Ruckus Wireless Reviews

We use it for public Wi-Fi services.

Ruckus Wireless improved our organization's operations compared to other competitors like Cisco, HP Arbor, and Extreme Networks. We ran pilot tests and assessed functionality and stability over four months. Ultimately, we chose Ruckus.

I find signal combining and team forming in Ruckus Wireless most valuable. Signal Combining boosts signal strength and coverage, while Team Forming improves network performance by working together effectively. These features have greatly helped our organization.

One area where Ruckus Wireless could improve is its technical support. It needs to better handle technical issues and keep up with current technology standards.

I have been using Ruckus Wireless for two and a half years.

The solution is very stable. I would give it a nine out of ten for stability. Ruckus Wireless was the most stable option among major Wi-Fi products like Cisco and Extreme Networks in our testing. 

Ruckus Wireless is very scalable. I would rate the scalability a nine out of ten. Anyone can access Ruckus Wi-Fi services whenever they receive the Ruckus Wi-Fi signal nearby, as the access points are operational 24/7, 365 days a year.

I would rate the technical support a seven out of ten. It definitely needs some improvement.

I would rate the easiness of the initial setup a nine out of ten. It is fairly simple. It took approximately 20 minutes to install the outdoor access point.

Overall, I would rate the solution a nine out of ten. I'm very satisfied with it.

Ruckus Wireless is used in high-density environments, such as theaters, meeting rooms, and city centers where there is a lot of interference from other wireless networks.

One of the biggest features of Ruckus Wireless is its BeamFlex+ technology.

It's a potential technology only available through Ruckus wireless access points. This technology permits to follow each user during its Wi-Fi experience, which is awesome.

The pricing is the biggest issue with Ruckus wireless. It's so expensive, but Ruckus are just the best. 

So, from my point of view, portal features are something missing in Ruckus Wireless. I want to see Ruckus Wireless integrate a Wi-Fi portal into its product. This would allow for easier user authentication for vendors.

We are a vendor or reseller of Ruckus Wireless, and we deploy it across different customers.

I have been working with Ruckus Wireless for 15 years. I deal with the latest version of Ruckus Wireless.

I would rate the stability a ten out of ten. 

We have more than 100 customers currently using Ruckus Wireless in our business area. So, I would rate the scalability a ten out of ten. 

It is a very scalable product. 

The customer service and support ask too much. The product on it says it's already really expensive. And if you want premium support, then it's, again, more money, and then it becomes really too hard.

Neutral

I worked with Ubiquiti and Aruba. We have replaced Ubiquiti with TP-Link. So if we need a cheap solution, then we'll go rather to TP-Link than to Ubiquiti.

There are no difficulties with installing Ruckus Wireless. However, you have to be certified to install Ruckus wireless equipment. 

So, today, there's a key version of Ruckus wireless, which is called the unleashed version, where you have no controller, but you miss lots of features when you do that, so we never use it.

Ruckus Wireless is both an on-premises and cloud-based solution. The antennas are always on-premises, but the management can be done in the cloud.

The time it takes to deploy Ruckus Wireless depends on the complexity of the infrastructure. For a small deployment, it can take about 30 minutes per device.

But it surely depends on the complexities and experience of the person. When you use the cloud controller, it's really a job for an expert, not for the novices.

I'm a technician with extensive experience in Ruckus Wireless. Our implementation strategy for Ruckus Wireless is the same as for any other product. 

There is an ROI because it's really set up and forget. It just does its job. It saves a lot of time. It is a reliable solution. 

There are extra expenses in addition to standard licensing.

I would recommend using this solution for professional use. And if it's just like amateurs, people who don't have experience with it, so they might face some difficulties.

That's a question of connection density. So if you want to deliver Wi-Fi to more than a hundred people in a small room, then you do it with Ruckus, or you don't.

Overall, I would rate the solution a ten out of ten. 

We have an enterprise wireless solution with multiple vendor access points deployed across buildings and have implemented 802.1x authentication with dynamic VLANs. We have more than 100 Ruckus devices with Wpa2 enterprise authentication mode, and requests are getting authenticated from our NPS server.

Our classrooms are equipped with 4*4 Mimo Wi-Fi 6 technology-based Ruckus access points that will handle more than 80 high bandwidth clients at the same time. Moreover, our meeting rooms are also equipped with 2*2 Mimo models that easily handle high bandwidth applications.

We have been migrating from Fortinet access points to Ruckus Wireless over a period of 5 years. We could experience good coverage and have increased the overall Wi-Fi quality in our organization to a large extent. We were able to provide stable bandwidth for students even at peak hours, so overall, students could learn even from hostels with uninterrupted Wi-Fi. 

The reliability and stability issues of Fortinet have been considerably reduced after implementing Ruckus to hostels to a large extent. Overall, internet bandwidth utilization has also been utilized effectively after the Ruckus implementation.

Ruckus has two important features that proved to be very useful to us 0 Channelfly and background scanning. Channelfly was proven effective in areas where changes in Wi-Fi usage are at the least. It builds a a great utilization matrix and uses channel efficiently to manage bulk users and in highly dense Wi-Fi environments. 

Also it has a quality rogue AP detection and exact real-time logs of intrusions. 

Also configurations are highly customizable and we could tune easily to suit our Wi-Fi requirements. New Wi-Fi 6 models proved to be highly effective in our highly dense environment also.

Ruckus should have an option to migrate existing licenses from an old controller to a new purchase; presently, this is not possible. Also, the rates are a bit higher compared to its nearest competitors - like Cisco and Aruba.

The New Ruckus VM controller has an increased set of options, yet all options are scattered and is a bit complicated for even users who handle earlier hardware versions.

It would have been great if Ruckus Wireless had the standalone version which they had before. Presently, it can be used only in controller-based or cloud environments.

We have been a legacy user of Ruckus wireless for the past nine years with models from the old Ruckus 2942 to the latest model Ruckus 650 in our environment.

Extremely stable Wi-Fi coverage is ensured with Ruckus Wireless.

It is highly scalable and can be done in virtual machine environments with scalable resources.

It was pretty good customer service and support from the Ruckus team. RMA devices were shipped promptly without any delay.

Positive

We previously used Fortinet as well as Ubiquiti access points and were literally struggling to keep our Wi-Fi stable until and unless we got Ruckus into our environment. 

We were forced to switch to Ruckus for better performance at peak times and also due to its increased penetrative power through hard walls.

It was pretty straightforward; we got nice support from the Ruckus TAC team.

We have an in-house experienced networking team for all configurations.

We could really utilize our bandwidth effectively after our Ruckus implementation. We could handle the yearly bandwidth cost and server access expenses when stable Wi-Fi access is being provided to end users.

Pricing and licensing are a concern for average enterprises as Ruckus is overpriced when compared to Aruba and Cisco. Also, it is better to go with a new controller license rather than adding to an old one since, over a period of time, most of the new devices will be supporting only the latest controllers.  

We looked into Aruba and Cisco. However, Ruckus has the upper hand in terms of advanced Wi-Fi features. It has got a highly customizable controller to meet our flexible Wi-Fi requirements.

Currently, Ruckus is the best in this arena, and I would highly recommend having this solution on your premises to get superb and stable Wi-Fi infrastructure.

I have a software company, so I use the Ruckus Access Point API solution.

This solution has a very good user-to-speed ratio. Even when the number of users increases to almost forty, the speed doesn't drop. It manages the traffic in a very smooth way. 

Reliability is a key feature. I haven't had a single complaint in four years, which is impressive. It handles increased loads effectively and has a very good range. These are the three points that highlight the product's value. 

I haven't had a single complaint in the last four years, which shows its reliability. If there were complaints, I wouldn't still be using it.

The price is one area for improvement, as it is an expensive solution. However, it is worth it. In the new models, they have improved features significantly, especially regarding more security layers and enhanced traffic handling capability. These are the areas where improvement is needed.

I have been using it for almost four years.

I do experience scalability issues.

I have no issues currently. The service is good, and I hope to continue receiving the same quality of service.

Neutral

I am using this as the only solution.

I was using TP-Link, however, as the number of users increased, TP-Link was not a reliable solution, so I switched to Ruckus.

If customers want a high-end product that is very reliable, very secure, and low on maintenance costs, they should choose Ruckus. 

The product is great, with a rating of eight out of ten.

I use the solution in my company's warehouse and office. The product is useful as a wireless tool to deal with the pickup trucks in the warehouse and also for the end users who are seated in the office premises.

The solution's most valuable features are that it is easy to set up and works flawlessly without a problem, as expected.

The product is stable, which is why my company does not want any extra features, as it already provides everything that we want.

In my company, we still has to do some manual calculations on where we should set the access points, which is a time-consuming process as there were no automatic setup functions provided by the tool. The aforementioned area can be considered for improvement in the product.

I have been using Ruckus Wireless for three or four years. I am an end-user of the tool.

Stability-wise, I rate the solution a ten out of ten.

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

Around 30 to 40 people in my company use the product.

My company has previous experience with Cisco. My company switched to Ruckus Wireless because it was price-friendly and easier to use compared to Cisco.

I rate the product's initial setup phase a ten on a scale of one to ten, where one means it was difficult and ten means it was easy.

The solution is deployed on a private cloud since the controller is in the cloud and our access control is on an on-premises model. The tool's management is cloud-based.

The solution can be deployed in a couple of days. The problem was to set up the access points in our company's warehouse as it took most of our company's time. Once the access points were up and running, the overall product would become functional in an hour or two.

The product is critical for our business since, without it, we cannot work.

I rate the product price as six to seven on a scale of one to ten, where one is a low price, and ten is a high price.

Ruckus Wireless' BeamFlex technology has been very good, and my company has not faced any issues with connectivity as it works fine currently.

I recommend the product to others who plan to use it, considering that it is a tool that is easy to use and easy to set up. I think the tool's price is okay compared to other vendors.

I rate the tool a ten out of ten.

Ruckus Wireless is an easy-to-manage solution.

We didn't face any issues with the solution's stability and performance, and we had no downtimes.

We can add the hardware and licenses to scale the solution.

The installation of Ruckus Wireless was quite fast, taking a few months, depending on the project.

Ruckus Wireless is a cheaper solution than Cisco.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten.

Ruckus Wireless is an easy to manage solution. I would recommend the solution to other users.

Overall, I rate the solution a seven out of ten.

The most valuable feature of Ruckus Wireless is the Beamforming feature. The solution's BeamFlex technology provides good connectivity. There are various models that can be used for high-density environments. If you select a product good for high-density environments, it can scale up to 400 to 500 users. If you have a controller for Ruckus Wireless, it is better for manageability.

The solution's pricing could be cheaper.

I have been using Ruckus Wireless for eight to ten years.

Ruckus Wireless is a very stable product. The device's connectivity will also be stable if your power is stable.

You can scale the solution up to your controller capability. Ruckus Wireless has a license-based controller, and you can scale up to several devices based on the license you get. More than 250 users are using the solution in our organization. The solution's scalability depends on how you engineer your area.

The solution's technical support is good. The technical support team helps replace faulty devices. The solution's service engineers are technically sound and good.

I am also using Tanium, which is also a very good product. I chose to use Ruckus Wireless because I wanted to separate my production environment from the office environment so that nobody could disturb the production environment.

It is easy to deploy the solution by referring to the document.

I deployed the solution by myself and used my colleague's help for the physical installation. The solution's deployment is easy. I first cleared the controller side and then configured the access point.

Ruckus Wireless is an expensive solution. Ruckus Wireless has a one-time licensing, and you have to renew the controller license. If you want more technical support, you also have to take license support for access points.

Managing Ruckus Wireless is very easy. I get the access list for my device, and my selected device users can only connect with my Wi-Fi network. If you have the budget, you should choose Ruckus Wireless.

If we have a support license, the device will be replaced if there is a hardware failure. That is the main thing for any technical person because nobody can start his own network if the hardware fails.

Overall, I rate the solution a nine out of ten.

The tool is expensive.

I have been using Ruckus Wireless for three years.

The solution is stable but have some issues. I rate it five out of ten on stability.

100-150 users are using this solution.
I rate the solution’s scalability an eight out of ten.

Support sometimes provides delayed response.

Neutral

I have used Cisco and Aruba. We switched to Ruckus because it is cheaper than Cisco.

The initial setup is not easy and takes few days to complete. Professional teams find it difficult. I rate it two out of ten.

We use some integrators for the infrastructure enhancement.

The tool is very appropriate for high-density environments. We use it for outdoor areas and factories. It’s been useful for our dense environments.

Different WiFi routers are cheaper and cover areas quite well. They work in different environments. They have cellular connectivity.

Overall, I rate the solution an eight out of ten.