I do use OneLogin to get into the Ivanti application. Our usual use case for OneLogin is to use it as an SSO to access the Ivanti VPN, which we use to access particular sites and applications in our work platform.
Infrastructure Analyst at DXC Technology
Single sign-on has simplified daily vpn access and saves support teams time with secure mfa logins
Pros and Cons
- "What I appreciate most about OneLogin is definitely SSO, which avoids us having to enter the password, saving time."
- "If a 'Remember Me' option were available, we could directly proceed with the authentication instead of having to enter our username every time."
What is our primary use case?
What is most valuable?
What I appreciate most about OneLogin is definitely SSO, which avoids us having to enter the password, saving time. Since I work in the technical support department, it saves our time in what would otherwise be a time-consuming process where we would avoid entering credentials repeatedly whenever we connect to the required VPN and the tools.
OneLogin provides a good end-user experience for signing in and authenticating to needed applications, which involves time-consuming efforts when users or employees are completely occupied with different tasks. Since we work in IT, we might have multiple passwords to get into different tools. However, when it comes to OneLogin, we avoid this complexity; we just have to remember one tab, and when we note down our user account, it directly asks for OneLogin with multifactor authentication, where we just have to authenticate it to get in successfully.
What needs improvement?
OneLogin is going well currently. As for optimizations in OneLogin, it would be useful to have an option on OneLogin site to remember the user ID. Currently, we do not have that option, and every time we log in, we have to enter our OneLogin username and then get it authenticated. If a 'Remember Me' option were available, we could directly proceed with the authentication instead of having to enter our username every time. This is the one point we have identified.
For how long have I used the solution?
I have been using OneLogin for the past two years.
Buyer's Guide
OneLogin by One Identity
August 2026
Learn what your peers think about OneLogin by One Identity. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,994 professionals have used our research since 2012.
What do I think about the stability of the solution?
OneLogin is stable. I have been using it for the past two to three years and have not faced any issues with it. It is very stable. For some tools, there are notifications or expiry alerts for the concerned tool or MFA factors, but here we do not have anything as such.
We had outages, but in our team, we have a different department for escalation, so we escalated to the concerned OneLogin support team, and they fixed that issue.
What do I think about the scalability of the solution?
I find OneLogin to be mid-level scalable because I use only the first level of access, so we have not checked the in-depth functionality. I am happy with the level of scalability that OneLogin provides.
How are customer service and support?
My thoughts on the technical support and customer service of OneLogin are that it plays a major role for us to assist users. We use it for the connection of VPN, which allows us to get into remote sessions with users, and it is essential for us to take remote sessions with users and assist them in resolving their issues in a timely manner.
I do not often communicate with the technical support specialists of OneLogin. We just have a mail ID, so if we face any issue, we can send them an email for assistance. Till now, I have not faced any issues with OneLogin; it is running smoothly.
Which solution did I use previously and why did I switch?
From the beginning, we started using OneLogin. First, we were using Microsoft credentials to get into the tools, and later it upgraded to OneLogin.
How was the initial setup?
I found the initial setup of OneLogin to be very easy because it is just about downloading the application and setting it up through scanning the URL on OneLogin portal. The process was very simple, and there was no complex issue I faced during the setup process.
What about the implementation team?
We have a KB article provided by my team, which we use to set it up or configure the applications, reset, etc. I have found the documentation sufficient; all necessary details were very simple and clearly mentioned by our SMEs, so we have not faced any issues with the given articles.
Which other solutions did I evaluate?
I have evaluated other solutions, such as Delivery, which works similar to OneLogin. Delivery DID account exactly works as OneLogin, but it inserts different account profile accounts.
What other advice do I have?
We use OneLogin Okta as an MFA for OneLogin process to adjust authentication flows in real time, depending on the risk score associated with the login attempt.
We do not use the SmartFactor Authentication of OneLogin, as even Okta is an authentication process; it is a multifactor authenticator.
I use Okta and OneLogin simultaneously.
I was not part of the decision-making process.
I am aware of setting up OneLogin for Symantec and Okta setup on the mobile applications, including the basic configuration.
I am not aware of the pricing and licensing of OneLogin.
I have not worked on the user identity synchronization across directories functionality of OneLogin yet.
The integration of phishing-resistant device trust impacts our authentication processes positively because we have a team that verifies everything, and they guide us to configure it. All the configuration and security information is checked by our security team, and based on their updates, we proceed.
Integrating the single sign-on feature with third-party authentication providers is very easy; I have not faced any difficulties. When we try to connect with third parties, I have assisted users in setting up OneLogin accounts for access to particular third-party tools, and there are not many difficulties. We just have to understand the process.
When you understand the product usage, you will not face any issues with it.
I have not used the adaptive login flows with Vigilance AI.
I do not have any insights regarding the role of HR-driven identity management in streamlining employee identity handling in my organization.
In MFA, at the desktop support or customer support level, MFA plays a major role that includes security, compliance, and also a two-way authentication process.
MFA is important for us because it ensures our data is safe, avoiding security issues related to our accounts. If any unauthorized attempt occurs, we receive notifications on our mobile devices, ensuring that it is not possible for others to access our account without our consent. This is a significant advantage of OneLogin or MFA.
In OneLogin, customer identity and access management for external clients is not something I go in-depth with; I assist users only in configuring OneLogin and setting up MFAs. We have two MFAs in OneLogin: Symantec and Okta. My role is to help users set up either of the MFAs to ensure they can access their client VPNs based on requirements successfully without issues.
I rate this review a 9 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 20, 2026
Flag as inappropriateSoftware Firmware Engineer at Kohler Co.
Centralized identity has streamlined secure access and improved collaboration and compliance
Pros and Cons
- "OneLogin is an excellent solution for security and compliance, as it secures all business applications in a cost-effective way, is very easy to use for new users with its intuitive and user-friendly interface, and is highly recommended because of its security and compliance capabilities."
- "However, OneLogin does not have the ability to set a custom timeout on rotating security codes."
What is our primary use case?
OneLogin is an excellent solution for security and compliance. My main use case is that it is used for ensured security and privacy on a HIPAA and PCI compliant platform with the ease of storing my employees' passwords so that my tech team is not constantly bombarded by password reset requests from employees.
I can give a specific example of how I use OneLogin for security and compliance in my organization, where it solved both my privacy concerns as well as provided a more efficient flow of priority tickets for my technology team and allowed me to show my investors additional privacy and security measures, which built their trust in my organization.
What is most valuable?
OneLogin offers the best features by ensuring internal users have a seamless experience when accessing business applications so that they do not have to remember multiple passwords, and it also provides centralized control over the identity of the business apps.
For the seamless experience and centralized control I mentioned, I would say the productivity has increased since my team does not have to waste a lot of time logging into multiple business applications, as they just have to use one password to log in to all my business applications, which has allowed them to focus more on their daily tasks, thereby saving considerable time.
OneLogin's application integration is easy to deploy, and the dashboard is good and user-friendly. It also provides a secure solution with certificate management that can restrict access from unauthorized users.
OneLogin has positively impacted my organization by saving time, as I have seen an increase in time-saving because my team just has to use one password to log in to all my business applications, which allows me to strategically allocate that time to more strategic projects and tasks, thereby increasing productivity in my organization. It has also enhanced user experience with centralized control over identity, restricting access from unauthorized apps and providing complete visibility of access.
I can share that there has been a huge collaboration improvement, with internal and external collaboration improving from 40 to 55 percent, and remote collaboration has also improved since OneLogin is very secure and allows only authorized personnel to log into the apps, which has significantly increased my time-saving.
What needs improvement?
I have not experienced a lot of challenges regarding OneLogin's functionality, but I believe the audit trail could be improved.
Customizing landing pages would be a nice addition to OneLogin, even though I have not faced major challenges.
For how long have I used the solution?
I have been using OneLogin for about three years.
How are customer service and support?
According to my experience with the support, they have been responsive, so I do not have any issues with the support. However, OneLogin does not have the ability to set a custom timeout on rotating security codes.
What other advice do I have?
I would advise others looking into using OneLogin to know that it is a very helpful tool that secures all business applications in a cost-effective way. It is very easy to use for new users with its intuitive and user-friendly interface, making it accessible even for non-technical individuals, and I highly recommend it because of its security and compliance capabilities.
Regarding OneLogin's AI capabilities, I consider the security and governance aspects carefully. In discussing OneLogin's AI features, I find that risk-based authentication and anomaly detection operate within OneLogin's existing security framework, ensuring that data stays encrypted and access controls are enforced.
Concerning OneLogin's AI capabilities, I find that the accuracy and reliability of risk detection have been solid for me, as the AI reliably flags unusual logins and access patterns, such as logins from new locations or devices, with an accuracy rate of 85 to 90 percent, as most alerts are legitimate risks and not noise.
I rate this review a 9 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 31, 2026
Flag as inappropriateBuyer's Guide
OneLogin by One Identity
August 2026
Learn what your peers think about OneLogin by One Identity. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,994 professionals have used our research since 2012.
Software Engineer at Inceptive Technologies
Centralized access has improved security and streamlines onboarding with automated workflows
Pros and Cons
- "OneLogin has positively impacted our organization by improving both security and operational efficiency."
- "OneLogin could be improved with a more intuitive admin interface and simpler configuration for advanced integrations and policies."
What is our primary use case?
OneLogin is primarily used for identity and access management, including single sign-on, multi-factor authentication, and centralized user authentication across multiple applications and systems.
A common day-to-day use of OneLogin is managing secure access to multiple cloud applications through single sign-on. Employees can log in once and securely access tools including email, collaboration platforms, and internal applications without needing separate credentials for each service. During employee onboarding and offboarding, user accounts and access permissions could be provided or removed quickly through centralized identity management, which reduced manual work for the IT team and improved overall security.
What is most valuable?
OneLogin's best features include single sign-on, multi-factor authentication, and centralized identity management capabilities. These features make it much easier to manage secure access across multiple applications while improving the overall user experience. OneLogin's wide range of integrations with cloud applications, directories, and security tools also makes deployment and day-to-day management much more efficient for IT teams.
The single sign-on feature has made the biggest difference for our team. It simplified accessing multiple applications, allowing users to authenticate once and securely access all the tools they need from a centralized portal. This also made access management more consistent and secure across the organization.
OneLogin has positively impacted our organization by improving both security and operational efficiency. The platform has helped our IT team automate user provisioning and access management tasks, which reduced manual administrative work and improved consistency during onboarding and offboarding. Overall, it strengthened security through multi-factor authentication while improving the user experience across the organization.
Noticeable improvements were observed after implementing OneLogin. Password-related support requests were reduced significantly because employees could securely access multiple applications through single sign-on. The use of multi-factor authentication strengthened security and helped reduce the risk of unauthorized access.
What needs improvement?
OneLogin could be improved with a more intuitive admin interface and simpler configuration for advanced integrations and policies. Some setup and troubleshooting processes can be slightly complex for new administrators. More customizable reporting, enhanced analytics, and faster customer support response times for complex technical issues would also be helpful.
Another area where OneLogin could improve is deeper customization for user access workflows and more flexibility in policy management for large enterprise environments. Better documentation for advanced configuration and more detailed real-time monitoring features would also help administrators troubleshoot issues and manage security issues more effectively.
For how long have I used the solution?
I have been working in my current field for the last 5.5 years.
What do I think about the stability of the solution?
OneLogin has not experienced stability issues.
What do I think about the scalability of the solution?
OneLogin has scaled well as our organization and user base has grown. It handles an increasing number of users, applications, and authentication requests efficiently while maintaining reliable performance and centralized access management.
How are customer service and support?
Customer support is good.
How was the initial setup?
The initial setup process was straightforward and the platform integrated well with our existing infrastructure and applications.
What was our ROI?
A positive return on investment has been seen with OneLogin. The biggest benefits were reduced password-related support requests, faster onboarding and offboarding processes, automated user provisioning, and centralized access management.
What's my experience with pricing, setup cost, and licensing?
The experience with OneLogin pricing, setup cost, and licensing was very positive. The initial setup process was straightforward and the platform integrated well with our existing infrastructure and applications.
What other advice do I have?
The integration of phishing-resistant device trust in OneLogin has significantly strengthened our authentication process by ensuring that only trusted and verified devices can access sensitive applications and resources. It added an extra layer of security beyond passwords and standard MFA, helping reduce the risk of phishing attacks and unauthorized access.
Our impression of OneLogin has been very positive in terms of end-user experience. The single sign-on functionality makes accessing multiple applications simple and convenient, allowing users to log in once and securely access all the tools they need without repeatedly entering credentials.
For organizations considering OneLogin, planning the identity and access management strategy clearly before deployment and fully utilizing its SSO, MFA, and authorization automation features is recommended. It is especially valuable for organizations managing multiple applications and users because it improves both security and user experience while reducing administrative workload.
Our impression of the user identity synchronization across directories feature in OneLogin is very positive. It helps keep user identities, group memberships, and access permission consistent across multiple directories and connected applications, which greatly simplifies identity management. It has also helped improve accuracy and consistency in access control across both cloud and on-premises systems.
The review rating for OneLogin is 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 16, 2026
Flag as inappropriateCloud Engineer at Infobahn Technical Solution
Centralized access has improved secure sign-on and simplifies automated user lifecycle management
Pros and Cons
- "OneLogin has positively impacted my organization by improving both security and user convenience."
- "OneLogin could be improved by offering a more intuitive admin interface and simpler configuration for advanced features and integrations."
What is our primary use case?
I primarily use OneLogin for Identity and Access Management, including Single Sign-On (SSO), Multi-Factor Authentication, and centralized user access control across multiple business applications.
A common day-to-day use of OneLogin is managing employee access to cloud applications through Single Sign-On. Team members can securely access tools like email, collaboration platforms, and internal applications using one set of credentials, which improves convenience and reduces password-related issues. I also use it regularly for enforcing Multi-Factor Authentication and quickly provisioning or de-provisioning user access when employees join or leave the organization.
How has it helped my organization?
OneLogin has positively impacted my organization by improving both security and user convenience. The centralized access management and Single Sign-On features reduce password issues, simplify user authentication, and improve productivity for the employees.
I have seen noticeable improvements by implementing OneLogin. Password-related support requests were reduced because employees could access multiple applications using Single Sign-On, which saved time for both users and the IT team. Security also improved through centralized access control and Multi-Factor Authentication, helping reduce the risk of unauthorized access while making user onboarding and offboarding much faster and more consistent.
What is most valuable?
The best features of OneLogin in my experience are its Single Sign-On, Multi-Factor Authentication, and centralized identity management capabilities. The platform makes user management simple while improving security across multiple applications and environments. Another standout feature is automated user provisioning and de-provisioning, which helps streamline onboarding and offboarding processes.
The Single Sign-On feature of OneLogin has had the biggest impact for my team. It simplified access to multiple applications to one secure login, which improved user experience and reduced password-related support requests for the IT team. It also improved productivity because employees could access the required tools faster while maintaining strong security through centralized authentication and access control.
Another valuable aspect of OneLogin is how easy it is to integrate with different cloud applications and directory services. The centralized dashboard and automated user management features make administration much more efficient, especially for growing organizations with multiple users and applications.
The integration of phishing-resistant device trust in OneLogin has strengthened my authentication process by adding an extra layer of security beyond passwords and standard MFA. It helps ensure that only trusted and verified devices can access sensitive applications, which reduces the risk of phishing attacks and unauthorized access.
My impression of the user identity synchronization across directory feature in OneLogin has been very positive. It helps keep user information consistent across different directories and applications, which simplifies identity management and reduces manual administrative work.
HR-driven identity management in OneLogin plays an important role in streamlining employee onboarding and offboarding processes in my organization. By integrating HR systems with identity management workflows, user accounts and access permissions can be automatically created, updated, or removed based on employee status changes.
What needs improvement?
OneLogin could be improved by offering a more intuitive admin interface and simpler configuration for advanced features and integrations. Some setup and troubleshooting processes can be slightly complex for new administrators. It would also be helpful to have more detailed reporting, faster support response times, and additional customization options for access policies and user management workflows.
For how long have I used the solution?
I have been working in my current field for the last seven months.
I have been using OneLogin for the last six months.
What do I think about the stability of the solution?
OneLogin has not presented any stability issues for my organization.
What do I think about the scalability of the solution?
OneLogin has scaled well as my organization and user base has grown. It has been able to handle increasing numbers of users, applications, and authentication requests without major performance issues. The centralized identity management and automation features made it easier to manage access across expanding cloud and on-premises environments, which helped maintain efficiency as my infrastructure became more complex.
How are customer service and support?
I have not experienced any customer service issues with OneLogin.
How was the initial setup?
My experience with OneLogin pricing and licensing was generally positive. The setup process was straightforward and the licensing model was flexible enough for my organization's needs. While the pricing can be slightly premium compared to some alternatives, the security, automation, and ease of management provide good overall value.
What was our ROI?
I have seen a positive return on investment with OneLogin. The biggest benefits were time saving and reduced administrative workload through automated user provisioning, centralized access management, and Single Sign-On. I also saw fewer password-related support requests and faster onboarding and offboarding processes, which improved overall efficiency and helped the IT team focus on higher-priority tasks.
What other advice do I have?
My impression of OneLogin has been very positive in terms of end-user experience. The Single Sign-On functionality makes accessing multiple applications simple and convenient, allowing users to authenticate once and securely access the tools they need without repeatedly entering credentials. The login process is generally smooth and reliable, and features such as Multi-Factor Authentication are integrated in a way that maintains security without creating too much friction for users.
I would suggest for organizations considering OneLogin to clearly plan their Identity and Access Management requirements before deployment and take advantage of its automation and integration capabilities from the beginning. I would also recommend spending some time on proper configuration and user training to get the most value from the platform. I would rate OneLogin a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 16, 2026
Flag as inappropriatePenetration Tester at Essen Vision Software
Centralized access management has simplified secure logins and strengthened adaptive MFA
Pros and Cons
- "OneLogin has been a reliable and user-friendly IAM platform that helped simplify SSO and strengthen MFA adoption without creating too much complexity for users or administrators."
- "OneLogin's reporting and dashboard customization could be more flexible, and troubleshooting federation or integration issues can sometimes take more effort than expected."
What is our primary use case?
OneLogin is primarily used for single sign-on, MFA enforcement, and centralized user access management across SaaS applications. We use OneLogin to give employees one secure login for applications like Microsoft 365, VPN access, and internal SaaS tools, while enforcing MFA policies based on user roles and access location.
OneLogin has improved user access management, simplified the login experience for employees, and strengthened MFA enforcement across cloud applications without adding too much administrative overhead. OneLogin serves as a cloud-based IAM platform integrated with both on-premises and cloud applications in a hybrid environment.
SmartFactor is used for adaptive authentication policies, and it does a good job balancing security and usability because low-risk logins stay simple while high-risk attempts automatically trigger stronger MFA requirements. This reduces unnecessary MFA fatigue for users while still improving overall account security.
Identity synchronization works well overall and helps keep user accounts, groups, and access permissions consistent across connected directories and cloud applications with minimal manual effort. The end-user experience has been very smooth overall since users can access most applications from a single portal with fewer password prompts and consistent authentication workflows.
Adaptive login features with Vigilance AI have been useful for identifying unusual login patterns and automatically applying stronger authentication when the risk level increases. HR-driven identity management makes onboarding and offboarding smoother by automatically provisioning and de-provisioning access based on employee status. This minimizes manual work and reduces the risk of orphaned accounts.
Enforcing MFA at the desktop level has strengthened endpoint security significantly because users still need strong authentication even when devices are offline, which helps reduce the risk of unauthorized local access.
What is most valuable?
OneLogin made a big difference during remote expansion because it centralized authentication and MFA policies across cloud apps without adding too much complexity for users. The best features are a seamless SSO experience, adaptive MFA, centralized access management, and a large number of pre-built integrations for SaaS applications.
SmartFactor adaptive authentication feature is especially useful because it adjusts security requirements based on login risk and user behavior. SmartFactor has worked well because it adds extra verifications only when login behavior looks risky, so users are not constantly dealing with MFA prompts during normal day-to-day access.
OneLogin's integration library is definitely one of the strongest parts of the platform. OneLogin's customer identity and access management features help provide a smoother and more secure login experience for external users while giving better control over authentication policies, access management, and scalability.
What needs improvement?
OneLogin's reporting and dashboard customization could be more flexible, and troubleshooting federation or integration issues can sometimes take more effort than expected. The UI is generally easy to use, but some admin sections feel a bit outdated, and more detailed troubleshooting documentation would help during complex integrations.
Better granular policy controls and more advanced analytics for authentication activity would be useful, especially for larger enterprise environments. More granular reporting and customization options would make administration even better.
For how long have I used the solution?
OneLogin has been used for approximately two years.
What do I think about the stability of the solution?
OneLogin is smooth and very stable.
What do I think about the scalability of the solution?
OneLogin scales well for enterprise environments, especially for organizations managing a large number of users and cloud applications, and the centralized SaaS integration model makes expansion fairly straightforward.
How are customer service and support?
Customer support is good.
Which solution did I use previously and why did I switch?
Before OneLogin, native application logins and some Microsoft AD Federation Services were mainly used, but the switch was made to get simpler cloud-based SSO, stronger MFA capabilities, and easier SaaS integration management.
How was the initial setup?
OneLogin's pricing is competitive compared to other enterprise IAM platforms, and the setup was relatively straightforward for standard SSO deployments, although more advanced integrations and policies required additional planning and configuration effort.
What was our ROI?
Good ROI has been seen mainly through reduced password-related support tickets, faster onboarding, and less time spent managing user access across multiple SaaS applications. OneLogin's centralized SSO and MFA management also reduced a lot of repetitive admin work for the IT team.
Which other solutions did I evaluate?
Okta, Microsoft Entra ID, and Ping Identity were evaluated before choosing OneLogin.
What other advice do I have?
Onboarding and application access provisioning are much faster now, and password-related support tickets have been reduced because users can access most applications through a single login portal. Planning application, integration, and MFA policies carefully from the beginning is advised for others looking into using OneLogin because OneLogin works best when access management and authentication workflows are standardized.
OneLogin has been a reliable and user-friendly IAM platform that helped simplify SSO and strengthen MFA adoption without creating too much complexity for users or administrators. This review is rated an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 7, 2026
Flag as inappropriateSenior FMS Engineer at Wysetek System technologists
Centralized access control has streamlined role changes and reduced support workloads
Pros and Cons
- "We have seen almost a 50 to 60% reduction in IT support tickets, making the task much easier."
- "OneLogin can be improved by enhancing the reporting and analytic interface; apart from this, everything is perfect."
What is our primary use case?
My main use case for OneLogin is to centralize identity and access control.
For example, when any employee changes their roles, we update their role in OneLogin, and access to the old application is removed immediately while new application access is assigned automatically.
This process makes things easier and faster for our organization.
What is most valuable?
The best features OneLogin offers are the centralized access control and the seamless authentication through SSO, which allows users to log in once and access everything, making it very useful and the best feature.
My experience with the single sign-on feature is that it was very easy to integrate with other third-party applications, especially standard SaaS integrations, requiring little effort to customize the applications. We have integrated it with SAML, and once it is configured, users authenticate once and get all the access.
OneLogin has positively impacted our organization. The positive impacts include faster user access, which really improves efficiency, and it also reduces the IT support workload, meaning that our IT team spends less time on repetitive support tasks.
We have seen almost a 50 to 60% reduction in IT support tickets, making the task much easier.
We use the single sign-on capability in OneLogin, and it provides a very smooth and low friction experience. Users sign in once and access through OneLogin web portal to any integrated app, eliminating the need to remember multiple usernames and passwords.
The integration of phishing-resistant device trust impacts our authentication processes by relying on device trust validation and methods through biometrics and FIDO2 security keys, granting access only if the user's identity plus the trusted device are present.
Adaptive login flows with Vigilance AI are really useful features of OneLogin, making the authentication much more risk-aware and dynamic by providing a real-time risk score.
My impression of OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is very positive, as it is very smooth with an excellent user experience.
OneLogin delivers a very smooth and consistent user-friendly experience, leading to a very positive impression.
What needs improvement?
OneLogin can be improved by enhancing the reporting and analytic interface; apart from this, everything is perfect.
In reporting, the user graphic path could be generated so that we can check the specific applications each user has accessed in some GUI, and this type of reporting could be improved for better visibility.
For how long have I used the solution?
I have been using OneLogin for more than four years.
What do I think about the stability of the solution?
OneLogin is stable.
What do I think about the scalability of the solution?
OneLogin's scalability is excellent, and it is a very scalable solution.
How are customer service and support?
Customer support is very useful and very supportive.
I would rate the customer support a 10 out of 10.
Which solution did I use previously and why did I switch?
We have not switched from a different solution; we started using OneLogin from the beginning.
How was the initial setup?
I had a very positive experience with the pricing, setup cost, and licensing for OneLogin, as it provides great value for what it delivers.
We have seen a good return on investment, typically providing great time savings and reducing issues with password resetting and logging.
What about the implementation team?
We are a partner with this vendor.
What was our ROI?
We have seen a good return on investment, typically providing great time savings and reducing issues with password resetting and logging.
What's my experience with pricing, setup cost, and licensing?
I had a very positive experience with the pricing, setup cost, and licensing for OneLogin, as it provides great value for what it delivers.
Which other solutions did I evaluate?
We have not evaluated other options before choosing OneLogin.
What other advice do I have?
My advice to others looking into using OneLogin is to plan properly, go for the POC, check what features you need in your environment, and start integration with core technologies such as Microsoft; going for this solution will really be helpful. I would rate this product overall as a 9 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Apr 27, 2026
Flag as inappropriateSenior Cloud Engineer at Applied Cloud Computing
Centralized access has simplified secure authentication with strong single sign-on and multifactor controls
Pros and Cons
- "The single sign-on feature of OneLogin is the most valuable and useful for me, as it allows one-click access to all apps, eliminating password juggling and frustration while providing centralized access control."
- "OneLogin should provide better documentation on configuring policies and roles and ensure that customer support is available 24/7 with experienced staff to improve the complexity of the deployment process."
What is our primary use case?
As a customer of this solution, I mainly use OneLogin for identity and access management. My usual use cases include identity and access management functions like single sign-on (SSO) for internal tools such as Jira, ITSM, and CRM.
What is most valuable?
The single sign-on feature of OneLogin is the most valuable and useful for me, as it allows one-click access to all apps, eliminating password juggling and frustration while providing centralized access control.
The integration of phishing-resistant device trust in OneLogin significantly enhances my authentication processes with SSO and MFA, improving security with centralized access control.
In my organization, HR-driven identity management plays a vital role in internal tools for user provisioning and de-provisioning via AD and enforcing MFA for security compliance, impacting the entire organization daily.
For external clients, the benefits of customer identity and access management in OneLogin include necessary user authentication, especially given the high-security risks from hackers in India, making features such as SSO and MFA essential for organizational safety.
What needs improvement?
OneLogin should provide better documentation on configuring policies and roles and ensure that customer support is available 24/7 with experienced staff to improve the complexity of the deployment process.
I believe OneLogin could improve reporting and analytics functionality and also achieve a simpler UI.
For how long have I used the solution?
I have been working with OneLogin for around 1.5 years to 2 years.
What do I think about the stability of the solution?
Regarding the stability of OneLogin, I can say it is stable with better uptime and reliability along with strong support responses. OneLogin provides better uptime, reliability, a simpler UI for admins, and better handling for non-SAML apps, contributing to its stability. I rate the stability of OneLogin at 10 out of 9 and do not have any suggestions for changes.
What do I think about the scalability of the solution?
I am happy with the scalability of OneLogin as it currently exists, and as time goes on, they might provide updates to improve the UI.
How are customer service and support?
The technical support person who assisted with the initial setup was experienced, performed well, and understood all the necessary terminologies. I did not contact technical support for any other issues besides the initial setup, as it was complex. I rate the technical support from my experience as 10 out of 10.
Which solution did I use previously and why did I switch?
Before selecting OneLogin, I only used Okta for about two to three months and did not evaluate other options. I did not evaluate any other options besides Okta before settling with OneLogin.
How was the initial setup?
I participated in the initial setup and deployment of OneLogin because I was a cloud engineer, and it was my responsibility. The initial setup of OneLogin is somewhat complex, requiring time to configure policies, apps, and roles, and it needs an experienced admin since many team members report a steep learning curve.
What about the implementation team?
The setup of security protocols following MFA implementation is managed by the information security team, which I do not directly oversee.
What was our ROI?
If I evaluate the return on investment (ROI), I would rate OneLogin 10 out of 9 compared to Okta, which I rate 10 out of 7, because OneLogin provides more features, enhanced security features, a simpler UI, and better handling for non-SAML apps.
What's my experience with pricing, setup cost, and licensing?
I find OneLogin to be much cheaper than other products. For instance, I previously used Okta, which is more mature but also pricier, making OneLogin more convenient for mid-size organizations such as mine. I consider the pricing of OneLogin to be competitive since it is cheaper than other products I used, such as Okta, which is beneficial for mid-size organizations.
What other advice do I have?
While I do use SmartFactor authentication, my role focuses on security authentication, and it may be my colleagues who utilize it more, as I have not directly used that feature. I confirm that I have not used SmartFactor authentication. I personally do not use the user identity synchronization across directories functionality. I did not encounter any issues during that process. I did not understand the impact of enforcing MFA at the desktop level, regardless of online or offline status. After implementing MFA, I have not seen any impact on my security protocols. I have experienced no issues after implementing MFA in OneLogin, as it effectively secures my system. I give this review an overall rating of 10.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Mar 30, 2026
Flag as inappropriateSecurity Analyst at Department of Computer Science, Gujarat University
Centralized identity has simplified secure access while reporting and admin controls still need improvement
Pros and Cons
- "Since implementing OneLogin by One Identity, we have reduced user onboarding time by approximately 60 to 70 percent through automated provisioning, password-related support tickets have decreased by around 40 to 50 percent due to single sign-on, and automated de-provisioning has helped us ensure users lose access immediately upon leaving the organization, improving both security and compliance."
- "One area for improvement would be providing more granular reporting and analytics along with an even more intuitive administration interface for managing large-scale deployments."
What is our primary use case?
My main use case for OneLogin by One Identity is securing the digital identities of employees for organizations, enabling better access management, better authentication, active directory management, and SSO purposes.
A quick, specific example of how I use OneLogin by One Identity in my daily work is that we use it for access management. For example, if an employee is in the sales department, only the applications needed for that employee are assigned to them. No other extra applications are assigned to that employee. This is how we use it for access management.
How has it helped my organization?
Single sign-on has reduced password-related support requests, while automated provisioning and de-provisioning have significantly reduced the time required to onboard and offboard users. Adaptive MFA has strengthened our security posture without creating unnecessary friction for end users. Since implementing OneLogin by One Identity, we have seen faster user onboarding, fewer access-related support tickets, and improved consistency in enforcing access policies. The centralized management of identities has also simplified administration and helped us maintain compliance more effectively.
Since implementing OneLogin by One Identity, we have reduced user onboarding time by approximately 60 to 70 percent through automated provisioning. Password-related support tickets have decreased by around 40 to 50 percent due to single sign-on, and automated de-provisioning has helped us ensure users lose access immediately upon leaving the organization, improving both security and compliance.
What is most valuable?
OneLogin by One Identity offers excellent features including single sign-on, the smart factor, automated user provisioning and de-provisioning, and directory integration. It has a very large application catalog that can be integrated for passwordless login. Role-based access control is really helpful for compliance and reporting. Three features that most customers talk about OneLogin by One Identity are its single sign-on capabilities. For example, after logging in once, employees can access Salesforce, Microsoft 365, Slack, Jira, Zoom, and Workday. The benefits are faster access, fewer passwords, and fewer password reset tickets. The second feature is adaptive MFA. OneLogin by One Identity differentiates itself from basic MFA by not asking for MFA every time. When employees log in from the office on a trusted laptop, there is no MFA challenge. However, when the same employee logs in from another country on an unknown device, MFA is required. This really improves both security and user experience. The third is identity lifecycle management. OneLogin by One Identity automates the entire employee lifecycle. For example, when HR hires a new employee and creates the employee in Workday, OneLogin by One Identity automatically creates the AD account, provisions Microsoft 365, assigns Salesforce, grants Slack access, assigns the correct groups, and significantly reduces security risks.
Out of those features, the large app catalog, adaptive authentication, and identity lifecycle management, the biggest strength is combining single sign-on, adaptive MFA, and automated lifecycle management into a single platform that makes access both secure and simple. These three capabilities are generally considered core differentiators and are the features most organizations adopt first before expanding into broader identity governance.
OneLogin by One Identity provides a strong combination of SSO, adaptive MFA, and automated user provisioning, making identity management much simpler.
What needs improvement?
One area for improvement would be providing more granular reporting and analytics along with an even more intuitive administration interface for managing large-scale deployments.
I would like to see OneLogin by One Identity have more AI-driven capabilities such as risk-based access recommendations, anomaly detection, and predictive insights for identity threats. More granular dashboards and real-time compliance reporting would also add significant value for security teams.
One area for improvement would be in enhancing the admin experience for large-scale environments. Features such as more customizable dashboards, richer reporting with easier export options, and more granular audit logs would help administrators gain better visibility into user activity. Additionally, SaaS applications would make day-to-day administration even more efficient.
For how long have I used the solution?
I have been working in this field for the last one and a half years, and it is truly very interesting.
I have been using OneLogin by One Identity for the last one and a half years.
What other advice do I have?
I would rate OneLogin by One Identity at around a seven or eight because of its ease of use and its very good access management and SSO capabilities. I chose that number, seven or eight, because of its ease of use. It is very user-friendly and very easy to use. It has very good capabilities for managing SSO due to its application catalog. Directory integration is also very easy, and the security features are very good.
Regarding OneLogin by One Identity's AI capabilities, it currently leverages AI through its Vigilance AI engine. It drives features including smart MFA, and instead of relying on static, rigid access rules, it uses machine learning to analyze user behavior, location, and device context to assign risk scores in real time.
When evaluating OneLogin by One Identity's Vigilance AI from an operational perspective, accuracy and reliability come down to how machine learning evaluates risk scores in real time without causing friction or creating security blind spots. The accuracy of the risk scoring is achieved through Vigilance AI continuously calculating risk by comparing real-time login parameters such as IP reputation data, device fingerprint, and geographic velocity against a baseline of historical user behavior. It has a low false positive rate. In practice, the scoring engine is conservative enough to avoid nuisance MFA prompts for legitimate users operating within standard patterns. Edge case limitations exist where accuracy can dip slightly during sudden infrastructure shifts such as an organization rolling out a new corporate VPN or when users travel across regions with aggressive IP dynamic changes. In these cases, the AI initially flags normal traffic as high risk until the baseline recalibrates.
I purchased OneLogin by One Identity through the AWS Marketplace, and SmartFactor Authentication is immensely effective at this balancing act. When a user establishes a normal behavior pattern, the risk score remains low. The system can suppress multifactor authentication requirements to provide a frictionless login experience. It only introduces friction such as prompting for a password or denying access entirely when the risk score spikes due to anomalous behavior. This adaptive approach drastically reduces MFA fatigue for end users, which aligns with the goal of creating simplified, humanized cybersecurity experiences for non-technical audiences.
My overall rating for OneLogin by One Identity is seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jul 29, 2026
Flag as inappropriateCentralized access has simplified single sign-on and strengthened adaptive MFA for all users
Pros and Cons
- "OneLogin has improved user access management, simplified the login experience for employees, and strengthened MFA enforcement across cloud applications without adding too much administrative overhead."
- "The reporting and the dashboard customization could be more flexible, and troubleshooting federation or integration issues can sometimes take more effort than expected."
What is our primary use case?
I mainly use OneLogin for single sign-on, MFA enforcement, and centralized user access management across SaaS applications.
I use OneLogin to give employees one secure login for applications like Microsoft 365, Atlassian, and internal SaaS tools, while enforcing MFA policies based on user roles and access location.
I use OneLogin as a cloud-based IAM platform integrated with both on-premises and cloud applications in a hybrid environment.
What is most valuable?
OneLogin made a difference for me during remote work expansion because it centralized authentication and MFA policies across cloud apps without adding too much complexity for users.
The best features for me are the single sign-on experience and its ability to offer centralized access management for a large number of pre-integrated SaaS applications. SmartFactor adaptive authentication feature is especially useful because it adjusts security requirements based on logic, risk, and user behavior.
SmartFactor has worked well because it adds extra verification only when login behavior looks risky. Users are not constantly dealing with MFA prompts during normal day-to-day access.
The integration library is definitely one of the strongest parts of the platform.
OneLogin has improved user access management, simplified the login experience for employees, and strengthened MFA enforcement across cloud applications without adding too much administrative overhead.
Onboarding and application access provisioning are much faster now, and I have also reduced password-related support tickets because users can access most applications through a single login portal.
Identity synchronization works well overall and helps keep user accounts, groups, and access permissions consistent across connected directories and cloud applications with minimal manual effort.
The adaptive login feature with Vigilance AI has been useful for identifying unusual login patterns and automatically applying stronger authentication when the risk level increases.
Enforcing MFA at the desktop level has strengthened endpoint security significantly because users still need strong authentication even when devices are offline. This helps reduce the risk of unauthorized local access.
What needs improvement?
More granular reporting and customization options would make administration even better.
The reporting and the dashboard customization could be more flexible, and troubleshooting federation or integration issues can sometimes take more effort than expected.
The UI is very easy to use, but some admin sections feel a bit outdated, and more detailed troubleshooting documentation would help during complex integrations.
There is still room for improvement in reporting, advanced customization, and some administrative workflows.
For how long have I used the solution?
I have been using OneLogin for one year.
What do I think about the stability of the solution?
OneLogin is stable.
What do I think about the scalability of the solution?
OneLogin scales well for enterprise environments, especially for organizations managing a large number of users and cloud applications. The centralized SaaS integration modules make expansion fairly straightforward.
How are customer service and support?
The customer support is excellent.
I would rate the customer support a nine on a scale of one to ten.
Which solution did I use previously and why did I switch?
I mainly used native application logins and some Microsoft ADFS services, but I switched to get simpler cloud-based SSO, stronger MFA capabilities, and easier SaaS integration management.
How was the initial setup?
The setup was relatively straightforward for the standard SSO deployments, although more advanced integration and policies required additional planning and configuration effort.
What was our ROI?
I have seen a good ROI mainly through reduced password-related support tickets, faster onboarding, and less time spent managing user access across multiple SaaS applications. The centralized SSO and MFA management also reduced a lot of repetitive admin work for the IT team.
What's my experience with pricing, setup cost, and licensing?
The pricing is competitive compared to other enterprise IAM platforms.
Which other solutions did I evaluate?
I evaluated Okta, Microsoft Entra ID, and Ping Identity before choosing OneLogin.
What other advice do I have?
I advise others looking into using OneLogin to plan your application integrations and MFA policies carefully from the beginning because OneLogin works best when access management and authentication workflows are standardized early on. I would rate this review a nine on a scale of one to ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 12, 2026
Flag as inappropriateTechnique at Digitaltrack
Automated onboarding and secure MFA access have transformed our workforce identity management
Pros and Cons
- "There is a good return on investment because we achieve our onboarding, offboarding, auditing requirements, and MFA requirements in less time."
What is our primary use case?
Our main use case for OneLogin is for employee onboarding, employee offboarding, remote work, and multifactor authentication enforcement. For the security team, compliance and auditing are also part of our use case, and we are using all these features.
For example, a new hire gets access to all their tools while joining the company, and it automatically grants their access based on their roles. This is automated with the help of OneLogin. Moreover, with the help of this tool, the security team can see exactly who accessed what and at what time, so we can get this data from the centralized OneLogin dashboard.
HR-driven identity management plays a crucial role in streamlining employee identity handling in our organization, as we have different departments and multiple employees in each department. Access to applications for a particular user is managed through OneLogin.
How has it helped my organization?
OneLogin has saved time for both our employees and our IT team. We have fewer tickets, and in less time, we see more productivity. Indirectly, money is being saved for the organization.
It has improved productivity because users do not have to worry about authentication or multifactor authentication for their onboarding while joining the company. This process is getting faster with the use of the solution.
What is most valuable?
The best features OneLogin offers are usability, which is very simple for the end-users, and its auto-provisioning feature that syncs with HR tools whenever a new employee is getting onboarded or offboarded. All the autogrant access or revoke access is getting automated, and these are the key features that we are benefiting from the solution.
The auto-provisioning feature of OneLogin makes things easier for the IT team because we do not have to spend a lot of time on onboarding or offboarding employees.
OneLogin provides compliance and auditing for the audit team, as well as auto-provisioning and multifactor authentication, which are the key features.
OneLogin has Smart Factor Authentication as a native feature with an MFA engine powered by machine learning tools, so usability is good.
The user identity synchronization across directories functionality is smooth.
The authentication method for phishing-resistant authentication is something I appreciate.
The seamless end-user experience for signing in and authenticating to needed applications is good, and we are getting a good response from our end-users during the authentication process, so there is no issue.
The adaptive login flows with Vigilance AI checks real-time analysis and user behavior, and if any malicious activity is detected, it blocks access. That is the use case of Vigilance AI.
What needs improvement?
I do not see any feature that is not offered by OneLogin, so everything is perfect. The only thing that could be improved is the setup complexity, which can sometimes be a little difficult for initial configuration or customized policy, so this can be simplified.
For how long have I used the solution?
I have been using OneLogin for more than three years.
What do I think about the stability of the solution?
OneLogin is stable.
What do I think about the scalability of the solution?
The scalability of OneLogin is excellent.
How are customer service and support?
OneLogin provides excellent support regarding the technical aspects. I would rate the customer support nine out of ten.
Which solution did I use previously and why did I switch?
Since the beginning, we have been using OneLogin exclusively.
What was our ROI?
There is a good return on investment because we achieve our onboarding, offboarding, auditing requirements, and MFA requirements in less time. Both time and money are being saved for the organization.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing has been straightforward with the sales team. There is no issue regarding these aspects.
Which other solutions did I evaluate?
We have not evaluated other options before choosing OneLogin.
What other advice do I have?
I highly recommend OneLogin to other organizations. If a company is looking for this type of solution, they can consider it one of the best solutions in the market.
I selected nine out of ten because I think there is room for future enhancement of the solution, as more features can be added. However, nine reflects my view that it is the best solution for our environment.
OneLogin is a SaaS-based solution, so it is deployed in a cloud-based environment. My overall rating for this review is nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Mar 31, 2026
Flag as inappropriateBuyer's Guide
Download our free OneLogin by One Identity Report and get advice and tips from experienced pros
sharing their opinions.
Updated: August 2026
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