Trello Room for Improvement
There can be bugs sometimes. When more than one person tries to edit the description at the same time, it can do some unexpected things. I would like to see that improved. Sometimes they add new features, which can be either welcome or odd. More control over email notifications would also be helpful.
View full review »AD
Arielle Davidowitz Neu
Customer Success Manager at PeerSpot
Improvement can be made in accessing cards via email for easier communication. The search function could be optimized, especially when card titles are not specified. It would be beneficial to have a search system that can pull up topics using keywords or AI-driven capabilities, making it easier to find relevant cards.
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AW
Ayelet Wexler
CSM at PeerSpot
Trello could be improved by having a better notification system. Currently, notifications flood my inbox, making it hard to differentiate what I actually need to open. Each card move or addition results in a new email, so a digest or a better way to receive notifications would be helpful. It would also be beneficial to more easily assign different members to specific parts of cards or action items.
View full review »Buyer's Guide
Trello
June 2025

Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,687 professionals have used our research since 2012.
I used only the tool's free version. I didn't use the solution extensively for several months, as it was more of trying out what Trello is capable of because it was something I kept hearing about my colleagues and from my wide circle of friends who were using it. Honestly, I didn't spend a lot of time with the tool.
In terms of improvements, adding more artificial intelligence and making it more user-friendly in terms of design could be beneficial. However, given its user-friendly nature, there's not much to criticize.
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YD
Yurii Dudar
Big Data Software Engineer at SoftServe Ltd.
Having special fields for users such as members, testers, and verifiers would be beneficial, as it would be much easier for us than adding three people in a row as members.
View full review »Trello does not provide you with as many functionalities as Jira and various third-party integrations provided by these different platforms.
Moreover, assigning things to people is a little difficult, it doesn't make sense. It would be better if it were easier to assign within a team and if they get notifications immediately via an app such as Slack, for example, if Trello could be integrated. However, there may be integrations available that we did not explore. When we used the solution, it was difficult for us to manage through emails, and most tasks were missed out on because they were not getting tracked properly or people were not getting notified.
The solution also gets a little complex with the way assignments and the tagging of certain tasks could be.
Being able to export reports from Trello, general reports, or board reports, would improve the solution for me as a manager. This would help me monitor my team or my tasks more effectively. I would also like the ability to export raw data about my tasks.
View full review »Trello is already a very rich tool with Analytics and automation capabilities and ability to integrate with multiple storage formats
One can also customise their categories according to one’s needs and add validation rules to that.
What I have especially found useful are the analytic capability with the ability to create ready to consume charts etc and give various slices and dices of it.
I think the only additions I can think of are possibly enabling Many more categories such as whether it is a risk or defect or issue
And, possibly RAG status can also be enabled at a checklist level
We are exploring the Gantt chart capabilities of the solution and would like to see a strong Gantt chart capability to give us a one shot linear view of the project
View full review »n Trello, there's one aspect that could be enhanced. Sometimes, I find it challenging to manage the checklists. Specifically, I'd like to have the ability to track the checklist as a separate entity. Let me explain. When I have a detailed checklist for a task, like organizing an event with items such as "Talk to the hotel" and "Get details," it would be helpful if I could convert this checklist into a new card while retaining all the same content, labels, and other details. Currently, if I convert it into a new card, I have to manually update everything, which can be time-consuming. Improving this aspect of the checklist feature would be beneficial.
There's another thing that comes to mind. Sometimes, I use PowerApp to supplement Trello because I find that some of the basic features in Trello might not fully meet my needs. PowerApp helps me accomplish specific tasks and allows me to do things in a way that I couldn't solely achieve using Trello.
View full review »RC
Raghava Chitluri
Project Manager at Amdocs
We haven't had any issues with Trello.
I'd like to see features that could help us generate reports or automatically send things to emails. We don't really have any automated features. If they had more automated options, that would be helpful.
View full review »We encountered difficulties establishing a stable connection between Nasuni and our network. Additionally, we experienced a lack of adequate communication and support from the Nasuni storage team.
The documentation is not readily accessible.
It is difficult to connect with technical support. Additionally, their knowledge base seems limited.
Managing Nasuni can be challenging due to the lack of comprehensive training and support compared to other solutions available.
The implementation of Nasuni increased our workload, as we assumed responsibility for its administration and maintenance.
My experience with the cloud migration was positive. It helped to improve my work by making it more efficient and accessible, which has increased its usefulness for me.
I would like to integrate directly with AWS, eliminating the need for multiple Nasuni boxes.
View full review »The product is not easy to use. Initially, it seemed easy to use, but it was not.
View full review »OK
Olive Kusumbara
Consultant at a tech services company with 1,001-5,000 employees
In terms of improvement, the mobile app could be better. When I last used Trello, the mobile app is an HTML5 version. It's not really native to mobile apps, so this feature isn't really integrated as much as it is when we use it on the web.
Another way Trello could be improved would be with better integrations with other tools like Teams and different calendars. I don't know if they charge extra for a calendar feature but it should be included.
We would need to use a separate calendar to set reminders for the week. Ultimately, we don't always track our activities through Trello. We use other resources like our email. It is important for there to be better integration between Trello, email and our calendar.
View full review »Although it has many useful features, the one thing I don't like about Trello is that it constantly sends out unimportant notifications. For example, I get an email notification from every card I comment on, which can be tedious at times. They should prioritize sending out only important notifications that are significant to me. I would like to only receive important emails to avoid spending time on irrelevant things.
I can’t think of anything now but there is room for improvement. There’s definitely room for added features.
View full review »I would appreciate seeing how much time spend on each specific ticket.
View full review »I would like to see improvement in onboarding back-office team members.
View full review »Unstructured data cannot be directly used; it needs to be structured first.
The recording session works well, but introducing dynamic control can cause glitches and loss of control. To address this, we need to manually extract elements from all test boxes and ensure the dynamic code is executed within them for proper functionality.
View full review »There are mobile apps for the solution. Sometimes the notifications are not updated on iOS. If we have one notification, the iOS app shows seven. It indicates that the notifications are still unread. The notifications on mobile apps must be improved.
View full review »VT
ValeryTezo
Senior ICT Consultant/Project Manager at Qualisys
It is not a scalable product.
There are no features that are lacking. We're pretty happy with its functionality.
They could offer more integration with other tools - especially those that test some requirements in tickets.
View full review »It could have a bit more customization, especially for organizations that may want to integrate it into their own systems.
View full review »Trello was a little complicated initially because we didn't know how to use it, create a product backlog, or define the work items. The solution could be made easier for new users.
View full review »Trello has become complex over the years.
View full review »FK
Fadhilah Khansa
Project manager at Hino Motors Sales Indonesia
The dashboards and flexibility to adjust the timeline view for each task are areas with shortcomings in the solution that need improvement.
The solution could be priced cheaper.
View full review »The product does not allow the linking of tasks. We cannot link tasks that are dependent on each other. There is no field to indicate the budget allocated and consumed for a particular task. The meeting should have recording facilities.
View full review »AM
Anton Mironov
CEO at PeerSpot
Its hard to say what could be improved in Trello, because it does what it was designed to do, and it's simple, so it's really hard to come up with any flaws.
If I were to name one, it will be for the solution to have more integrations, e.g. they already have quite a few, but we're heavy users of a CRM called Creational, and there's no direct integration with that particular CRM system, but that CRM system is one of the top five CRMs out there. I found it quite odd and strange that integration between Trello and Creational isn't available, while for Salesforce, it's there. Having more integration with third party tools is an area for improvement for Trello.
I also haven't actually looked too much into it, and I'm not sure if this is currently available in Trello: having something along the lines of WhatsApp, where you're able to hold down a button and leave a voice message for your colleagues. It's an additional feature I'd love to see in the next release of Trello, because I think that's also a very quick and great way to be able to communicate with your colleagues. It'll be so much quicker than having to type long sentences or paragraphs to explain. Having voice messaging as an additional functionality in Trello would be great.
View full review »AJ
Ajay Jamwal
Software Developer at a tech services company with 11-50 employees
Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint. Additional features for release management in the style of Jira would be beneficial.
View full review »I am sure that my company's use cases related to Trello were taxing for the system, so it got rather slow in some areas. With too much information on a Trello board, it got very sluggish. I am sure that Trello board got sluggish mostly due to our company's use case and other bad practices. Trello wasn't a tool that offered lightning-fast speed like users wanted it to be for them.
Trello cannot be integrated with other tools like Jira and Google Workspace.
View full review »SS
Savvas Socratous
CS/Retention Manager at Catchpoint LTD
Having different actions and maybe multiple pages would be helpful, but I don't know if those already exist because I'm only doing one thing on Trello and I've never really gone deep into it. If there was an option for more pages on it we could actually do other things and see other actions without having to have more programs open.
View full review »JQ
Jennie Queen
Life Leader Coach at Rogers Communications
There should be some quick videos and little bites right there in the app to help those who are new to it to optimize what it can do. I haven't done enough digging, and it is possible that they exist.
If there are pre-done templates or suggested templates for various fields, they would be helpful for me as a coach.
View full review »KN
Kevin Adamo
CEO & Co-founder at Adamo Digital
- Video call and messaging for the online conference: 2020 was the time for remote working and online conferencing while social distancing deterred people from going out. I think, as an online collaboration tool, Trello should include an online meeting feature as it would allow members to meet, discuss, and share ideas.
- Analytics: Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline. Besides, I want to know the time spent on each project and the potential issues that occurred.
Pricing can be improved. Maybe it would be better if they offered some extra tiers, so you don't have to go all the way up to the pro level. We're using the integrations on the other side, and I think you only get some of the things if you're not subscribed at a higher level. You only get a certain amount of features. For example, they have this thing called the Butler, and unless you're at a pro-level, you can only use one Butler feature. You have to pay more to unlock certain features.
As a team board it did not work well for us. It allows non-permanent members of the company or team to manage or delete posted tasks and notifications. It was a big problem for us that every member was able to delete or edit something posted by another and we felt the need to remedy this. We encountered a situation in which a member of the board deleted every task which he was assigned, which was a lot. We found ourselves trying to refill all the boards so that our stakeholders could have complete visibility of our tasks, a matter which concerned our finances and overall schedule.
For this reason we made use in the bank of Microsoft Planner, which we already had in place. It has a feature that prevents others from deleting or editing notifications posted by another. This is nice to have when one must deal with six picky stakeholders.
As for the user interface, I am glad that Trello does not make alterations to this. I like that the buttons and colors which appear in a consistent manner and this is one of the reasons that I remain with Trello.
PL
Prem Lingala
Customer Success Manager at a tech services company with 501-1,000 employees
There aren't as many tracking tools.
If you use Agile as a methodology, Trello doesn't really fit very well. It cannot run at the speed of the team or show pending tasks and backlogs as well. Those types of features aren't really on Trello. Something such as Jira is much more adept at Agile.
The product doesn't handle heavy loads very well. The information does not load quickly once there's a lot of information in the system. IT needs some sort of load balancer to allow it to take on more information and load more quickly.
PB
Pieter Boshoff
Managing Director at Remy InfoSource
I cannot think of anything specific that should be added. The system is pretty much good as it is. Maybe being able to position cards below each other could make better use of screen space.
View full review »SP
Saul Piña
Consultor SOA at SOAINT
In the card area, you should not be able to modify so easily what is already written, as this can cause loss of information.
View full review »In terms of time, recording the service can be improved. Users should be able to log their time against the tasks and visual reports should be available in Trello for time spent.
View full review »AA
Alaa Almabrouk
COO - KSA at Spectrum Groupe
It is somewhat challenging to move to the automation part of Trello. This is based on feedback from our team members who have tried to implement automation features.
View full review »It would be great if there was a tour for new users to explain how this solution works. Using this solution for the first time can feel complicated.
This solution could also be improved by removing the contradiction that seems to exist in the options of filters that can be used.
UP
Umang Pandya
Sr. Business Analyst at Silverspace inc
The tool should be able to predict the task completion dates based on the date assigned and sprint dates. It is also not commercial compared to competitors.
View full review »The product could add more features. It must be more robust and a bit more comprehensive. Improvements also depend on Trello’s goal and business model. Reporting features could be improved.
View full review »OH
Olsen Hsieh
Technical Consultant at a tech services company with 1-10 employees
It would be good if we could update the project status by email without logging into Trello. Some other project management tool could read the email and update the content to the correct project.
View full review »Buyer's Guide
Trello
June 2025

Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,687 professionals have used our research since 2012.