We use Nutanix Acropolis AOS for hyper-converged purposes. We install servers on this Nutanix Acropolis AOS.
System Administrator at a university with 1,001-5,000 employees
Useful storage, beneficial administration tools, and overall simple
Pros and Cons
- "The most valuable features of Nutanix Acropolis AOS are storage and hyper-converged. The solution is easy to use and the administration is very good."
- "In the next release of this solution, they could improve by being more competitive with VMware. I would like all third-party solutions to work well with Nutanix Acropolis AOS."
What is our primary use case?
What is most valuable?
The most valuable features of Nutanix Acropolis AOS are storage and hyper-converged. The solution is easy to use and the administration is very good.
What needs improvement?
In the next release of this solution, they could improve by being more competitive with VMware. I would like all third-party solutions to work well with Nutanix Acropolis AOS.
For how long have I used the solution?
I have been using Nutanix Acropolis AOS for approximately one and a half years.
Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
January 2026
Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the stability of the solution?
Nutanix Acropolis AOS is a reliable solution, it has not ever failed us.
What do I think about the scalability of the solution?
Nutanix Acropolis AOS is a scalable solution.
We have 5,000 people using the solution in the university where it is installed. They connect to the website which is connected to the Nutanix Acropolis AOS servers.
How are customer service and support?
The technical support agents are very professional.
Which solution did I use previously and why did I switch?
We were using VMware previously. However, we moved all of our guests to Nutanix Acropolis AOS
How was the initial setup?
Nutanix Acropolis AOS initial installation was simple.
What about the implementation team?
The company that installed Nutanix Acropolis AOS for us did it in a few hours, which included the storage and all of the HCI. Our experience with the installation was excellent.
What other advice do I have?
I would advise others this solution is simple to use, it is good.
I rate Nutanix Acropolis AOS a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Specialist at a computer software company with 10,001+ employees
Simple operating system which offers easy installation, a helpful technical support team, and a support portal for quicker issue resolution
Pros and Cons
- "What's best about Nutanix Acropolis AOS is its simplicity. It's simple to install and simple to understand. The technical support and support portal for this product are both very good and very helpful."
- "As Nutanix Acropolis AOS is on the expensive side, one of its areas for improvement is the price. It would also be better if it can be integrated with other cloud providers, because currently, it's only for private cloud deployment."
What is most valuable?
What I like best about Nutanix Acropolis AOS is its simplicity. It's simple to install and simple to understand.
What needs improvement?
As Nutanix Acropolis AOS is on the expensive side, one of its areas for improvement is the price.
An additional feature I'd like to see in this product in the next release is for it to have integration with other cloud providers, e.g. Amazon, Azure, etc. Currently, it's only for private cloud, so it would be better if we can benefit from integrating Nutanix Acropolis AOS with other cloud providers.
For how long have I used the solution?
I've been working with Nutanix Acropolis AOS for two years.
What do I think about the stability of the solution?
Nutanix Acropolis AOS is stable, because we used it in a production environment. We didn't choose a test solution, e.g. we installed it in a stable environment.
How are customer service and support?
The technical support for this product is very good. We launched a lot of cases with their support team and we received a lot of help from them. They also have a support portal that contains a lot of articles that help you resolve the issues more quickly.
How was the initial setup?
The implementation process was easy for this product.
What's my experience with pricing, setup cost, and licensing?
Pricing for Nutanix Acropolis AOS is higher. It's expensive. This is also one of the reasons why we were looking into other options.
Which other solutions did I evaluate?
I evaluated VMware and Dell solutions.
What other advice do I have?
I have experience with Nutanix Acropolis AOS, and I have a lot of certification in Nutanix products. I'm a consultant. My customers are enterprise companies. I have a lab where I test the infrastructure before presenting it to a customer.
Nutanix Acropolis AOS is my first hyperconverged solution. The client told our team to search for other solutions, so I did a comparison among three solutions: one from VMware, one from Nutanix, and one from Dell.
My advice to others who may want to use this product is to learn first from the Nutanix University. Nutanix has a great website you can use to be familiar with the basics of the product, then you can do the certification.
I'm giving an eight out of ten rating for Nutanix Acropolis AOS.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
January 2026
Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,515 professionals have used our research since 2012.
Senior Expert Solution Architect at a comms service provider with 10,001+ employees
Flexible, scalable, and stable operating system; technical support was skilled and showed initiative
Pros and Cons
- "The flexibility of this system is very good. It's also faster than others, and has skilled technical support who showed more initiative than a competitor, e.g. VMware."
- "The look and feel of the web GUI of this system needs improvement, when compared to other systems. Its hardware integration also needs improvement."
What is our primary use case?
Our usage of Nutanix Acropolis AOS focuses on normal workloads for OSS-related applications of our operations support systems, e.g. customer facing systems, DNS, DHCP, and DPEs. The word we mention to our customers that describes this technology is OSS (Open source software). This is not 5G.
What is most valuable?
One of the good features of Nutanix Acropolis AOS is the Prism Central. It's a well-designed system. It's a central installation and management tool for more than one cluster. If you have several clusters crossing Europe, you'll have a very fancy, smart, and tiny tool to orchestrate this.
Another feature I find valuable in Nutanix Acropolis AOS is technical, e.g. the rebuild time from the resynchronization between the clusters is fast. If you have an outage caused by a disk failure or a server failure, the system works well and is very fast, because the technology of Nutanix Acropolis AOS is even better than other systems. The system works faster than others.
Whether this system is worth the money will really depend on your goal, on what you want to achieve. The flexibility of Nutanix is very, very good. You have the freedom to use any kind of major vendor, to use it for a hyperconverged installation.
You have the Acropolis hypervisor based on KVM, e.g. the Kubernetes virtual machine. You can also use OpenStack. The system also supports VMware and Microsoft Azure. It also has integration with a hybrid cloud, e.g. AWS. There's also a good integration between the system and Google GCP Cloud. Nutanix Acropolis AOS has finesse. It's very, very good.
What needs improvement?
The look and feel of the web GUI of Nutanix Acropolis AOS needs improvement, when compared to other systems, e.g. VMware Orchestrator. For example, finding important features of the system should be easier. The features should be made more visible and easier to find, rather than having to figure them out and reconfigure them.
Another area from improvement for the system is hardware integration. I had some issues with the integration with the hardware vendor, in particular, Dell. The integration was really tricky, but the reason could be between the two vendors: Nutanix and Dell, because they have different life cycles for the deployment. The integration issue could be because of the hardware, firmware of Dell, and Dell had a different life cycle for the renewal of an update of the firmware, for the servers like Nutanix. We also had some issues with some Dell-related drivers, and that consumed a lot of time.
A one-touch system for integration could be an improvement. Having a one-touch update is also a very good idea. For example, you'll just need to push the button for the system to be updated automatically, e.g. for updating the firmware, hardware, disk, etc.
Nutanix Acropolis AOS which was integrated with Dell was not running well. What was running well was less than 50%, and the other updates have failed because of issues between the firmware, the server, and the system. This is why hardware integration with this system needs improvement.
For how long have I used the solution?
I started using Nutanix Acropolis AOS in 2017, so the total number of years I've been using it is five.
What do I think about the stability of the solution?
I find Nutanix Acropolis AOS stable. In the beginning, we had some issues with its stability, but now, stability for it is good.
What do I think about the scalability of the solution?
The system is very scalable. It's similar to vSAN, but vSAN is a well-known, major vendor for virtualization, while Nutanix Acropolis AOS is better in terms of technical features.
How are customer service and support?
Technical support for Nutanix Acropolis AOS was very good. Their engineers have very good skills, e.g. in every case, they will try to solve an issue.
Technical support from Nutanix was better than VMware technical support. VMware was also very good, but the Nutanix support team had more initiative. Nutanix takes more care of the open tickets. I'm giving them a thumbs up as they're good.
What about the implementation team?
I was involved in the deployment process for Nutanix Acropolis AOS. The system is working okay. It's good. The deployment the first time was a bit tricky, but we had good support from our vendor. I was able to run the installation by myself, with some support. You have to do some preparation for the installation to be good.
What's my experience with pricing, setup cost, and licensing?
You have two Nutanix Acropolis AOS license models. One model is coupled with the hardware appliance, e.g. it's the appliance approach, depending on the vendor: HP, Dell, and Supermicro carry these appliance permit licenses. The other model is the software only model.
We had the first model that was coupled with the hardware from a vendor. For Nutanix Acropolis AOS itself, the pricing was okay, especially because of its features and how you can use it for a lot of hypervisor technologies. The cost, however, when coupled with the hardware vendor was high.
On our project, the renewal was from the hardware vendor and it was expensive. The software was okay, e.g. it had normal pricing.
You can choose to pay the license yearly, or you can pay every three years, or every five years. It depends on how deep your pocket is.
Which other solutions did I evaluate?
I evaluated VMware vSAN.
What other advice do I have?
Nutanix Acropolis AOS is deployed on hardware, without a layer in between. It's server hardware installed.
Nutanix Acropolis AOS was good, e.g. from its performance running faster than VMware ESXi on a vSAN, so I'm rating it an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Development Manager at a tech services company with 501-1,000 employees
The technology is the most valuable feature
Pros and Cons
- "The technology of Nutanix Acropolis AOS is the most valuable feature. You don't need multiple screens to manage."
- "Nutanix Acropolis AOS is new technology in a competitive market. Pricing is too high for a new product and requires better discounts to be able to compete with IBM, Dell EMC, and HP."
What is our primary use case?
Our company is a partner with Nutranix. We propose solutions like Nutanix Acropolis AOS to our customers.
We replace and patch HP servers at one of the biggest telecom providers in Sri Lanka.
What is most valuable?
The technology of Nutanix Acropolis AOS is the most valuable feature. You don't need multiple screens to manage.
This solution is better than its competitors.
What needs improvement?
Nutanix Acropolis AOS is new technology in a competitive market. Pricing is too high for a new product and requires better discounts to be able to compete with IBM, Dell EMC, and HP.
What do I think about the stability of the solution?
Nutanix is a stable product.
How are customer service and support?
Customer support at Nutanix is good, we have no complaints.
How was the initial setup?
The initial setup of Nutanix Acropolis AOS is quite easy it takes about three days.
What about the implementation team?
We used local people that were trained by Nutanix. Once deployed it takes two or three people to maintain the solution.
What's my experience with pricing, setup cost, and licensing?
VMware licenses are quite expensive. Customers are getting cost benefits while using Nutanix. The licenses are billed annually.
Which other solutions did I evaluate?
We also work with SimpliVity and VMware.
What other advice do I have?
If you are looking for flexibility, space-saving, power-saving, and the best ROI, this is the solution to use.
The solution is new in our market so there are no local representatives here.
Because this is a new product it is not yet certified with a lot of ERP vendors in this region.
I would rate this product an 8 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a transportation company with 51-200 employees
Serious reliability and stability across the entire system makes for ROI
Pros and Cons
- "One major thing that comes up again and again is stability. Our downtime is literally based on hardware upgrades that need to be done. Acropolis is very, very user friendly. You don't have to physically have a super IT guy to manage the system. You can actually give it to a younger guy to manage and there won't be problems. And if he makes a mistake, it's very, very easy to fall back and sort out the mistake."
- "In terms of what I would like to see improved, I would say the life cycle management. I don't know if it is because they changed to an LCM from the previous way of upgrading the hardware or software but sometimes it feels that it needs a wizard that says, "Check this, check this," telling you your options. The only thing that's a bit frustrating for me is the life cycle management interface. That's the only thing on the entire system that frustrates me."
What is our primary use case?
One of the components that we like about using Nutanix Acropolis AOS is its ability to interact with hardware. You don't have to go into different systems, all your locked files and everything for the hardware is directly available.
Our use cases are for data storage. We use the total Nutanix system in connection with Inuvika. We are busy phasing out all our work stations, where we basically go back to the principle of old bank terminals. When you boot up, you're going into the Inuvika environment, which runs five physical servers on the Nutanix. The accessibility of the performance and upgradeability of the system increase about five-fold where you don't have to upgrade workstation performance, you only add an additional Nutanix server node if you want to increase your performance on your users' workstations. An important feature for me that comes with a hypervisor, as well as the AOS in combination with everything, is the backup redundancy, as well as the encryption component on the server that we use quite extensively. Since we've installed Nutanix our downtime was about 40 minutes to an hour, and that was just to do a memory upgrade on the system.
How has it helped my organization?
In terms of how Nutanix Acropolis AOS has improved our organization, for starters, the one major thing that comes up again and again is stability. Our downtime is literally based on hardware upgrades that need to be done. Acropolis is very, very user friendly.
You don't have to physically have a super IT guy to manage the system. You can actually give it to a younger guy to manage and there won't be problems. And if he makes a mistake, it's very, very easy to fall back and sort out the mistake.
What is most valuable?
The features that I have found most valuable depend on the scenario. The nice thing with the Acropolis design is that in a specific situation where you've got either the problem or you need to adapt quickly in connection with the setup in the environment, they really work through everything.
The total solution is valuable, you can't split it up. The nice thing with the AOS, as well as basically the entire Nutanix system is that you are not time bound to increase your entire node or service setup. You can add additional nodes as time goes past. It's not like VMware, for example, where it looks like you've got a time period where you have to finish your entire setup, otherwise the upgrades and the newer hardware and that kind of stuff become a problem. Nutanix is very, very backwards compatible, as well as forwards compatible.
What needs improvement?
In terms of what I would like to see improved, I would say the life cycle management. I don't know if it is because they changed to an LCM from the previous way of upgrading the hardware or software but sometimes it feels that it needs a wizard that says, "Check this, check this," telling you your options. The only thing that's a bit frustrating for me is the life cycle management interface. That's the only thing on the entire system that frustrates me. I'm very, very happy with the other stuff.
For how long have I used the solution?
We've been using Nutanix Acropolis AOS for roughly four years now.
We are currently using the full setup of the system and it's very stable.
We are using the latest version. We update our system on the LTX every time a long sported version comes out and it's very stable.
We are running on-premise. We're running roughly 40 servers on it, which is a combination from Linux, our PBX system, Windows Operating Systems and additional data software that we've built on our own distro's on the system itself.
What do I think about the stability of the solution?
Nutanix Acropolis AOS is very stable.
Since we started it up, the only time that we had any problems on it or downtime, if I can put it that way, was literally to upgrade the memory. That's it.
In the last three years since it's been running, it was peace of mind. We didn't have any problems and even with Nutanix overseas, we had a faulty memory module and the system worked perfectly, and they sent us a new memory module. We sent the old memory module back and that process with Nutanix support was magnificent, zero frustrations.
What do I think about the scalability of the solution?
It is very scalable. We see the scalability in two places. Point number one for scalability, if we need additional hardware by installing an additional node, it's not painful at all. You just put in the node, you tell your Acropolis to find it, integrate it with the system, and everything operates seamlessly. It automatically balances all your virtual machines between all your nodes that you've got at that stage.
Additionally, I used it in our environment a lot as an additional backup for our remote sites. Where we basically have two Nutanix nodes on each remote site and because data in South Africa is very expensive we don't have a lot of bandwidth between our sites. So during the evenings, I replicate everything to our primary server setup that we've got and it works perfectly, no problems.
We have 6,000 units or servers. We are running currently from high performance users right through to just Word and Excel people. We are in the area of 250 users that are running on the system.
Nutanix is at the core of our business. So if the Nutanix falls over, our entire company will go offline.
At this stage it is not necessary to increase usage, but they're talking about opening additional branches, then we will be looking at another two or three nodes within the next two years.
How are customer service and support?
Technical support is excellent.
I'm thinking about the two situations that we had. One was the memory problem that we had, and this guy from America explained in detail everything that he did. How the testing principles worked, how the process operated and he put us in connection with all the correct people. The entire process in that case was extremely streamlined and extremely user friendly. Then our second scenario that we had was in connection with upgrade faults that I made, and they explained what happened and how to fix the problem. So yeah, they are excellent.
How was the initial setup?
The initial setup is straightforward.
In South Africa, we've got this saying for the test principle, keep it straight and simple. That is the principle that I followed with it.
Our deployment took us longer to get all the cabinets prepared for the servers or for the nodes than it actually took to set up the entire Nutanix system. I think it took us about half an hour to 45 minutes since we started, and we started installing our first VM on the system.
In the setup, there are literally two people responsible.
I am the IT manager and we've got my 2IC, and we're the only two that work with the servers on all six primary sites.
What about the implementation team?
We did it through Pinnacle Micro and the guy helped us extremely well and was extremely knowledgeable about the Nutanix product and the systems around it. They were extremely knowledgeable in the Nutanix environment and with the processes and risks that need to be assessed. It was an excellent experience and not only the fact that they actually came out and talked to us, it wasn't all over the telephone.
What was our ROI?
We were running a stand-alone service originally. So we saved a lot of money on hardware upgrades that we needed to do. We saved a lot of money on energy consumption. As you know, power or electricity in South Africa is getting extremely expensive. We are now running at about 20% of our original power consumption and that also includes cooling the server room, reduction on security (physical security not cyber security). So all those components played a major role in ROI. Except for our hardware upgrades and that kind of stuff, we've saved about 200,000 Rand.
What's my experience with pricing, setup cost, and licensing?
Our license is Rand based. I can't remember because we bought the license with other software as well. We did the licensing and it includes the support and everything over a five year basis.
Which other solutions did I evaluate?
We previously looked at VMware to build our hyperconverged environment. We started looking at costing and lifetime of products and it was quite shocking from my point of view. Because I feel a server must at least have the ability to run for five to seven years and then have scalability. And the thing with VMware is you've got quite a short shelf life on the setup. Meaning, you've got five years and if your system is not fully built, you start from scratch.
VMware versus Nutanix - number one, the cost is much lower with Nutanix. The hardware needed for operating the system is much cheaper and that played a major role in the choice that we made between Nutanix and VMware. The other major thing is the support that we got from the Pinnacle Micro guys. Actually, that's one of the major points why we made the choice for Nutanix. They were very, very intuitive with your company, they knew what we needed, what possibilities to look at, what risks to assess, that kind of stuff.
Before choosing Nutanix I also played with VMware's ESXi open source setup. I also played with Nutanix's open source setup. When we setup Nutanix, it was a lot more intuitive and a lot more user friendly, versus the setup from VMware, which is not bad either. I'm not saying it's a bad product, don't get me wrong. It's just different.
What other advice do I have?
The biggest lesson I learned from using Nutanix Acropolis AOS was that at the stage when we looked at it, Nutanix was still relatively young - so don't underestimate the underdog.
My advice to anyone considering Nutanix Acropolis AOS is that you won't go wrong. It's an easy, maintainable system, it's user friendly. They designed quite an excellent product and with the support and the knowledge from the guys, you're not going to have problems in setting up a system like Nutanix.
On a scale of one to ten, I would put Nutanix Acropolis AOS in the area of eight to nine.
It is so high because for starters, I have not really had problems with Nutanix at all in the greater picture. We've had one or two incidents, which were mostly from our side, except for the memory situation, which was hardware related and not software related. They were always before the schedule on turnaround time for repairs and getting everything sorted out and repaired and up and running. I know a big thing is that local suppliers play a big role in support of hardware and so forth, but we didn't have any problems right through the bank.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Manager Corporate IT at a financial services firm with 10,001+ employees
Feature rich solution with good cost-benefit
Pros and Cons
- "The features that I have found most valuable include its HA facility, viability, robustness, flexibility, it's time to go live is very short, and it has a friendly user interface."
- "As far as what could be improved, they have some built-in backup functions already, but any built-in isolation features like vision security features and free LAN features become a security concern."
What is our primary use case?
It is used for local file management.
How has it helped my organization?
Right now there is no downtime as such because it's in high HA mode. I can add different types of VM servers on the fly so it helps to rebuild or launch any application within a short period of time.
What is most valuable?
The features that I have found most valuable include its HA facility, viability, robustness, flexibility, it's time to go live is very short, and it has a friendly user interface.
What needs improvement?
As far as what could be improved, they have some built-in backup functions already, but any built-in isolation features like vision security features and free LAN features become a security concern.
Also a few more backup options and IT security functions to isolate different VMs would be good. Better features would include more on the security side, meaning drill down on the VMs. Also, more on the reporting side for more exclusive reports.
For how long have I used the solution?
I have been using Nutanix Acropolis AOS for almost four years.
What do I think about the stability of the solution?
Nutanix Acropolis AOS is a very stable.
What do I think about the scalability of the solution?
Its scalability is very good. We can scale up to our limitations.
Our entire organization uses this solution. I can't give the exact number, but almost all the people are using it.
Deployment and maintenance hardly require only one technical person, who understands networking and the system. One or two people are enough for implementation.
We do have plans to increase the usage. It is a very comfortable and usable solution.
How are customer service and support?
The technical support is very good. The support and response is good from the technical team.
How was the initial setup?
The initial setup is easy. Not complex.
The deployment was within four-five days. Our deployment strategy was that it is the right move from physical to virtual.
What was our ROI?
The ROI is very good. We'll see an ROI in two-three years only.
What's my experience with pricing, setup cost, and licensing?
The license is almost three to four lakhs per month, I think.
There are some additional operating system licenses. It depends because we are not using a Microsoft license. We are using a Linux based one, so that determines the license cost.
Which other solutions did I evaluate?
I evaluated some other VMware options, but cost-wise, Nutanix Acropolis AOS was the best deal.
What other advice do I have?
My advice to anyone considering it is to go with the latest solution and latest software and that you can go with any hardware. There are different vendors now, they know all this stuff, but go with the best, most updated solution.
Its uptime is good, its flexibility and scalability are very good.
On a scale of one to ten, I would give Nutanix Acropolis AOS an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Stable and scalable solution for an HCI platform
Pros and Cons
- "One of the most valuable features is how well this solution performs. It's stable, aside from some patch issues, but it's great from a virtualization and scalability perspective."
- "The patch updates of Nutanix Acropolis could be improved. I'm work on the corporate side, but I get feedback from our IT team that patch updates and other updates are taking a significantly longer time. This definitely needs to be resolved. We are in discussion with Nutanix regarding certain configuration issues we are having, so maybe something can be changed to ease these patch updates."
What is our primary use case?
Our primary use case is for moving to HCI architecture. We have plenty of applications which are mainly homegrown in a LAMP environment. We were looking into restructuring our DC and DR environment and moving from the Spark architecture to an Intel-based platform. We started with a sort of POC for some of those applications in the LAMP environment and moved them to HCI architecture, where they have been running for almost two years now. Now we want to move the rest of the applications into similar architecture so it can be auto-scaled. Since we are from a UPT industry, there are certain state-based and country-based regulations that limit our ability to move our data to the cloud. This is why we want an on-premises solution like Nutanix. Right now, Nutanix handles our virtualization and we use Dell for our servers.
How has it helped my organization?
This solution has helped my company move to HCI architecture.
What is most valuable?
One of the most valuable features is how well this solution performs. It's stable, aside from some patch issues, but it's great from a virtualization and scalability perspective.
What needs improvement?
The patch updates of Nutanix Acropolis could be improved. I'm work on the corporate side, but I get feedback from our IT team that patch updates and other updates are taking a significantly longer time. This definitely needs to be resolved. We are in discussion with Nutanix regarding certain configuration issues we are having, so maybe something can be changed to ease these patch updates.
For how long have I used the solution?
We have been using Nutanix Acropolis for almost one and a half years.
What do I think about the stability of the solution?
This solution is stable, which is one of the reasons why we are looking to move our entire set of applications into this architecture. There are a couple of issues in terms of patch updates, but overall, the performance is good. Our IT deployment and infrastructure management team is comprised of five or six people, one manager and mostly engineers.
What do I think about the scalability of the solution?
Since this solution is an HCI platform, it automatically scales. The only problem we are running into is that there is a significant amount of software licensing involved. There are approximately 500 to 1,000 people using this solution because one of our key CRM applications is running on it.
How are customer service and support?
Technical support is quite good. They are proactive and take initiative when it comes to resolving issues. In India, things like these are handled through local channel partners, so I believe that Nutanix support works hand-in-hand with the local channel partner to resolve our day-to-day issues.
How was the initial setup?
Installation is pretty straightforward. It was initially done by the vendor, but now we are adding more code and our in-house team handles those installations.
What about the implementation team?
We initially implemented through a vendor team.
What's my experience with pricing, setup cost, and licensing?
Our Nutanix license is for five years. There is a support arrangement there, but that aspect is more or less taken care of during the initial installation.
With HCI architecture, whenever we do any kind of auto scaling or scaling of servers and resources, there is a significant amount of software licensing involved. This is getting a bit problematic for us, so we are looking into some sort of private cloud appliance of Oracle PCA architecture. A lot of applications that we have—ERP as well as custom developed software—have Oracle as the back end. This means that, for HCI, the number of server codes we are using increases each time we add new applications. Oracle licenses are based on code, so the scaling we do significantly impacts our overall TCO.
What other advice do I have?
I rate this solution an eight out of ten. I recommend this solution to others, however, if you have Oracle Database or Oracle licensing in general, then you need to think about how many licenses will be required—based on that, your overall TCO may increase significantly. Otherwise, in terms of virtualization, scaling, etc., everything is fine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Integration Manager at a manufacturing company with 501-1,000 employees
I can update the system with one click
Pros and Cons
- "One of the most valuable features is the One-Click Upgrade. When I need to update the system, I do it with one click. This product is amazing because everything is easy to manage, from network management to snapshots."
- "Nutanix needs to improve network features like Passthrough – SR-IOV. It could be improved by supporting SR-IOV, if they had that support, I would not have needed to implement the VMWare vSAN."
What is our primary use case?
My primary use case is to deliver cloud services. This is for our cloud infrastructure. Nutanix is deployed on-premises, but I have six locations that I manage remotely, so it's like they're cloud-based.
How has it helped my organization?
Nutanix has improved my company because it's 100% stable and the simplicity of management is amazing. It's my favorite product. We set it up here in Israel, then remote technicians in Africa just plug in the cables, start it up, and everything is running.
What is most valuable?
One of the most valuable features is the One-Click Upgrade. When I need to update the system, I do it with one click. This product is amazing because everything is easy to manage, from network management to snapshots.
What needs improvement?
Nutanix needs to improve network features like Passthrough – SR-IOV. It could be improved by supporting SR-IOV, if they had that support, I would not have needed to implement the VMWare vSAN.
SR-IOV give the ability for a VM to use the physical NIC as its own NIC with all the network featuers on that NIC.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
This solution is very stable. I'm 100% satisfied with the stability.
For maintenance, one person is enough. If you're looking at an IT environment, the same person who does the Active Directory can manage Nutanix as well. You don't need to hire a person who specializes in Nutanix.
What do I think about the scalability of the solution?
The scalability of this solution is linear. We have already done two or three scales in two of our locations. We just send two nodes to each location, they connect it, we run Auto-discover, and boom, it's configured.
At my company, there are many people using our cloud products running on Nutanix. In Ghana there are more than 10,000 users; in Uganda, it's around 30,000 people; in Israel, it's about 200 people; but in London, there are around 20 million people using it. Because we provide cloud services to mobile network operators, each mobile network operator has millions of users and to manage the traffic, we use Nutanix.
Currently, we have five clusters, twenty-four nodes, and we have plans to increase next year.
How are customer service and support?
I have a direct phone number that I call and someone immediately answers—you can't get better support than this. I've never needed real support, only clarification on how to use it better. For example, we wanted to do an upgrade and we were on an old version in one of the clusters, so we contacted them for guidance. There were a few steps on the upgrade, so we asked to make sure we were doing it correctly. We got an immediate answer, ran the upgrade, and everything was okay. Their support is great.
How was the initial setup?
The initial setup is very simple. You turn on the servers, enter the IP configuration, and that's it. You're good to go. The whole deployment—fixing the cables, mounting the equipment under the rack, setting up the cluster—is simple and once the equipment is plugged in, it's up in 15 minutes.
What about the implementation team?
I implemented through an in-house team. I didn't need any external support. For deployment, I did it all by myself five years ago, but today there are two people to manage the full IT. These two people also run Nutanix.
What was our ROI?
I'm a telecom, so I don't see a direct ROI on the IT. I use Nutanix to run a product that brings me money, so the return on investment takes a few months. For example, I have to buy a server (VMware), pay out, I run some virtual machines to run the product, and from that income I calculate ROI. It's not regular IT, so you can't compare it with other scenarios.
What's my experience with pricing, setup cost, and licensing?
I purchase a license for this product every five years. At the beginning of our work, we purchased the Ultimate edition that included everything. Over the years, they developed some features that require licenses, like Nutanix Flow. But we keep purchasing our five-year license with all the features included.
Which other solutions did I evaluate?
I use VMware vSAN as well. I outsourced a team of five to help me configure the servers. I'm not sure if it's better or not because we just started the new cluster of VMware vSAN, but I needed to pay for their knowledge. One product that we are implementing requires the use of VMware. That one product is the reason why we implemented VMware.
What other advice do I have?
I would rate Nutanix Acropolis a ten out of ten. It's an amazing product. If you are looking into implementing Nutanix, I recommend going to their website (my.nutanix.com) and enjoying the information there.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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