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SAP Signavio Process Manager Room for Improvement

GL
Senior lecturer and researcher at a university with 1,001-5,000 employees

Typically, a business process management suite would cover the whole lifecycle, from discovery to optimization and operations. This is running on the process server and providing some kind of low-code environment for developing business solutions. I think the latter part is missing, where SAP Connector comes in. Specifically, the execution of processes is missing, where you would design forms to take orders. This is typically part of some development environment for the process server to run processes from out of the models.

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JK
Global BPM Professional at a renewables & environment company with 1,001-5,000 employees

There is room for improvement in the reporting function. At the moment, for example, while it is possible to report on how many users you had in the last month, you can't use it to tell you how many users you had from the first week to the second week. This is really a drawback because when you have an activity to promote Signavio or BPI, it would be good to be able to measure how many people you had in the system.

Another issue is that you have revisions, and every time you save the process, it is a new revision. It would be better if we had full versions, so that when we approve a process it would be, for example, the 2.0 version. And when we work on it, it would be 2.1, 2.2, 2.3, et cetera. Once it's approved again, it would be 3.0. That way, you could see at a glance how many times a process was approved.

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Andrew-Lim - PeerSpot reviewer
Managing Director at Andrew Lim Consulting

The Signavio Process Manager is a middle-range solution that is also capable of process simulation and workflow management. Whilst it may not be as strong as other products for certain tasks; For example, simulation-wise, it is probably not as strong as SIMUL8 Process Simulation Software. For complex workflow management, it's probably not as strong as Appian. It represents good value for money with strong performance.

If you wish to build a process-centric business from scratch then I think this product would be ideal.

Signavio has released a newer version of the Customer Journey Map which is way better than the previous version.

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Buyer's Guide
SAP Signavio Process Manager
June 2022
Learn what your peers think about SAP Signavio Process Manager. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
610,518 professionals have used our research since 2012.
Matt Mueller - PeerSpot reviewer
Global Business Process Management Facilitator with 501-1,000 employees

It is missing workflow functions. The actor's email is stored in maps, which makes it unusable.

The reporting is too slow and there is a limit of 250 processes. There are not many reports available.

The governance report is only available on the dashboard.

There is no metadata and everything is on a map level. Process owners have to be entered into a single map!

There is no functionality for variants of processes.

There is no "To Be" process functionality. We have established a time-consuming workaround.

The copy function is only a one to one process if you like to keep your revisions/versions. Folders cannot be copied.

The number of bugs has increased a lot and it is still rising.

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Vita Biletska - PeerSpot reviewer
Process Manager at a non-tech company with 1,001-5,000 employees

There is a need for more varied access packages. The access packages that I have used are not cheap enough. They also provide a complete set of tools that are not always used. Sometimes, you need more segregated things, e.g., Signavio includes functionality for a company that has not yet matured. Since there are no basic packages, the company must pay for a package that is not fully used. Typically, process management is started in a company of a certain maturity.

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André Sutter - PeerSpot reviewer
Head of Business Process Management at a manufacturing company with 1,001-5,000 employees
  • There are some small graphical bugs, but they are addressed immediately by Signavio to their product development team.
  • The Stanard process model based on best practices would be helpful. Especially if there are no processes in place already to have an outside view on best practice models.
  • Document management system to mange templates, checklists, work instructions. upload is possible but no version control etc. Signavio is not a document management tool yet.
  • Focus also on other big ERP solutions (not just SAP).
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AndreeaSoloi - PeerSpot reviewer
Process Excellence Manager at a healthcare company with 5,001-10,000 employees

The user management functionality in Process Manager is not as user friendly as the one in the Collaboration Hub. The design, although good compare to other solutions on the market, is not as great as that of the Collaboration Hub. 

Furthermore, the integration with SharePoint Online doesn't offer the same benefits as the one with SharePoint classic, meaning that when using the search functionality of "search in content" you will not get results of the text within the SharePoint Online documentation.

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Paavo Heikkinen - PeerSpot reviewer
Business Process Manager at VAT

There are no major features missing from Signavio. Nevertheless, I would like to see an improved navigation feature in the Collaboration Hub. The current user experience for navigating between different process levels could be more intuitive. Navigation over the process structure is possible but requires a few additional clicks.

Moreover, the functionality to show different process variations with "views" could be improved to allow more customization of these views. I believe this would increase the user experience and administrative efforts maintaining these process variations.

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Gabriela Tsvetanova - PeerSpot reviewer
Business Process Management at VAT

More Machine Learning and data algorithms for predictions could be involved in order to get a better understanding of the whole structure and tool.

It could be more flexible from a customization point of view, where the user is able to display only whatever he needs. More flexibility in the visualization, especially on the main page of the Collaboration Hub, would make it easier.

I would like it to show cycles and other things, rather than just boxes and arrows, in a more creative way.

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Buyer's Guide
SAP Signavio Process Manager
June 2022
Learn what your peers think about SAP Signavio Process Manager. Get advice and tips from experienced pros sharing their opinions. Updated: June 2022.
610,518 professionals have used our research since 2012.