Ruckus Wireless Reviews

The controller is most valuable. Through Ruckus ZoneDirector, we can easily manage the websites and the web.

We are using the R610 or R510 model, and it is good in terms of signals.

They can improve the cloud portion. Other vendors have a cloud controller, and they can provide the same so that we can see everything.

I have been using this solution for eight years.

It is stable.

It is scalable. We have more than 100 users.

They provide quite good support, and for the product, they have a lifetime warranty.

It is very easy. The setup or configuration of a new access point takes only 10 minutes.

Its price is reasonable for me.

It is a good product, and it is very competitive in terms of price.

I would rate it a nine out of ten.

We use it for WiFi in our company.

There can be the same SSID for several devices.

The software should be made more stable.

I have been using this solution for three or four years.

It is better than before.

Its scalability is enough. There are 10 to 20 users per device.

Their support is enough for us.

It was straightforward. The deployment took one week or two weeks.

It was done in-house. We have two people for its maintenance.

I would rate it a nine out of 10.

We use Ruckus Wireless for network security.

Ruckus Wireless supports the most recent technologies. We can trace every individual and what kind of traffic they're using on our campus. It is very helpful.

I have been using Ruckus Wireless for approximately five months.

The stability of Ruckus Wireless is very good.

Ruckus Wireless is scalable.

We have approximately 1,800 users using the solution indoor and outdoor we are supporting approximately 50,000 users.

We have not had any problem with the solution. We have a warranty with the solution which is good.

We use Ruckus Wireless in parallel with Cisco because it is less expensive than Cisco.

The initial setup was not simple. We were installing indoor and outdoor wireless and this is why it took us three months.

The implementation of the solution was done by the vendor. The time of the implementation took approximately three months.

We have 10 system administrators for the support of this solution. They check all activities on the campus.

The price of Ruckus Wireless is less expensive than other solutions, such as Cisco.

We have licenses for 500 access points.

As a network professional, and an IT manager in a university, the Ruckus product is working with all the vendor's standards. There are common standards, they can be called something different based on the vendors. Ruckus Wireless, in Ethiopia, is not popular, including Huawei. However, Cisco is popular.

This solution is very good and they should introduce it to their network because they could see many benefits.

I rate Ruckus Wireless an eight out of ten.

We use the solution internally and also help clients set up the product for their companies.

It's a frequency. They will provide the tool and stable wireless frequencies. 

The throughput has been excellent.

The solution does not disconnect, which is extremely helpful, especially when you are working from home. 

The signal, strength-wise, is its most valuable aspect. These frequencies pass through touch one to 200 voltage. The distortion will not affect this product. That's why we suggest it to our clients.

The initial setup is very simple.

We have found the solution to be very stable. It's great in interior and exterior environments.

The scalability is great.

The pricing of the product can be a bit expensive. They should work on making pricing more competitive. 

I've been using the solution since 2015.

It is a stable product. The product is very good and very reliable and functions well in indoor and outdoor settings.

The scalability of the product is quite good.

In my organization, right now, we have 35 workers and we are planning to move our office. There will be 5,200 people there.

We do plan to increase usage.

Technical support could be better. They should also have it so that it's included and you should not have to pay extra for it. 

I'm also familiar with Aruba. Compared to Aruba, the frequency will not disconnect.

We tried Cisco, also, however, we heard that it's not a good product. Price-wise, they're really cheap, however, they are not a better product.

The initial setup is extremely simple and straightforward. It's not overly complex or difficult. Typically, one access point can be deployed in 15 minutes. 

The solution doesn't really need much maintenance. We have used it for seven or eight years without incident. 

Our engineers are able to implement the solution for our clients. We can implement it for ourselves in-house using our team. We can easily mount the materials. 

The product is very expensive. Technical support should also be included in the pricing. 

We tend to deal with yearly licensing renewal fees. We buy packages in bundles and then, every year, we need to pay to renew. 

We are Ruckus partners. We are systems integrators.

I'm not sure which version of the solution we're using at this time. 

I'd rate the solution at a nine out of ten.

Ruckus Wireless is used for networking and security. They have both cloud-based and on-premise controllers available. You often see this solution in the hospitality sector. 

Ruckus Wireless is more of a plain Wi-Fi solution where it does the basic job well. Additionally, it has good conductivity, easy to use, simple to manage, and its access points can be used as standalone devices which gives flexibility in the SMB market.

The solution lacks a lot of features other solutions provide. If you are an organization that is more focused on security or you need a lot of other features, such as location tracking then Ruckus Wireless may not be the right choice. If you want a solution with more than basic security I would choose Arista or Aruba.

Ruckus has gone through too many changes in their management, and in the last four or five years, they have been lacking feature sets that others provide. Additionally, the integration, network security, and BLE features need to be improved. There are key features they are still lacking.

I used Ruckus Wireless within the past 12 months.

The solution is highly stable.

Ruckus Wireless is scalable. However, in terms of the scalability of the controller, there is always a limit on the number of access points or clients the hardware can support. If the access points are placed in a decent place with multiple options of controllers everything works well.

Ruckus Wireless is the best fit for the SMB market which they have a dominant presence.

We have deployed the solution in an educational institute and in a restaurant that has a lodging segment and a coworking space.

I have not faced any problems with the solution to need to contact the technical support.

The solution is straightforward. It can be done in a short period of time.

Once you deploy Ruckus Wireless correctly, there is no maintenance required. It is close to maintenance-free, except for some operational jobs which depend upon what the customer may want and that is where you need human intervention.

If you walk into any restaurant or hotel you will find Ruckus Wireless solutions because it is economical when it comes to pricing. There is a basic subscription for the license and support.

I have evaluated Arista and Aruba.

I would recommend Ruckus Wireless to anyone who is looking for a plain Wi-Fi solution. If you want Wi-Fi that will provide wireless connectivity that is good and stable, this is the solution to pick. If you need a solution with a lot of features for the network, such as wireless intrusion prevention or internal location tracking, there are other solutions that you should look for.

I rate Ruckus Wireless an eight out of ten.

It is generally deployed in hotels and sometimes for VIP customers.

In my experience, Ruckus devices are much more reliable than other vendors when it comes to consistency, coverage, and client density. Ruckus is very simple to configure and troubleshoot.

I've been using Ruckus Wireless for almost six years.

The stability of Ruckus Wireless is better than other solutions. I never hear complaints about coverage, connectivity, or speed. I've worked in the wireless field for almost 17 years, and I've only received one call about Ruckus. During the same time, I've received four calls about other solutions from other vendors.

I've deployed in JW Marriott Hotel with almost 900 access points. And I deployed it in one house with just 20 access points. So working with both big and small projects, I've had good customer feedback. Since I'm not receiving any complaints, I feel like it is working fine on any scale.

In one of the hotels, it stopped broadcasting SSIDs, so I opened a ticket with Ruckus support. They upgraded the software of the controller and performed some configuration modifications, then it worked fine. I only faced that one issue, but this was their own issue. It was delayed too for the RNA. 

For Ruckus Wireless, the setup is simple. The time for deployment has been increased somewhat. And deployment also depends on the quantity, but the solution is very easy to implement overall. Physically installation and configuration are simple. The access point is also much lighter than other solutions. 

We sell both Ruckus and Aruba. Aruba is more complicated to use and less reliable than Ruckus, but it's also much less expensive. When we're quoting prices, we'll send the customer two quotations, one for Ruckus and one for Aruba. So for example, if a project costs $2,000 with Aruba, the same project will cost around $3,200 or $3,500 with Ruckus. It is very difficult to convince the customer to choose Ruckus because of the price. 

I would rate Ruckus nine out 10. I'd also point out that Ruckus Wireless is high speed. And with Ruckus, you can use standalone or cloud-based. Standalone is much better. 

We have an internal network in the house that we use it for. It all has access points all over.

I am familiar with the brand and it works well.

The price could be improved.

I have used the high-end version of Ruckus in my house and we will be using it in my building. We have an outside company to help us with this. 

I have been using it in my house for two or three months.

We are using the latest version.

I have not had any issues with the stability of Ruckus Wireless.

There are six of us in my house that use this solution and we also have an outside guest house that has access.

I have not contacted technical support.

I did not install this solution, we had outside help.

We had an outside company install this solution. They oversee the network in my home.

The price is on the higher end. It's quite expensive, but that is what you get with these types of solutions. When you are dealing with Cisco or Ruckus, it's going to be a higher price.

It's been good so far and I have not experienced any problems.

I would rate Ruckus Wireless a nine out of ten.

The system is used in reporting as a vital business tool for collecting, analyzing, parsing, presenting, and storing unprecedented

The solution automatically detects network anomalies. SmartCell Insight uses advanced machine learning algorithms to automatically establish a pattern of normal behavior for each network element. The system requires no input from IT. Its predictive analytics capability automatically detects anomalous behavior in network elements—helping you to proactively address issues that might affect service levels.

The Ruckus SCI has transformed traditional network reporting into a vital business tool, collecting, analyzing, parsing, presenting, and storing unprecedented amounts of user, traffic, session, and location information. Data from the large networks can be stored and retrieved for several years. Ruckus SCI collects and aggregates statistics, providing Key Performance Indicators (KPIs) such as upstream and downstream traffic, number of sessions, unique clients, or even the throughput customers can expect to achieve over periods of time on a per-AP basis, and filtered by time as well as a wide variety of other metrics

The most useful aspects include:

• Powerful Wireless Network Reporting and Analytics
• Network intelligence from applications, clients, access points, and controllers
• Predictive analytics powered by machine learning to automatically detect network anomalies
• Variety of standardized reports with drill-down capability for highly granular detail
• Data Explorer tool to customize reports and dashboards with drag-and-drop ease
• Ruckus SmartCell Insight (SCI) is the industry’s first Big Data Wi-Fi analytics and reporting engine that is purpose-built to help service providers make informed business decisions regarding the operation of their Wi-Fi networks. It makes use of Big Data technology and storage innovations found in columnar database repositories which greatly enhance the scale and performance of a system when used to process historical data.
• Easy to integrate/configure with old systems.

I would like to see more location-based services on the Smart Cell Insight on access points.

I've used the solution since about May 2021.

It is very scalable. You can add more controllers as long you have license capacity.

Customer service is excellent and the service is prompt.

You can also raise the level of your issue if you need to.

You can get to choose your type of support and they can communicate with you via e-mail or a direct phone call.

I did not use a different solution just yet.

It is a straightforward setup. There is documentation for the system, which makes it easy.

It was an in-house combination of the IS team and the system users.

I'm still considering other platforms.

This a good solution for an enterprise network.