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it_user892704 - PeerSpot reviewer
Solution Architect at a tech services company with 11-50 employees
Real User
Jul 25, 2018
Enables us to easily mix performance nodes with storage nodes
Pros and Cons
  • "Flexibility. We're able to mix performance nodes with storage nodes easily. Unlike other vendors where, if we start a hyperconverged solution with them, we have to stick to a specific model, to a specific series with specific capabilities, with Nutanix it's very easy to mix and match the best solution, especially for a dynamic infrastructure like ours."
  • "More than 70 percent of my sales are coming from existing customers."
  • "It would be fantastic if there was a built-in layer, in Nutanix, that acted like a cloud interface. So far, we need to integrate a cloud interface on top of Nutanix for billing the usage for specific customers' domains. It would be great if a cloud gateway was built-in, inside Nutanix."
  • "One of the very important things that I would like to see in Nutanix, but I'm not sure if it's in the roadmap or not, is to have some kind of caching optimization at remote sites, to build active-active data centers more easily."

What is our primary use case?

We're using Acropolis as our own cloud platform. FutureTech, my company, has built a cloud which is called Jute Cloud and is offering services to customers in Kuwait, Bahrain, and in Jordan as well. We are offering infrastructure as a service, backup as a service, DR as a service, security as a service. All of that is based on Nutanix Acropolis.

In terms of performance, it is outstanding.

How has it helped my organization?

The TCO model of Nutanix is much more mature than other solutions, because everything is consolidated. We're getting the best value for our investments. We're able to build cost-effective solutions, so it helps us to generate better revenue, and better margins as well.

What is most valuable?

Flexibility. We're able to mix performance nodes with storage nodes easily. Unlike other vendors where, if we start a hyperconverged solution with them, we have to stick to a specific model, to a specific series with specific capabilities, with Nutanix it's very easy to mix and match the best solution, especially for a dynamic infrastructure like ours.

What needs improvement?

It would be fantastic if there was a built-in layer, in Nutanix, that acted like a cloud interface. So far, we need to integrate a cloud interface on top of Nutanix for billing the usage for specific customers' domains. It would be great if a cloud gateway was built-in, inside Nutanix.

Also, one of the very important things that I would like to see in Nutanix, but I'm not sure if it's in the roadmap or not, is to have some kind of caching optimization at remote sites, to build active-active data centers more easily.

Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
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For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

The stability is really outstanding.

One of my biggest customers worldwide is called Agility and they have distributed data centers around the world. In my first meeting, I asked the IT Manager there, "Okay, so what do you think about Nutanix's stability?" He said, "You know what? My only problem with Nutanix is that it's very stable, so I don't know how my engineers, if one day they face a problem, will fix it, because it's very stable, unlike other vendors." 

We literally put the appliance in production, and we forget about it. It's a very stable environment. More than 70 percent of my sales are coming from existing customers. Customers start with a small workload and then they add more workloads because they find the platform very stable and they can depend on it. They can add more workloads to it. And they even refer the technology to other customers as well.

What do I think about the scalability of the solution?

No other vendor in the market today has the scalability options that Nutanix has. We're able to mix different models, different capacity models, different performance models. It can do all of that. Other vendors cannot do that.

How are customer service and support?

The support is very good, because whenever we have a support ticket, even from the virtualization layer, all we need to do is open one ticket with Nutanix, and they solve all of our problems related to hardware or related to hypervisor. We love that because it helps us to maintain our SLAs.

They are very responsive.

Which solution did I use previously and why did I switch?

We switched to Nutanix Acropolis, because of the 3D architecture. The old architecture has a lot of disadvantages. For example, whenever there is a support ticket that needs to be opened, we used to check with the software manufacturers, and they would point fingers at the hypervisor layer or the virtualization software, so we would have to go open a ticket again with the virtualization vendor. Then, they would say, "No, maybe it's the storage." Then the storage guy would say, "No, maybe it's the SAN switch, not the storage," and we would keep on cycling.

With Nutanix, the best thing is that they support the whole solution. We're getting just one appliance.

One more issue was the storage itself. Regardless of how big the investment was - we could increase the capacity of the storage as much as we wanted - the problem remained in the IOPS. We found a very good solution for this in Nutanix, because whenever we're adding new appliances, not only are we increasing the capacity, but we're also increasing the performance. This is the best solution, especially for a dynamic workload.

Our most important criteria when selecting a vendor are 

  • support
  • having a decent roadmap
  • R&D.

Those are the most important factors. I put support first because maybe they have a very good technical solution but the support is very weak. That would be a very big problem for me, and production. And a vendor that is investing in R&D, it makes a lot of sense for me to use them.

Which other solutions did I evaluate?

I evaluated Cisco HyperFlex. It was very weak. We also compared EMC2. They have a hyperconverged solution, but I don't remember what its name was. We also evaluated Simplivity, which is now part of HPE. All of them lacked a lot of features compared to Nutanix.

For example, automatic sync is not there. To guarantee the performance in all of them, you have to go with all-flash nodes. Nutanix is more cost-effective because we can mix a hyper solution and still get better performance than all-flash from those vendors.

What other advice do I have?

Do a demo. Don't just depend on the theoretical information in the information sheets, but go for an actual demo. Once you see a demo in action, you know exactly what the features are and how to do it.

I rate Nutanix Acropolis a 10 out of 10 because we're getting superior performance, support is very good, and it's a very cost-effective solution.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
IT Architect, Senior at American Electric Power Company, Inc.
Real User
Jun 21, 2018
Prism Central allows managing the cluster from a single pane of glass
Pros and Cons
  • "Prism Central allows managing the cluster from a single pane of glass, and it allows a deeper dive into the solution."
  • "Coming from a XenServer environment, I would like better integration of XenServer into the AOS and Prism Central."

What is our primary use case?

We are currently using Nutanix in a PoC environment to determine if it will meet our VDI needs, as well as our server virtualization needs. Our current production environment uses Citrix XenServer as the hypervisor. Nutanix plans to work with XenServer, but in the PoC, we have elected to test the Acropolis Hypervisor.

How has it helped my organization?

Our current production solution is complicated and requires many different management consoles to configure and monitor the solution. Inevitably, something gets missed and requires us troubleshoot resources. The Nutanix PoC appears to eliminate some of this confusion. The AHV integrates with the solution and most of the complexity is hidden from the admin's duties. 

What is most valuable?

Prism Central allows managing the cluster from a single pane of glass, and it allows a deeper dive into the solution.

What needs improvement?

Coming from a XenServer environment, I would like better integration of XenServer into the AOS and Prism Central.

For how long have I used the solution?

Trial/evaluations only.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Nutanix Cloud Infrastructure (NCI)
June 2026
Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,988 professionals have used our research since 2012.
budiezeddin - PeerSpot reviewer
Manager at Metrodata Electronics Tbk PT
User
Jun 13, 2018
They have one of the best technical supports in my experience
Pros and Cons
  • "They have one of the best technical supports in my experience."
  • "With the whole rack becoming a 2U Box, we had a smaller data center footprint and power consumption, and compute and storage became one, so it became easier to manage."
  • "Make it easier to manage."
  • "Reduce its power consumption."

What is our primary use case?

We love the idea of having one box capable of doing a lot of work.

How has it helped my organization?

With the whole rack becoming a 2U Box, we had a smaller data center footprint and power consumption. Compute and storage became one, so it became easier to manage. There was no need to worry about SLAs, as it had great resiliency

What is most valuable?

  • Nutanix Distributed File System
  • Multi-hypervisor support
  • Erasure coding
  • Protection domain
  • Acropolis File Sharing
  • Acropolis Block Service
  • Strong support

What needs improvement?

Our challenge has been to simplify our data center, reduce OPEX, easily scale out, and improve agility. Here are some improvements that we would like to see:

  • Reduce our data center footprint.
  • Reduce its power consumption.
  • Make it easier to manage.
  • Have an agile data center.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Power supply and memory will affect stability, same as any other hardware vendor.

What do I think about the scalability of the solution?

Not at all. Scalability is within minutes.

How are customer service and technical support?

They have one of the best technical supports in my experience.

Which solution did I use previously and why did I switch?

Previously, we used three-tier architecture.

How was the initial setup?

Initial setup is very straightforward.

What about the implementation team?

We did the implementation in-house.

What was our ROI?

Estimated around four to five years, compared with three-tier deployment.

What's my experience with pricing, setup cost, and licensing?

Work close with your InfraTeam and discuss with Nutanix the best way to achieve sizing and  price that are right for you. 

Licensing depends on the features needed.

Which other solutions did I evaluate?

We evaluated HPE SimpliVity.

What other advice do I have?

Soon, it will be only software. Therefore, you can provide preferred hardware. You can inject it with Nutanix software as long as the hardware compatibility meets Nutanix requirements.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Adminstrator at Twin Disc Inc
User
Jun 7, 2018
It removes wait times in getting tasks done
Pros and Cons
  • "Simplified management: It provides us more time to work on other tasks."
  • "Extra features should not be so expensive. We would love to be able to use or even just try some of the extra features without having to buy them."

What is our primary use case?

We run our primary data center on Nutanix. We run an on-prem Exchange environment along with multiple application servers. We have about 200 VMs and about 20TB of raw storage on the appliance.

How has it helped my organization?

Simplified management: It provides us more time to work on other tasks. We were able to replace two SANs and two blade centers with a single 2U Nutanix appliance.

What is most valuable?

Simplified storage management. Therefore, we do not have to rely on others to manage storage, which removes wait times in getting tasks done.

What needs improvement?

Extra features should not be so expensive. We would love to be able to use or even just try some of the extra features without having to buy them. Buying those features is just as expensive as buying vSphere licenses, so the cost savings is nullified.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr. Systems Engineer at a tech services company with 11-50 employees
Real User
Jun 4, 2018
Takes up less space, easy to use
Pros and Cons
  • "I don't have any requests for features; it does everything that I need it to do, and then some."
  • "I rate it a nine out of 10 because I think there is still room for improvement on the price."

What is our primary use case?

Our primary use case is infrastructure consolidation and it has performed fine.

How has it helped my organization?

The benefits are consolidation. That's always a benefit. I wouldn't say it has necessarily improved the way that the organization functions. It just takes up less space.

What is most valuable?

  • Price
  • Ease of use

What needs improvement?

I don't have any requests for features. It does everything that I need it to do, and then some.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's very stable.

Which solution did I use previously and why did I switch?

I switched because I got tired of paying support renewals for three different companies.

My most important criteria when selecting a vendor are ease of use and price.

How was the initial setup?

The initial setup was very straightforward.

Which other solutions did I evaluate?

I evaluated EMC as well. I went with Nutanix because of the price.

What other advice do I have?

I rate it a nine out of 10 because I think there is still room for improvement on the price.

My advice is to take your time and evaluate everything.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user545409 - PeerSpot reviewer
Data Consultant at Neuberger
User
May 8, 2018
It has a simple setup, easy scalability, and good performance
Pros and Cons
  • "Single click actions is definitely the most important. They were not even aware that they wanted this."
  • "Any task with our servers which is painless because the system runs really fast."
  • "Native File-Services are under heavy development and Container Services just came out."
  • "Setup cost is minor, pricing is quite a bit (we have a 7-node-cluster for about 450K EUR with 2 vGPU-nodes for Citrix) but that includes hardware, software, and support."

What is our primary use case?

We use our cluster for three scenarios:

  • Virtualized Infrastructure
  • Citrix 3D Terminal Services
  • Clustered File Server (Windows-based).

How has it helped my organization?

Any task with our servers which is painless because the system runs really fast.
Our users are glad to be migrated to Citrix, although giving up the local admin rights there (yes, there are some local admin users still in place), because it performs so well.

What is most valuable?

  • Single click actions is definitely the most important. They were not even aware that they wanted this.
  • Performance was the main point for buying it. 
  • No virtualization-vendor lock-in is another main point.
  • But if you ever had good support, Nutanix Support will overwhelm.

What needs improvement?

There are various areas, but all points that I could mention are under development and get to you free of charge with another single-click cluster-upgrade.

To name some: Native File-Services are under heavy development and Container Services just came out.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No, also the system does daily self-checks and comes up with warnings. Support can fix this without system downtime. Over time you learn from support sessions to fix thngs yourself. The tool chest (already there inside the Controller-VM) is really impressive.

What do I think about the scalability of the solution?

We had no requirements to scale it yet.

How are customer service and technical support?

A 10 of 10. Simply that. Responsive, callbacks, top knowledge, easy escalation, and fast connection to development (during our PoC-phase I had a conference with developers in a few days).

Which solution did I use previously and why did I switch?

Traditional storage on NetApp with ESX-Blades from Dell. We switched because of the simpler setup and easier scalability.

How was the initial setup?

Initial setup was in a half workday. This means the first VM was up and running.
And it would be half on hour without racking and cabling.

What about the implementation team?

We had consultants to guard us through it although we could have done it ourselves. It is good to get things straight initially. Their expertise was well set.

What was our ROI?

We do not estimate numbers for administration, rack powerage, and such. We use IT to do our business, not vice versa. You get nowhere if you want to measure the street instead of driving on it. But I was quite firm with netapp and the blades and had no huge admin effort. The timely effort for nutanix is even less now.

What's my experience with pricing, setup cost, and licensing?

Setup cost is minor, pricing is quite a bit (we have a 7-node-cluster for about 450K EUR with 2 vGPU-nodes for Citrix) but that includes hardware, software, and support. I would also license Prism Central in Pro Edition because you get capacity planning. This makes sense even for a single cluster setup.

Which other solutions did I evaluate?

We evaluated the successor models of our former systems. New NetApp Filers and new Blades, but the pricing was similar so we went with the better solution. We never used NetApp Vendor support (we did it ourselves with support from a netapp partner) and Dell Server support was poor (I can google manuals myself). Buying Nutanix includes superior support. You should call Nutanix support if you are doing a ProofofConcept!

What other advice do I have?

Always check compatibility matrix before you upgrade to get a clear view what comes after your upgrade. I recently found that AOS 5.1.4 and 5.1.5 will not let you upgrade to 5.5.x as of now see (https://portal.nutanix.com/#/p... Login Required). 5.6 is your upgrade path if you are on 5.1.4 or 5.1.5.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
IT Infrastructure Manager at a comms service provider with 51-200 employees
Real User
Top 20
Mar 6, 2018
We increased performance on our software platforms and databases drastically
Pros and Cons
  • "We increased stability and availability to 99.999%, and increased performance on our software platforms and databases drastically."
  • "It was complex, as we needed to move from a Xen environment to Acropolis. The migration process was not easy."

What is our primary use case?

System stability and performance to ensure a 24/7 operation with fantastic pro-active support. The 1 to many solution will fulfil your DR requirements.

How has it helped my organization?

We increased stability and availability to 99.999%, and increased performance on our software platforms and databases drastically.

What is most valuable?

  • Availability
  • Scalability
  • Performance
  • Redundancy
  • Excellent Monitoring and Admin Portal

What needs improvement?

There is a hard coded IP in the 192.168.5.x range which comes with Nutanix. This needs to be a variable, not hard coded, as this may clash with customers current IP range.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

A nine out of 10.

Technical Support:

A 10 out of 10.

Which solution did I use previously and why did I switch?

Xen.

How was the initial setup?

It was complex, as we needed to move from a Xen environment to Acropolis. The migration process was not easy.

What about the implementation team?

We implemented through an in-house team and a vendor team. The vendor's expertise was a two out of 10.

What was our ROI?

This is still to be determined.

What's my experience with pricing, setup cost, and licensing?

Even though Nutanix is expensive, it is well worth it!

Which other solutions did I evaluate?

Yes, we did look at your traditional hyper-converged solutions.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Chef du service informatique at a healthcare company with 501-1,000 employees
Vendor
Nov 26, 2017
Simple to use and reduces management complexity
Pros and Cons
  • "We were able to remove the following equipment from our infrastructure: EMC VNX5300, Cisco Switch FC, FalconStor, Cisco UCS Servers, and a lot of cabling, so in the end there is much less complexity to manage."
  • "Snapshot Management needs improvement."

What is most valuable?

  • Simple to use
  • Ergonomic

How has it helped my organization?

We were able to remove the following equipment from  our infrastructure: 

  • EMC VNX5300
  • Cisco Switch FC
  • FalconStor
  • Cisco UCS Servers
  • A lot of cabling 

So in the end there is much less complexity to manage.

What needs improvement?

Snapshot Management needs improvement.

For how long have I used the solution?

Ten months.

What do I think about the stability of the solution?

Very few, it has now been running for five to six months without any problems.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Excellent, thiis the best area. Very efficient.

Which solution did I use previously and why did I switch?

SAN, EMC VNX5300, FalconStor, Switch Cisco FC and CISCO UCS Servers.

How was the initial setup?

Simple move, two to three days max.

What's my experience with pricing, setup cost, and licensing?

Needs to be negotiated.

Which other solutions did I evaluate?

HPE Simplivity.

What other advice do I have?

Using a hyperconverged system, network backbone, becomes more critical.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Director of IT at a hospitality company with 51-200 employees
Vendor
Nov 14, 2017
The ROI can be quickly realized for most organizations
Pros and Cons
  • "Now, we can worry less about the technology and focus on other business value initiatives."
  • "A fantastic product that could spend a bit more time in QA between releases."

What is most valuable?

  • Prism 
  • One-Click

How has it helped my organization?

Now, we can worry less about the technology and focus on other business value initiatives.

What needs improvement?

A fantastic product that could spend a bit more time in QA between releases.

For how long have I used the solution?

Five years.

What was my experience with deployment of the solution?

None.

What do I think about the stability of the solution?

Compatibility issue with Nutanix and Zerto.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Customer Service:

10 out of 10.

Technical Support:

10 out of 10.

Which solution did I use previously and why did I switch?

We switched from a legacy 3-2-1 solution to HCI due to its ease of use and scalability.

How was the initial setup?

Very straightforward; no issues.

What about the implementation team?

We implemented through a vendor team, although the setup was so easy that we could have handled the process in-house.

What was our ROI?

We have realized a 3:1 ROI.

What's my experience with pricing, setup cost, and licensing?

The upfront cost can be higher than traditional solutions, but the ROI can be quickly realized for most organizations.

Which other solutions did I evaluate?

SimpliVity and Dell EqualLogic.

What other advice do I have?

A great product from a great company with world class support.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user756093 - PeerSpot reviewer
IT Engineer
Vendor
Nov 5, 2017
It has helped our company aggregate most of our workloads into a centralized platform
Pros and Cons
  • "Nutanix provides the best migration to cloud platform, helping our company aggregate most of our workloads into a centralized platform, improving the efficiency for the IT team and infrastructure resources, and throughout the journey providing the best support we have ever had from solution providers and vendors, adding big value to our operations and supporting our SLAs with our customers."

    What is most valuable?

    Nutanix Prism.

    How has it helped my organization?

    Nutanix provides the best migration to cloud platform. It has helped our company aggregate most of our workloads into a centralized platform improving the efficiency for the IT team and infrastructure resources. Throughout the journey, Nutanix provides the best support that we have ever had, from solution providers and vendors, adding big value to our operations and support our SLAs with our customers.

    What needs improvement?

    We have achieved great stability and scalability with Nutanix. We are currently running Hyper-V in Nutanix. After setting it up, we are very happy with the provisioning of new VMs as we do not need to worry about space requirements.

    For how long have I used the solution?

    Three years.

    What was my experience with deployment of the solution?

    Implementation was a breeze.

    What do I think about the stability of the solution?

    Initially, we had some issues with the deployment and it was resolved in future updates by the great technical support from Nutanix.

    What do I think about the scalability of the solution?

    We have not faced any issues with scalability. It is one of the best features.

    How are customer service and technical support?

    Customer Service:

    An eight out of 10.

    Technical Support:

    An eight out of 10.

    Which solution did I use previously and why did I switch?

    Not applicable.

    How was the initial setup?

    Initial setup was little bit troublesome, but we received very good technical support from Nutanix

    What was our ROI?

    Not applicable.

    What's my experience with pricing, setup cost, and licensing?

    It really is worth the price you spend.

    Which other solutions did I evaluate?

    No.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Nutanix Cloud Infrastructure (NCI) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2026
    Buyer's Guide
    Download our free Nutanix Cloud Infrastructure (NCI) Report and get advice and tips from experienced pros sharing their opinions.