Microsoft Remote Desktop Services Reviews

We have some of our client applications deployed onto the RDS platform, and we need to test those applications through RDS Web Access. We need to test how external users access these applications from different networks, like the cloud gateway or external locations. As a part of the QA team, I need to check if users can access the applications without any issues.

Basically, I also work with Citrix, and I think the most important thing is getting access to Citrix. Microsoft developed the RDS solution for this purpose, and we don't see any issues accessing applications from Microsoft RDS. It's a good solution.

Users have reported that sometimes when we try to initialize an application, the session disappears one out of ten times. So, maybe it can be one of the areas of improvement. We are still investigating the issue, but we believe it might be due to a network or server issue.

Because this was the only issue I experienced was with the initialization of the session, which affected the stability of the service.

It's a project-based thing for me, so I move into different technologies depending on the project. I worked on Microsoft in June, and now I am into RDS. Currently, I am working on a project for RDS, and once that's done, I may move on to another technology. So, I've been using RDS for around three to four months.

It is stable, but users have reported that sometimes when we try to initialize an application, the session disappears one out of ten times. So we have to download the session file again and re-initiate the session. This issue occurs occasionally, and we must click on the application to reinitialize the session.

We are actually trying to get some insights on the issue with the initial initialization of sessions from the architect, also.

Overall, I would rate the stability a seven out of ten because we still need clarity from the architect. Is it something in the world of technology, or do we have the same issue? Or is it something that we are getting this issue because we moved to a new enrollment? We are just awaiting that.

It is scalable. Currently, we have 19 host servers, and each host is serving around 20 sessions or so.

I would rate the scalability an eight out of ten, where ten is very scalable. I haven't compared it with other solutions, but as an end-user, I believe it is quite scalable.

We have around 600 people, but about 300 to 400 users use the solution concurrently. Nowadays, we are using it regularly due to people working from different locations, but previously it was mainly used when people were working remotely from home.

The customer service and support team is good. 

Positive

The initial setup is not that difficult. I have gone through the RDS initialization steps, which only seem easy.

I would rate the setup around eight because I haven't compared it with other tools yet. But overall, I'm comfortable with the solution.

For the deployment process, in the current scenario, we have this solution from one vendor, and we are migrating it to a new platform. So it's not a complete configuration but rather a lift-and-ship process from one platform to another. We've been working on it for a long time.

We have around four to five people for the deployment and about four to five people for testing the applications after migration. There are a couple of architects who are looking into all the configuration changes in the lift-and-ship process. And there are also a couple of managers and a few quality assurance people.

For maintenance, the client has a partnership with Microsoft for maintenance as part of this deployment.

I would recommend the solution to people, especially for its security aspects and device compatibility.

I would give it a nine, it's good overall.

We use the solution as a remote desktop. It allows us to access Windows services.

The solution offers good access to desktops remotely. It makes work easier. 

The user interface is fine. 

It offers reasonable pricing. Microsoft is very reasonable in its approach to cost.

The solution is stable.

It can scale well.

The initial setup is simple. 

It offers good centralized security features. 

The solution offers many updates. Every week we get updates.

It offers very good functionality.

The solution is not missing any features. 

It could offer better security for enterprises. They are not always on top of security.

I've been using the solution for one year.

The solution is stable If the network k is very stable, you won't have issues. I'd rate the stability eight out of ten. We haven't had any issues. 

The solution is scalable. It extends well. I'd rate it ten out of ten.

We have about five network and system administrators on the solution. If we increase resources, we may increase usage. It's very easy to increase users as necessary.

We have never used Microsoft technical support. 

The initial setup is very straightforward. 

The deployment only takes ten minutes. 

We simply need the remote server parameters in order to make the connection and finalize the setup.

We only need one technical person to deploy and maintain the product. A system admin could easily manage it. 

As long as I have the remote server parameters, I can handle the setup myself. 

We do have to pay a licensing fee. The pricing is not too expensive. It's very reasonable. 

I'd rate the solution eight out of ten. I'd recommend the solution. Microsoft of very reliable, and its remote desktop is great. However, there needs to be more security.

We have deployed Microsoft Remote Desktop Services for logistics, CNC, and machine shop areas. I think that is very flexible in order to provide the correct maintenance and deploy the services.

Microsoft Remote Desktop Services could improve by allowing the sharing of the office application. For example, the ability to replace a PC when something is wrong.

I have been using Microsoft Remote Desktop Services for approximately four years.

Microsoft Remote Desktop Services is stable. However, the first stage was a bit unstable because you need to spend time in order to set up all the settings in a proper way based on the organization. The system is stable and functional when set up the correct way.

Microsoft Remote Desktop Services is scalable.

You have to set up an additional remote desktop server in order to leverage the resource in terms of elaboration RAM et cetera.

We have approximately 40 people using this solution in my company.

We work with a partner for our support.

We have used Citrix previously and it is more stable but it's a more expensive platform. 

The initial setup of Microsoft Remote Desktop Services is easy.

Microsoft Remote Desktop Services is less expensive than some other solutions on the market.

I rate the price of Microsoft Remote Desktop Services a three out of five.

I would recommend this solution to others.

I rate Microsoft Remote Desktop Services an eight out of ten.

I use RDS to connect our servers.

The most valuable part of RDS is that it allows you to work from any location and check the server through a VPN connection.

Users have to re-enter their ID and password every time they log on, which is tedious and repetitive. It would be better if the system could save users' passwords between sessions.

I've been using RDS for around ten years.

The cloud version's scalability is better than on-prem.

Microsoft's technical support is helpful, but its speed could be better.

The initial setup is very simple.

I would rate RDS eight out of ten.

It allows me to remotely take control of a desktop if my wife or son has a problem.

I have been using the solution for one or two years. 

The solution is stable.

It doesn't need to be scalable in my case as I only implement the solution on a few desktops at home. 

I've had good experiences with Microsoft customer support. 

It was easy for me, but I have experience working in this field.

I would say it's expensive as there similar products available for free. 

I rate this solution a seven out of ten.

As an internal Microsoft product, we find it very trustworthy. It's quite secure. It connects easily to Windows operating systems on devices. 

The performance meets our requirements and the stability is good.

The solution scales well.

The setup process is easy.

The solution is under the Microsoft infrastructure and therefore does not allow for service under other operating systems. We'd like, in the future, if it would work with Linux or Unix-based operating systems or even Mac.

Although I don't use it consistently, I have used it for ten to 15 years. It's a pretty old solution. 

The solution is stable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable. 

The scalability is okay. Sometimes we deploy a server-client scenario, so many clients can connect to the same server and they can log in at the same time simultaneously. There's no issue with scalability in that sense.

We have 50 users on the product currently.

We've never had any real issues. I haven't dealt with technical support.

In terms of the initial setup, the implementation process is simple and straightforward. It's not difficult. 

Since it is not a new solution, most of the engineers know how to deploy and how to operate it; we are not waiting for further technical documents for assistance.

Since it was quite easy to deploy, we did not need any outside assistance from integrators or consultants. 

While it's connected to the cloud, it's a solution that is currently on-premises. 

I'm not sure if we are using a specific version. Whatever options that come with Microsoft, we use that. Since they upgraded Microsoft (for example, earlier it was Microsoft XP, and Windows 7, 8, 9, 10, et cetera), the options come up throughout those operating systems. We use whatever they offer.

I would recommend the solution to others. I'd rate it at a nine out of ten. We've had a good experience with it over a number of years. 

I'm a technical manager and we are customers of Microsoft.

The solution has very smooth connectivity and is a very user friendly product. An additional advantage is that it works with very low bandwidth. 

We've had a few occasions when the application has crashed suddenly, possibly due to updates. Microsoft updates should not directly impact the application and rather than releasing post hotfixes, it would be better to carry out testing before releasing it to the environment. It's a challenge for us; the new application is upgraded, but there's an incompatibility. It should be the other way around - testing in the lab environment and then commercially released.

An additional feature we'd like to see would be cross-platform support. With more OSs in the market whether Microsoft, iMac or Android applications, it would be good to have a smooth transition between cross-platform support both in terms of operating system and in terms of devices. Moving from tabs to mobiles to desktops to laptops to notebooks - the transition between multiple OSs and multiple hardwares.

I've been using this solution for the last five years. 

The solution is stable. 

The product is scalable, we have over 500 users. 

The quality of the technical support is quite good although it's often dependent on the quality of the Microsoft partner. If the partner is good, then support is good but if not, there can be issues. 

The pricing in comparison to similar products is quite good.

I would suggest a UAT test on a smaller group or pilot deployment. Once you do a test run on the pilot deployment, then it should be rolled out for a larger base of users.

In terms of overall experience, I rate the solution eight out of 10. 

We use the solution for remote access. I use Microsoft Remote Desktop Services to troubleshoot or reboot the service of my mobile or tablet applications.

The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server. It is much easier to transfer a file between your desktop and remote site using Microsoft Remote Desktop Services.

The solution should introduce a chat feature for end users.

I have been working with Microsoft Remote Desktop Services for more than ten years.

I rate Microsoft Remote Desktop Services an eight out of ten for stability.

More than 30 people use Microsoft Remote Desktop Services in our company.

The initial setup is straightforward.

The solution has a pretty comparable pricing.

I do recommend Microsoft Remote Desktop Services for my clients. It would be good if we could manage client-server applications through the remote interface.

Overall, I rate Microsoft Remote Desktop Services an eight out of ten.