Ruckus Wireless Reviews

Ruckus Wireless provides good coverage.

The delivery device, and the warranty, need improvement. They offer a three-year warranty.

It takes a long time to return the RMS delivery device.

It is extremely difficult to send videos in Ruckus live sessions. Zoom streaming, or using Teams Streaming live sessions to send videos, for example, could be more effective.

I would like to see Cloud Control, and Wi-Fi 6 added as new features in the next release.

Ruckus Wireless is a stable solution.

Ruckus Wireless is scalable.

Ruckus Wireless has very good technical support in Jordan.

When compared with Cisco, and Aruba, Ruckus Wireless is less expensive. 
Cisco is expensive, and there is no support in Jordan.

It is reasonably priced. I would rate the price a three out of five.

With Wi-Fi 6 the price is more expensive than Aruba Wireless.

Wireless and Devices, use Wi-Fi 6. The 2.4 or the five is in the same range as Aruba.

I would rate Ruckus Wireless a six out of ten. It's a mid-ranged solution that is best suited for medium-sized companies.

We use Ruckus Wireless for wireless network connectivity in a hotel.

I have been using Ruckus Wireless for approximately five months.

Ruckus Wireless is a reliable solution.

The scalability of Ruckus Wireless is good.

There are approximately 500 users using the solution.

I have not contacted the technical support from Ruckus Wireless.

The initial setup is straightforward, it did not take very long to do. All you need to do is plug it in.

The price of Ruckus Wireless could be better. I have heard it is more expensive than other solutions.

I rate Ruckus Wireless a nine out of ten.

We recently proposed a Ruckus solution using Cisco switches, in our local area. We have a local network for Cisco switches that we can help implement, as well as wireless connectivity that we are proposing. For a better wifi experience, we proposed a Ruckus solution.

It has great features. 

It also has cloud connectivity. All IPs can be managed and monitored by the customer from a single console. They will also manage and share the various regions' IPs and locations all over the world. However, a single console can be monitored and managed from anywhere in the world.

We would like to see a better licensing model for our customers.

We have been providing Ruckus Wireless for a couple of months.

Ruckus Wireless is scalable.

We have three or four clients who currently use Ruckus Wireless.

Technical support is fine.

We also provide Cisco Catalyst Switches, and Alcatel switches for customers. We are gold partners with Alcatel which is why we work with Alcatel products such as PBX, network switches, and WiFi.

The installation is straightforward.

I can take a week to install.

Commercially Ruckus for its features, its pricing is expensive for the customer. Customers go back and forth with the pricing, but we convince them that it is beneficial to include features.

Licensing is subscription-based.

This solution is provided by a team of three engineers at the upper and management levels.

I would recommend this solution to others who are interested in using it.

I would rateRuckus Wireless an eight out of ten.

My customers use Ruckus Wireless for computing, data transfer, and internet access.

I like the price and its capacity.

The initial setup could be more straightforward. It would be better if we could seamlessly integrate security tools like a firewall or IPS with Ruckus Wireless.

I have been using Ruckus Wireless for almost ten years.

Ruckus Wireless is stable.

Ruckus Wireless is scalable.

The initial setup is not straightforward.

Ruckus Wireless pricing is reasonable. 

On a scale from one to five, I would give Ruckus Wireless pricing a four.

On a scale from one to ten, I would give Ruckus Wireless a seven.

Although this product is a very good wireless solution and good for my customers over here, I still have to deal with poor integration.

We are an integrator; our function is to sell Ruckus solutions to our clients and to implement the solution for them. It's a good solution for wireless WiFi connectivity.

Our clients are in the hospitality industry and it's been very good at meeting their needs. The WiFi connections are good.

In general, all implementations are standard and pretty straightforward. These implementations typically cover the connection to the corporate network integrated with Microsoft's Active Directory and other services that bring network access to the clients so that it's easy to get onto the internet.

The stability has been good.

We find the solution to be scalable. 

Technical support is responsive and knowledgeable. 

The solution could include more security features. For example, with other solutions, there is a security feature added to connect to the internet. In the case of Ruckus, they don't have any security solution to connect to the internet. Clients want more security, which is why it's important Ruckus begins to think of ways to offer more robust connection options that will help customers feel safer.

Just two weeks ago I implemented a Ruckus Wireless solution for our client. I deal with it regularly. In general, I have about three years of experience with the solution.

The stability is great. It's reliable and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

The solution has scaled well. A customer shouldn't have any issues expanding the product.

Technical support has been very good. In any situation where I have had to reach out, they have been quick to respond and my issues were resolved in a timely manner. We are quite satisfied with their level of attention and knowledge. 

The initial implementations have been standard and straightforward. It's not overly complex or difficult.

As integrators, we are able to assist our clients in the initial setup process. 

We are integrator of Ruckus. We offer Ruckus solutions to our clients.

I'm not sure of the exact version number I last installed, however, it was the latest solution that covers smartphones. It had the wireless controller of Ruckus and different equipment covering WiFi 5 and WiFi 6.

I would recommend this solution to others. 

I'd give it a rating of nine out of ten. We've been very pleased with it overall.

The biggest advantages of Ruckus Wireless are pricing and support.

I think it would be nice if Ruckus offered the option of a cloud interface for easy configuration of Ruckus Wireless.

We've been using Ruckus Wireless for three months. Our company is a Ruckus integrator.

I've only worked with Ruckus Wireless, and it's okay for me. We've had no problems with stability.

We looked at other vendors, and I think Ruckus Wireless offered a larger range.

I rate Ruckus Wireless 10 out of 10. It's the best wireless solution.

We have different use cases for this solution. We deploy it for many of our customers in a variety of organizations including financial, manufacturing and retail. The use case depends on the needs of an organization. We are resellers. 

The solution provides superior coverage and works as it should without any issues.

I would like to see the integration of security services that you'd find in Fortinet, for example, where you have the ability to integrate the firewall with it. I'd like to see some sort of security-specific platform that you find in many other solutions where there is a security gateway or something similar. For now, we deal with this by combining additional solutions with Ruckus.

I've been using this solution for 10 years. 

The solution is stable. 

The solution is scalable. 

This is a relatively more expensive product. 

Until now, our company has mainly used Ruckus but of late we're moving more to Fortinet Wi-Fi. 

I rate this solution 10 out of 10. 

We primarily use the solution for wireless connectivity.

The solution has many innovative features. 

The stability is good.

We find the implementation process simple and straightforward.

The performance and connectivity are good.

Technical support has been really bad since Ruckus was acquired by another company.

The pricing needs to be more clear and licensing could be less expensive. 

We've been using the solution for more than five years. It's been a while. 

The solution is stable. There are no issues with bugs or glitches. It doesn't crash or freeze. It's reliable. 

We have more than ten customers on Ruckus currently.

Since Ruckus was acquired, I have heard that support is not as good. Even as integrators, we couldn't get the support we needed. Therefore, we've started to move away from this product.

We've worked with Cisco, Aruba, and Huawei as well. We have system integrators for all these three solutions. We also have used it in our offices.

As integrators, we have to know how to install it, and about configuration, as well as how to handle portal access and everything. We have to install it in our own organization first before putting it in the customer space. That's why we have the capabilities to implement it and it's not too hard for us.

It was a straightforward installation. Actually, other than Ruckus, all other installations are a little bit tricky. Ruckus was really good when I installed it five years back. Recently, if you go for Cisco or even Aruba and Huawei, they have some tricky configurations. With a controller, there is a different configuration. If you wanted to use it as a standalone solution, there is a different configuration as well.

Specifically, Cisco is very bad when it comes to installations. It can take three to seven days to sort out issues, to convert to emails, and to put in a support request, then they will help and everything. Though you will get good support from Cisco support, the process is not good. Aruba is definitely good. Ruckus is the easiest.

We have 4% of our team dedicated to Wi-Fi and Network. We that three engineers, that include me, plus a manager.

As implementors, we are able to help our clients with the initial setup.

After all of the acquisitions and mergers, the pricing has been a bit of a mess. They need to work to fix it.

There are no subscription fees for Ruckus.

We are integrators.

We are using the latest version of the solution. 

Laptops and phones, all kinds of wireless devices, are at every office these days. Having a Wi-Fi network is really important. You need it as well to connect to meetings and IoT solutions.

Due to evolving technologies in Wi-Fi, we are now getting more than one GBPS throughput. Even on the LAN, for accessing the applications, having something that can increase or guarantee connectivity is crucial.

Ruckus, as a company, offers an absolute good product. The features they came up with weren't even offered by Cisco. The performance that we were getting made it so that we have replaced Cisco in a number of use cases. However, once support dropped off, we started to shift to Huawei and back to Cisco. We also occasionally work with Aruba.

I'd rate the solution at a nine out of ten. It's the best solution on the market.

However, due to the issues surrounding support, I would not necessarily recommend Ruckus. I'd likely recommend Aruba, which is also quite good. Aruba has very good support. They have very good access points and different models with different licenses. Overall, it is really good.

Ruckus Wireless is used for networking and security. They have both cloud-based and on-premise controllers available. You often see this solution in the hospitality sector. 

Ruckus Wireless is more of a plain Wi-Fi solution where it does the basic job well. Additionally, it has good conductivity, easy to use, simple to manage, and its access points can be used as standalone devices which gives flexibility in the SMB market.

The solution lacks a lot of features other solutions provide. If you are an organization that is more focused on security or you need a lot of other features, such as location tracking then Ruckus Wireless may not be the right choice. If you want a solution with more than basic security I would choose Arista or Aruba.

Ruckus has gone through too many changes in their management, and in the last four or five years, they have been lacking feature sets that others provide. Additionally, the integration, network security, and BLE features need to be improved. There are key features they are still lacking.

I used Ruckus Wireless within the past 12 months.

The solution is highly stable.

Ruckus Wireless is scalable. However, in terms of the scalability of the controller, there is always a limit on the number of access points or clients the hardware can support. If the access points are placed in a decent place with multiple options of controllers everything works well.

Ruckus Wireless is the best fit for the SMB market which they have a dominant presence.

We have deployed the solution in an educational institute and in a restaurant that has a lodging segment and a coworking space.

I have not faced any problems with the solution to need to contact the technical support.

The solution is straightforward. It can be done in a short period of time.

Once you deploy Ruckus Wireless correctly, there is no maintenance required. It is close to maintenance-free, except for some operational jobs which depend upon what the customer may want and that is where you need human intervention.

If you walk into any restaurant or hotel you will find Ruckus Wireless solutions because it is economical when it comes to pricing. There is a basic subscription for the license and support.

I have evaluated Arista and Aruba.

I would recommend Ruckus Wireless to anyone who is looking for a plain Wi-Fi solution. If you want Wi-Fi that will provide wireless connectivity that is good and stable, this is the solution to pick. If you need a solution with a lot of features for the network, such as wireless intrusion prevention or internal location tracking, there are other solutions that you should look for.

I rate Ruckus Wireless an eight out of ten.

We use this solution for a variety of companies, including those in transportation and the government sector as well. It's used for wireless access. 

Overall, we are very satisfied with its capabilities.

The pricing is very reasonable. 

It is flexible.

It contains almost all of the new features that solutions require for wireless access.

The scalability has been very good.

Technical support has been good.

It would be ideal if the solution offered more features. 

The product could use more integration capabilities. 

We've used the solution for a while now. We use it continuously, on different projects.

We've installed the solution for many clients so far. 

We find the solution to be very scalable. I'd rate the scalability at about an eight or a nine out of ten.

We have ten employees that work directly with the product.

We have been satisfied with technical support, they have been helpful and responsive. 

We use solutions such as Juniper, Cisco Meraki, Ruckus, and Extreme. We are an independent integrator company, so we use the best solution for the customer.

The time it takes to install the solution depends on the number of the EPs. We are speaking about the settings, not the manual installation. If we are speaking about the configuration, it takes one day in most cases.

We have a team of ten that can handle deployment and maintenance tasks. They are all engineers.

We handle the implementation process for our clients. 

The solution is reasonably priced as compared to, for example, Cisco, which is much more expensive. 

Customers need to pay a yearly licensing fee.

Every month we have different installation projects. Sometimes we use Ruckus if the customer is satisfied with this solution. Usually, we suggest things to the customer based on if the price and if a client is price-conscious they tend to choose this, as opposed to Cisco, which is more expensive.

I'd rate the solution at a nine out of ten. We have been happy with it so far. 

I'd recommend the solution to other users and organizations.