Ruckus Wireless Reviews

We are using Ruckus Wireless in different Zomato corporate offices (restaurant search and discovery service). We are using ZoneDirector 1200 and ZoneDirector 3000 with ruckus APs (R600, R700, R300).

Before Ruckus we had to buy additional devices for client performance and monitoring, but now we can do all such monitoring and improve our client performance.

• Integrated WiFi client performance tools
• Sophisticated user access controls
• Easy and understandable controls and interfaces

APs should be more adaptable to denser client regions and, most important, the logs on the ZoneDirector should be classified into groups, such as type of logs and alerts.

Our use case is for public Wifi. I'm a system integrator. 

The product is easy to configure and user-friendly. The technology is very robust. 

I'd like to see some analytics features in the control itself. 

I've been using this solution for 10 years. 

The solution is stable. 

The solution is scalable. If one controller is not sufficient, you can add another.

We have access to technical support and they are generally quite good. 

Positive

The initial setup was very easy, it's just a matter of configuring the access point. 
It's recognized by the controller, and when you onboard it on the wireless network everything is done automatically. One access point takes about 10 minutes to deploy. Other than for the software, there is no maintenance required. 

Licensing costs are reasonable and we can pay extra for additional support. 

I highly recommend this solution and rate it nine out of 10. 

We recently proposed a Ruckus solution using Cisco switches, in our local area. We have a local network for Cisco switches that we can help implement, as well as wireless connectivity that we are proposing. For a better wifi experience, we proposed a Ruckus solution.

It has great features. 

It also has cloud connectivity. All IPs can be managed and monitored by the customer from a single console. They will also manage and share the various regions' IPs and locations all over the world. However, a single console can be monitored and managed from anywhere in the world.

We would like to see a better licensing model for our customers.

We have been providing Ruckus Wireless for a couple of months.

Ruckus Wireless is scalable.

We have three or four clients who currently use Ruckus Wireless.

Technical support is fine.

We also provide Cisco Catalyst Switches, and Alcatel switches for customers. We are gold partners with Alcatel which is why we work with Alcatel products such as PBX, network switches, and WiFi.

The installation is straightforward.

I can take a week to install.

Commercially Ruckus for its features, its pricing is expensive for the customer. Customers go back and forth with the pricing, but we convince them that it is beneficial to include features.

Licensing is subscription-based.

This solution is provided by a team of three engineers at the upper and management levels.

I would recommend this solution to others who are interested in using it.

I would rateRuckus Wireless an eight out of ten.

We are a reseller and integrator. We use this solution when our clients have a lot of users or devices that need to be connected to one IP. We use it for a high capacity of connections.

Its high capacity is the most valuable. It is also very stable. It is way more stable than other platforms.

Its security can be improved. It doesn't use Wireless IPS. Therefore, we have to combine WatchGuard that uses a Wireless IPS but is a separate solution. These two solutions work in conjunction. We are using the WatchGuard as a sensor and Wireless IPS, and Ruckus is like a platform that is used for the connectivity of the network.

I have been using this solution for the last ten years.

Its stability is very good. We use the switches, and the switches have more stability than the wireless.

It has good scalability. We can use ten appliances with an AP. We can migrate to the SmartZone or Cloud. You can use the same appliance initially when you are a small business, and you can keep on using it as your business grows. Its scalability is very dynamic as compared to Aruba Instant On, where you have to use different appliances when your company starts to grow. 

Most of our clients who are using this solution are small and medium companies. We have a few clients who are large companies.

Their technical support is very good. I was recently trying the Zone demonstration of cloud, and they responded to and answered my questions. Their support was agile. They have documentation, manuals, and videos on YouTube.

Its initial setup was easy. If we are using a common line, it is not difficult to deploy Ruckus Wireless.

The deployment duration depends on the size of the company. For a small company, we can deploy this in minutes. For a large company, it can take a lot more time.

Ubiquiti and Aruba Instant On are good for small businesses in terms of cost than Ruckus Wireless.

Our clients evaluate Ubiquiti and Aruba Instant On. Both these solutions are designed for small businesses. They are good for small businesses in terms of cost and capabilities. They have very few capabilities as compared to Ruckus Wireless, but they are very good for small businesses. Ruckus Wireless also has a better connection capacity than other brands. Ruckus Wireless is suitable for medium or large companies, and Ubiquiti and Aruba Instant On are suitable for small companies.

I would recommend this solution depending on the needs and the size of the company. For a higher connection capacity, I would recommend Ruckus Wireless. If you don't require a higher capacity, I would recommend Aruba Instant On or Ubiquiti. Ruckus Wireless is suitable for medium or large companies, and Ubiquiti and Aruba Instant On are suitable for small companies.

I would rate Ruckus Wireless a nine out of ten.

We use the solution for our wireless network services.

The solution manages and updates itself.

The price has room for improvement.

I have been using the solution for ten years.

I give Ruckus Wireless's stability a ten out of ten.

I give Ruckus Wireless's scalability a ten out of ten. We can install 100 APs before installing more, which is enough for a small business.

We also use MikroTik as a cheaper option for customers that can't afford Ruckus. 

Configuring MikroTik is more complex compared to Ruckus, where we only need to create an SSID, and the rest is automatically handled in the background.

The initial setup is straightforward. I give the setup a ten out of ten. The deployment takes up to 15 minutes to complete.

The implementation was completed in-house.

The price is high and I give the price a four out of ten.

I give the solution a nine out of ten.

The solution is for small and medium clients.

For customers that can afford Ruckus, it is a great product and I recommend it.

Ruckus Wireless provides good coverage.

The delivery device, and the warranty, need improvement. They offer a three-year warranty.

It takes a long time to return the RMS delivery device.

It is extremely difficult to send videos in Ruckus live sessions. Zoom streaming, or using Teams Streaming live sessions to send videos, for example, could be more effective.

I would like to see Cloud Control, and Wi-Fi 6 added as new features in the next release.

Ruckus Wireless is a stable solution.

Ruckus Wireless is scalable.

Ruckus Wireless has very good technical support in Jordan.

When compared with Cisco, and Aruba, Ruckus Wireless is less expensive. 
Cisco is expensive, and there is no support in Jordan.

It is reasonably priced. I would rate the price a three out of five.

With Wi-Fi 6 the price is more expensive than Aruba Wireless.

Wireless and Devices, use Wi-Fi 6. The 2.4 or the five is in the same range as Aruba.

I would rate Ruckus Wireless a six out of ten. It's a mid-ranged solution that is best suited for medium-sized companies.

My customers use Ruckus Wireless for computing, data transfer, and internet access.

I like the price and its capacity.

The initial setup could be more straightforward. It would be better if we could seamlessly integrate security tools like a firewall or IPS with Ruckus Wireless.

I have been using Ruckus Wireless for almost ten years.

Ruckus Wireless is stable.

Ruckus Wireless is scalable.

The initial setup is not straightforward.

Ruckus Wireless pricing is reasonable. 

On a scale from one to five, I would give Ruckus Wireless pricing a four.

On a scale from one to ten, I would give Ruckus Wireless a seven.

Although this product is a very good wireless solution and good for my customers over here, I still have to deal with poor integration.

Generally, customers look for wireless connectivity for their users and guests systems as well. Most of the customer feel comfortable with Ruckus due to the fact that they have SMS based authentication features and an OPB based authentication within the hardware.

The solution is very easy to use and manage.

The solution is quite flexible, which is a great selling point for our clients.

They are competitive if you compare their capabilities with Cisco and other competitors.

They have all the features in terms of wireless technology. They have most of the features already there in the controller and their wireless system.

The pricing needs to be more competitive. They need to re-examine their business model and see if there is a way to provide their service at a cheaper cost.

I've been using the solution for at least four or five years at this point. It's been a while.

In terms of the hardware, the stability could improve a bit. However, in terms of configuration and reconfiguration, it is quite stable.

The solution can easily scale and expand. If a company needs to make it larger, they can do so quite easily.

We're pretty technical, so we can assist our clients. However, when we or others need to reach out to technical support, it's remote via telephone. We're pretty satisfied with their service. I'd rate them nine out of ten overall. It's pretty good.

We use different products. Occasionally, a client may want to use Cisco. I'm not, however, too familiar with Aruba. Whatever we use depends on customer requirements and not our personal preference. I find Cisco to be a bit costlier. That said, it has lots of features on offer.

The difficulty or ease of set up depends largely on a client's environment and infrastructure.

It takes, at maximum, one day to deploy. You can get it up and running pretty quickly. If the network is there, I can configure any IP from anywhere.

Their pricing is quite high. It can be higher than Cisco. It all depends on the features a client needs.

We're Ruckus partners.

We use a variety of different versions of the solution. We also can deploy the solution both on the cloud or on-premises, depending on what our clients require.

I personally deal more on the side of project management, although I do occasionally also do technical evaluations.

This solution works best for SMBs. Most of our clients are medium-sized organizations, typically in the university and education sector. We also handle some big nightclubs.

On a scale from one to ten, I'd rate it at a nine. We definitely haven't had any issues with it.