- Role Tailored User Experience
- Supported Web Service enabling pages and codeunit
- Enhance Reporting become more user friendly
- Added NAV Security Feature
- Job Queue Capability
- Offer API integration
- Sales Credit Memo to Reverse a Sales Entry by using Copy Feature
- Create PDF feature
- Tracebility of Change Log Records
Head Of MIS/ERP - Senior Application Manager at a retailer with 501-1,000 employees
Some of the features I find helpful are the create PDF feature, API integration and traceability of change log records.
What is most valuable?
How has it helped my organization?
Now, month-end reports are highly reliable and always ready on-time. In addition, Focus Point only needs four staff to compile all staff and finance reports, instead of ten. The work-hours required to compile critical reports has dropped by 60%, Sales reports are absolutely up-to-date, which means executives can create action plans in response to real-time trends.
With integrated sales and inventory data, executives ensure they avoid purchasing excessive stock. "Now, we can respond to customer demand very quickly by clearing obsolete fashion items and investing in high-selling products.
Focus Point can also open new stores more easily. It only takes a day for us to roll out our core technology in new stores, This makes it easier for us to expand, and makes our franchise business more attractive.
The company president believes the end-to-end platform has empowered executives. Dynamics NAV helps us make smart decisions that have a direct impact on our bottom line. As a result we have increased profit margins and improved cash flow. This technology is delivering real business value.
What needs improvement?
Batch Processing Function should be developed to schedule running in the background at nighttime for posting a Purchase Receipt/Invoice, Sales Order/Invoice, Day End Statement or Item Journal Adjustment to minimize the Classic NAV table locking.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior programmer/ team leader at a tech services company with 51-200 employees
Cloud solution is easy to start, and this makes it easier. Clear budgeting...
What is most valuable?
- Stable
- Well known
- Easy to develop and maintain.
How has it helped my organization?
Cloud solution is easy to start, and this makes it easier.
What needs improvement?
Price for small organizations in the public sector should be less. They should make it open for independent developers, offering a free development license.
For how long have I used the solution?
I've used it for two years.
What do I think about the stability of the solution?
I really like the stability.
What do I think about the scalability of the solution?
The new version has different ways to grow.
How are customer service and technical support?
Customer Service:
There's a big community that helps and I like that.
Technical Support:7/10
Which solution did I use previously and why did I switch?
I switched because this has better features.
How was the initial setup?
A lot of available documentation makes deployment easy.
What about the implementation team?
We used a vendor team, Hortus Digital, who were good.
What was our ROI?
It's good.
What's my experience with pricing, setup cost, and licensing?
A long history gives me the feeling that the product will survive for a long time if they make improvements according to my advice. Now it is really useful for middle companies.
Which other solutions did I evaluate?
It depends of the country and industry, one is AX, SAP, Sage X3 plus country local specific options.
Disclosure: My company has a business relationship with this vendor other than being a customer. I am IT consultant for NAV

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Updated: August 2025
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