Ruckus Wireless Reviews

I mostly use this solution for Office Wi-Fi, but also for hotspots.

I like the controller more informative and easier to set up. They're a bit expensive, but the device performance is amazing.

There is room for improvement in the pricing. It could be improved. 

I have been using this solution for five years. I've used versions from the R7363 up to the R730 of the R510, R610, and R600 series, up to the RCV.

It is a very stable solution.

It's scalable with a very good range. On the deployment, I have a hotspot with about maybe 2,0000 users every day. I also used it in some enterprises and homes as standard stand alone units. 

The setup is a little bit complex, but it's slightly easier than UniFi's original setup. When growing the network, it's easier. Working with individual units is easy because I can get more information from them.

The deployment is really, and took just a couple of hours.

The deployment was done in-house.

Basically, set up the controller. Once the controller is set up, every unit connected to the system shows up in the system, and it's just adopted. A little bit of fine-tuning, and it's good to go.

Maintenance is really easy. I just have three technicians, on a permanent basis. But for tasks like cabling, I run all those myself. I use temporary staff when needed.

It is worth the money we are paying for this solution.

The pricing is expensive. We pay yearly license. There are no additional costs to the standard license. 

In my experience, I rate Ruckus almost a ten out of ten. It's really the best solution I've worked with.

I would suggest to go for it. It is a really good product.

The solution is used for wireless connectivity. It's excellent for internet access. 

It works well in company or hotel environments to provide WiFi.

Clients have had an excellent experience overall. 

The management is very good.

It provides a very good signal strength.

Stability has been very good. It is reliable. 

It has been issue-free overall. The technology is very good. 

Wherever we have deployed it, we have found it satisfactory.

The interface is user-friendly.

The solution scales well.

Technical support is excellent. 

We've never had issues with importing or exporting data. 

The technology itself is good. They are always improving their technology and cloud environment. They are mostly ahead of the competition. As long as they keep updating, we will be happy.

There are no new features needed.

You do need to pay extra for support after one year.

There's only a small amount of backup available. However, we do not need any more storage for backups. 

When firmware updates, you have to download and update. If the system could directly download and update, that would be much easier. It could be more automated. To update firmware, a partner account is required, and there are very few of us in the market in our region who can help the customer. Without the upgrade, there may not be recognition of access points. If you are behind a few versions, you need to download each old version until you get to the latest. 

I've used the solution for many years. I've likely used it for more than ten years. 

The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. There are no latency or performance issues. 

I'd rate the stability ten out of ten. 

I'd rate the scalability ten out of ten. We are using the solution at full capacity. At different sites, there are different numbers of users. This is sued at hotels or companies. One access point can support up to 300 users. You just add a device if you need more users. We haven't had issues with latency or network congestion. 

Our clients are small and medium-sized businesses.

Technical support is good. You can buy extra support. Initially, when you buy it, you have support, and after one year, it will expire. You may not need to buy more support as you can get information online if you need to troubleshoot. 

Positive

I've also worked with Cisco solutions. Cisco is more expensive, and there is less performance. Ruckus offers better quality. 

The initial setup is very easy. I'd rate the ease of setup ten out of ten. The setup process is the best.

It was quick to deploy. The deployment process itself was very short. We imported the IP and licenses. Then we just did the cabling, connected, and configured everything. 

We can help our customers implement the solution. 

The pricing is moderate. It's not as cheap as a few other options; however, compared to the performance you get, it's excellent. I'd rate the value of pricing ten out of ten. In terms of if it is high or low, I'd rate it five out of ten as it's moderate. It's better than Cisco in terms of pricing. Cisco gives you less performance and integration and costs more. 

The license is perpetual. You may need to pay for extra support after a year. However, you do not have to renew the general license. You pay for everything at once in the beginning. 

We are partners. We handle installations for customers. 

I am working with various versions of the solution at this time. 

I'd advise others to use Ruckus. It is a great product. I would rate it ten out of ten. 

I am using Ruckus Wireless for networking. Our company provides an e-commerce platform, which includes a workspace. We have a franchise in Pakistan that enables e-commerce. Currently, we have 70 access points on one floor and 40 on another floor, and we do not anticipate any issues with the network.

We are using the standard model.

We have three networks and a network distribution panel. Ruckus Wireless has benefited us by overseeing our access points, and seamlessly transferring connectivity between the backup systems and the main access points. This management system operates effectively, allowing us to consistently upload and download with a workload of 30/40 Mbps. Our security solutions also require a 30 Mbps connection.

The most valuable feature of Ruckus Wireless is its exceptional performance and reliability. The signal is highly reliable. We have not received a single complaint in the past year, which is a marked improvement from our prior equipment. 

The solution is sensitive with reference to power fluctuations. This sensitivity should be improved. Additionally, the solution should have more security features integrated.

I have been using Ruckus Wireless for approximately one year.

Ruckus Wireless is a reliable and stable solution.

We have a total of 95 users spread across two floors and the Ruckus Wireless system has been managing everything smoothly and efficiently.

The solution is scalable. If you want to expand the network, you only need to add access points.

I have not used the support from Ruckus Wireless.

After conducting a comprehensive market analysis, our team arrived at the conclusion that Ruckus Wireless was the optimal solution for our commercial needs. The level of consistency demonstrated by Ruckus Wireless was unparalleled and thus, we made the decision to transition from our old solution to their offering.

The initial setup of Ruckus Wireless was simple. The deployment didn't take long. Each one took us a day to complete.

When deploying the solution, there were several steps involved. Initially, we faced some delays due to the requirement of certain civil works, such as the installation of network cables, switches, and related equipment. This process took us a longer, approximately a week to complete, but with the help of a highly skilled and professional team of engineers, we were able to manage it effectively. In total, the entire deployment process took approximately two weeks to complete and wasn't too challenging to manage, considering the expertise of our team members.

I rate the initial setup of Ruckus Wireless an eight out of ten.

We have third-party engineers help us with the implementation of the solution. We used one network manager and two assistants from our team. A total of five people were involved in the process.

As a highly qualified individual, the investment in Ruckus Wireless is not only beneficial but also well-justified in terms of its cost. By utilizing this investment, I have been able to significantly reduce my expenses as I no longer need to repeatedly call on an engineer for support. This has been a cost-saving measure for me and I am extremely satisfied with the outcome.

The price of Ruckus Wireless is more expensive than other options.

I rate the price of Ruckus Wireless a six out of ten.

The maintenance of the solution is simple.

My advice to others is the solution is consistent, efficient, and easy to install.

I rate Ruckus Wireless an eight out of ten.

Our primary use case for the solution is connecting customers easily with access points, which we deploy on-premises.

We are using cloud and Lyft, and it's on directly. We work with Flexi meters.

The product licensing could be improved. We are currently facing some challenges with licensing for one of the customers for RUCKUS Cloud. We have been implementing RUCKUS Wireless for three years. However, two days ago, we activated licenses for 61 devices and 15 automatically, but it is not synced to the RUCKUS Cloud. Hence, we activated it in the cloud and the support portal, but we are not accepted in the RUCKUS Cloud. Additionally, Wireless LAN can be included in a future release.

We have been using the solution for approximately two years.

The solution is stable.

The solution is scalable, and we have approximately 50 users utilizing the solution. I rate it an eight out of ten.

I rate customer service and support a five out of ten.

Neutral

We previously used Aruba, but we chose this solution because of its performance and configuration.

The initial setup is straightforward.

I rate the solution a six out of ten. 

We primarily use the solution for wireless access points. 

It has improved our organization compared to what we were using earlier. We have the ability for maximum users, greater connectivity to the bandwidth, what we can get across, and the overall power of the device has improved in terms of the number of connections and also the distance it covers. We get more device strength with Ruckus. 

Floor-to-floor and room-to-room movement are great. Everything is seamless.

The device offers good connectivity. We had a lot of issues with earlier access points, and now we are not hearing those complaints anymore from end users. There is now consistent performance from the device. The stability is good. 

It is easy to set up. 

It's very scalable. 

The pricing is reasonable. 

The delivery time of the hardware needs to be improved. Right now, we have to wait more than 12 weeks in India. The expected arrival dates keep getting postponed, and we don't have any idea as to why. 

We've been using the solution for almost four months now. 

The solution is stable and reliable. There are no bugs or glitches, and the connectivity is seamless. I'd rate the stability eight out of ten.

This is a highly scalable solution. I'd rate it nine out of ten in terms of the ability to expand. 

right now, we have about 350 users, and we are at 60% capacity. We're not sure if we will increase usage. We'll have to do a heat map and see if it is necessary for the future. 

We've never had to reach out to technical support. We've never had any issues with the product. 

The initial setup is very simple. I'd rate the process nine out of ten in terms of simplicity. It hardly takes ten to 15 minutes to set everything up. Booting only takes 30 seconds. It's the configuration that may take ten minutes. 

We only need one person to handle the deployment. One is enough for any size of deployment. 

Deployment we do with the vendor only. Any further maintenance we do on our own.

There is an ROI in the sense that there is a general improvement in the quality in terms of connected devices. There are no drops in packages, and the wireless is seamless. 

The pricing is okay. I'd rate it at a seven out of ten. 

We have tried many products and ultimately decided on Ruckus. We looked at Cisco, Meraki, and Aruba. 

We have a vendor partnership.

This is a hardware solution based on-premises. 

I'd recommend the solution to other users. 

I'd rate the solution nine out of ten. 

I'm not on the technical side, I would say one of the most valuable features from my perspective is Ruckus Analytics. 

Ruckus Wireless already has mesh networking. I look forward to see how stable the WiFi 6 mesh is compared to a cabling solution of access points.

Ruckus is the first high end enterprise grade Wi-Fi product I have been this actively involved with. Our company also engages with Aruba, however, we have not deployed as many Aruba solutions lately.

Setting up Ruckus Wireless is probably quite intuitive. I haven't set it up myself, but it looks forgiving from what I've seen. 

In the last year, there's been a significant price jump, but I think Ruckus Wireless products are good value for the money. You get quality products at a reasonable price.

I rate Ruckus Wireless 10 out of 10. Overall, we are very satisfied with Ruckus support and hardware.

Ruckus Wireless provides good coverage.

The delivery device, and the warranty, need improvement. They offer a three-year warranty.

It takes a long time to return the RMS delivery device.

It is extremely difficult to send videos in Ruckus live sessions. Zoom streaming, or using Teams Streaming live sessions to send videos, for example, could be more effective.

I would like to see Cloud Control, and Wi-Fi 6 added as new features in the next release.

Ruckus Wireless is a stable solution.

Ruckus Wireless is scalable.

Ruckus Wireless has very good technical support in Jordan.

When compared with Cisco, and Aruba, Ruckus Wireless is less expensive. 
Cisco is expensive, and there is no support in Jordan.

It is reasonably priced. I would rate the price a three out of five.

With Wi-Fi 6 the price is more expensive than Aruba Wireless.

Wireless and Devices, use Wi-Fi 6. The 2.4 or the five is in the same range as Aruba.

I would rate Ruckus Wireless a six out of ten. It's a mid-ranged solution that is best suited for medium-sized companies.

The controller is most valuable. Through Ruckus ZoneDirector, we can easily manage the websites and the web.

We are using the R610 or R510 model, and it is good in terms of signals.

They can improve the cloud portion. Other vendors have a cloud controller, and they can provide the same so that we can see everything.

I have been using this solution for eight years.

It is stable.

It is scalable. We have more than 100 users.

They provide quite good support, and for the product, they have a lifetime warranty.

It is very easy. The setup or configuration of a new access point takes only 10 minutes.

Its price is reasonable for me.

It is a good product, and it is very competitive in terms of price.

I would rate it a nine out of ten.