SAP Signavio Process Manager Reviews

I am a one-person company and I use this product for training. I also resell this solution to my customers. It is a good tool to show the different functions that BPM is used for, and whereas some products have a special focus, the broadness in the usability of this solution is very good.

The ease of use is one of the most important points when it comes to Signavio Process Manager. The idea is to have BPM for everybody, but not everyone is ready to do the preparation that is required before starting off. With this solution, I have seen that during training sessions, people don't need very much instruction to learn to model or to understand the main features.

I would say that this solution has affected the way I approach business transformation. I have been working with process management for more than fifteen years and I have always looked for a product like this. I was in a company environment where all kinds of products were there, and only once I left the big international environment I saw the market for BPM products. Over the years, a lot has changed in terms of acceptance. The big players are using this kind of tool for adding value to their already existing ERP environment.

The most valuable features of this solution are the portal for spreading it over the organization, the usability, and the workflow generator in the background.

The interface is user-friendly.

It is sometimes difficult to find the match between what is possible and what is wanted, or what is helpful with the product, so better documentation may assist in this regard.

On the website, it is not clear how it is that I can upgrade to the Velocity Edition. 

From my experience, I think that stability is within the level that is accepted by the users. When an error occurs, the users are sometimes unaware as to whether it is a system error or something that the user had done themselves. Some experience is needed. People are also aware that they can access the Signavio help desk to look for answers, although I find that for day to day work, people tend to not contact service with questions.

I think that technical support is fine.

This is a leading-edge product, and it is my first choice of BPM.

At the moment, I am not using the process intelligence very much, but I think that it depends on the size of the customers.

This solution pushes the entire BPM industry toward being more user-friendly. It is a brand that opens up the market.

I would rate this solution a ten out of ten.

My primary use case for this Signavio is mapping processes. I map the main calls and main processes in the company. One of my tasks is to eliminate waste within business processes.

The Signavio tool is very easy to use and it is one of the reasons why I like it. It is also one of the reasons that we have adopted it. It's easy for other people to learn in perhaps one or two hours.

Especially in a company like ours, the product development process is very complicated. It's very complex, and Signavio helps us to make the product development process clearer, faster, and better.

This solution has helped us carry out the entire process-improvement lifecycle in a unified hub by using the Collaboration Hub. We share all of the processing mappings with other colleagues in the company. 

I would say that in seventy to eighty percent of the cases, this tool gives people what they need. There is always ten or twenty percent of the things in each tool that can be made better in the future. For us, this solution makes it faster for us to develop and document processes, and then bring them into the whole company using the Collaboration Hub.

The collaborative features have certainly helped to create a process-centric mindset in our organization, but at the moment, I cannot provide a specific example.

The most valuable feature is the short version of the mapping because it is easy to do.

I find it difficult to figure out how I can better align this solution with my KPIs. I would like to combine the most important KPIs in our processes together with the main Signavio tools.

We have been using this solution for four or five months.

Based on my experience over the past four to six months, I would rate the stability a nine out of ten.

This is a scalable solution.

We currently have five people using Signavio Process Manager and the number of users is increasing each month. Other areas of the organization are coming in, as well.

I have no experience with technical support. However, in the past four or five months, I have received calls from support two or three times. It is the support people asking me if there are any problems. I find that this proactive support is great for me, and I am happy that it works in this way. I ask them something, I give them some information, and I get an answer as soon as possible. It works for me.

We did not use another solution prior to this one. We did not document processes in a professional way. Our interest was in finding a tool to not only document the processes, but everything around the decision process. I think that it is sometimes more important than the process itself.

The initial setup is straightforward and not complex.

It is too early to see ROI, but for some processes, I am able to see how much and what kind of waste there is. It is my job to eliminate waste, and although I cannot say how much money will be saved or earned, it will help with my job.

We started documenting processes by using external consultants and they told me about Signavio. They had compared different systems and they gave us the information. We looked at other possibilities and there were not many. Ultimately, the Signavio tool gave us good performance over the two or three different tools that we compared.

We have not yet begun to use process mining in our company. I think that it is the second or third step, rather than the first.

We do not yet use the Process Intelligence function.

My advice to anybody who is researching this type of solution is to look for ease of use. The most important thing is to make it easy for people to model processes, as well as consume them.

I have only been using this solution for less than six months, but at this point, I am able to find most of the things that I need.

I would rate this solution an eight out of ten.

The primary use is that we, as a professional services company, are trying to enhance the project delivery cycle.

Signavio has helped us reduce the time involved in the project delivery cycle. It helps determine exactly where the bottleneck is for each cycle and how each cycle affects the other. 

Because we are a professional service organization, the main resource in our organization is our human resources. We are a client-based company. Saving time and resources helps us to deliver. We are in the process of enhancing the delivery cycle but we were facing a lot of problems because we used manual processes. After using Signavio I was able to determine where the bottleneck is, where the problem is, so moving forward I will be able to inject more resources at this bottleneck and distribute the work to other resources. It makes the process more efficient.

It's the integration that is the most valuable feature, so I can know exactly where the bottleneck is in my overall operations. It also enables me to benchmark the cycle to help me determine where the bottleneck is.

It could use a better user interface, one that is more efficient.

It is very stable.

It looks scalable but I have not reached the point where I can say if it is scalable or not. But I have been impressed while using the software.

I'm a software consultant and my company asked me to develop a cycle for the project management area. I use to use Visio, Excel, and Powerpoint - manual, basic tools. When I found that the basic tools did not cover my needs I decided to search for other tools that would help me to automate this process. I found Signavio, I registered for a free trial, and I started using the software.

This is a good way to start using the software. They gave me a free trial for one month then I asked them to give me an offer. Now we are in the process of moving forward with them. I found it easy, it helped me to define the business processes and meets my management's expectations. While I am not an expert at developing a business process cycle, when I started using the tool, it helped me convert what is fixed in my mind into a visual process.

Support is the main area I am looking for when selecting a vendor.

The initial setup was very straightforward.

ARIS was the only competitor.  I installed Signavio because there was a huge difference in the cost.

I rate it a seven out of 10. I haven't had enough time to really give it a full evaluation, but for now, I am giving it a seven because the user interface is a big issue for me. The user interface is what brings my rating down. If the user interface was more functional or more powerful, I could give the solution an eight or nine out of 10.

From my point of view, there is no best product, but there is the software that works for me, for my needs.

We use the product to access processes.

The product's most valuable feature is the transformation process.

The product's pricing could be improved.

I have been using SAP Signavio Process Manager for one year.

I rate the product's stability a ten out of ten.

I rate the product's scalability a seven out of ten. Since it's expensive, you will have to pay more if you want to scale. It best suits large companies.

I have worked with Enterprise Architecture. It works well for software projects because it has more technical and modern model-driven approaches.

The product is expensive.

I rate SAP Signavio Process Manager a nine out of ten.