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reviewer2789601 - PeerSpot reviewer
Consultant at a computer software company with 11-50 employees
Real User
Top 5
Dec 26, 2025
MFA access has strengthened security and now streamlines onboarding for diverse user groups
Pros and Cons
  • "OneLogin has definitely impacted positively and saved time, it has also strengthened security because we mostly use it for MFA, and it also made onboarding easier because you can automatically onboard multiple users."
  • "You should build the documentation a little better and more clearly because it is currently a convoluted mess, but that goes for every One Identity product."

What is our primary use case?

I have been using OneLogin for a year now for its access management capabilities and as an authenticator.

We integrate with customers that want MFA, so we are mostly using OneLogin for it.

For a customer who needed MFA, they wanted to integrate OneLogin as an additional way to authenticate to Safeguard for external employees. We basically integrated OneLogin as an authentication provider to Safeguard. To connect via the Safeguard SPP UI, customers would be redirected to OneLogin.

What is most valuable?

OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.

The user interface of OneLogin is really well done, and you can easily perform other custom integrations.

OneLogin positively impacts our customers because they now have a solution that they can trust, and coming from One Identity, this trust is really strong. They are being impacted positively because there are no bugs and no major issues with OneLogin. It is fast and seamless.

OneLogin has definitely impacted positively and saved time. It has also strengthened security because we mostly use it for MFA, and it also made onboarding easier because you can automatically onboard multiple users. You can seamlessly integrate applications in no time.

OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is impressive. It is fast, works well, and does not have any major issues or major flaws. I appreciate that it is fast.

What needs improvement?

OneLogin can be improved in its custom integrations as an authorization provider.

Documentation for OneLogin can be improved as well.

For the single sign-on feature, some third-party authentication providers that do not fit in a basic template were difficult because you had to look up documentation on both. OneLogin's documentation is not the best, but for the major ones, it was really easy and really fast.

You should build the documentation a little better and more clearly because it is currently a convoluted mess, but that goes for every One Identity product.

For how long have I used the solution?

I have been using OneLogin for a year now for its access management capabilities and as an authenticator.

Buyer's Guide
OneLogin by One Identity
August 2026
Learn what your peers think about OneLogin by One Identity. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,994 professionals have used our research since 2012.

What do I think about the stability of the solution?

There is no downtime or major issues with OneLogin. It is overall stable.

What do I think about the scalability of the solution?

OneLogin is built to scale much like every other One Identity product. We have not faced any major issues trying to scale it for different organizations and a bigger client base.

How are customer service and support?

I interact with OneLogin's support team for our clients, and it was a good experience overall. One Identity support is adequate, but you have to wait a little bit because they are not direct.

Which solution did I use previously and why did I switch?

I previously used Octa before OneLogin because it was not supported by our other programs.

Which other solutions did I evaluate?

We did not evaluate other options before choosing OneLogin. The client specifically asked for it because they had a long-standing relationship with One Identity.

What other advice do I have?

General impressions in the company that we are integrating OneLogin with are really positive. Before, they were using another program for MFA, and they were really dissatisfied with it, so the user experience was overall positive. OneLogin saved a lot of time because it is faster.

OneLogin's customer support receives a rating of seven out of ten.

My advice to others looking into using OneLogin is to use it. OneLogin scales really well in smaller and bigger environments, offering different options depending on what you want to do, such as using it as an access management tool or as an authentication method.

I rate OneLogin an overall score of eight.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. Premium partners
Last updated: Dec 26, 2025
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Adarsh-Singh - PeerSpot reviewer
Developer at a educational organization with 1,001-5,000 employees
Real User
Top 5
May 18, 2026
Single sign-on has improved secure access while admin debugging still needs clearer insights
Pros and Cons
  • "Together, SSO and MFA provide a strong user experience, reducing the workload on the development team."
  • "The debugging feature is a bit problematic."

What is our primary use case?

My main use case for OneLogin is user authentication and single sign-on in the front-end applications.

I integrated OneLogin's login flow so that when a user enters their credentials, OneLogin handles the authentication securely. After a successful login, the user is given a token that my front-end app uses to grant access to protected routes. This token allows for seamless navigation.

Handling custom authentication flows that are not fully covered by OneLogin's default setup is part of my workflow. For example, we sometimes need to tweak the session timeout and the authentication to fit our specific user behavior and security policies.

What is most valuable?

The single sign-on feature is excellent. Regarding the security policies, the time-saving, and the multi-factor authentication, these are great things. It gives built-in MFA and strong security without extra development efforts on our end.

By allowing users to authenticate once and access repeated logins, single sign-on and MFA have made things easier for me. Logging in on one project, a user could move between different internal tools seamlessly without logging in again and again. For MFA, it improves security by adding an extra verification step. It protects sensitive data without me needing to build this complex feature from scratch. Together, SSO and MFA provide a strong user experience, reducing the workload on the development team.

This takes a lot of time, but now using OneLogin, we have saved a lot of time and have achieved good user satisfaction. It has also improved our productivity as well.

What needs improvement?

The debugging feature is a bit problematic. Error messaging during authentication failures are not very clear, which makes troubleshooting slower and more difficult. The dashboard experience, particularly the admin dashboard, feels a bit outdated and not very intuitive. It slows down finding specific performance metrics. Sometimes, the login redirects and authentication checks feel a bit slow.

Everything else is great. The mobile experience could also be improved. Improving the mobile login and admin interface could enhance usability for users and admins on both sides.

For how long have I used the solution?

I have been working in my current field for four months.

What do I think about the stability of the solution?

OneLogin is pretty stable. I have not seen it crashing or any downtime since I have been using it for my integration purposes.

What do I think about the scalability of the solution?

OneLogin has handled growth or changes in my organization smoothly.

What other advice do I have?

For development regarding the deployment part, I cannot really tell you since it is fully managed by the sales team. Many companies are now switching to OneLogin. You can definitely use this product.

I give OneLogin an overall rating of 7.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 18, 2026
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Buyer's Guide
OneLogin by One Identity
August 2026
Learn what your peers think about OneLogin by One Identity. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,994 professionals have used our research since 2012.
reviewer2797824 - PeerSpot reviewer
Technical Engineer at a retailer with 11-50 employees
Real User
Top 5
Jul 20, 2026
Unified sign-on has simplified workforce access and now secures passwords across all SaaS tools
Pros and Cons
  • "The best features of OneLogin by One Identity are its Single Sign-On (SSO) and App Catalog."
  • "OneLogin by One Identity needs to upgrade or enhance areas such as complexity in custom Active Directory AD HR mapping and setter interface refresh."

What is our primary use case?

I am using OneLogin by One Identity for managing our workforce identity, automating user lifecycle management, and enhancing security. My use case is to manage our workforce identity, automate user lifecycle management, and enhance security. We have multiple servers and applications where we are using OneLogin by One Identity SSO configuration, and we use this solution for the SSO.

What is most valuable?

The best features of OneLogin by One Identity are its Single Sign-On (SSO) and App Catalog. The most useful features for us are SSO and App Catalog. I just have to configure one app in the console and with one click, that application will be available for use. For integration, it has more than 6,000 applications available on that console, making it easy to integrate applications such as M365, Salesforce, Azure, and AWS.

Password vaulting is also a very useful feature for us because it helps to secure passwords. The benefits include improved productivity. OneLogin by One Identity eliminates password fatigue, as employees no longer have to remember different passwords for various SaaS tools.

We have multiple SaaS solutions, and users were having multiple passwords and multiple user IDs. OneLogin by One Identity reduced that to just one click, and the SaaS tool is logged in and ready to use. It is useful that users no longer need to remember or update their passwords, as it is completely managed by OneLogin by One Identity.

What needs improvement?

OneLogin by One Identity needs to upgrade or enhance areas such as complexity in custom Active Directory AD HR mapping and setter interface refresh. It is a highly reliable enterprise-grade solution that delivers excellent value with just a few areas left for optimization. Those areas include clunky administrative interfaces or UI UX, and advanced directory configuration and reporting limitations.

When looking specifically at OneLogin by One Identity's AI capabilities, the consensus is very strong on security, while governance is effective but relies on broader platform integration to truly shine. First, the security aspect is exceptional and proactive. Second, governance is strong but requires leveraging the broader One Identity fabric. Third, overall, the security aspect of OneLogin by One Identity's AI is seamless and top-tier, balancing robust protection with a frictionless user experience. The governance piece is excellent if you leverage the unified One Identity platform, though managing deep governance policies natively inside the standalone OneLogin by One Identity admin dashboard can feel a bit segmented.

Its accuracy is high, particularly in risk scoring and anomaly detection. The primary output of OneLogin by One Identity's AI is a real-time risk score calculated during login attempts. Its accuracy is highly dependable because it evaluates explicitly measurable data vectors. Additionally, the reliability in automated enforcement is essential because the AI output triggers automated security policies, such as forcing an MFA prompt or blocking access, making operational reliability critical.

For how long have I used the solution?

I have been using OneLogin by One Identity for approximately four years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

Which other solutions did I evaluate?

I only used OneLogin by One Identity for SSO.

What other advice do I have?

Our overall impression of the User Identity Synchronization across directories functionality in OneLogin by One Identity is highly positive, as it has served as one of the strongest foundational elements. My overall review rating for OneLogin by One Identity is eight.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jul 20, 2026
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PeerSpot user
Cyber Security Sales Executive at EVSPL
Real User
Top 5Leaderboard
May 13, 2026
Centralized access management has strengthened authentication and simplified daily user workflows
Pros and Cons
  • "OneLogin has positively impacted my organization by allowing users to securely access multiple applications with a single sign-on, improving user experience, and reducing password-related issues and support tickets."
  • "I believe support response time and troubleshooting for complex integrations could be improved in some cases for OneLogin."

What is our primary use case?

My main use case for OneLogin is managing secure user authentication and single sign-on across multiple business applications and for user provisioning, user control, and multi-factor authentication.

A specific example of how I use OneLogin for those purposes in my day-to-day work includes identity and access management, especially for single sign-on and secure user authentication across multiple applications and services.

I do use the solution's Smart Factor Authentication to adjust authentication flows in real-time depending on the risk score associated with the login attempt, and I assess it as very effective from a security perspective because high-risk or unusual login attempts trigger stronger authentication controls. The balance between security and usability is one of the strongest points of Smart Factor Authentication because it improves protection while minimizing friction for the end user in day-to-day operations.

My impression of the user identity synchronization features in OneLogin is very positive; it works well for synchronizing users across different directories such as Active Directory, LDAP, cloud directories, and HR systems.

The integration of phishing-resistant device trust impacts my authentication processes by reducing the risks of phishing-based attacks, credential theft, and unauthorized access because authentication decisions are based not only on passwords but also on device trust and user behavior.

I have not used the adaptive login flows with Vigilance AI.

When employees change departments or leave the organization, access permissions and accounts are automatically updated or revoked, although I do not use HR-driven identity management.

What is most valuable?

I would like to add that the multi-factor authentication features in OneLogin help improve account security by adding an extra layer of protection beyond just passwords.

The best features OneLogin offers, in my opinion, include centralized identity and access management, a simple and user-friendly dashboard, secure remote access for users working from different locations, and good reporting and monitoring features for security and compliance.

Out of those features, I find myself relying on multi-factor authentication the most because it helps improve account security by adding an extra layer of protection beyond just passwords, and the centralized dashboard and automation features also help reduce manual work related to user provisioning, password management, and access review.

OneLogin has positively impacted my organization by allowing users to securely access multiple applications with a single sign-on, improving user experience, and reducing password-related issues and support tickets.

From a security perspective, features such as MFA and authentication help reduce the risks of unauthorized access and improve visibility into suspicious login activities, which contributes to measurable drops in password-related support tickets and time saved for our IT team after implementing OneLogin.

What needs improvement?

I believe support response time and troubleshooting for complex integrations could be improved in some cases for OneLogin.

I have noticed that customization of reports and alerts would make daily operations even smoother for security and IT teams.

For how long have I used the solution?

I have been using OneLogin for the last one year.

What do I think about the stability of the solution?

OneLogin is stable.

What do I think about the scalability of the solution?

OneLogin's scalability is quite stable and works well for growing organizations and enterprise environments; in our case, it handles an increasing number of user applications and authentication requests effectively.

How are customer service and support?

Customer support is good.

Which solution did I use previously and why did I switch?

Before implementing OneLogin, we were mainly using traditional Active Directory-based authentication, and we switched to OneLogin to get centralized identity and access management, single sign-on, and multi-factor authentication.

How was the initial setup?

My experience with pricing, setup cost, and licensing for OneLogin has been generally positive. The initial setup required proper planning, especially for integrating Active Directory, and we also saw value from reduced password-related support tickets.

What about the implementation team?

OneLogin was implemented through the organization's standards licensing and procurement process, and not purchased through the Azure Marketplace.

What was our ROI?

We have seen a good return on investment after implementing OneLogin, with the biggest improvements being reduced support efforts, faster user management, and stronger security controls.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for OneLogin has been generally positive.

Which other solutions did I evaluate?

We evaluated a few other IAM and SSO solutions such as Okta and Microsoft Entra ID before choosing OneLogin.

What other advice do I have?

I would advise organizations considering OneLogin to first understand their application environment, user access requirements, and user provisioning needs, as this helps make the implementation smoother and more effective. I would rate this review as a 9.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: May 13, 2026
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Huzaifa Abbas - PeerSpot reviewer
Information Technology Support Engineer at Motive
Real User
Top 20
Jan 9, 2026
Single sign-on has simplified authentication and management for small business use cases
Pros and Cons
  • "OneLogin is easy to use and manage, which is one of the best features."
  • "There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features."

What is our primary use case?

I was the super administrator for the test account regarding OneLogin use cases. I set up an organization, established some departments, and assigned policies to each department to check OneLogin's capability.

What is most valuable?

OneLogin is easy to use and manage, which is one of the best features.

It offers Single Sign-On, and OneLogin authentication application works with Single Sign-On and multifactor authentication both activated.

It is very easy to integrate with third-party authentication providers through the Single Sign-On feature. There are a few steps to follow, and OneLogin has shared documentation on the process. You have to visit the application directory, click on a new application, set up its logo and metadata, authentication, encrypted codes, and then the application starts authenticating and Single Sign-On starts working.

What needs improvement?

There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features. It does not have those features that enterprises request or would like to have from OneLogin. It is not that scalable because it is intended for smaller businesses. It does not have the functionality to add multiple enterprise-level applications. Although OneLogin has many applications available, I cannot add multiple enterprise-level applications and advanced features to OneLogin setup screen.

I used OneLogin authentication to adjust authentication flows in real-time depending on the risk score to set up the IPOU. It was very simple, but it lacked enterprise-level features like push notification, which makes authentication very easy and seamless. It has only basic features, such as code running, and I have to look at the code and authenticate.

This is also a concern for end-users. Every time they have to sign in, they will need to open their smartphone, open OneLogin authentication application, copy the code, and enter it into the laptop screen to authenticate.

For how long have I used the solution?

I have been working in my current field for around three and a half to four years.

What do I think about the stability of the solution?

During the trial period, which was for thirty days, I never faced any downtime. OneLogin was up and running every time I tried to log in and use the application in the web portal.

What do I think about the scalability of the solution?

There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features. It does not have those features that enterprises request or would like to have from OneLogin. It is not that scalable because it is intended for smaller businesses. It does not have the functionality to add multiple enterprise-level applications. Although OneLogin has many applications available, I cannot add multiple enterprise-level applications and advanced features to OneLogin setup screen.

How are customer service and support?

I did not feel the need to contact technical support. Everything was straightforward. Everything went well, and I never felt a need to contact them.

How was the initial setup?

OneLogin initial deployment was straightforward.

It did not take long to set up OneLogin, but if you have a set of policies to implement, it obviously takes time to set up organizational units, integrate directories, and set up all policies per department. It takes time on every application you set up in your organization, but it was not difficult and did not take much of my time.

What about the implementation team?

Since that was a test environment, I was the only one to set up OneLogin administration. I could have allowed some other users as administrators to help me out, but I was the only one who set it up and everything went smoothly.

Which other solutions did I evaluate?

I have used many alternatives in the market, and the best one is Okta.

Okta is a huge enterprise-level application. It provides Single Sign-On, provides integration with enterprise-level applications, and also those applications which do not have Single Sign-On capabilities using web authentication system. So it has much more than OneLogin.

What other advice do I have?

If I am looking for a solution for small or mid-businesses on a scale of one to ten, I would rate OneLogin seven and a half to eight and a half. My overall rating for this product is eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 9, 2026
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reviewer2814237 - PeerSpot reviewer
Network Engineer at a outsourcing company with 1,001-5,000 employees
Real User
Top 5
Apr 19, 2026
Unified login has simplified daily access and has strengthened secure authentication workflows
Pros and Cons
  • "OneLogin has definitely saved a lot of time since we do not have to deal with multiple logins anymore."
  • "Sometimes there is a slight delay in getting the code, but overall it is smooth and reliable."

What is our primary use case?

My main use case for OneLogin is managing all my logins in one place securely. It has really helped me with single sign-on, so I do not have to remember multiple passwords.

For example, earlier I had to switch between multiple tools such as email, dashboard, and internal apps. With SSO, I just log in once and get access to everything instantly, which saves a lot of time and avoids repeated logins.

Apart from SSO, I also use OneLogin for secure access management and keeping all credentials organized in one place. It just makes things smoother and more secure without much effort on my end.

What is most valuable?

The best features OneLogin offers are single sign-on and multi-factor authentication. SSO makes access super easy and MFA adds that extra security layer so everything stays safe without feeling complicated.

The multi-factor authentication is pretty easy to use and does not take too much time. Sometimes there is a slight delay in getting the code, but overall it is smooth and reliable.

I really appreciate how OneLogin handles secure access management. It gives good control over who can access what without being complicated. The credential organization is clean, so it is easy to find and manage all logins in one place.

OneLogin has definitely saved a lot of time since we do not have to deal with multiple logins anymore. Security has improved a lot, and overall the workflows feel smoother and more efficient now.

What needs improvement?

I think the UI could be a bit more user-friendly and modern, especially for new users. Also, faster OTP delivery and a smoother mobile experience would make OneLogin even better overall.

Better integration with more third-party tools would be helpful so OneLogin can work more seamlessly. Improved reporting for access logs would make it easier to review usage and security insights.

One small thing would be better performance during peak login times because sometimes it feels slightly slower. Other than that, most of the core features already work well for my use case.

For how long have I used the solution?

I have been using OneLogin for around a year now.

What do I think about the stability of the solution?

OneLogin is generally considered stable and reliable for most organizations and for us, it is stable.

What do I think about the scalability of the solution?

OneLogin scales very well in enterprise environments, especially because it is built on a cloud-based multi-tenant architecture designed for horizontal scaling. It can handle growing users and login traffic by adding more resources instead of needing a full system redesign.

How are customer service and support?

Based on my feedback and my colleague's feedback, I would rate OneLogin customer support around seven out of ten.

Which solution did I use previously and why did I switch?

Before OneLogin, we were using more basic single sign-on and directory-based systems. We switched mainly because it did not have strong adaptive security and was more difficult to manage at scale.

How was the initial setup?

From what I have seen and experienced, the setup and licensing feel fairly straightforward and not too heavy compared to other enterprise tools.

What about the implementation team?

OneLogin is deployed as a cloud-based solution in our organization. We mainly access it over the internet, so there is no on-premises setup involved.

What was our ROI?

I am not in a role where I can measure the exact ROI numbers for Smart Factor Authentication, but from what I observed, it definitely improves both security and efficiency.

Which other solutions did I evaluate?

Before finalizing OneLogin, we did evaluate a few other identity platforms such as Okta, Microsoft Entra ID, and Ping Identity. In the end, OneLogin stood out mainly because it was simpler to deploy and easier for our team management compared to others.

What other advice do I have?

A good way to look at OneLogin is through time savings, IT workload reductions, and security impact rather than just direct financial numbers. I would rate this review as an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 19, 2026
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Cyber Security Engineer at a consultancy with 1-10 employees
Real User
Top 20
Jan 12, 2026
Training has been completed quickly and user-friendly access management is now simple
Pros and Cons
  • "The most valuable thing about OneLogin is the user interface, it is very simple and very clear for users to understand, and not only technical persons can work with it, non-technical persons can also use it because the user interface is very simple and we did not have to write a lot of lines of code while making any configurations."
  • "However, if there were multiple documentations about the technical points and what each tab on the GUI is used for, it would be very helpful for others who want to learn, because I did not find a lot of resources about it on the internet."

What is our primary use case?

I did not use OneLogin in a customer phase. My company wanted me to learn about it because I recently joined the company. I used it for about one month for training. I took the trainings with some trainers from OneLogin and then applied the total course of OneLogin and received certification. I have not used it in a customer phase yet. It depends on the project I am assigned to, but until now I have not used it in a real-life scenario.

What is most valuable?

The most valuable thing about OneLogin is the user interface. It is very simple and very clear for users to understand, and not only technical persons can work with it. Non-technical persons can also use it because the user interface is very simple and we did not have to write a lot of lines of code while making any configurations. It is one of my favorite SSO tools that I trained on. I have used other SSO tools as well, but OneLogin is one of my favorite tools I trained with.

What needs improvement?

From what I studied, I did not face any issues with OneLogin. However, if there were multiple documentations about the technical points and what each tab on the GUI is used for, it would be very helpful for others who want to learn, because I did not find a lot of resources about it on the internet. I used the admin essential document and tried to learn from the videos which were in the course itself. The course was very good, but I need more information and more documented parts because the course is not available for all users to learn from. Users just need to be assigned to the course before they are able to access the content. Many of my colleagues at work, when they learned that I took the certification for using OneLogin, want to learn but they were not assigned to the course itself to learn from. If there were any available documentation related to the product, I think it would be a very useful resource.

If there were some pictures from the GUI in the documentation part to illustrate where things are and what they are in the GUI, it would be helpful. The steps are in the documentation, but if we support the steps with pictures from the GUI, it will be more interactive for users.

For how long have I used the solution?

I used OneLogin for about one month for training.

What do I think about the stability of the solution?

I did not face any stability issues while trying to log in to OneLogin.

What do I think about the scalability of the solution?

OneLogin is a good scalable solution and there are no problems with it while using it.

Which solution did I use previously and why did I switch?

I tried to use another tool in SSO and used one of them in my real project. I took training about both of them at the same time. However, I found that OneLogin's user interface is simpler than the other one. Although the admin essentials document does not have all the information about OneLogin, it was very useful for me and it has the steps for doing the technical parts. The steps were very clear and it has steps for every point in OneLogin when you want to make something. If you continue the documentation for all the product well, I think it will be perfect. The other tool's documentation was very difficult and very confusing for me. I preferred the OneLogin documentation.

What other advice do I have?

OneLogin is easier than other tools. For me it was very easy. When I took the headlines from the instructor, then I returned to the documentation and watched the videos. It was very easy for me. I took the certification in less than one month because I had other jobs to do while studying.

I joined the technical discussions and worked on the technical part only. I did not join in the business discussion or go into the licensing and other details.

I would give OneLogin a rating of nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Jan 12, 2026
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reviewer2789817 - PeerSpot reviewer
Senior System Engineer at a tech vendor with 1,001-5,000 employees
Real User
Top 20
Dec 23, 2025
Centralized access has improved role mapping and MFA while support and RBAC still need work
Pros and Cons
  • "The best feature of OneLogin is the mapping feature, which stands out as the most beneficial, as the mapping works better in OneLogin, allowing me to sync users from Google Group to OneLogin role, which is crucial for role access for end users and new service requests."
  • "Customer support is very poor."

What is our primary use case?

My main use case for OneLogin is managing all admin tasks related to OneLogin, which includes SSO integration, mapping, and role creations.

A specific example of an SSO integration is the SSO integration with the SAML or OIDC protocol with third-party and internal applications.

I handle the mapping feature, which is helpful for Google Groups data syncing via mapping to OneLogin role. We manage it ourselves, allowing us to bulk upload and bulk remove users in the Google Group, including roles and access review and user reconciliation processes.

What is most valuable?

The best feature of OneLogin is the mapping feature, which stands out as the most beneficial. The mapping works better in OneLogin, allowing me to sync users from Google Group to OneLogin role, which is crucial for role access for end users and new service requests.

Regarding security purposes, OneLogin's syncing process is sometimes effective, helping with MFA for end users, allowing them to authenticate against the security policy we have set up in the console. OneLogin Protect application aids our end users with valid authentication and authorization processes, which is the best feature.

We have the option to set up MFA for the applications, allowing us to manage end user access, and different types of MFA are already set up. OneLogin provides SmartFactor Authentication, known as OneLogin Protect, allowing users to enable notifications and log in to the portal after entering their password without needing to enter a one-time OTP that resets every thirty minutes, thus enhancing the user experience.

The integration of phishing-resistant device trust impacts our authentication processes positively regarding security questions and passwords integrated with OneLogin.

What needs improvement?

OneLogin should improve directory sync and the group option, as they can bring role-based access control management within groups. Currently, OneLogin only offers groups for security purposes or policies, and adding this feature would position them better against competitors.

OneLogin should improve their support timing and overall support services.

I rate OneLogin a seven because it is good overall, though some features are lacking, notably support, which is often inadequate. When we require immediate assistance, they are not responsive, causing production delays. They should also enhance their role-based access control with groups and improve their directory sync process.

For how long have I used the solution?

I have been using OneLogin for three to three and a half years.

What do I think about the stability of the solution?

OneLogin is approximately seventy percent stable.

What do I think about the scalability of the solution?

OneLogin is scalable and remains stable whether we have large or small applications.

How are customer service and support?

Customer support is very poor.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

My previous solution usage depends on the device count. If we have seventy percent Mac systems, I would choose Jamf. If we have fifty percent Windows systems along with others, I would suggest Microsoft Entra or Okta based on the device distribution.

What was our ROI?

I have not seen a return on investment with OneLogin.

Which other solutions did I evaluate?

As compared to other products, OneLogin is quite costly. I would not suggest it, as for the same price point, we could opt for Entra ID. If we compare features with other products such as Entra ID and Okta, they provide better products and support.

We evaluated options such as Jamf and focused primarily on Jamf rather than Okta.

What other advice do I have?

My advice for others considering OneLogin is that it depends on the device type and number in the company. For seventy percent Mac systems, I would prefer Jamf, and for a fifty-fifty mix of Mac and Windows systems, Microsoft Entra or Okta would be better.

Regarding additional thoughts on OneLogin, I would reiterate the need for improvements in support and the introduction of RBAC features in the product.

I have provided a review rating of seven for OneLogin.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Dec 23, 2025
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reviewer2827038 - PeerSpot reviewer
Estudiante with 501-1,000 employees
Real User
Top 20
Apr 23, 2026
Single sign-on has simplified my university access and saves valuable study time every day
Pros and Cons
  • "My advice to other people who are considering using OneLogin is that they really should use it because it is a very complete tool."
  • "I think OneLogin could improve by providing more features that make everything more unified."

What is our primary use case?

My main use case for OneLogin at the university is that it helps me access the institutional email with a single sign-on. This makes it easier to access the virtual classroom, the digital library, and other platforms that the university provides.

A specific example of how OneLogin has made it easier for me to access these platforms in my academic day-to-day is that sometimes since I have multiple passwords for each resource that the university gives me, I might forget them. With OneLogin I just log in once with everything already saved, and it makes it easier and saves me time.

I find it really great that I no longer have to remember all the passwords to access the resources. Instead, with a single click or a single login I can access everything.

What is most valuable?

I consider the best features that OneLogin offers to be the single sign-on feature, which provides me with unified access to cloud applications and reduces how complex the sign-in process is.

I found integrating single sign-on with the different university platforms to be very easy.

OneLogin can also integrate with directories. For example, it integrates with Google Workspace, and that helps me since I use Google Workspace.

OneLogin has had a positive impact on my academic experience by helping me reduce the time spent on authentication. I estimate that I save around five to six minutes using OneLogin, and I have noticed other concrete improvements in my day-to-day academic life.

What needs improvement?

I think OneLogin could improve by providing more features that make everything more unified.

For how long have I used the solution?

I have been using OneLogin for just three months.

What do I think about the stability of the solution?

I consider OneLogin to be a stable solution.

What do I think about the scalability of the solution?

I think OneLogin's scalability is good because it helps organizations accelerate their journey to the cloud. This includes migrating workloads and building cloud-native processes.

OneLogin does indeed adapt easily if the number of users or services increases.

How are customer service and support?

I have not had any issues with OneLogin, so I have not used customer service or technical support.

Which solution did I use previously and why did I switch?

Before using OneLogin, I did not use another tool for access management.

How was the initial setup?

I perceive the benefits of identity and access management for external clients in OneLogin to be very important, for example, in the work and employability aspect, to connect with different software that might exist that gives you access.

What about the implementation team?

I do not know about the pricing, implementation cost, and OneLogin licenses because that is handled by the university, but the implementation is quick.

What was our ROI?

I have noticed a lot of time saved as a return on investment.

What's my experience with pricing, setup cost, and licensing?

I do not know about the pricing, implementation cost, and OneLogin licenses because that is handled by the university, but the implementation is quick.

Which other solutions did I evaluate?

I did not evaluate other options before choosing OneLogin.

What other advice do I have?

I really appreciate OneLogin's capability to offer a smooth end-user experience when logging in and authenticating into the needed applications. It allows doing multiple tasks more quickly.

I have not used the single sign-on feature to integrate external applications other than the university's because I have only limited myself to using it for the university.

My advice to other people who are considering using OneLogin is that they really should use it because it is a very complete tool. It saves you a lot of time, and especially in the university environment that is important. With OneLogin you can create and delete accounts automatically, since they synchronize with the student information system, for example. It can also synchronize with the tools you use academically.

I think OneLogin is a very complete and pleasant platform that is easy to use. I would rate this review an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 23, 2026
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Zeel Panya - PeerSpot reviewer
Founder Of The Manager at a tech vendor with 1-10 employees
Real User
Top 5
Apr 20, 2026
Centralized access has improved onboarding and now simplifies secure daily logins
Pros and Cons
  • "OneLogin has positively impacted my organization by saving time, enhancing security, and simplifying user management with multi-factor authentication technology, which allows for quick onboarding and offboarding."
  • "The admin interface can be improved, and configuring advanced settings feels complex, which costs extra time or technical support to troubleshoot."

What is our primary use case?

OneLogin is used to access customer relationship management analytics tools and internal tools. I log in with a single set of credentials, which allows me to quickly access all necessary applications without entering separate usernames and passwords for each tool.

After login, I can directly open the CRM dashboard through the portal, and this saves time and reduces password fatigue.

What is most valuable?

OneLogin simplifies single sign-on, centralizes user management, and allows for quick onboarding of new team members by granting access to all necessary tools in one place.

When someone leaves, I can quickly revoke access to maintain security, which speeds up and controls crucial processes when working with sensitive data in legacy operations.

The best features OneLogin offers are single sign-on, centralized user management, and multi-factor authentication. The multi-factor authentication process is straightforward for the team, providing an extra layer during login to ensure that only authorized users can access sensitive tools and data.

Centralized user management helps the organization day-to-day by making it easier to control access.

OneLogin has positively impacted my organization by saving time, enhancing security, and simplifying user management with multi-factor authentication technology, which allows for quick onboarding and offboarding.

Onboarding has become noticeably faster since access to all necessary applications can be granted in one step rather than managing each tool separately. Offboarding is also quicker and more secure since access can be revoked from all systems quickly.

The audit feature and reporting feature of OneLogin are also valuable.

What needs improvement?

The admin interface can be improved, and configuring advanced settings feels complex, which costs extra time or technical support to troubleshoot.

A better integration of real-time alerts and notifications for access changes could enhance the experience further.

For how long have I used the solution?

I have been working in my current field for approximately ten months.

What other advice do I have?

I would advise others looking into using OneLogin to take full advantage of features such as single sign-on and multi-factor authentication to boost security and efficiency.

Additionally, investing time in training admins on the platform's advanced settings can help avoid confusion and speed up configuration.

I would rate OneLogin an eight out of ten as it offers strong security, centralized management, and significant time savings, although the admin interface and troubleshooting capabilities could be improved.

I chose eight out of ten because the security features are essential for protecting sensitive data with the single sign-on feature, although the admin interface is sometimes complex.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 20, 2026
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Buyer's Guide
Download our free OneLogin by One Identity Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free OneLogin by One Identity Report and get advice and tips from experienced pros sharing their opinions.