Ruckus Wireless Reviews

Our primary use case for this solution is in a higher education institution.

Ruckus has allowed us to deploy better Wi-Fi coverage in the past few years. Our students have had a better user experience.

The most valuable feature is the Wi-Fi coverage that it has offered since early in our project.

One complaint that we have is the lack of cloud-based management. Due to the price of a controller, renewing the solution had become expensive. 

We had to install it to some port areas and in some hospitals. In terms of mobility and reliability, we found these products are very good. Their downtime is really low.

We used to struggle a lot doing the connectivity between the branch offices in port. Ruckus offers the flexibility to pull the connectivity and we can actually manage our workflow and application to this connectivity. It is a wonderful way of doing things fast.

One of the valuable features is the mobility. The transfer of credentials between the wireless APs is absolutely uninterrupted. It is also really reliable in terms of the peer-to-peer connectivity.

From the user point of view, sometimes we face a little bit of a challenge in terms of the channels selection for Ruckus. When we have installed all of the APs outdoors, those channels are actually empty in different numbers, so sometimes we found this challenging for getting paired between these point to point communications. If there is any way we can get some proprietary channels or some IT this interruption will not be there. That would be really fantastic for more reliable connectivity.

It's stable. There were a few incidents which were actually not related to the hardware or power loss.

One of the reasons we actually moved from Juniper to say Ruckus was to avoid a future stoppage. 

We are partners with Fortinet and Juniper so we have gone through their product lines. The reason we chose Ruckus is because from the very beginning we found these companies only worked on wireless.

The initial setup was complex because we were doing it for some restricted areas with some specialized applications. On the other hand, the customer is also quite sensitive in terms of security because that's an essential part. 

We found it a little more expensive than the other competitors on the market. 

I would rate it an eight out of ten because of how stable it is, the easy integration, and their maintenance. It was quite stable and we can easily scale up our installation. The integration is quite easy for now, and we already have implemented all the challenging applications and challenging environments.

Stability is something that's very important, then mobility you have to check, nowadays  Ruckus is mostly used for the enterprise-class, it's not a retail product. The climate is very important for wireless where you have quite a number of APs. If you don't have good mobility, you might not be able to enjoy the usefulness of this wireless technology. 

I was an executive with a managed services company specializing in high density WiFi deployments. We designed, installed, and managed wired and wireless networks primarily in student housing environments. This included apartment style housing and dormitory housing. Many of our installations were cinder block and steel constructions with known WiFi inhibitors.

As a tech company, we used Ruckus in our own internal system which resulted in 100% up time on our network. This ensured our Internet service was always up, allowing us to serve our customers 24/7.

Reliability. We rarely had access points fail in the field. They were rock solid, durable, and had the best signal penetration from any we tested.

The cost can be prohibitive for many as it is a high-end product in the WiFi market.

We thoroughly tested every wireless access point on the market to ensure the success of our deployments. We intentionally selected Ruckus Wireless as our product of choice due to its robust capabilities, antennae array, ZoneDirector controller system, and support. While they were not the cheapest products on the market, they were ideally designed for the harsh WiFi conditions in which we needed them to function.

I'm an analyst programmer and we're partners with Ruckus. 

The quality of the connection is the best feature, we always use wireless connections like Ruckus. It's also a very easy solution to manage. 

The captive portal for guest access on the controller is an additional detail that could be enhanced.

Currently the captive portal allows only choice of logo.

additional enhancement include : Different color schemes, customized html pages, pior login & post login pages, CP designs, Social media login, advertising, survey pages  , captive portal Configurator etc..

As such we get all in a box solution, no need for third party captive portal solution.

This solution is very stable. 

This solution is definitely scalable. 

My experience with technical support has been very good. 

The pricing is reasonable but it's a tough market and there's a lot of competition. 

I would recommend this solution. 

I would rate this solution a 10 out of 10. 

We are in the wireless ISP business. Among others, we deploy Ruckus Wireless equipment on several sites of our backbone and backhaul network. Performance and quality of Ruckus Wireless APs and switches is more than satisfying.   

• Tremendous throughput and easy installation, configuration, and monitoring.
• Comprehensive availability and performance of monitoring and reporting for WISP network monitor.
• Analyzes real-time, in-depth network performance.

Wi-Fi with more than basic connectivity to improve operational efficiency and engage customers. The Ruckus Location-Based Services (LBS) Solution is the highlight that enables businesses to enhance the way of interaction with their customers on the basis of precise location.

I would like to see more detailed network performance, monitoring, and reporting tools or information. This would improve the deployment of multi-site networks and help administrators to progress on a timely efficient manner.

We use it as a telecom solution and for the wireless requirements of a government hospital. 

It's easy to install, and the management is flexible.

It could be more stable. 

I have been using Ruckus Wireless for more than seven years.

It's stable most of the time, but sometimes there's an issue with the operating system.

It's a scalable solution. Our biggest project is with the Taipei City Government. We have over 7,000 users at peak time.

It's easy to open a case, and the response is also quick.

It was easy to set up and install Ruckus Wireless. The time to install and deploy depends on the size of the project. But for a LAN AP installation, it takes around ten to 15 minutes.

We implemented this solution by ourselves as we're consultants. 

I would recommend Ruckus Wireless to new users.

On a scale from one to ten, I would give Ruckus Wireless an eight.

Our primary use case for this soluton is for AP. I'm the CEO of the company. 

The most valuable feature of this solution is its reliability. 

I'd like to see the solution become a little more user friendly. For additional features to the product, it would be helpful if they would introduce a self-healing mechanism and configuration.

I've been using this solution for 10 years. 

Ruckus is completely stable.

Scalability for Ruckus is excellent.

The technical support is fine. Our main issue is the difficulty with the different time zone so there's sometimes a delay in response. 

In addition to Ruckus we are also using Cisco Wireless LAN. It's not that one is better than the other, each has a different focus. For Cisco it's teaching and for Ruckus it's AP. 

It's difficult to be satisfied with licensing costs. We are an African company and we always get a raw deal. We don't get the discounts that we'd like. 

I would take Ruckus over Meraki any day. Meraki is quite poor. 

I would rate this solution an eight out of 10. 

It is helpful with our performance and keeping the client connected with the axis point. The connectivity of the product is amazing. 

The connectivity is the most valuable feature.

I suggest more controlling features on the controller. The menu of the performance must be improved, as well.

There are no issues with stability of the product.

I have not used technical support.

We have prior experience with Aruba Wireless.