The solution actually has multiple use cases, including business critical infrastructure, VDL, and Database. The solution covers pretty much anything inside the software-defined data center.
Managing Director at a tech services company with 11-50 employees
Easy to deploy, very stable, and quite scalable
Pros and Cons
- "The ease of deployment is very good."
- "The pricing of the solution is too high. It needs to be adjusted or lowered to be more competitive."
What is our primary use case?
What is most valuable?
The solution is very stable.
The ease of deployment is very good.
What needs improvement?
The pricing of the solution is too high. It needs to be adjusted or lowered to be more competitive.
For how long have I used the solution?
I've been using a solution for about three years now.
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Nutanix Cloud Infrastructure (NCI)
May 2025

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What do I think about the stability of the solution?
The solution is very stable. It's reliable. It doesn't freeze or crash. There aren't a lot of bugs or glitches that affect the functionality.
What do I think about the scalability of the solution?
The solution is definitely scalable. A company that needs to expand can do so easily using Nutanix.
The solution works for all sizes of business - from small to large enterprises.
How are customer service and support?
I've dealt with technical support in the past and I've found them to be excellent. I would say they are one of the best in the industry in terms of the experience we've had.
Which solution did I use previously and why did I switch?
I've used other solutions in the past. The main difference between Nutanix and others is that its architecture is superior.
How was the initial setup?
The initial setup is not complex. It's very straightforward.
How long deployment takes depends on the number of nodes and the type of deployment that you're doing. How long it takes is a bit of a strain, really. A simple deployment might take a couple of days.
What's my experience with pricing, setup cost, and licensing?
The solution is very expensive.
What other advice do I have?
We have a business relationship with Nutanix. We're a reseller and services partner.
I'd advise other companies considering the solution to do your research fully and make sure it's going to fit what you need it to do before jumping in.
I'd rate the solution eight out of ten. Their continuation of integration into all the supporting infrastructure is great. It's just about making sure that they got all the accreditations with backup and replication software and the antivirus. If they had an even wider ecosystem that supported additional products I'd rate them higher.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner, reseller
Sr. Associate Vice President at Hitachi Systems, Ltd.
Easy to use, simple to manage, and very scalable
Pros and Cons
- "The product is easy to manage."
- "I'm not very technical, so I don't know if there are any features that are really lacking. Our customers seem pleased with it, and I haven't heard of any downsides."
What is our primary use case?
We primarily use this solution to deploy to clients. We suggest the best solution for their requirements, which is often Nutanix, and we implement it for them. Each client has different requirements, so each user's primary use might be slightly different.
What is most valuable?
The solution brings a lot of convenience and ease of use for the customer.
The product is easy to manage.
It has easy scalability, which is one of its great advantages. A customer will often look for this feature.
The solution is highly compatible with other platforms.
What needs improvement?
I'm not very technical, so I don't know if there are any features that are really lacking. Our customers seem pleased with it, and I haven't heard of any downsides.
For how long have I used the solution?
I'm not really using the solution. I am a reseller and I sell it to clients who are actually the end-users.
What do I think about the stability of the solution?
The solution is stable. There aren't bugs or glitches and it doesn't freeze or crash on us. It's reliable.
What do I think about the scalability of the solution?
The scalability is very, very good. It's one of the selling points. If a company needs to scale the solution, they can do so easily.
How are customer service and technical support?
The technical support is very good. We don't have any complaints about how they interact with us or our clients.
What about the implementation team?
We have some integrators on our team. We implement the solution for our clients as resellers.
What's my experience with pricing, setup cost, and licensing?
I'm not sure what the pricing on the solution is.
What other advice do I have?
We're a Nutanix reseller.
We would recommend this solution to others. We tend to recommend it often to our clients.
All of our customers rate this solution very high, so I would rate it overall at an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
May 2025

Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Manager, Operations at a tech services company with 201-500 employees
Great for scaling, and good value in terms of services provided, however difficult to set up
Pros and Cons
- "One of the most valuable features is that it can be applied at any scale."
- "Some clients find the solution's cost to be too high."
What is our primary use case?
I won't be able to disclose anything with regards to our client's contractual agreements in terms of what we have done or not, at their premises, or even if it's on the hybrid model. I'm not even allowed to disclose the name of our clients without their prior approval, so I can't really get into primary use cases.
What is most valuable?
One of the most valuable features is that it can be applied at any scale.
The value you get for the price is quite good.
What needs improvement?
It's difficult to discuss what is lacking on the solution. We would have to do a proper analysis because not every client has the same requirements.
Based on our experience up until now, even the clients, when they are looking for a proper platform, have already identified Nutanix as being the one solution that would be the most relevant to them. We would need to get into a more detailed analysis in terms of what features or benefits the clients are looking for to see if there is something lacking.
We would need to look at scalability, or reduced latency, and stuff like that. There are so many elements that are implemented for each client. As well, there may be specific areas that the client wanted to be improved. However, from our perspective, we don't see any glaring holes in the product.
The initial setup does need a team with experience with it in order to execute it correctly. It's not easy.
Some clients find the solution's cost to be too high.
For how long have I used the solution?
I haven't been using the solution for too long. I've only been using it for 18 months, so just over a year or so.
What do I think about the stability of the solution?
I can't speak to the stability of the solution. I'd have to discuss this aspect with my team. We do provide support and may have some recommendations in relation to that, however, at this moment, I can't really comment.
What do I think about the scalability of the solution?
The scalability of the solution is great. If you are a large company or an enterprise, you should be able to scale it well.
How are customer service and technical support?
We actually provide technical support to our clients. Our technical team has the training, and we're able to provide guidance and clarification on our end in terms of problems or issue son the solution.
How was the initial setup?
The initial setup is not straightforward. On our team, for example, we had to get to know Nutanix extremely well before we could master it. Only then would we be able to prepare the solution for different clients. If you have knowledge of the solution, the setup will be much easier. Still, it's complex.
I'm not sure how long the average deployment takes.
However, the project may not just include Nutanix. There may be other interventions that have to happen simultaneously. Typically, a project from end to end may take about three months to complete.
What's my experience with pricing, setup cost, and licensing?
Some clients think the solution is quite expensive.
What other advice do I have?
In terms of advice I could give to those considering the solution, I'll say this: it all depends on what they're looking for and what their ultimate objectives are. They need to clarify that internally before landing on Nutanix.
At the same time, anyone going for hyper-converged should do so, as it's the future. Once a company decides on a solution like Nutanix, they expect to reap the benefits. Even before going with their decision, they need to know what it offers and how it will work to help them achieve their goals.
At the end of the day, it's all about our clients being more effective and efficient in their daily work or with their end clients.
I'd rate the solution seven out of ten.
They're still evolving and we are not yet in a situation where we must interact fully. Some people will definitely come and tell you Nutanix is very, very expensive. However, expensive with regards to what? Or expensive compared to what? It's all about what you get out of it, and what kind of returns you're expecting. This is where Nutanix can make a difference.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Directeur Technique at INFONECS
Simplifies storage, integrates well, and facilitates clustering of systems
Pros and Cons
- "Karbon is a must-have as it drastically simplifies the deployment of Kubernetes."
- "In the licensing, it needs to be clear about features because it is not clear whether Flow is integrated or not."
What is our primary use case?
We primarily use Nutanix for virtualization and Kubernetes.
How has it helped my organization?
Simplifying storage is a huge benefit, but the real gain is complete integration. Nutanix gives you the ability to benefit from the clustering system. For example, you can "clusterize" your file-sharing VM.
What is most valuable?
Karbon is a must-have as it drastically simplifies the deployment of Kubernetes.
What needs improvement?
In the licensing, it needs to be clear about features because it is not clear whether Flow is integrated or not.
For how long have I used the solution?
We have been using Nutanix for one year.
Disclosure: My company has a business relationship with this vendor other than being a customer: I am Both a user of Nutanix because our business run on it, and I install some Nutanix CLusters for our customers.
Senior Pre-Sales Engineer at a tech services company with 11-50 employees
Scalability is perfect and configuration is easy and flexible
Pros and Cons
- "The configuration is easy, and it's flexible."
- "In terms of the IT different categories, I would like for the governing sections to be able to use it in the IT department. If they can have something like a one view management portal or software similar to VMware that would be an added value."
What is our primary use case?
I primarily use the solution for virtualization.
How has it helped my organization?
Now that we have virtualization, with its simple configuration and installation, I can run the different platforms on it.
What is most valuable?
The configuration is easy and it's flexible.
What needs improvement?
In terms of the IT different categories, I would like for the governing sections to be able to use it in the IT department. If they can have something like a one view management portal or software similar to VMware that would be an added value.
For how long have I used the solution?
I've been using the solution for one year.
What do I think about the stability of the solution?
The solution is about 70% stable. I haven't had any major problems with it.
What do I think about the scalability of the solution?
Scalability is perfect.
How are customer service and technical support?
I would rate technical support a 7 out of 10. They're fine. There aren't many resources for that here in Saudi Arabia. We need more resources.
Which solution did I use previously and why did I switch?
We previously used VMware and we switched to Nutanix because sometimes it's cheaper for the environment, the company, and also for the customer.
How was the initial setup?
I'd say the initial setup falls somewhere in the middle. It's not that complex, but it's not easier than the others, for example. Deployment took a couple of hours.
What about the implementation team?
We have our own consultants that helped with the implementation.
What other advice do I have?
It's easy for your IT department, manager, or director. The simplicity of it is good. I would rate this solution at 8.5 out of 10. I would rate it a 10 if support was increased in Saudi Arabia and the pricing was more competitive.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Information Technology System Engineer at State Informatics Limited
Market leader that is cheaper than VMware
Pros and Cons
- "The cloud features in-site offering, which I found to be very interesting."
- "There could be better support for high power ESX and other cross platform applications."
What is our primary use case?
We are looking at Acropolis only as a comparison to VMware. We want to determine what it offers better than VMware, in terms of features, as well as how we can position it to integrate to a VMware environment.
What is most valuable?
I haven't been there to test everything, but I have been to the Nutanix presentation two weeks back on Nutanix cloud. The cloud features an in-site offering, which I found to be very interesting.
What needs improvement?
There could be better support for high power ESX and other cross-platform applications. A major feature in Nutanix is that it should be able to move from AHV to BFX.
I would like to see an improved interface. I think Dell EMC is going to launch ClarityNow to address this.
For how long have I used the solution?
We've been using Acropolis for maybe two to three months.
What do I think about the stability of the solution?
In terms of stability, Nutanix is a good product.
What do I think about the scalability of the solution?
In terms of scalability, I think that it is good that it works with many clusters, which is not the same as other vendors, for which there is a limitation in terms of the clusters.
For the time being, we don't have many users. We're still in development; we did not put it on the production environment yet. We are still busy in the testing phase. Once they are all done with the test, they will be concerned with what the stakeholders want in any condition. The process will be quick and we'll have about 100 people using it for internal purposes first. Then we will back up our server to the cloud. At that point, we can expand to 1,000 or so users.
We only need one or two people to deploy and maintain this solution.
How are customer service and technical support?
I didn't contact technical support much, but what I hear is good.
How was the initial setup?
The initial setup was straightforward, not complex. We followed all their guides, and you just have to go through them and install them. The initial deployment took less than half a day.
What's my experience with pricing, setup cost, and licensing?
I don't think I know. I think it's cheaper than VMware in terms of cost.
Which other solutions did I evaluate?
VMware is already in the market and we have been using VMware first. Now Nutanix just emerged as the leader. That's why we are comparing them.
What other advice do I have?
My advice is to go for Nutanix because it is the way the market is going. Nutanix is becoming the leader in the market. Also, Nutanix offers far more software features than other products. You will not need much effort to understand the product. It's very simple to work with.
I would rate this solution as nine out of ten. I can't give it a full ten yet since we are not fully inside.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Nutanix, One-stop shop for all solutions, don't think too much, just go for it, end-to-end solution with one vendor, from hardware to software
Sr IT Consultant at Vision Insurence
Helps us to install hardware and taught us how to deploy with a reset
Pros and Cons
- "We are suggesting Nutanix to the management because of scalability and time efficiency."
- "The storage and back-up facilities could be improved. We need day-to-day encrypting of the database."
What is our primary use case?
We started using Nutanix recently. I'm working here in Muscat, Oman and I take care of a complete data center, the managing, security, and maintenance. We deployed Nutanix recently with the help of Entech. Entech is the main vendor here in Muscat. In that setup, we are using the VMA 6.5 as well as 6. The primary use is for node clusters. We are reviewing the Nutanix servers now.
How has it helped my organization?
We use Nutanix Acropolis to look after the cluster, the migration, etc. and run the data center. We have around 300 users here using it.
We deployed a basic setup, then afterward one-by-one, we re-migrated the servers.
Only four people are needed to deploy Nutanix Acropolis and maintain it. I'm the main keeper for maintaining the original deployment and everything I must do.
At a cost level, it compared well with the other vendors. Nutanix is very costly compared to others, even HP but, it works very well.
We recommend Nutanix to the management because of scalability and time efficiency. These advantages aim at the next level of relationship for our current management, then we'll decide on future deployments.
What is most valuable?
Nutanix helped us to install hardware and taught us how to deploy with a reset. We learned how to install the Nutanix OS, and run a network.
What needs improvement?
The storage and back-up facilities could be improved. The storage and recording back-up for updates where we can maintain the data server and handle an insurance company.
We need day-to-day encrypting of the database. We're purchasing Acropolis and Veritas. That is a big headache. We are using Nutanix for backup and storage purposes. That is now going well in terms of storage and backup.
The cloud base is an extra feature. It should be the standard. Nutanix Cloud is not that helpful for us.
For how long have I used the solution?
We have been using Nutanix Acropolis around two years.
What do I think about the stability of the solution?
The stability is good. It's time efficient compared to Dell and HP servers. Compared to those companies the stability is very good.
Once you start the server, use the boot manual for very user-friendly options.
What do I think about the scalability of the solution?
The main scalability is time-efficiency. If you are conserving your data, this kind of scalability and performance is very good.
How are customer service and technical support?
For technical support, we're not in contact with them. We get the information online. You can search to get to the solution.
Which solution did I use previously and why did I switch?
Before we were using Mascot. Then we started with Nutanix.
How was the initial setup?
The initial setup is straightforward and not complex. It is easy. It's the firewall only. Initial deployment takes less time. We have around four data centers here.
Starting up takes around two days, plan for an extra day per data center.
What about the implementation team?
The vendors, Entech, gave very good training to us. I did that one myself.
Which other solutions did I evaluate?
We evaluated many solutions but finally went with this one. We went with Dell. That is a portable device. We found this one to be better.
What other advice do I have?
I would recommend Nutanix Acropolis. We are a national insurance company here. We require scalability. Nutanix is very good at whatever the scale is. There are no headaches. You can boot-up other servers, all in one.
On a scale from one to ten, I would rate Nutanix Acropolis a nine. I would go to 10, but many features are not perfect.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Doubles the number of servers that we manage without having to increase the number of IT personnel managing them
Pros and Cons
- "The management interface of this solution is great."
- "I would have liked it if Nutanix were a hardware as well as a software platform."
What is our primary use case?
We use Nutanix on a daily basis and mainly for virtual server utilization and some VDI.
How has it helped my organization?
Nutanix Acropolis allows us to manage our company with a smaller team of IT technicians. It doubles the number of servers that we manage without having to increase the number of IT personnel managing it. It allows us to build more with less. This would be a great example of why we use Nutanix.
Also, every time we have a new stack or when we need to expand the cluster, it is no hassle. It takes less than five minutes. When we have to upgrade, everything runs automatically, so my team can basically just start an upgrade, go and have a coffee, and three hours later come back to see that everything is finished and upgraded automatically.
We use Nutanix hardware, so we have a single vendor and a single stack for everything, which makes the life cycle management very simple and very forward.
What is most valuable?
The management interface of this solution is great. We really enjoy not being locked into VMware as the app adviser vendor. The latest version of Acropolis has a very handy micro-segmentation feature, which we use very often. Overall, I think the most significant upside is the great support provided by Nutanix.
What needs improvement?
I believe the only things that may need to improve is that the Nutanix Controller VM consumes quite a lot of resources. If that could be reduced, it would be great. Secondly, I would have liked it if Nutanix were a hardware as well as a software platform. I think they are currently progressing into a software only path. I think that, in the near future, their own hardware will be discontinued. I can understand why they're doing it, but I would have preferred them to continue being a one-stop shop for hardware and software alike.
However, so far, for our company, the wish list is completely covered.
For how long have I used the solution?
I am the CEO at a tech services company and we've been using this solution for three years now.
What do I think about the stability of the solution?
Nutanix Acropolis is super stable.
We currently have about 900 clusters/users using this program, with only four admins running this environment on a part-time basis. I would say that each Nutanix cluster does not require more than three to four hours of maintenance per month. We plan to increase our usage.
What do I think about the scalability of the solution?
I was absolutely amazed by the linear growth and scalability of this solution and it is the best I've ever seen. Every time we need to grow, we simply add another node and in less than two hours, the storage volume gets increased.
How are customer service and technical support?
The technical support is great and that is why we have chosen Nutanix. We have actually chosen Nutanix because of their very high J.D. score, and it's proven to be exactly that: the best support I've ever seen.
Which solution did I use previously and why did I switch?
We have not used any other solutions before. We have tested many other vendors, such as SimpliVity, but we haven't used anything before.
How was the initial setup?
The initial setup was amazingly fast and very straightforward. The deployment didn't take long because we are currently running four different clusters. Less than a day after the box containing the program was delivered to our offices, the first cluster was up and running.
What about the implementation team?
Our company provide integration services for Nutanix, so we do our own installation, setup, and deployment.
What other advice do I have?
My first advice to others considering using this solution would be to always use the support because they are great. The second advice would be to read the Nutanix Bible, which is quite good. It's an online resource allowing you to understand what Nutanix is all about. The third thing is to always follow the best practices that Nutanix provides. If you follow the correct practices, you are on the fast track.
I rate this a nine and a half out of ten because nothing is ever perfect. But Nutanix comes very close.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Hey, great review fellow nutanix user. The controller VM (CVM) has lots of ressources but this is how it works. Every storage request goes through a CVM with cache, deduplication, replication and what not (depends on your feature selection). Reducing the ressources would definitely hamper the solution.
Proper sizing is therefore a must!

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You should know the product at least to some extent before sharing a review. It seems to me you haven't taken a closer look prior your review. Instead of writing what and why you can't share this and that simply write what you know but I doubt that would reach the required character limit here.