Microsoft Dynamics 365 Business Central Reviews

We use the solution for our inventory management.

The solution has helped streamline our orders so we can receive the order, and track the delivery in one solution.

The selling feature is the most valuable.

The reporting tool has room for improvement.

I would like to have automatic information input to avoid manual entries in a future release.

I am currently using the solution.

I give the stability a six out of ten. We had a bug that required a third party to fix the issue.

I give the scalability a five out of ten with our current version which does not support further scaling.

We have 50 people using the solution in our organization.

Technical support sometimes takes longer to resolve the issue.

I give the initial setup a seven out of ten. We had some difficulty when setting up the solution. The deployment took one year to complete.

The implementation was completed by a third party.

I give the solution a seven out of ten for pricing. Microsoft Dynamics 365 Business Central is cheaper than some others. In addition to the license, we pay for third-party support.

I give the solution a seven out of ten. The solution does not meet all our requirements and does not support advanced features.

The most valuable feature of Microsoft Dynamics 365 Business Central is the Teams application. I use Teams to share documents amongst my team members, have meetings, and talk to them.

Microsoft Dynamics 365 Business Central has been buggy in my experience and they should improve in this area. Additionally, there are too many updates. The updates involve a whole bunch of applications as part of the package, such as the Edge browser. The updates are too broad across the whole package of applications.

I have been using Microsoft Dynamics 365 Business Central for approximately one year.

I rate Microsoft Dynamics 365 Business Central a seven out of ten.

I rate the scalability of Microsoft Dynamics 365 Business Central a five out of ten.

The technical support is very poor.

I rate the support of Microsoft Dynamics 365 Business Central a five out of ten.

Neutral

The installation of Microsoft Dynamics 365 Business Central is simple. You can set up Teams and the other applications in the package and tailor them to your own needs.

I have not received a return on investment using  Microsoft Dynamics 365 Business Central.

The solution is on the cloud and they provide 50 gigabytes of free space on their
Microsoft Drive. The reason for this is that Microsoft is requiring you to upgrade all of your systems to Microsoft Dynamics 365 Business Central in order to effectively use the cloud. This means that if you are currently using a different version of Microsoft for a specific purpose that does not require this solution, it can be frustrating to have to spend money to upgrade to this solution just for the purpose of syncing with the cloud. Additionally, even if you do purchase Microsoft Dynamics 365 Business Central, there can still be issues with syncing between the on-premise and cloud clients. This can be especially frustrating as the cloud storage is not free and can be difficult to access even after purchasing.

I rate the price of Microsoft Dynamics 365 Business Central a six out of ten.

I was thinking about getting rid of Microsoft Dynamics 365 Business Central and going to another platform. It's too difficult to maintain.

In order to effectively use the cloud, you may need to upgrade all of the platforms in your business to Microsoft Dynamics 365 Business Central. Even if some of your current platforms are working well without Microsoft Dynamics 365 Business Central, you may still be required to spend extra money on upgrading them to this solution. It is difficult to synchronize on-premise and cloud versions of this solution.

I rate Microsoft Dynamics 365 Business Central a seven out of ten.

We use all the Office tools that come with 365. I don't know how many people use it here or what kind of deal we have, but we're a large enterprise.

Microsoft Dynamic 365 has everything we need, like Teams, Outlook, Excel, etc. I do a lot of data visualization, so I work a lot with Power BI. I bring in tables from Oracle and use Power Bi to manipulate and visualize the data. I handle all the stats and track everything that goes in and out of the company. We use all the modules, but I work primarily with Power BI, Word, Excel, PowerPoint, and Teams. They are all equally important and work together.

The formulas in Power BI could be simpler. Sometimes, it's difficult to figure them out, but I am part of a lot of communities that work with us, so we help each other.

We began using 365 at my company about a year ago.

I rate it eight out of 10 for scalability. We just got it, and we're still working through it. I don't know what's missing at the moment. 

I rate Microsoft Dynamics 365 Business Central 10 out of 10. I love 365 and recommend it to others. 

Our company is a partner with Microsoft and we sell the solution to customers. 

The Power Apps are very good for developers. 

The solution's integrations and interface are very good. Many options are included such as different IPs, APIS, and Azure SQL Database. You can interface with handheld machines and other products. This makes things easy on developers and saves time.

The dashboard very user friendly and the best we have seen in ERPs. You can see KPS, sales, and customers in a virtual front desk. With one click you see what you need because Power AI sends everything to the dashboard. 

Information changed in Excel or another integrated tool automatically pushes to the solution. 

The solution could include the retail tool in the native version. Currently, it is sold as a separate product.

I have been using the solution for two years. 

The solution is the most stable business ERP available. Changes in development, processes, and integrated apps does not affect the stability. 

The solution is scalable. 

Technical support is good and there are three levels available. For level one, customers work with support directly to resolve issues. For level two, we step in to assist customers. For level three, we determine an error or issue is difficult and call Microsoft directly for assistance. 

The setup and implementation are good. Implementations take a bit of time because clients define the process and they sometimes struggle with that. Mexico also has some different laws and tropical-sized invoices so the process takes time. 

It takes about four months to fully deploy which is a short time in comparison to other ERPs that could take eight months to a year. 

I rate setup a nine out of ten. 

We implement the solution for clients. 

At the start, we have three to five consultants on the team. One or two consultants join the team to cross-implement to call centers. 

It will take at least six months from the up-front investment to start to realize ROI. It really depends on the customer's environment and how much they automate through the solution with regard to inventory, products, and sales. 

The per user price of $100 a month is better than competitors.

Much of an ERPs cost is in the implementation. The solution takes less time to implement than competitors so that saves on costs. 

For example, the solution takes about five months to implement but a competitor tool might take eight months to a year. That doubles your cost. 

The solution is a good, smaller sized ERP but its reach is big. It is not expensive like Oracle Business Suite. The price is good for the client and the per-month price is good for users. The solution includes tools for manufacturing, retail, finance, and warehouse. 

The solution's biggest competition is Oracle Business Suite which is more expensive and uses products unfamiliar to the typical Office user. 

The solution is easy to use. The user experience is similar to other Microsoft products like Excel, Word, PowerPoint, and Power AI. It is much easier to use than Oracle which has different products and uses colors. 

I rate the solution a nine out of ten. 

I use Microsoft Dynamics 365 Business Central for finance. Our accountants enter transactions, I review them and handle month-end closing. I also help with updates and train my team on using the system.

The most valuable features of Business Central for me are its seamless integration with Power BI and the ability to create customized reports. These features save us time and effort in analyzing our results.

There is room for improvement in the ability to reverse or correct transactions more easily. Currently, if we make mistakes or need to undo something, it can be challenging and time-consuming. Simplifying the process for reversing transactions would be helpful.

I have been working with Microsoft Dynamics 365 Business Central for two years.

I would rate the stability of the solution as an eight out of ten. I find Business Central to be a stable system. However, we experienced issues with updates in our previous system where the cost of goods sold wasn't recognized after updates. Our consultants addressed the problem, and it has been stable since.

I would rate the scalability of the solution as an eight out of ten. Business Central is highly scalable and suitable for both small and medium-sized enterprises.

I would rate the initial setup of Business Central as a seven out of ten for ease. Transitioning from our previous software was a bit challenging for our accounting team, especially with reversing transactions, but they became more comfortable over time.

It took about one and a half months to deploy Business Central, including a month for preparation and migration. We worked with consultants to integrate Navision and customize layouts. Maintenance is managed centrally with about three to four hours of consultant involvement per month for any issues.

I would rate the pricing of Business Central as a six or seven out of ten in terms of costliness. We have yearly licensing costs, and the biggest additional expense is for external consultants.

Business Central has simplified our financial reporting by integrating with our business intelligence tools like Borg and Power BI. With everything connected, we can automatically upload data, view balance sheets, and P&L statements, and drill down into details to understand our results better. It is all seamless and makes it easy to analyze and track our financial performance.

The customer relationship function in Business Central has had the biggest impact on our efficiency. We monitor accounts receivable, analyze them, and improve cash flow by identifying clients who haven't paid. Sales managers then follow up with them, helping us plan our cash flow better. 

The inventory management feature in Business Central helps us optimize stock levels by analyzing goods by lot and their expiration dates. We prioritize selling items with upcoming expiration dates to avoid losses. This helps us manage our stock effectively and minimize expenses.

Business Central supports our decision-making process with its data analytics and reporting tools by allowing us to analyze stock levels, allocate goods to key clients, and determine appropriate discounts. 

My main recommendation for new users is to involve a legal consultant and ensure proper planning from the start when implementing Business Central. This can help avoid potential issues and save time in the long run.

Overall, I would rate Business Central as a nine out of ten.

I am impressed with the tool's user authentication, compatibility , and policies. 

The tool needs to work on reporting issues and user interface. 

I am using the solution for two years. 

The product is stable. 

The solution is scalable. We have two customers for the solution. 

The tool's setup is straightforward. The solution's deployment took about two weeks to complete. 

We did the tool's deployment in-house. 

We have an agreement with Microsoft and pricing is okay for us.

I would rate the solution a seven out of ten. 

I mainly use it for PowerPoint presentations and Word documents.

I prefer on-premise solutions. So I need help to work in this environment. There is room for improvement in terms of stability, and it could be more stable.

I have been using Microsoft Dynamics 365 Business Central for two years. I am using the latest version.

It is a stable solution. I would rate it an eight out of ten.

It is a scalable solution. There are more than 5,000 end users in my organization.

Speaking from my experience, I advise you to first educate yourself on how to use it properly. Additionally, you should ensure a stable internet connection before using it.

Overall, I would rate it an eight out of ten.

I am using Microsoft Dynamics 365 Business Central for Outlook, Excel, and Power BI.

The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications.

The price of Microsoft Dynamics 365 Business Central could be reduced.

I have been using Microsoft Dynamics 365 Business Central for approximately one and a half years.

The stability of Microsoft Dynamics 365 Business Central is good.

We have approximately 50 people using the solution.

Microsoft Dynamics 365 Business Central is scalable.

I have not used the support from Microsoft Dynamics 365 Business Central.

I have only used previously used individual solutions that are part of the Microsoft Dynamics 365 Business Central package, such as Power BI

The initial setup of Microsoft Dynamics 365 Business Central is easy. The process of deployment starts with downloading the application from the Microsoft website. If you have a decent connection it will take under 30 minutes.

We did the deployment of the solution.

The price of Microsoft Dynamics 365 Business Central could improve. It is costly. We are paying for the solution on a monthly basis.

We have a license from the vendor to do the maintenance of the solution.

I would recommend this solution to others.

I rate Microsoft Dynamics 365 Business Central a seven out of ten.