Nutanix Cloud Infrastructure (NCI) Reviews

We deployed Nutanix Acropolis for a school system in a recent use case. One of our clients uses Nutanix for three campus sites. They've implemented multi-site replication, so there is protection on the data center end. Another client is a hospital that uses Nutanix HCI for its medical systems, like PACS imaging servers. We also have clients in financial services and banking.

In addition to the hyper-converged infrastructure, most of our clients are pleased with Acropolis' built-in replication in terms of the DR setup. Our clients also like Prism Central's advanced management and analytics, and many find Nutanix Flow and playbooks incredibly useful.

Nutanix could streamline Acropolis' advanced management to keep pace with its competitors. For example, in VMware vSphere ESXi Hypervisor, you can directly put a host into maintenance mode via the GUI. However, it takes several steps to do this with Nutanix Acropolis, and you need to use the command-line interface for most of the steps.

We also faced another challenge in version 5.15. It wasn't easy to upgrade the firmware. You need to set permissions in your cluster to download it from the Nutanix repository and do it offline. After that, you need to create a dark-site web server and put all the repositories or installers to update there. However, I think they enabled upload mode in the new release, so you can download the firmware directly from the website and manually upload it. I haven't tried it yet, but that should be available in the latest version, according to the press release. 

I also think Nutanix Flow has some room for improvement. It currently only protects east-west traffic — like a mini firewall. You should be able to set a security policy that will let you disallow some ports and subnets. That's the only feature that Nutanix Flow lacks right now. Competing products like VMware NSX and Sangfor are more robust in security at the networking level. I think that's the crucial part, given the security concerns we face. It's not only on Layer 2 but down to Layer 3 and the routing aspects of networking.

We're a Nutanix partner in the Philippines, and we've been working with Acropolis for around five years. We started in 2017.

In terms of stability and performance, Acropolis is excellent. We've never gotten any negative feedback from our users. 

We've deployed Acropolis for clients of all sizes, but most are small or medium-sized businesses. Some are on the enterprise level. We have some major banks or financial service clients who also acquire Nutanix. 

We offer different levels of support to our clients. When they experience a problem, they go directly to us. If we can answer the question, it's all good. However, we sometimes face a hardware or software issue, so we need to open a case with Nutanix or the hardware vendor.

Nutanix support is excellent. Their support engineers are well trained. But the resolution speed often comes down to the communication between Nutanix and their OEM partner. For example, if Nutanix support finds a problem with the hardware, they need to report it to the OEM vendor, so that can take time. But in terms of experience and skills, the Nutanix support specialists are outstanding.

Deploying Acropolis is straightforward. I can implement it by myself in one day. 
After installation, we do some preventative maintenance, like checking the hardware and upgrading the firmware and software for the hypervisor as well as the OEM hardware, whether it's Dell, Supermicro, or Lenovo.

Acropolis is priced similarly to competing solutions. In my experience, as long as we have properly sized workloads on the Nutanix cluster, Nutanix's price can even be lower than other HCI brands. Some of the features are licensed separately from Nutanix Acropolis AOS. For example, Flow has a separate license. Nutanix Files and Objects are licensed per terabyte.

If you are thinking about implementing Acropolis, my advice would be to properly size your workload and forecast performance utilization so your sizing will be accurate and you can predict the cost.

I rate Nutanix Acropolis AOS nine out of 10. 

I primarily use Nutanix Acropolis for anything that I can't engineer in the environment, such as redundancy between the database servers and the clustering. 

This solution is deployed on-premises. 

Some of the most valuable features of Nutanix Acropolis are that it's free from Nutanix and it's very stable. 

The one note of improvement I have for Nutanix is that the installation should be easier. 

I have been using this solution for five or six years. 

This solution is very stable. 

This solution is scalable. 

In our organization, there are around 1,400 users of this solution. 

Nutanix technical support is good. Whenever I contact Nutanix, they reply to me and solve my issue. I think that Nutanix support is better than the support of other companies—with a previous VMware solution, we were using it for three or four years, but when a problem came up, it took their support three months to resolve the issue. After that, we switched to Nutanix. 

Nutanix is the third virtualization solution that I have used. We previously used a VMware solution. In comparison, Nutanix support is much better, but the installation process for VMware was easier. 

The installation for Nutanix was not easy. We needed to do many interactive things in order to install it, and there were many controllers. You will need a technical engineer to help with installation. Installation takes about two days, maybe three days, maximum. 

We implemented this solution through an in-house team. 

We just have a support license for Nutanix. 

I rate Nutanix Acropolis a ten out of ten, and I would recommend Nutanix products to others. 

I use Nutanix Acropolis AOS to host all of our electronic services in the university, such as e-services, e-learning system, registration system, library system, finance system, HR system, and clinics.

Nutanix Acropolis AOS has helped our organization run a lot better by allowing us to manage everything from one single location.

The best feature of Nutanix Acropolis AOS is the central management of all of our resources. Additionally, it is easy to use

The solution has been more than enough at the moment to manage all of my services.

I have used Nutanix Acropolis AOS within the past 12 months.

The solution is very stable at the moment.

Nutanix Acropolis AOS is highly scalable. This is the most important factor that we went to this technology.

Every cloud distributer went to hyper-converged because of the scalability.

All of our users have migrated to the new cloud, which is the new hosted at the university. We have approximately 2,000 students, 300 administrators employees, and 150 faculty members. The total is approximately 2,500 users using this solution. The university is still expanding, it is a young institute and we plan to increase usage of the solution.

We are still new at using this technology, and till the moment, we did not have any problems. I think you cannot tell if there are any issues with the product for a couple of years. When we start to upgrade our framework, upgrade the main OS, we will see if then we might have issues. At this point as an administrator, everything has been stable, we do not need any support.

We were using Citrix for our servers previously. However, it is hard to compare to Citrix because it is a different technology.

When comparing Nutanix Acropolis AOS installation to the traditional solution, you have to bring the servers, deploy the operating system, and then attach them to SAN storage. This newer solution was much easier than the old technique that we used, the installation is very straightforward.

Once you start it up from out of the box you can start creating virtual machines and migrate your servers. It is very straightforward. The virtual concept is simple, you create the virtual machines and book the resources.

The one disadvantage is relative, financially Nutanix Acropolis AOS is a little bit more expensive than the old solution.

Nutanix owns the hosting, servers, and licenses. You purchase the whole product as a bundle,  and you can have support for it.

We did our homework and we did study the technology in Nutanix Acropolis AOS before choosing it.

We have contacted more than one partner regarding the hyper-converged system. They sent us their solution from HP, for instance, they have their own hyper-converged system. They are using the DL Series DL380 and I went back to Gartner reports and other review sites, and then compared the specs to others. There is a hyper-converged solution from Dell but I think the leader in this technology right now is Nutanix. It is important to do a proof of concept.

The Patriarchate that owns the university is also in charge of multiple educational institutions. What we are thinking is to migrate all our services, to have our own private cloud, instead of being hosted separately into multiple hosts in our university. That's why we are planning to increase our nodes and to move all of the nodes, and all of the e-services related to our institute, inside our campus.

My advice to others is this solution is great and I highly recommend it. It's much better than the other technology or the deployed traditional solutions.

I rate Nutanix Acropolis AOS a ten out of ten.

One of the most beneficial features that a customer would get from this solution is simplicity and ease of use. Another major benefit is the simplified licensing, where you can buy based on your needs. The third benefit is definitely since it's a leader in its technology, people have the comfort of depending on that technology for their critical business models.

There are a few improvements needed to make the solution better. There are some limitations on the hard add side when you are planning to add more memory or CPU on a running machine already removing something. That's something that is still lax. 

The second thing is compatibility. Nutanix is compatible with third-party hardware, but it's still very limited, and it's not very flexible on that side. Give people the ability to reuse whatever investment they have down the hardware. The other HCI providers are a bit flexible on that side, so that's a negative side of Nutanix right now.

We have had a partnership with Nutanix for one year.

There is no limit to the scalability of the solution. With Nutanix, when it comes to expanding or scaling up your requirements, be it horizontally scaling up, or even if you have more services, maybe vertical scale-up, it's very, very simple.

The solution takes a few hours to deploy, and we finish it in a three node cluster, within four to five hours. That's maximum.

We deploy the solution to the customer, and we provide support after deployment.

In terms of the solution's licensing, it's quite comprehensive. You have a combination of picking and choosing what exactly you're looking at. Customers can reduce their costs and buy the licensing based on their needs, rather than just buying everything together.

It's about quality as well as commercially. The solution is not cheap. Compared to its competitive market, it is at a higher stake.

The solution is a high-end product. Depending on what you are using it for, it can be very simple. However, if you have a complex environment, you may need to subscribe to a consulting service.

Nutanix gives you good comfort to not only create a private cloud but also gives you the ability to manage the public cloud instances from a single console. Simplicity is very, very important, and I think Nutanix gives you that comfort when you do the right sizing and implementation.

It feels like plug and play like you're adding a mouse or a USB to a laptop. It's that simple.

I would rate the solution an eight out of ten.

We are using the hyperconverged Cloud software and I manage Nutanix. I was responsible for the planning, management and the architecture. It was then given to the structural team.

We updated the internet software so when we migrated the workload we could compare from previous examples.

To have internal stability, we needed to network the solution ourselves. Performance depends on the application. Performance could be the lack of IOPS, memory and CPU and configuration issues. 

We are not going to increase our usage of Nutanix Solutions. We are migrating to the Cloud because of the cost.

We have been using it for about one month.

Stability depends on the type of application you are running. If you are running complex applications you should run them one at a time.

We have a Nutanix vendor that provides maintenance. We escalate to support if it is beyond the control of our in-house support team.

Our company already had a license for Nutanix so we wanted to us Nutanix Acropolis Solutions before any licensing costs. 

It is not straightforward to install, you need to follow the installation steps. The installation took about one to two months to complete the entire process as it took workloads from our existing developer platform.

We have about 25 people managing the application deployment.

The maintenance software is straightforward because you do not need to do any configuration.

The installation was carried out by the vendor.

We did not require licenses because we already used Nutanix, so we only need to buy the software.

I recommend certain applications but not this solution. There are certain limitations due to the lack of storage. If you need high performance, heavy applications you need to consider hardware and storage.

I would rate this solution a 6 out of 10.

We are hosting many companies' IT. We provide IT services for our customers.

In terms of its version, I am not a system owner, so I don't know, but I guess we are regularly updating to the latest version.

Its low maintenance is a key feature. It is easy to install, upgrade, and scale by adding more blocks. 

Compute analysis is really easy. It takes hours instead of days.

The self-service side of the product needs to be improved. We should be able to add two-factor authentication and more security layers to it.

We would also like more tiering of the storage if that's possible.

The company has been using it for about two years.

Its stability and performance depend on what kind of hardware you put in the nodes. Its performance is average. It doesn't have high performance on the storage side, but it is good enough for mainstream users.

It is really scalable. It is too easy to scale. We have around three people who use it right now.

We didn't have any issues that we had to escalate to their technical support.

We are using Hyper-V with Storage Spaces Direct. I don't know if it can be called hyper-converged, but it is almost hyper-converged. VMware with vSAN is also hyper-converged, but we're using it without the NSX module, so it is not a software-defined network. It is semi hyper-converged for me. As compared to these two, Nutanix is easier to use and easier to manage. It is more complex to get VMware and Hyper-V up and running than Nutanix.

It was really straightforward. We were up and running in hours. It was really easy.

Its deployment was handled internally.

Its licensing model is easy, but the bad thing is that we need to pay for the whole capacity at once. With VMware vSAN, we only have to pay for the capacity that we are using, which is not the case with Nutanix. So, we have more overhead for the licensing cost with Nutanix.

I would advise talking to Nutanix to get the right hardware from the start and only buying certified hardware. You can use the Nutanix capacity planning information that exists to get the right sizing.

I would rate this solution an eight out of 10.

The features that I have found most valuable are the user-friendliness of that hypervisor. Also, people who are not agnostic about the hardware can go with Nutanix. It has a user-friendly dashboard and interface.

Pros, it's an OEM kind of a hypervisor. It can fit to any size. Pros are that any enterprise company can fit in with it, and that budgets are also not heavy on their pockets. So, these are the pros of Nutanix.

In terms of what can be improved, their local people in this region are not good, to be frank. They don't support any inquiry. They don't support anything we need, especially for projects. So either we need to bypass them or we need to get support from the other regions.

I would say that applies from the sales cycle to the support.

The sales cycles is a very closed group kind of thing. Cons, region-wise, sometimes it's a monopoly. And the pricing factor is there. Plus, they are not open and transparent.

Procurement can be an issue as well.

Plus I don't see any updates happening in this region in terms of what's cooking in the head offices. It should be updated and alerted to the partners. For example, recently Nutanix has done many things in its acquisitions. What new features are going to be added? Certainly partners and other people should have a right to know. And they may gain advantage, an edge, over the other products when they are pitching this.

As for what I would like to see in future releases, maybe the cloud things which were very recently added. What is the roadmap for the cloud and what are there exactly? These things are very new to Nutanix now. That should be more transparent. What is their good part, like Azure or AWS? I would like to know these things. They just need better documentation in general.

I began using Nutanix Acropolis AOS about five or six years ago.

Their stability depends on how agnostic they are. It depends on if I'm using super micro hardware or it depends on if I'm using HPE. So, it's stable. I don't think we are having any issues. It is mostly a stable product. The main issue with stability would be related to the hardware, not to the actual solution.

Scalability depends on the customer. If the customer is savvy they can just add maybe SSDs or something which the KC doesn't support, or something which is out of the box from the hardware which was procured previously. Then we would face issues in the scalability. Or maybe a limit to that addition which was purchased some time back.

We don't require support, as we have in house expertise.

The initial setup is straightforward. We have worked on many products, including VMware and others. It is not complex. I would even say the portal is not so complex.

I would say that it's a simple to use product. It fits all sizes and it is budget-friendly.

One thing to keep in mind is that only experts can use it. It has to be in the proper hands, instead of going to XYZ people just for some cost savings. So lift-and-shift and migrations might be tricky, because it is not like a VMware.

On a scale of one to ten, I would give Nutanix Acropolis AOS a nine.

We're a systems integration company. We do sell a lot of Nutanix, and we implement a lot of it including all different components. We love using the solution. 

It is a great use case for a hybrid cloud on on-premise workloads. However, there are few workloads where it is not a great fit. 

We've had customers that are mid-market, and they have one person for deploying, running, managing, reporting, updating, and upgrading. When you look at the total cost of ownership and you look at what it takes to run that environment, you're simplifying how you manage your environment, which reduces the number of people you need to look after your infrastructure. So, you can put those people into more productive areas.

Its most valuable feature is simplicity. It is so easy to use. Upgrades are easy. It is easy in terms of disaster recovery, failover, database provisioning, and reporting. Everything about it is just simple.

It was not a great fit for really large databases that required high-end or lots of compute. They might already have addressed this concern around very high-end databases that require high-end compute. In the past, it wasn't a great fit for them.

We have been using Nutanix since 2014.

It is very stable. Once it is set up, it just runs.

It is very scalable and easy to scale. We've implemented it in many different customers environments, both small and large. They love the fact that they can grow node by node. So, you add to your environment as you need more performance.

Their technical support is the best I've ever dealt with. I've dealt with all manufacturers over the years, and their technical support is fabulous.

I am not hands-on with other solutions, but I've worked with many different partners in the past, and I know that it is very easy to use. You save money with it by having the virtualization component. The AHV hypervisor is a huge cost saving. If you still want to run VMware in your environment, you can, and we have customers that do that, and they love it.

I'm an owner of the company, and I don't actually do the implementations, but you'd want a partner to help you set it up, or you need to be familiar with the environment. Once it is set up, it is very easy to use. We hear that over and over again from our customers.

In terms of maintenance, the great thing about it is that you can have one person, but it also depends on the size of the organization.

I would rate it a 10 out of 10.