Microsoft Remote Desktop Services Reviews

My current role is as an Assistant General Manager in Point Application Services. I am a global administrator for Microsoft 365. We chose this solution based on the requirements we had.

We are using Azure Virtual Desktop, this is the most valuable feature.

The product can be improved by ensuring that people can access it from anywhere and be leveraged on any kind of device virtually. We are leveraging it on some laptops and PCs, but not on mobile devices. I would like to see Virtual Desktop leverage these devices in the future.

Furthermore, I would like to be able to leverage it on other operating systems. Currently, we only leverage it on Microsoft Windows. By being able to access other technologies, companies and users can use multiple technologies.

I have been using Microsoft Remote Desktop Services for less than 3 months.

The solution is stable. We are not leveraging all the applications on Azure Virtual Desktop yet. 

We are able to scale up with Microsoft Remote Desktop. 

The support we receive from Microsoft is great.

Prior to using Microsoft Remote Desktop, we were using Citrix VDI. We are still using both solutions with different perspectives because on is leveraging on-premise and the other on the cloud.

The initial setup of Microsoft Remote Desktop Services is straightforward. By using Microsoft, you have access to the Wizard, which is helpful.

We used the Microsoft team to deploy the solution.

I am not responsible for licensing and pricing. I am aware that for Azure we do have an extra license because we are leveraging on different tenants. The first tenant is only leveraging on Microsoft 365.

The solution is easy to deploy and there are many features available that you can turn on or off depending on your budget.

I would rate this solution a 10 out of 10.

We use the solution for support and remote access to servers.

We use Microsoft Remote Desktop Services for its convenience and remote access capabilities.

Using our Active Directory policies, we can connect again and then do remote printing and file copying. We use it on our SAP system.

The solution is unsuitable for direct external internet connections. You must set up a VPN and password handling to use it.

I have been using Microsoft Remote Desktop Services for 10 years.

The product is stable.

I rate the solution’s stability a seven or eight out of ten.

One or two people are using this solution.

The initial setup is simple.

We don't need to buy licenses because we are a Microsoft partner.

We use cloud remote support because we need to assist our customers. It allows them to connect from the web. It's designed to be faster but unsuitable for direct external internet connections. You must set up a VPN and password handling to effectively use it. We primarily work behind the firewall.

Integration is straightforward because it integrates well with Windows Server.

Overall, I rate the solution an eight out of ten.

We use the solution as a remote desktop. It allows us to access Windows services.

The solution offers good access to desktops remotely. It makes work easier. 

The user interface is fine. 

It offers reasonable pricing. Microsoft is very reasonable in its approach to cost.

The solution is stable.

It can scale well.

The initial setup is simple. 

It offers good centralized security features. 

The solution offers many updates. Every week we get updates.

It offers very good functionality.

The solution is not missing any features. 

It could offer better security for enterprises. They are not always on top of security.

I've been using the solution for one year.

The solution is stable If the network k is very stable, you won't have issues. I'd rate the stability eight out of ten. We haven't had any issues. 

The solution is scalable. It extends well. I'd rate it ten out of ten.

We have about five network and system administrators on the solution. If we increase resources, we may increase usage. It's very easy to increase users as necessary.

We have never used Microsoft technical support. 

The initial setup is very straightforward. 

The deployment only takes ten minutes. 

We simply need the remote server parameters in order to make the connection and finalize the setup.

We only need one technical person to deploy and maintain the product. A system admin could easily manage it. 

As long as I have the remote server parameters, I can handle the setup myself. 

We do have to pay a licensing fee. The pricing is not too expensive. It's very reasonable. 

I'd rate the solution eight out of ten. I'd recommend the solution. Microsoft of very reliable, and its remote desktop is great. However, there needs to be more security.

We have many customers that are using Microsoft Remote Desktop Services for publishing internal applications through the services. The process involves virtualizing applications for internal and external users and making them accessible through Microsoft Remote Desktop Services and reverse proxy services. By doing so, users can indirectly access the applications without logging into the server directly. The solution is used mostly for external company users.

Microsoft Remote Desktop Services has helped the security posture of the organization by not exposing its internal applications. instead of giving internal direct access to their internal apps. They give access to only a secondary server with limited access to internal applications.

The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration.

The solution can improve the policies of the solution.

I have been using Microsoft Remote Desktop Services for approximately 15 years.

The stability of Microsoft Remote Desktop Services is good.

Microsoft Remote Desktop Services is scalable, we are able to have more licenses or increase the load if needed.

The solution is straightforward and we have not had any problems needing to contact support.

I have not used a similar solution to Microsoft Remote Desktop Services.

The initial setup of Microsoft Remote Desktop Services is simple. It only takes a few clicks of the mouse to complete.

The price of Microsoft Remote Desktop Services is reasonable. The solution can come for free for some clients with certain agreements.

For customers who already have the Microsoft EA framework, the license for enhancing internal security when publishing web and internal applications to both internal and external users is readily available. By using this feature, customers can ensure that their applications remain secure without compromising access to their users. This eliminates the need for direct access, thereby enhancing the overall security of their systems.

I would recommend this solution to others.

I rate Microsoft Remote Desktop Services an eight out of ten.

I was exploring a different feature, particularly trying to deploy active directory domain services. Hence, as an IT administrator, I needed to enable a Remote Desktop Service feature that allows me to connect remotely to the server in just a matter of seconds, so that was my use case for Microsoft Remote Desktop Services.

I was trying to install Microsoft Office on the computer remotely, which means connecting to the server through Microsoft Remote Desktop Services to see if the server has access to the internet or whenever an update needs to be installed.

What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely, and that's a good feature.

What needs improvement in Microsoft Remote Desktop Services is the connection when I'm outside the network. It should be more accessible. For example, if I use a public network, I want to connect remotely more effortlessly, from my internal network, without much requirement.

I want to connect easily from an external network even when I'm not in my enterprise or company. It should be easy to connect or integrate Microsoft Teams, for example, with Microsoft Remote Desktop Services.

I've used Microsoft Remote Desktop Services twice, and if it's an emergency, I can use it immediately. From time to time, I use the solution.

I found Microsoft Remote Desktop Services stable.

For me, Microsoft Remote Desktop Services doesn't require scaling compared to other services. It works fine, so you won't need to scale it.

I have yet to contact Microsoft Remote Desktop Services technical support.

I found it easy to set up Microsoft Remote Desktop Services. It takes a few seconds to enable your options on your computer, particularly for on-premise deployment. However, it takes about two minutes to deploy if you'd like to deploy the solution for a managed server in the cloud.

I deployed Microsoft Remote Desktop Services with the help of a consultant because when I was trying to deploy on the cloud, there was a pop-up telling me to wait ten minutes to complete the setup. Then I could get assistance if I had a question, which I did.

I recall that you don't need to pay for Microsoft Remote Desktop Services because that's included in Windows.

The version of Microsoft Remote Desktop Services that I use depends on the environment I'm in. For example, if it's Windows 10, I'll have a different version than Windows Server 2022 or Windows 11. It depends on the system version I want to run the solution on.

Most of the time, the deployment model for Microsoft Remote Desktop Services is on-premises. Still, you can also do a hybrid deployment if you want to connect to a server in another region.

The IT team uses Microsoft Remote Desktop Services.

I recommend the service to others.

My rating for Microsoft Remote Desktop Services is eight out of ten.

The first use case was related to the development and testing environment. Before COVID, it was also for remote connections for work from home, to have access to a protected environment.

The solution has improved a lot.

It's simple to set up. 

It is stable. 

The solution can scale according to the hardware available. 

The solution isn't as good as the Citrix option.

I used the solution for ten years. 

It's a stable, reliable product. There are no bugs or glitches and it doesn't crash or freeze. 

There are some limitations in terms of the the ability to expand. It's scalable according to the hardware limitation or the virtual environment limitation.

I've also used Citrix. I prefer Citrix to Remote Desktop connections. The management and flow are better.

Hyper-V is also challenging Citrix. However, Citrix has a strong reputation still.

The initial setup was not complex at all. It was very straightforward. 

The connection for the client is embedded in the system. You just need to configure the servers and credentials. 

We did not calculate an ROI, however, it does offer more features than we needed and therefore offers great value for money. 

I'm not sure about the licensing. The licensing policies are changing in the Microsoft environment, so I'm not sure how it's licensed at this time. 

My understanding is that it is expensive. Even if we negotiate, it depends on the business you have and the volumes you run an issue for.

With the rules changing, the licensing can be complex. 

I was a reseller and partner. 

I'm not sure which version of the solution I used. 

We started using the solution on-premises and then deployed it to the Azure cloud. 

I'd rate the solution eight out of ten. It's simple to deploy. Users just need to negotiate a price and handle tasks around their server license. 

We primarily use the solution for remote desktop services. It can be used locally or on the cloud. It's on every single Windows machine. 

If you need a remote desktop for Windows 10, or Windows 2016, you use RDP, which is Remote Desktop Services.

The solution is great for remote into machines. 

It works fine, and it is largely issue-free.

The product is stable. 

If you are deploying it, as a VDI solution, then it is very limited.

The product is not very scalable. 

I've used the solution for 15 years.

It's quite stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

The solution scales minimally. It's not meant for scaling. 

Everyone uses the product to some extent. We do not have plans to decrease usage at this time. 

I try not to contact technical support.

Neutral

We were using Citrix, which I found to be much better.

The solution comes with the Windows Server. You simply enable the feature and begin using it. 

The solution is bundled within Microsoft products. 

I wouldn't necessarily recommend the solution to others unless they had no other choices.

I'd rate the solution five out of ten. 

The product helps assess our system.

I like the way it can assess our system. 

The features it has already serves or needs.

The initial setup is very simple. 

It is quite stable. 

The product offers good pricing.

Technical support has been helpful. 

I don't need any other new features. It works well as it is. 

We'd like them to continue to improve on security. 

I've been using the solution for quite some time. It's been around ten years or so.

This is a stable product. There are no bugs or glitches. It doesn't crash or freeze. It is reliable. 

I'd rate the stability seven out of ten. 

Our system is on Windows, and we need to scale very little. As far as we're concerned, it scales enough for us. We have about 20 users on the solution currently.

We use Microsoft 365, and if we have any issues, we contact support that covers that. We've been satisfied overall with the level of support we get. I have no complaints. 

Positive

We are also using TeamViewer. It targets different areas from Remote Desktop. For example, it allows others to access your system - not you. They each serve different purposes. 

The initial setup is great it's very simple and straightforward. I do not find it to be complex at all. 

The pricing is good. I'd rate it five out of five in terms of affordability.

I'm a customer and end-user. 

I seldom use the product; however, for me, it works exactly as I need it to. 

I'd rate the solution eight out of ten.