We primarily use the solution for our hyper-converged infrastructure.
Chief Executive Officer at a tech services company with 1,001-5,000 employees
Scalable. easy to install, and simple to use
Pros and Cons
- "I have found the solution to be stable."
- "The stability of the product is excellent."
- "It would be ideal if it was more secure."
What is our primary use case?
What is most valuable?
The solution is easy to use.
The product is quite scalable.
I have found the solution to be stable.
The product is very easy to install.
What needs improvement?
I haven't used the solution for that long and therefore don't really have any deep knowledge about it.
It would be ideal if it was more secure.
For how long have I used the solution?
I've worked with the solution for six months.
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Nutanix Cloud Infrastructure (NCI)
June 2026
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What do I think about the stability of the solution?
The stability of the product is excellent. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability of the product is very good. If a company wants to expand it, it can do so.
We only have two teams that use the solution in general.
How are customer service and support?
I've never contacted technical support. I cannot speak to how helpful or responsive they are, having never worked with them directly.
Which solution did I use previously and why did I switch?
I did not previously use a different hyper-converged solution before Nutanix.
How was the initial setup?
In terms of the implementation process, the process is pretty simple and straightforward. It's not overly complex or difficult. A company shouldn't have any issues with it.
I didn't have too much exposure to the setup, however, my understanding was that the deployment didn't take long, and it only takes less than half an hour for a single node.
For us, it required two managers and eight engineers in one team to handle the deployment.
What's my experience with pricing, setup cost, and licensing?
I can't speak to the pricing aspect of the solution. I was not exposed to that part of the product.
What other advice do I have?
We are an end-user of the product.
I'm not sure which version of the solution we're using currently.
I'd rate the solution at a nine out of ten.
It is great. Some of my colleagues have been permanently glued to Nutanix. I would recommend the solution to people who are interested in networking-related products.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Scalable and offers high availability, but needs better fault tolerance
Pros and Cons
- "The most valuable aspect of the solution is the fact that it doesn't need any downtime even when you are updating the product."
- "There is a feature in Nutanix called fault tolerance that could be improved."
What is our primary use case?
The solution is primarily a backup product that works with Nutanix.
We tend to use it for our customers. If they find some errors, we go to troubleshoot or we cooperate with the Nutanix team to get things sorted.
What is most valuable?
The most valuable aspect of the solution is the fact that it doesn't need any downtime even when you are updating the product.
The solution offers HA, high availability.
The solution is easy to set up.
We find the product to be very stable.
The scalability is quite good.
Nutanix offers good pricing.
Technical support is helpful.
What needs improvement?
There is a feature in Nutanix called fault tolerance that could be improved. It exists in the VMware hypervisor, whoever, it does not exist here. It really needs to.
To run a fault tolerance feature in Nutanix you need the time to reset the VM and to repair or to recall the backup VM. Therefore, you need a little bit of downtime. Conversely, in VMware, with the fault tolerance feature, if you want to use the fault tolerance feature, it doesn't require any downtime.
For how long have I used the solution?
I've been working with the solution for three years.
What do I think about the stability of the solution?
The stability has been very good so far. If there are any errors, we always get alerts. We haven't had a problem with any bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability is good. If a company needs to expand it, it can do so. It's not a problem. You don't have to worry about downtime either, as you don't need to have downtime in order to scale up. You just expand the nodes to the cluster and go from there.
How are customer service and support?
Technical support is okay. Usually, we try to handle it for our clients. When there is an error on the customer side, we go and find the error. However, if the error is beyond our reach, we query a case to Nutanix and they can have people onsite. We phone them.
How was the initial setup?
The initial setup is very simple and straightforward. I wouldn't describe the process as overly complex or difficult.
What's my experience with pricing, setup cost, and licensing?
The pricing is not too high if you compare it with other products, as it already has software and hardware together, and it doesn't need too much other equipment. The price seems reasonable.
What other advice do I have?
We provide server and hardware support. We focus on Nutanix and offer it to our clients. We are a distributor. We are a partner of Nutanix in Malaysia.
I'd rate the solution at a seven out of ten. If a company doesn't want an overcomplicated solution or if they want to use the hardware with a similar solution, this is a good bet. It's easy to set up and use with Nutanix products and you don't need too much in order to begin scaling.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
June 2026
Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,988 professionals have used our research since 2012.
Global Manager at a mining and metals company with 1,001-5,000 employees
Flexible, stable, and simple installation
Pros and Cons
- "Nutanix Acropolis AOS is flexible and has helped people to work from home during the pandemic."
- "The productivity and work efficiency of Nutanix Acropolis AOS could improve."
What is most valuable?
Nutanix Acropolis AOS is flexible and has helped people to work from home during the pandemic.
What needs improvement?
The productivity and work efficiency of Nutanix Acropolis AOS could improve.
In the future, the solution could improve by having more cloud features.
For how long have I used the solution?
I have been using Nutanix Acropolis AOS for two and a half years.
What do I think about the stability of the solution?
Nutanix Acropolis AOS has been stable.
What do I think about the scalability of the solution?
I have found Nutanix Acropolis AOS to be scalable.
We have approximately 400 users using this solution in my organization.
How are customer service and support?
We have never had any major critical issues, we have not had the need to use the support.
Which solution did I use previously and why did I switch?
I have previously used VxRail and it is very similar to Nutanix Acropolis AOS.
How was the initial setup?
The initial setup was client-based and it was easy.
What's my experience with pricing, setup cost, and licensing?
The cost of Nutanix Acropolis AOS is reasonable.
What other advice do I have?
By deploying this solution you will receive the best results compared to other HCI solutions.
I rate Nutanix Acropolis AOS an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Nutanix ,Vmware & AWS Admin at a tech services company with 1,001-5,000 employees
Outstanding support, good storage feature, reliable, scales well, and is reasonably priced
Pros and Cons
- "The hyperconvergence service, as well as the DR solution, are game-changers for Nutanix."
- "The technical support is excellent."
- "It would be great if they could improve the GUI features."
- "Some of the features in the user interface can only be accessed through the command-line interface."
What is most valuable?
The most valuable features of this solution are the storage feature on the File Server.
The hyperconvergence service, as well as the DR solution, are game-changers for Nutanix.
What needs improvement?
Some of the features in the user interface can only be accessed through the command-line interface.
It would be great if they could improve the GUI features.
For how long have I used the solution?
I have been working with Nutanix Acropolis AOS for more than five years.
What do I think about the stability of the solution?
The stability of Nutanix Acropolis AOS is very good. In the five years that I have been working with this solution, I have not had any issues with stability.
What do I think about the scalability of the solution?
The scalability is good. I have created many clusters.
How are customer service and support?
The technical support is excellent. I've never received this level of service from another vendor.
Which solution did I use previously and why did I switch?
I have only worked with Nutanix Hyperconverged solutions.
How was the initial setup?
The initial setup is easy, especially when compared with other products.
What's my experience with pricing, setup cost, and licensing?
When compared to the competitors, the price is reasonable.
What other advice do I have?
I am a technical administrator. I am responsible for the installation, configuration, and management of Acropolis.
They must consider all of the requirements for implementing this solution; otherwise, they will have stability issues.
I would rate Nutanix Acropolis AOS an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a tech vendor with 10,001+ employees
Stable, easy to deploy, and quick to implement
Pros and Cons
- "Technical support is okay."
- "We have been very happy with Nutanix's stable, scalable, software-defined storage capabilities, and it helps our clients reduce their data center footprint while allowing for quick and easy implementation."
- "In Thailand, there really isn't a cloud version of Nutanx available to us."
What is our primary use case?
We mostly provide the solution to our clients as a virtual server.
What is most valuable?
Many clients use the solution in order to move the data center in-house or to a data center in the entity itself. It helps them reduce their footprint.
The solution is stable.
It's scalable. It's software-defined storage.
The initial setup is very easy and the implementation happens quickly.
Technical support is okay.
What needs improvement?
In Thailand, there really isn't a cloud version of Nutanx available to us. I'd like to see the cloud come to the country, and I'd like to try using it.
For how long have I used the solution?
The solution entered Thailand around six years ago, which is when we adopted it.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches and it doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The solution is quite scalable. If a company needs to expand it, it can do so.
At the time I have about ten users on the solution.
How are customer service and technical support?
Technical support has been okay. We don't have any complaints, as the solution is working quite well overall.
How was the initial setup?
The initial installation is straightforward. That said, for the first time, there may be some instruction needed, and some prep work so that you understand what's going on. However, for a new installation, it's quite easy and not overly complex.
The deployment is quick. It doesn't take more than two hours. That includes the hardware installation, not just setup and configuration.
We just need one person (an engineer) to perform maintenance tasks.
What about the implementation team?
We're integrators. We're able to help our clients implement the solution.
What's my experience with pricing, setup cost, and licensing?
Typically, clients pay a yearly license fee.
What other advice do I have?
We are an integrator.
I'd rate the solution at a ten out of ten. We've been very happy with its capabilities overall.
I'd recommend the solution to other users and organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Technical Manager at ISIT AE FZ LLC
Effective AHV feature, stable, and simple to install
Pros and Cons
- "The most valuable feature I have found to be the Acropolis Hypervisor (AHV)."
- "This solution is one o the top platforms in its class."
- "Nutanix Acropolis AOS could improve by adding some NAS features, similar to the ones that are available in the NetApp solution."
- "The price of the solution is high."
What is our primary use case?
We use Nutanix Acropolis AOS as an HCI platform.
What is most valuable?
The most valuable feature I have found to be the Acropolis Hypervisor (AHV).
What needs improvement?
Nutanix Acropolis AOS could improve by adding some NAS features, similar to the ones that are available in the NetApp solution.
For how long have I used the solution?
I have been using Nutanix Acropolis AOS for approximately five years.
What do I think about the stability of the solution?
The solution provides good stability.
What do I think about the scalability of the solution?
The solution is scalable, most of our customers are enterprise companies.
How are customer service and technical support?
We have received good technical support. However, they do not support all partners the same, it is difficult for some to get involved.
How was the initial setup?
This version of the solution is easy to install compared to the previous one. Additionally, configuring data storage, such as EMC or NetApp, has become a lot easier.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is high.
What other advice do I have?
This solution is one o the top platforms in its class.
I rate Nutanix Acropolis AOS an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Senior Program Officer at a non-profit with 5,001-10,000 employees
Integrates well, simple to manage, and high quality support
Pros and Cons
- "Nutanix Acropolis AOS is easy to use, integrates with other hardware configurations, and is simple to manage."
What is our primary use case?
We are using Nutanix Acropolis AOS for running applications.
What is most valuable?
Nutanix Acropolis AOS is easy to use, integrates with other hardware configurations, and is simple to manage.
For how long have I used the solution?
I have been using this solution for approximately four years.
What do I think about the stability of the solution?
I have found the solution reliable.
What do I think about the scalability of the solution?
The solution is easy to scale and upgrade.
We have approximately 30 clients using this solution.
How are customer service and technical support?
The technical support is excellent for Nutanix, they are very responsive.
How was the initial setup?
The installation difficulty depends on the environment but it typically is simple.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution and my clients usually purchase a two-year license with extended support. The price of the solution could be reduced, it is more expensive than competitors. You are able to receive some discounts if you meet certain criteria that make the price more comparable to others. However, the discounts tend to be difficult to qualify for.
What other advice do I have?
I rate Nutanix Acropolis AOS a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
Presales Consultant at a tech services company with 51-200 employees
Stable, supports multi-cloud integration, quick to deploy, and the support is responsive
Pros and Cons
- "It supports multi-cloud integration that includes AWS, Google, and Azure."
- "In summary, this product is very mature, stable, and easy to use."
- "In the future, I would like to see integration with external storage using the fiber channel."
What is our primary use case?
We are a solution provider and my role is in pre-sales. Nutanix Acropolis AOS is one of the products that I have experience with, and we propose to customers. It is part of the hyper-converged infrastructure.
Use cases include VDI, critical applications, and containerization.
What is most valuable?
Nutanix has many features.
It supports multi-cloud integration that includes AWS, Google, and Azure.
What needs improvement?
In the future, I would like to see integration with external storage using the fiber channel. As it is now, Nutanix can only integrate with external storage using the SCSI protocol.
For how long have I used the solution?
We have been selling Nutanix Acropolis AOS for almost four years, since 2016.
What do I think about the stability of the solution?
This is a stable product.
What do I think about the scalability of the solution?
In Indonesia, Nutanix is used by smaller companies.
How are customer service and technical support?
Technical support from Nutanix is quite good.
Which solution did I use previously and why did I switch?
We have experience with similar products from different vendors. This one is similar to the Cisco HyperFlex, but with different hardware. The Nutanix product is cheaper, more popular in Indonesia, and is used by smaller organizations. The customer support for Nutanix is better in terms of responsiveness and problem-solving.
How was the initial setup?
The initial setup is straightforward and it takes about 45 minutes to deploy.
What's my experience with pricing, setup cost, and licensing?
Nutanix is cheaper than Cisco HyperFlex, although it depends on the configuration because Nutanix can also be expensive.
What other advice do I have?
In summary, this product is very mature, stable, and easy to use. It is a platform that I can recommend, although it is based on the requirements and needs of the customer.
Nutanix is a popular solution in Indonesia because it can only be used by SMB customers. Ultimately, after I look at the requirements, I decide what technology will best suit the customer.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Network Specialist, Information Technology at a university with 1,001-5,000 employees
Easy to manage, quick to deploy, and the high performance keeps our transaction processing fast and efficient
Pros and Cons
- "The most valuable features are simple management and one-click upgrades."
- "We have been running Nutanix since 2019 and it has been a day and night difference from our old infrastructure."
- "This solution would be improved with built-in integration with Rubrik."
What is our primary use case?
Our primary use is to replace legacy infrastructure and to improve production.
We wanted a solution that would allow us to easily manage and upgrade without a noticeable impact on the users. We found ourselves having to search for different outage windows that nobody liked in our old infrastructure.
What is also important is the reliability of the upgrade and how it works with the rest of our infrastructure. The security and encryption are also enterprise-grade, which is something that we like.
Overall, the solution works very well with our environment.
How has it helped my organization?
We have been running Nutanix since 2019 and it has been a day and night difference from our old infrastructure. The high availability of the CVMs along with high performance on the hosts has made transaction processing fast and efficient.
The deployment did not take long and everything on Nutanix is performing blazing fast. The simplicity of management is fantastic and the learning curve is great as well.
What is most valuable?
The most valuable features are simple management and one-click upgrades. The ability to upgrade during the day, although not recommended, works and is fantastic.
What needs improvement?
This solution would be improved with built-in integration with Rubrik.
For how long have I used the solution?
We have been using Nutanix Acropolis AOS for one year.
Which solution did I use previously and why did I switch?
We did not use another solution prior to this one.
What's my experience with pricing, setup cost, and licensing?
My advice is to get the ultimate license, as it is worth it.
Which other solutions did I evaluate?
We evaluated VxRail before implementing this solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Especialista en ventas de productos at Adistec
Good interface with easy onboarding and simple to customize
Pros and Cons
- "It's easy to use and has a very smooth onboarding process."
- "My experience with the Nutanix Acropolis is good from both a reseller and end-user experience."
- "The cost of the solution is too expensive. There are other options, such as VMware, that are offered for less money. In Latin America, it seems to be overpriced for the market."
- "The cost of the solution is too expensive."
What is our primary use case?
In most of the cases, the clients use the solution as a file server or database with data and another solution. Mostly, there is hyperconversion with Acropolis and its hypervisor.
What is most valuable?
My experience with the Nutanix Acropolis is good from both a reseller and end-user experience.
The automation is excellent.
The product offers a quality hypervisor.
The solution offers very good customization.
The administration with the prem solution is very good.
Overall, it's quite a comprehensive solution.
The user experience is very good.
The product has a very nice user interface.
It's easy to use and has a very smooth onboarding process.
We find the performance to be excellent on this solution.
What needs improvement?
The cost of the solution is too expensive. There are other options, such as VMware, that are offered for less money. In Latin America, it seems to be overpriced for the market.
For how long have I used the solution?
We've been using the solution for one year at this point. It hasn't been too long.
What do I think about the stability of the solution?
We've found the stability to be excellent. There aren't any issues around its reliability. It doesn't crash or freeze. It's not buggy at all.
What do I think about the scalability of the solution?
Nutanix scales better than VMware, however, the pricing is an issue. As you scale, it costs more.
Typically, the customers that use Nutanix are larger organizations as the cost is quite high and an SME would not necessarily be able to afford it.
How are customer service and technical support?
The technical support is very good. We're quite satisfied with the level of service we receive.
We also find that the documentation is very good and quite easy to understand, which helps with the usability of the product.
Which solution did I use previously and why did I switch?
We also deal with VMware. There's some competition between the two as VMware is less expensive.
How was the initial setup?
The initial setup is not complex at all. it's very easy and straightforward. The onboarding process is also nice and simple. We've had a good experience.
What's my experience with pricing, setup cost, and licensing?
Between VMware and Nutanix, the price of VMware is lower. In comparison, Nutanix is pricey.
What other advice do I have?
I work for a distributor of Nutanix that also handles VMware. However, I market the Nutanix solutions primarily. We're resellers and we're a partner of Nutanix. We use both on-premises and cloud deployment versions. We tend to use Google and Amazon clouds when we use cloud deployments.
The platform is very easy to use and the administration functionality is good. Even in relation to VMware, which is cheaper, I like Nutanix best. It's easy to learn and the processes of configuration and onboarding are fantastic.
Overall, I would rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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