We use this product to document our internal processes. It is as simple as that. We run it in conjunction with other internal systems — like LeanIX, which is providing information to Signavio and all other internal systems.
Sales Operations at a tech vendor with 10,001+ employees
Helps document and standardize internal processes in a centralized database
Pros and Cons
- "This product has helped us to work within standards for process planning."
- "There is always room for improvement is the capability of integration with other solutions."
What is our primary use case?
How has it helped my organization?
This product has helped us to work within standards. In big companies, a good process is all about standards. It is as simple as that. Using this product makes our processes centralized and much better than documenting some things by scribbling them down on paper and distributing them.
Having processes documented with this product, you can share that in the team in an easy way. It is collaborative, so the team is able to talk about the same project in the same terms. Then they are able to drill down from a high level into details. We end up talking the same language about the topics that are relevant for us since Signavio is integrating and able to refer to other solutions. We establish standards around our internal business processes through the use of the product.
What is most valuable?
Once you are in Signavio and you understand the notational language, then it is quite easy to use. You can work up process plans very quickly and share them easily. So, say the process owner documents a process. They can then share the process with other departments in the company. Even if the other people have no clue about process management, they can easily review the process and make comments. The collaboration features are great.
The capability to integrate with other solutions can ensure we are using standards within the company. If it is like LeanIX, our architectural system that provides us the inventory of our internal systems and SAP, whenever someone is in the process referring to the CRM system, you will spell it the right way and maintain consistency.
What needs improvement?
I think where there is always room for improvement is the capability of integration with other solutions. For example, if we develop in SAP, or we have an SAP component that serves our data models we would like to integrate that. We model our central data dimensions and components in the SAP product. As far as I know, we currently have no direct integration with that to Signavio. We have integration to LeanIX that is providing our system landscape into Signavio. If we had one piece to provide us all of our data components in a more integrated way, it would be better.
Buyer's Guide
SAP Signavio Process Manager
April 2025

Learn what your peers think about SAP Signavio Process Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,686 professionals have used our research since 2012.
What do I think about the stability of the solution?
I never have problems with the stability of the solution.
What do I think about the scalability of the solution?
I know that the product definitely has scaling capabilities, but I'm not in a position to judge that first hand at this time.
What about the implementation team?
I think we did the implementation ourselves. We are working very closely with Signavio. We are also doing additional evaluations and maybe we will use more components of the suite. Since we have experience with the product and request changes to the solution, it makes sense that we work closely with them.
What other advice do I have?
I trust that the adoption of the solution by our team and organization will grow over time. Sales people can be difficult when it comes to taking something in a very structured way. Process management and process documentation are very structured. I think they would love more to have a one-pager that is illustrative. But, I see more and more that they accept the tools we are using and that they use them more now.
I know about the capabilities of Signavio. Personally, I would be interested to go toward process modeling, but then maybe I would need to make too much change to the company. Originally, I am from process consulting as a process consultant. I worked with other solutions 10 and 20 years ago. I would love to see the use of process modeling more with Signavio, but in my current professional environment that is not the perfect use case. Similarly, I would like to carry out the entire process improvement life cycle in a unified hub, but we are not yet there. I know that would be possible. When people have a background like myself or are in a similar position and are responsible for internal processes, then we could surely make it work.
On a scale from one to ten where one is terrible and ten is great, I would rate the product as a nine. It does serve all of our needs. For sure, there is always room left to have new functional extensions or integration with SAP. Whenever we have questions or requirements we feel we are very close to the company and product strategy development.
My advice to people who are considering Signavio from our own company experience, I would simply say to give it a try. Look at our internal public process landscape, which has been hosted by Signavio. Start from there, and otherwise visit our process office. Research the components. It is fully available and we have a global process office that provides SAP internally whenever someone has any kind of need around process management.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Helps us determine where the bottlenecks are in project delivery, but the UI needs work
Pros and Cons
- "It could use a better user interface, one that is more efficient."
What is our primary use case?
The primary use is that we, as a professional services company, are trying to enhance the project delivery cycle.
How has it helped my organization?
Signavio has helped us reduce the time involved in the project delivery cycle. It helps determine exactly where the bottleneck is for each cycle and how each cycle affects the other.
Because we are a professional service organization, the main resource in our organization is our human resources. We are a client-based company. Saving time and resources helps us to deliver. We are in the process of enhancing the delivery cycle but we were facing a lot of problems because we used manual processes. After using Signavio I was able to determine where the bottleneck is, where the problem is, so moving forward I will be able to inject more resources at this bottleneck and distribute the work to other resources. It makes the process more efficient.
What is most valuable?
It's the integration that is the most valuable feature, so I can know exactly where the bottleneck is in my overall operations. It also enables me to benchmark the cycle to help me determine where the bottleneck is.
What needs improvement?
It could use a better user interface, one that is more efficient.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It looks scalable but I have not reached the point where I can say if it is scalable or not. But I have been impressed while using the software.
Which solution did I use previously and why did I switch?
I'm a software consultant and my company asked me to develop a cycle for the project management area. I use to use Visio, Excel, and Powerpoint - manual, basic tools. When I found that the basic tools did not cover my needs I decided to search for other tools that would help me to automate this process. I found Signavio, I registered for a free trial, and I started using the software.
This is a good way to start using the software. They gave me a free trial for one month then I asked them to give me an offer. Now we are in the process of moving forward with them. I found it easy, it helped me to define the business processes and meets my management's expectations. While I am not an expert at developing a business process cycle, when I started using the tool, it helped me convert what is fixed in my mind into a visual process.
Support is the main area I am looking for when selecting a vendor.
How was the initial setup?
The initial setup was very straightforward.
Which other solutions did I evaluate?
ARIS was the only competitor. I installed Signavio because there was a huge difference in the cost.
What other advice do I have?
I rate it a seven out of 10. I haven't had enough time to really give it a full evaluation, but for now, I am giving it a seven because the user interface is a big issue for me. The user interface is what brings my rating down. If the user interface was more functional or more powerful, I could give the solution an eight or nine out of 10.
From my point of view, there is no best product, but there is the software that works for me, for my needs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
SAP Signavio Process Manager
April 2025

Learn what your peers think about SAP Signavio Process Manager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,686 professionals have used our research since 2012.
Consulting Manager at a tech consulting company with 51-200 employees
Provides good stability and has efficient features for the transformation process
Pros and Cons
- "The product's most valuable feature is the transformation process."
- "The product's pricing could be improved."
What is our primary use case?
We use the product to access processes.
What is most valuable?
The product's most valuable feature is the transformation process.
What needs improvement?
The product's pricing could be improved.
For how long have I used the solution?
I have been using SAP Signavio Process Manager for one year.
What do I think about the stability of the solution?
I rate the product's stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the product's scalability a seven out of ten. Since it's expensive, you will have to pay more if you want to scale. It best suits large companies.
Which solution did I use previously and why did I switch?
I have worked with Enterprise Architecture. It works well for software projects because it has more technical and modern model-driven approaches.
What's my experience with pricing, setup cost, and licensing?
The product is expensive.
What other advice do I have?
I rate SAP Signavio Process Manager a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Process Manager at DKV Mobility Services
A powerful tool that is completely customizable
Pros and Cons
- "The most valuable feature is that you can customize it completely with all of the attributes that you need."
- "We would like a better way to give users the correct permissions for processes, whether to view or design."
What is our primary use case?
We are using Signavio to design our processes.
How has it helped my organization?
At the moment, we are at a low level for our processes, but this is a powerful tool for our company to help get more in touch with all of our processes.
What is most valuable?
The most valuable feature is that you can customize it completely with all of the attributes that you need. You can build it the way you need it.
It is really easy to use and design models.
What needs improvement?
We would like a better way to give users the correct permissions for processes, whether to view or design. At the moment, we have to click on every account and assign the permissions based on what they need to see.
Better documentation to explain the functionality would assist us with increasing the adoption in other departments within our organization.
For how long have I used the solution?
I have been working with Signavio Process Manager for about six months and the company began using it about a year and a half ago.
What do I think about the stability of the solution?
We have had no problems with respect to stability.
What do I think about the scalability of the solution?
This solution is scalable. We have about thirty designer licenses and we continually need more because we are going into the business units and encouraging its use. I would like them to design, as well.
For viewing processes, we currently have about one hundred licenses, but we plan to expand this to about one thousand.
What other advice do I have?
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: April 2025
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