What is our primary use case?
We have been using OneLogin by One Identity for one and a half years for the primary use case of SSO for enterprise applications that we have, along with MFA that is used for secure user access and centralized identity and access management, followed by secure remote access for employees, integration with AD, and cloud-based applications.
What is most valuable?
The main feature of OneLogin by One Identity is SSO that makes it seamless for end users while reducing password fatigue, followed by MFA authentication, which addresses an extra layer for security without introducing excessive complexity.
OneLogin by One Identity provides a seamless end-user experience for signing into applications, particularly where the feature makes access seamless for the end user by reducing password fatigue. In this scenario, while logging into multiple applications, you just have to log in once, utilizing the password for it, making it really seamlessly accessible to multiple applications via the same browser.
What needs improvement?
We are using multiple SSO tools for our management team, but based on the comparison with the earlier used products, it would be better to have customized options for the dashboards that will include a dashboard for the usage of user accounts that can be added to it, providing better visibility along with some granular reporting and analytics for authentication trends.
Enhanced API documentation with additional implementation examples will be helpful, as in our scenario, we have not utilized that particular portion that much. The suggestion for improvement is that OneLogin by One Identity should have enhanced API documentation for better additional implementation in our environment.
For how long have I used the solution?
I have been using this product for one and a half years in my career.
What do I think about the stability of the solution?
OneLogin by One Identity is really stable, and in the scenarios that we have encountered, it has been very stable with no delays or extended maintenance windows. We have not faced any such issues.
What do I think about the scalability of the solution?
The scalability of OneLogin by One Identity is highly effective because it can comfortably support organizations ranging from small businesses to large enterprises with thousands of users. Adding new user applications or authentication policies is straightforward without requiring significant infrastructure changes, making it more scalable.
How are customer service and support?
Our IT team might help us, but directly as an end user, I have not reached out to support.
Which solution did I use previously and why did I switch?
Compared to Okta, which we used earlier and which provided limited solutions, OneLogin by One Identity helps us in SSO and MFA. Additionally, the parameters that it provides, such as centralized identity and access management along with user lifecycle management, which we miss in competitors like Okta, as well as secure remote access and integration with AD and cloud-based applications, serve as the main differentiators that lead me to rate this application highly.
How was the initial setup?
The initial deployment of OneLogin by One Identity was not much complicated. We cannot say it is easy, but with the help of our IT team, it was easier, and there were no complications.
The integration with third-party authentication providers was complicated internally, but since our IT team is very knowledgeable about integrating those portals, we did not require an external implementation partner or support from OneIdentity, so it was not much complicated. It was hard at the initial level, but once we referred to the available guide, it became easy.
What about the implementation team?
One individual is enough to manage this. We have an organization of two hundred fifty people, and while managing it, that one person was sufficient.
Which other solutions did I evaluate?
We cannot say that we have particularly used any alternative, but for authentication, we use AD authentication and regular MFA with solutions such as Okta, which is the first type of application we have.
What other advice do I have?
I have not gone through the aspect of smart factor authentication to adjust authentication flows in real time depending on the risk score.
As an end user, I am not aware of the pricing for OneLogin by One Identity.
I use the single sign-on feature provided by OneLogin by One Identity, which is the purpose I mentioned already.
OneLogin by One Identity does not require much maintenance. Sometimes there is a bit of delay, but I did not solve it with the help of support, so there was no maintenance required in that particular duration.
I would rate this review a nine out of ten.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.