We use Nutanix Acropolis AOS for many reasons, such as data protection, application, and file services. My customers are mainly in Israel and are mostly government.
IT administrator at a consultancy with 51-200 employees
Beneficial dashboard information, helpful support teams, and easy management
Pros and Cons
- "The dashboard of Nutanix Acropolis AOS allows for simple management. The dashboard has all the information online about what's going on at any given time."
- "Nutanix Acropolis AOS could improve by having an auto-update feature. At this time I have to update each system manually. However, I bought the standard license and I did not buy the maximum license they have available. There could be a certain license that does the updates automatically."
What is our primary use case?
How has it helped my organization?
This solution improves management and maintenance.
What is most valuable?
The dashboard of Nutanix Acropolis AOS allows for simple management. The dashboard has all the information online about what's going on at any given time.
What needs improvement?
Nutanix Acropolis AOS could improve by having an auto-update feature. At this time I have to update each system manually. However, I bought the standard license and I did not buy the maximum license they have available. There could be a certain license that does the updates automatically.
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January 2026
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For how long have I used the solution?
I have been using Nutanix Acropolis AOS for approximately two years.
What do I think about the stability of the solution?
I have found Nutanix Acropolis AOS to be very reliable and stable.
What do I think about the scalability of the solution?
The solution is scalable.
The people that I'm serving are approximately 23,000 people and I have 300 to 400 users that are using the servers and are connecting to my domain.
How are customer service and support?
The technical support is wonderful. They have helped me during deployment and are available when needed.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used VMware. I did not have a problem with VMware, but when I did research I found that Nutanix Acropolis AOS would be a better product for our needs.
How was the initial setup?
Nutanix Acropolis AOS is very easy to migrate. You can migrate from other storage into Nutanix with ease. I deployed VMware to Nutanix Acropolis AOS and I did not have a problem.
The deployment time can vary depending on how large the server is and what kind of storage is being used. The full process did not take long.
What about the implementation team?
We use the help of the Nutanix team for the implementation.
My operation is not very big and I only use one helper for the support of this solution.
What was our ROI?
We have experienced a good overall ROI with the use of Nutanix Acropolis AOS. I have approximately 400 users and I have 26 servers on Nutanix Acropolis AOS and I manage it myself. There are substantial cost savings.
What's my experience with pricing, setup cost, and licensing?
We have a three-year license for the use of this solution.
For small businesses, the Nutanix basic standard license is really good and I'm very satisfied with this solution.
Which other solutions did I evaluate?
We tested this solution against VMware and Nimbus.
What other advice do I have?
I would recommend this solution to others because of the great service and reliability. I have used VMware but I prefer Nutanix Acropolis AOS.
I rate Nutanix Acropolis AOS an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Administrator at a retailer with 501-1,000 employees
Easy to manage in an integrated environment using a single pane of glass
Pros and Cons
- "The most valuable feature is the integration of all parts in Prism Element, the browser-based management tool."
- "I would enjoy an advanced mode where experienced users can leverage their knowledge to do advanced things currently only allowed using the command line tools on the CVM."
What is our primary use case?
We replaced our three-tier-solution with Nutanix and kept our VMware ESXi licenses. These will be gone with the new cluster.
We use it for general virtualization, host our Windows fileserver virtually, and do VirtualDesktops with Citrix there.
We have two nodes equipped with one nVidia M10-GPU each to get 3D-acceleration to boost the CAE-Terminal servers. This means that VMs like AD-Domain controllers, Exchange-Servers, SQL-Servers, and various Application Servers are running side-by-side with our SAP-Systems leveraging the SAP ASE Database (no HANA, yet) virtually on vSphere 6.
How has it helped my organization?
We were content with the previous solution, which was NetApp Storage and Dell Blade-Servers for compute. We did not miss a thing besides the performance. Now, after three years in production, we would not go back to that solution.
Nutanix gives us fewer headaches with managing and other administrative operations. Having a single-vendor-solution is much more straightforward. We don't have to deal with VMware because it simply is not necessary, besides setting up new GPU-machines.
Creation of VMs can be done with Prism Element, the web management for each Nutanix Cluster. Nutanix also covers any problems we have with the ESXi software.
The integration with their own AHV hypervisor is awesome. Talk about invisible infrastructure.
What is most valuable?
The most valuable feature is the integration of all parts in Prism Element, the browser-based management tool. It gives you detailed information about the environment, helps you drill down on alerts, and keeps the solution up to date with LCM (Life Cycle Manager).
When using Nutanix AHV as a hypervisor, it is the management tool for that too. When you chose another hypervisor it just does basic tasks like VM creation, reconfiguration, and start/stop. It is just enough to keep everything in this "single-pane-of-glass" tool.
Going AHV is just easier. No additional management for VMs. Everything you need is done with Nutanix Prism Element or through an SSH connection.
We are beginning to leverage Powershell and their REST API to do things which integrates more tightly with our own process.
What needs improvement?
I would enjoy an advanced mode where experienced users can leverage their knowledge to do advanced things currently only allowed using the command line tools on the CVM.
While using the Shell is okay for such advanced things like take a disk image as a ground for a Calm blueprint it would be easier to get it done via GUI. Even more so if you just follow the directions of a colleague.
Currently, that kind of task is limited to the shell.
For how long have I used the solution?
We have been using Nutanix Acropolis AOS for over five years and are in the process of switching to a new cluster.
What do I think about the stability of the solution?
Unless you opt for the short-term support path (STS), stability is a given with LTS versions. You get not every feature available, immediately, but that is no concern for stable systems.
You cannot download older versions with known critical bugs. The Life Cycle Manager (LCM) supports you with checks to hint at known compatibility issues. I noticed the hint to update Nutanix Files in order to support the AOS upgrade I was planning. Directly in Prism Elements!
That is simply amazing. Of course, one would visit the "upgrade paths" and "software interoperability" pages in the support section of https://my.nutanix.com .
What do I think about the scalability of the solution?
Scalability is the true nature of HCI solutions like Nutanix AOS. Just add a node. Done.
How are customer service and support?
Nutanix support is the most amazing. Sure, you pay big bucks for that but it is worth every dime. Fast pick-up times even for lower rated tickets, great knowledge of the support team. If your question is not support related they connect you with a sales engineer to talk about it.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used NetApp Storage in conjunction with Dell Blade-Servers for compute and we switched from vmWare to Nutanix AHV as a hypervisor.
How was the initial setup?
My advice is to get your first cluster up and running with a partner experienced to do so. We got lucky with our Nutanix partner company but ask for their level of experience. Don't get me wrong: it is not hard to set up but you should have support from experienced consultants who are familiar if something goes south.
If anything goes south, call in to Nutanix support. Your partner can help with that
What about the implementation team?
We implemented with a nutanix partner where we did the PoC with. The setup is quite straight-forward and done in a matter of 3-5 hours.
Their knowledge was really helpful to guide through some of the questions that came up.
What's my experience with pricing, setup cost, and licensing?
The pricing of Nutanix is not cheap but there are options available. Don't cut short on support contracts, as the (pricey) ultimate support offering is worth every buck.
You have to realize that Nutanix AOS is the basic platform for your environment. If you need to cut costs then use Nutanix AHV as a hypervisor free of charge. Most applications are running with that. If it runs on ESXi then it most likely runs on AHV, but check with your other application vendors.
Which other solutions did I evaluate?
We explored the options by re-iterating our previous solution and came short of delivering support for additional demands like VDI. Re-Iterating also meant up-staging storage because of the ONTAP-OS upgrade. So, a change was due, either way.
What other advice do I have?
It is difficult for me to point to areas that need improvement. AOS is constantly on the move to new heights. It is considered even on a feature level with vSAN, while far ahead of that in regards to performance and resilience.
See Nutanix Principal Architect Josh Odgers CloudXC | By Josh Odgers – VMware Certified Design Expert (VCDX) #90 for a detailed explanation on that topic.
Again - can't say this enough - talk to Nutanix support if you have trouble determining the exact order in which product to update/upgrade. A call beforehand spares you a headache. Literally.
But, again, the support area is massive. Onboard with your block/node serial there and you are welcomed with an extra onboarding page on what is what. Best I have ever seen!
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
January 2026
Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,515 professionals have used our research since 2012.
Pre sales manager at a tech services company with 51-200 employees
Surpasses others when it comes to hybrid cloud Infrastructure
Pros and Cons
- "You can be sure that whatever you patch is already compatible with the current firmware and the current version of the Acropolis that you're using."
- "There is a feature that exists used for disaster recovery, but it requires an extra license. It should be included with the regular normal standard license."
What is our primary use case?
I work for a reseller, a consultancy firm. We have successfully onboarded three customers to Nutanix. Nutanix is the solution that I prefer. I deploy the solution for customers and assist them when they encounter any issues. The feedback provided by our customers has been nothing but excellent.
Some of our customers use Nutanix due to its ease of management across their data centers and also, the cloud experience it offers. The Business continuity functionality embedded in Nutanix is priceless. From putting your VMs in a protection domain to setting up an RPO which can be as low as 10mins for synchronous environments, you are able to seamlessly perform planned and unplanned failover in a time-efficient manner.
The Nutanix Database as a service is another use case that our customers have found very interesting and useful in their environment. With their DBaaS solution, you are able to provision databases within minutes and patch databases faster without bothering about compatibilities issues as to how some environments are.
What is most valuable?
Database as a service (ERA). The value of Nutanix AOS embedded in ERA can be seen In the course of doing some cumbersome database operations, such as database provisioning, snapshots and patches. The solution gives our customers the ability to provision databases faster and perform patching. With Nutanix, I have seen a database instance that took less than 15 minutes to provision as compared to the normal one that actually takes 30 minutes or more.
For their Time machine which is also a great feature of their DBaaS Solution, you are able to recover DBs quickly even with less backups and hence, this saves you money from a storage perspective.
In terms of scalability, customers can scale in/out utilizing a plug and play approach. When there's need for compute or/and storage, you can acquire a compute-only node or a storage-only node and insert it like you would in a blade chassis.
What needs improvement?
I think nothing for now.. I and my clients are enjoying the services provided by Nutanix thus far.
For how long have I used the solution?
I have been working with Nutanix Acropolis for two years.
What do I think about the scalability of the solution?
We have never had an issue with the scalability of Nutanix Acropolis because it is plug and play. Their architecture utilizes that of a public cloud. If you already have a Nutanix cluster, and you get a new node, you can easily add it to the cluster
How are customer service and support?
I am the product manager for Nutanix in my company. Time to time, customers call to commend the support service from Nutanix and has been reported as the best support across all their other products in their organizations
How was the initial setup?
Nutanix has the simplest deployment no matter the type of environment you are setting up.
What's my experience with pricing, setup cost, and licensing?
If a customer has been using VMware, the difference in pricing is lower. However, Nutanix is not "cheap" as they would say in the news.
What other advice do I have?
I would recommend this solution to other companies, they are the best. Nutanix has surpassed others when it comes to hyper-converged infrastructure and hybrid cloud infrastructure. If customers are looking for a solution that is easy to learn, intuitive and not complicated, Nutanix is what you want.
I would rate Nutanix Acropolis AOS a 9 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Sales Account Manager at a computer software company with 201-500 employees
Helpful support, reliable, and high availability
Pros and Cons
- "Nutanix Acropolis AOS is stable. We didn't receive any concerns regarding any problems, The customers have no concerns about the reliability."
- "We have a team that does the implementation of the solution for our customers, it is better to have professionals handle the process."
What is our primary use case?
I have been using Nutanix Acropolis AOS for approximately three years. However, I believe Nutanix Acropolis AOS is used in combination with Oracle solutions.
For how long have I used the solution?
I have used Nutanix Acropolis AOS for approximately four years.
What do I think about the stability of the solution?
Nutanix Acropolis AOS is stable. We didn't receive any concerns regarding any problems, The customers have no concerns about the reliability.
What do I think about the scalability of the solution?
The solution is scalable, we can scale it up when needed.
How are customer service and support?
The technical support from Nutanix Acropolis AOS is very good.
How was the initial setup?
The initial setup of Nutanix Acropolis AOS is simple.
What about the implementation team?
We have a team that does the implementation of the solution for our customers, it is better to have professionals handle the process.
What was our ROI?
The return on investment of Nutanix Acropolis AOS is better than other solutions. Other solutions have higher overall costs, such as support or renewals.
What's my experience with pricing, setup cost, and licensing?
Our customers are on three years license to use Nutanix Acropolis AOS. The price of the solution includes all features and support.
What other advice do I have?
I rate Nutanix Acropolis AOS a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Consultant Manager at a computer software company with 1,001-5,000 employees
Reasonably priced with helpful technical support but needs a more stable operating system
Pros and Cons
- "The pricing is pretty good."
- "The initial setup can be a bit difficult."
What is most valuable?
They have OEM partnerships.
They've got their own developed OS, which is an advantage, if you can save on some licensing, of course.
The solution is a bit cheaper. The pricing is pretty good.
The stability is very good.
The solution can scale well.
Technical support is helpful.
What needs improvement?
The initial setup can be a bit difficult.
Troubleshooting is a problem.
There are a lot of updates even though the solution itself is fairly long-lasting.
There are no licensed technicians; you have to reach out to Nutanix directly.
They need a more stable operating system.
What do I think about the stability of the solution?
The stability is pretty good. It is quite long-lasting, however, they've got a lot of releases and upgrades. You need to perform a lot of upgrades during the support peak, which is something new users should keep in mind.
What do I think about the scalability of the solution?
Scalability is okay. It is really similar to SimpliVity in that it's easy to increase the capacity and all resources.
How are customer service and support?
We've dealt with technical support in the past. They seem helpful. That said, they have got some of the bugs that you need to fix sometimes. In terms of just using it and for normal usage, it's fine after you set it up.
Which solution did I use previously and why did I switch?
I've also worked with SimpliVity.
How was the initial setup?
The initial setup can be difficult. It's not exactly straightforward. If you get anything wrong, you need to completely start over and begin again. It's not easy to troubleshoot problems either.
I'd rate the overall setup process at a two out of five due to the level of difficulty involved.
What's my experience with pricing, setup cost, and licensing?
For the most part, the pricing is fairly reasonable. It's not overly expensive.
What other advice do I have?
My advice to other users is that you need to think about what you are going to use and why. If you are just using the normal virtual machines, you could consider other brands. However, if you want to use some special instances with the duplication or whatever, Nutanix is a good option.
I would rate the solution at a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Infrastructure Engineer at a computer software company with 201-500 employees
Fast, easy to use, and offers good technical support
Pros and Cons
- "It's much easier and faster even when you want to create a server from a template or clone."
- "The licenses for Nutanix are very complicated."
What is our primary use case?
I use it to host all the servers and the storage. It's a replacement for the Vblock.
How has it helped my organization?
The customer is happier now with the services. It's much faster for storage with the server connection.
What is most valuable?
The solution is much faster. The performance is very good - much better than VMware. It's much easier and faster even when you want to create a server from a template or clone.
What needs improvement?
The licensing gave us trouble. The licenses for Nutanix are very complicated. Everything had a separate license, and we are having some trouble with that. Some of the licenses are expiring, and when we purchased the solution, we didn't know everything would be all over the place. It's not like there's one server license. Every node has a license, and a person has a license of their own too. They should just group everything together instead of forcing users to worry about separate licenses and various renewal dates. We actually have had some meetings about this and have tickets open about the licensing.
I don't have a full picture of all the features just yet.
For how long have I used the solution?
I've used the solution for seven or eight months. it hasn't been a long period of time.
What do I think about the stability of the solution?
The performance, the stability, are good. My only concern is about the licensing process and the difficulties involved with licensing. It's much too complicated. That said, overall, we have not worried about bugs, glitches, or freezing.
What do I think about the scalability of the solution?
The scalability is good.
We have roughly 2,000 users on the solution. We use it quite extensively.
How are customer service and support?
Support is great. We contacted them to help us with the initial implementation.
They are, in general, very helpful and supportive.
Which solution did I use previously and why did I switch?
It was migrated from Vblock.
How was the initial setup?
The initial setup was straightforward. It's not overly complex.
The migration from Vblock to Nutanix took two days. I remember that didn't take a long time in regards to setting up the hardware or changing the configuration from Vblock to Nutanix. The migration is easy. There is a tool from Nutanix to migrate the servers from Vblock to Nutanix which simplified everything.
We have three people that handled the deployment and maintenance tasks.
What about the implementation team?
We couldn't do it by ourselves. The implementation was with the help of Nutanix support. They did the job for us.
What was our ROI?
We have not noted an ROI.
What other advice do I have?
We are a customer and an end-user.
We are using the latest version of the solution.
It's not a very common solution in Saudi Arabia. Not all companies use it. My advice is to, even for the large organizations, is it's better for them to move to Nutanix solution, even though they may not recognize it as a brand in this region.
I'd rate the solution at a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Security Specialist at a energy/utilities company with 10,001+ employees
Stable operating system with a straightforward setup
Pros and Cons
- "This operating system offers stability. Setup is straightforward."
- "The scalability of Nutanix Acropolis AOS needs improvement."
What is our primary use case?
We use Nutanix Acropolis AOS for delivering applications, e.g. our billing system.
What needs improvement?
The challenge we are facing with Nutanix Acropolis AOS is its scalability.
For how long have I used the solution?
We've been using Nutanix Acropolis AOS for more than a year.
What do I think about the stability of the solution?
I find this solution stable.
What do I think about the scalability of the solution?
The scalability of Nutanix Acropolis AOS could be better.
How was the initial setup?
The initial setup for this solution was straightforward.
What about the implementation team?
We implemented Nutanix Acropolis AOS with the help of a consultant or integrator.
Which other solutions did I evaluate?
We evaluated HPE Hyper Converged and VMware.
What other advice do I have?
I'm satisfied with Nutanix Acropolis AOS.
The implementation of this solution, particularly migrating our all workers to it, took one week.
We have 50,000 users of this solution in our company. We don't have plans of increasing usage for it.
We have 25 engineers who are responsible for the deployment and maintenance of Nutanix Acropolis AOS.
I have never contacted their technical support team.
We are satisfied with this solution.
I'm recommending Nutanix Acropolis AOS to people who want to pay for and use it because from my experience, everything's okay with this solution.
We might be paying for the license fee monthly, but I'm not sure.
I'm rating Nutanix Acropolis AOS an eight over ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Presales Consultant at a tech services company with 1,001-5,000 employees
Fast technical support, stable, but scalability could improve
Pros and Cons
- "Nutanix Acropolis AOS has very good stability."
- "The scalability of the solution had some issues because there were many VMs and the replication ran into some bottlenecks. It was an issue that was known to Nutanix and it was not disclosed to the customer."
What is our primary use case?
We use Nutanix Acropolis AOS for compute virtualization. The main purpose was to replace FlexPod. The important problem we were trying to solve was to replicate between the two data centers. However, we encountered some issues.
For how long have I used the solution?
I have been using Nutanix Acropolis AOS for approximately two years.
What do I think about the stability of the solution?
Nutanix Acropolis AOS has very good stability.
What do I think about the scalability of the solution?
The scalability of the solution had some issues because there were many VMs and the replication ran into some bottlenecks. It was an issue that was known to Nutanix and it was not disclosed to the customer.
How are customer service and support?
The support is very good, responsive, and helpful. Even with the issue we had, where they did not disclose beforehand, they were very quick and helpful with fixing it.
Which solution did I use previously and why did I switch?
I have used HPE SimpliVity previously and Nutanix Acropolis AOS is better.
What about the implementation team?
We had a service provider do the implementation of the solution for us. They were able to do it quickly.
The amount of people needed for the deployment and maintenance depends on the size of the implementation. We had 30 or 40 hardware systems and they're servicing them with a team of six people.
What's my experience with pricing, setup cost, and licensing?
Nutanix Acropolis AOS is affordable, it has good value. The final price depends a lot on the hardware used, it's an appliance in the end. Whether you use HPE as the hardware vendor or Supermicro as the hardware vendor, it really depends on what hardware is used which is the main cost.
What other advice do I have?
I rate Nutanix Acropolis AOS a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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