead at a outsourcing company with 51-200 employees

Our primary use case is for virtual meetings. 

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DharmeshPatel - PeerSpot reviewer
Founder & CEO at 7Array Solutions private limited

We use Webex for having our virtual meetings and we also provide this as a solution for our customers. On our side, we use it for both internal and external communication.

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reviewer1311303 - PeerSpot reviewer
Technical Architect at a computer software company with 51-200 employees

We have online meetings using Webex, which include sharing our screens and running different kinds of scenarios.

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reviewer1205559 - PeerSpot reviewer
Customer Success Manager with 51-200 employees

I use Webex Meeting daily to make all kinds of virtual meetings with my clients, colleagues, and suppliers. It helps me to carry out surveys on needs or help clients create smart accounts or review problems on their platform, all without moving from the office or my house, even from the cell phone.

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KF
Manager, Telecommunications at Gyrus ACMI - Olympus

Cisco WebEx solution is used for voice and web conferencing across five domestic manufacturing facilities. The service enables our locations to utilize not only voice conferencing but also web which allows sharing of content.

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it_user793278 - PeerSpot reviewer
Microsoft SQL Server DBA at a tech services company with 11-50 employees

Using it for web conferencing, and for screen and documents sharing between members of geographically distributed teams. 

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Ratshibvumo Matodzi - PeerSpot reviewer
Founder and Chief Executive Officer at Naledzi Technologies

We use the product for attending training webinars, meetings, and team collaboration.

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DharmeshPatel - PeerSpot reviewer
Founder & CEO at 7Array Solutions private limited

We use the solution for multiple purposes, including collaborative meetings and online education through web events, seminars, practical sessions, and lab sessions.

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reviewer938061 - PeerSpot reviewer
Sr. Solution Architect at a computer software company with 5,001-10,000 employees

We use Webex for virtual meetings.

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CM
Chief Executive Officer at a tech services company with 1,001-5,000 employees

Webex can be used useful for virtual meetings.

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reviewer938022 - PeerSpot reviewer
Lead Presales at a tech services company with 1-10 employees

We primarily use the solution purely as a end-user support. We use it specifically for virtual meetings, 

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Julius Mboya - PeerSpot reviewer
Chief technical officer at Solvezy Technology Kenya Limited

The vendor who supports me uses Webex for technical support. They set up Webex, and we are able to connect with each other. Some people use Webex to do sales pitch presentations for various solutions. They send me a Webex link, and I can join and have our conversation.

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Fatih Gedikli - PeerSpot reviewer
DBA Team Lead | Principal Apps DBA at Experteam

I use Webex for Internet meetings.

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reviewer1410516 - PeerSpot reviewer
Pre-Sales Engineer at a tech services company with 201-500 employees

I am using Webex for presentations to our customers.

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Buyer's Guide
Webex
June 2025
Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,711 professionals have used our research since 2012.